Flipkart Complaints & Reviews

Bought vu smart tv in july 2018, (OD[protected]with 2 year extended warranty from flipkart valid till july 2021. TV stopped working on 28.9.2020 and i filed complaint for repair with jeeves (Flipkart service arm). The TV was repaired on 8th October but stopped working again on 10th October.
After complaining again, I received a call from Flipkart for giving 70% refund for the TV. After giving them the bank details on mail, I got a call and mail from Flipkart on 18th that the amount of 18295/ - will be credited to my account as refund of defective TV and the TV will not be picked up (we can dispose off the defective TV) the mail is pasted here:

Hi Pulkit,

Order ID: OD[protected]

This is further to the telephonic conversation that we had.

We'd like to let you know that the seller will process the refund amount of Rs.18295/- within the next 24-48 hours & it will be credited to the Neft bank account within 3-5 business days as per standard banking procedures.

Also, Vu Pixelight 127cm (50 inch) Ultra HD (4K) LED Smart TV product wont be picked up by the seller.

A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.

Have a nice day!

Thanks,
Jessika Peter
Team Social Media

But sad to say that refund not received till date. Now after I have disposed the TV to scrap dealer, they are sending mails again and calling for resolving the matter, even though the matter is already settled by way of refund for TV.
These guys cannot honour their own word, and are therefore not reliable. I have vowed to never buy anything from Flipkart again in my life.

My order cancel but not credit my refund amount in my account

Have purchased a purchased a Acer laptop on 16-10-20. and 21990 payment made by SBI debit card. I cancel this order on same day . Flipkart informed that refund will be added on my bank account till 19-10-20. But till, date refund amount not credited in my bank account.
1 Several time, i contacted Flipkart customer care via phone, Email and Twitter post. But my issue not resolved.
2. I also contacted, SBI customer care as per advice given by Flipkart customer care with provided Bank reference no by Flipkart but bank officials told that these reference no are irrelevant . Bank did not receive refund advice from Flipkart .when Refund will be issue then posted in your account.
3. I also provided latest bank statement to Flipkart by e mail and their twitter handle from time to time. But Flipkart only extending resolution time .
4. Almost 11 days passed, Every day, i am following Flipkart regarding this issue but still, refund not credited in my account.
I need immediate response from Flipkart in this regard .
I want to know, exact time frame when refund will be credited in my account.

I was supposed to receive my LG G8X on 21st of October, then after a lot of harrasment flipkart guys promised it will be delivered on 26th of October, today is 26th and still there is no update from flipkart regarding the delivery! Stop fooling your customers!

As per my knowledge, flipkart has block my account for long time.
My Flipkart Account Mobile is [protected]

Recently, on 21st Oct 2020 during big billion days I purchased an Apple Pencil from Flipkart (Seller: TrueComRetail) and on 26th it got delivered. The packaging was poor from outside. When I opened the Apple pencil box I get shocked to see the content inside the box. Instead of Apple stylus pencil there was Rs. 2 wooden pencil that we use on papers.
Now I want the refund for my product.

Flipkart is intentionally delaying the delivery of my laptop as it's been 10 days since I placed the order. First they gave me 25th October 2020 as the delivery date but now they have extended it to 30th October 2020. it's been 4 days since the product got shipped but it's not delivered. And I have already paid the amount. Please help me getting the laptop delivered or the amount refunded back.

Hi, My name is Karnna and i recently purchased Samsung Galaxy S20+ Cosmic Black on 18th October and i have received it on 20th October...On 20th October i have placed a return request as i am facing follow issues with it:

1. Poor Camera Quality not worth paying offer price of 49999 which mrp is 83000.

2. proximity sensor not working at all...when calling someone and keeping mobile on ears backlight not getting off.

3. over heating issue...after continuously using mobile with 4g internet for more than 30mins it overheats a lot and shows a message in notification .

4. Battery Backup is very poor...I have noticed it after 3days o[censored]sing and charging.

5. Lastly received 35000 of bill without gst which service centre not accepting at all.

Kindly request to solve this asap and pickup this asap and refund my money. Very unhappy with it. Solve it on higher priority please as already today is 6th day and waiting for support ...daily am calling flipkart customer care.

Order Id: OD[protected]

Regards,

Karnna Paleja

I've Ordered for Redmi 8 on 3rd October 2020 and did my online payment on the same day of amount rs. 5899 with order ID: OD[protected]. Then I cancelled the ordered on the same day still the flipkart is responding the issue has been resolved but I didn't got any refund amount on my bank account. I've mailed the flipkart twice my bank statement. still they are saying my complaint as been resolved but the amount is not reflecting in my account. Please look into this matter and do the needfull

I bought a laptop from Flipkart in 2019 along with an EW from Jeeves. Now, my laptop suddenly went wrong in 2020. Since I had an EW from Jeeves (Flipkart's Technical Partner). First of all, they were delaying the technician visit and everytime I called them, they said we are trying to fix it. After too much emailing and calling, Flipkart's grievance officer connected with me and told me that he will resolve my query.

After 2 days, one agent, Mr. Aqhib Javeed connected with me and said that since Jeeves wasn't able to service me, they will refind 80% of my product price, the total amount being INR 50531 and I can keep my laptop as well.

The refund was initiated on 15th October 2020 and should have been in my account by 22nd October 2020. When I did not receive the refund from them on the mentioned date, I started calling their customer care executives who told me that they can't see any refund. I tried and tried every day to connect with someone from the escalation team, but there was no reply. Moreover, even after constant emails, nobody from the escalation department contacted me until 24th October.

The agent, Ms Raksha told me that she will connect with me on Monday, 26th October 2020 at 10:00AM and on my saying that agents do not call me on their said date, assured that she will definitely call me. She did not connect with me neither did anyone from the escalation team.

On calling customer care, the agent said somebody from the backend will call me by 7, nobody did.

I have been waiting for repair and refund related queries since 20 days and Flipkart is not responding to them. I do not know whether there is a refund initiated or not since when asked to provide me with the transaction number, all the agents refused.

Please help me with my refund. It is for INR 50531 rupees, and without it, I cannot repair my laptop at all.

Sir, Flipkart is a fraud services it it intentionally delay the products its promised me to delivery date is 24 Oct 2020, but delayed by 30th Oct 2020, againt and also i am facing this 3rd time please take strict action against this fraud E commerce flipkart please help me out from this fraud act by flipkart, they don't resolve the problem, but they marked as resolved your problem.
Item yet to be delivered. Ekart Logistics - FMPP[protected]

For many days I am trying to purchase a particular sewing machine from flipkart which is provided by OmniTech( Singer m1005 electric sewing machine). Most of the time it shows "out of stock". However, when it is available and I enter my pincode in hyderabad, it shows "no seller ships to this address". I enter many possible pincodes of hyderabad. But it still shows "does not ship". To verify the problem I tried entering pincodes of other big cities like mumbai and delhi. It still shows not available. I fail to understand that if it is unavailable in india's biggest cities, then where is it available?

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes and Accessories

The issue that I have experienced was: I made a payment of rs 1584 my google upi account on15th oct 2020.The money was deducted from my account and paid successfully to merchant site. However on the day of delivery that is 17th oct I was charged again by cash on delivery by giving the reason that money didn't reach the seller. So in this way rs15840 was deducted twice from my account for same product. When I complained to flipkart they escalated the issue and asked me to provide the screenshot of all the payments. I provided them all screenshots and a detailed account statement which clearly shows the deduction made from my account twice and payment made successfully once to flipkart merchant and second to the seller. Now the flipkart is refusing to accept the proofs snd asked me to contact my bank account. On contacting the SBI customer care they simply refused to give any information as google pay is a third party. There after I contacted google pay customer care. They verbally conformed the payment made to flipkart merchant on 15th of October and their receiving it. However they also didn't provide any proof, which I can send to flipkart. According to them the screenshots taken on phone are the only proof. And flipkart is denying to accept these proofs. Now even after taking money flipkart is not ready to refund which is very bad. I have been a regular customer of flipkart from many years. Now if they don't refund I will not purchase anything in future from them.

Kindly refund my money as soon as possible

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Dr. Seema Choudhary

Order Number: OD[protected]
:

Dr. Seema Choudhary, Assistant Professor Dept. of Geogrsphy, H. P. University
Shimla
171005

I have ordered prestige mixer grinder on 17/10/2020 which was going to be delivered on 21/10/2020 but from last 8 days i am raising my issue related to my order which is not deliverd yet and also i have make my payment but that also is not showing nor i have got any receipt of it. I called ur customer executive many times but everyone is helpless kindly reolve my issue asap...

Hello,

Still the Issue is not resolved.

I have received no calls in flipkart.

But customer care executive told flipkart call this 4.45pm. But i am not received no calls to flipkart.

They told lie.

He is not responding...Please take seviour action to flipkart.

I am very upset this issues.

Thanks

I bought product online from flipkart.com.
Product is boat earphones 255f. They are not giving delivery as oer expected date. Date are changes from 22nd October yo 29th October. Now 3rd November showing for delivery. They are saying only please wait for product or you can canceled the order and you will get refund. So im ordering something from online flipkart.com for canceling the order. I need my order, i don't need refund.

Sir, Flipkart is a fraud services it it intentionally delay the products its promised me to delivery date is 22 Oct 2020, but dalayed by 30th Oct 2020, again its changed delivery date from 22th Oct 2020 To Nov 10th 2020 please take strict action against this fraud E commerce flipkart please help me out from this fraud act by flipkart, they don't resolve the problem, but they marked as resolved your problem.Order is not available at seller they intentionally delay the product so that they insist me to cancel my product by my own, please take strict action again by flipkart save me

Flipkart is not delivering my order OD[protected] on promised date and asking me to cancel the order by myself as the seller is not agreeing to give the product for the price shown in big billion days.
First date: 22nd oct
Second date: 28th oct
Now: 30th Oct

I have lost my phone no which is currently registered in Flipkart . To enter the new I have to submit the old Phone no's OTP I suppose to provide you the if I lost that no .old no is [protected] new no is [protected]

I order a product from Flipkart during its Big billion sale October'2020. details are as under:
1. Vivo V20 (midnight Jazz 128GB) Mobile
2. date of order place:17 october 2020
3. expected order delivery date was 22 october 2020
thereafter i been continuously following up with the company for my order but they only give me dates. they are sending my order from one place to other place without any reason. please find the enclosed order tracking record.