Flipkart Complaints & Reviews

Got unsealed product
And the product was a defective one(poco m2)

As I have placed an order on Flipkart on 17 the October 2020 a poco m2 pro which by offer it was 12757 rs and I paid it via debit card. After cancellation I got a message from Flipkart that seller has initiated a refund and will credited back to your account within 23 of October 2020 but the money did not reflect in my bank account . Out of frustation I have called uncountable times to Flipkart customer care but no proper resolution I got from them regarding my refund . And the refund reference number and payment transaction I'd which they have provided is not needfull . When I contact my SBI bank customer care they are telling with those credential which has provided by Flipkart is not proper in order to track your transactions
Now my request is to consumer complaints to look in to the problem and give me a proper solution as I sailing through a tough economic crisis
The details provided by Flipkart as well as my order I'd and refrence I'd as follows
Contact number which Flipkart has is [protected]
Refund reference number _(onus2020...9)
Mail id _ [protected]@gmail.com
Order I'd _OD[protected]

I purchase online “Aaron Leatherette study arm chair vide order id no OD[protected] dated 21/10/2020. I received defected product. One part was broken and length is not adjusting. The product is eligible to return and I tried several times to return the same. But some techno problem is arising. So, the product is not getting return. I contracted customer care, but they are also not able to solve my problem.

I order a laptop on big billion days. It's been over three days but my ordered product has not been shipped yet. I need my laptop asap. Please consider this and ship my product as fast as possible

I booked Vivo v20 with a exchange of my existing handset, in big billion sale, delivery boy came at 7.00 pm night and he demanded Ra 1300 cash to delivery my handset with exchange, except cash no other alternative he had to accept money I said I need to speak to flipkart on this, he left without delivering the handset, he has inspected my old handset, removed screen guard and spoilt my back cover also
When I was following with flipkart they said it will be solved by 24th Oct
Now status shows order cancelled when I speak to them they sat U can re book, but I will not get big billion sale offer, if I want use my existing handset I need to get it ready which will cost me again, kindly help my number is [protected]

Order ID -OD[protected]
I have placed an order of A realme c11 mobile phone 2/32 on 17 october 2020 and it was packed and shipped on 19th of October my order tracking ID is FMPP[protected] .
It was arrived at jks mother hub of Gurgaon on 19th of October and the arriving date is is 26th of October.
Now it's 25 october but still my product was stop at the JKS hub of Gurgaon it was stop at that hub.
I want my order please provide me my order please arrived it at my nearest how so that I collect my order it's my humble request to you to do something and provide me my product as soon as possible PLEASE...

Order ID: OD[protected]

I have ordered realme 7i from flipkart it got delivered on 19th Oct 2020, the display has uneven colors issue between the top and bottom of the phone, so I applied for return request on 20th Oct 2029, had a call with executive on 21st Oct 2020 and they scheduled a tech visit, technician itself told the display has uneven color Between top and bottom and after the techician visit(21st Oct 2020) without resolving the issue Flipkart cancelled my return .

Then again I applied for return request on 21st itself after the cancellation without any information, the executive called on 23rd Oct 2020 again scheduled a tech visit, technician visited but still the problem is not resolved .

But in Flipkart it says the technician resolved by troubleshooting, so I called the customer care they said to again put in a return request after 24 hrs, i don’t know what to do, how many times I have to put in return request but still the process is getting cancelled by flipkart, Felt very bad about this after spending amount of money not satisfied with the product ., please atleast either refund for the product or provide replacement

Hello Team,
I am being scapegoated by the loophole in the FLipkarts system. I am extremely dissatisfied with the way Flipkart has handled my situation and not kept their promise. I ordered a mobile LG G8X(Black, Think) in the flash sale and the promised date of delivery was 24th October. I was not delivered the product because it was damaged in transit by Flipkart. I feel cheated and the reasons are noted below,

Seller -
I have attached all proofs in the photos section,

1) I fought with thousands of customers to order quickly at a discount price of 19990. Now the product is out of stock and the price is increased 54, 990. I cannot reorder it also. who will pay the difference amount and Why would I pay hefty money for the mistake I did not commit?

2) I have called 10's of time to your agents asking them to not cancel the order and send a replacement instead. They suggested I either wait or reorder. How can I place an order for a product that is out of stock and whose price has changed from 19990 to 54990? it clearly brings out a loophole in your system and customers like me are targeted? c

3) Cant you just could have given me a replacement rather than making me wait 5 days and asking me to reorder it.?

4) I being honest ordered only one product and respected Flipkart's policies. Does it mean that customers should always order 2 or more products, one as a back in case of such situations take place?. We always have the option to cancel remaining orders once one product is delivered. Do I have to pay a hefty fine for being an honest customer.?

5)When I explained the situation to Flipkart's team, they asked me to wait till 24th and my product will be delivered. But on 24th today the product is showing canceled after the big billion days are over. I trusted the customer services advice and is termed out to be a lie. If your team was not able to handle the situation why are you punishing an honest customer?

It was only the product which I wanted very badly. I have lost the chance to place orders in big billion days and even the offers that come with it. I feel cheated and punished for the mistake that I have not committed. Flipkart is responsible for resolving the issue now. I just wanted to make everyone aware of the loophole in the system. I hope my issue is resolved else I need to look for alternatives in the future. Take care of the customers.

I am writing to you to bring to your notice about the pathetic services being provided by flipkart paid account managers.
I was contacted by suhail syed in december regarding a paid account management services for bronze level seller started by flipkart for 9000+gst where syed committed a dedicated account manager.
I have made the payment and it has been more than 25 days there is no reply from there side neither they are replying...

Permanently close my flipkart pay later account. When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000. And this needs to be cleared immediately as it is effecting my credit score. So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately...
My flipkart id mail id is Kishansoni9495.[protected]@gmail.com

I purchased realme narzo20 from flipkart on 16 Oct 2020 then delivery is late so I cancelled it on 18oct they told me your refund will be credited by 20 Oct but refund not credit on 20 Oct they said that from flipkart side your refund is completed and they give me a reference number and told me that ask your about this reference number
I did same thing but bank simply said that ask flipkart only
I am attaching some document here
Ref no74332740293029278172978
Order noOD[protected]

I'm ordering laptop on 16th Oct my order not packed yet. when I chat ur support executive they people told reslove by 21oc and other told 23 and then 26 now 27, why u people doing nonsense things. i[censored] deliverey the product or not then telll me . I can't understand ur doing worst part of delivery

I have purchased realme tv from Flipkart during bill billion days 15 October 2020 and it's delivered by 17 October 2020. During sale it's was looking great but after one day of delivered it's seems many problems like
1. Bluetooth connectivity not working properly, sometimes remote also
2. Tv not working well with wifi
3. Tv screen is blinking automatically
4. It's shows lacking issue
5. Command not receive properly
6. Remote not working effectively
7. Sound lagging
8. It's screen shows dark part after 20 minutes of on without any button
9.its audio jeck is disgusting
10.its Tv stand is wrecked
That's why I want to return this product . I have already complaint against it but they cancel my return request and now return option is not available . So what should I do please tell me . Please help 🥺 me .
Somebody helps me . I have borrowed money for this tv . Please return my product .

Account has been blocked without my knowledge.
i am a plus member and we keep buying from flipkart.

I have given them plenty of business.

now i cant check my order update /refund status etc

please look into the matter urgently

As a plus member of flipcart, i made a order for buying of mobile on 15th oct 2020 (big billion day for plus member) by making payment through sbi credit card.
The product was to dispatched on 20th oct 2020. On 21st oct'20 the status of the product shown as "Since the item went out of stock, it was cancelled". but customer care is saying its due to wrong GST no entered by customer it was cancel but as per order given by me its correct as i checked. Status screenshot attached below.

so how it can cancel by this type of reason. if don't have stock then how can flipcart receive the order.

now big billion day was over. stock is over. offer on payment also over.
how can one company denies to dispatch the order after accepting it. even if they are denies to accept the complain. such a unfair trade practice hurt me a lot.

We have purchased a new LG Smart TV in exchange offer for CRT TV.

The delivery person denied to take the CRT TV inspite of it working well.

It is very disappointing that Flipkart is offer such services which they can not really provide assistance on.

Plus the delivery people were so arrogant when we asked them the reason for not taking the CRT TV which was working in full condition.

Flipkart have not resolved the issue yet.

17/10/2020
Hi, I ordered apple xr phone (OD[protected]. No one contacted me from delivery team and cancelled this order without taking my permission

On 20/10/2020
I got message in the morning that it will be delivered to me on 20th but no one contacted me from delivery team over my contact number or reached my home address. I got message in the evening that delivery failed. How can delivery be failed if no one contacted me?
I raised the issue at night and it was told to me that you will receive the product by 21/10 and will get the answer why incorrect message was sent with failed delivery when I was not even contacted.

On 21/10/2020
No message or call from delivery team.
I cheked with flipkart agents 2-3 times and everytime they told me that it will be delivered by 24/10

On 22/10/2020
No message or call from delivery team.
I cheked with flipkart agents again 2-3 times and everytime they told me that it will be delivered by 24/10

On 23/10/2020
I got a refund message (100Rs less that what I have paid) in addition to the message that your order is cancelled.

Now, I have been chasing since last 4 days with your team. I don't want a refund, I want the phone to be delivered to me. If amount is refunded, I can repay you back that amount. I'm not going to reorder as the price of the phone is increased now by 10K. Please reprocess the delivery else I will contact the consumer court now or go to all courts possible to get my phone.

Order ID - OD[protected]
This is the order I'd of Dell Vostro laptop I had ordered on big billion day it was supposed to be delivered on 19, I bought with exchange offer of my old laptop.so when I went there with my old laptop then he ran the checks but error was coming so Ekart person talked with his boss gave me his no& his boss no . I called his boss he told sir tomorrow morning I will send another delivery boy.but in the same night I got a message that my order is cancelled, so I contacted Flipkart customer care then their representatives told that delivery will be attempted within 2-3 days, but on next day morning I got a message that as per your request we have cancelled this product. When I contacted Flipkart customer care executive again then they are unable to do anything . Being a plus member this behaviour of Flipkart with his loyal customer is totally unforgiving.I want my laptop as soon as possible, as I had urgent work and I ordered the laptop for that, which is also suffering.. Flipkart & his delivery boy made false promises and I had to suffer from this . constantly contacting Flipkart, his delivery boy and not getting my product which I needed the most made me mentally harrased..I want resolution from Flipkart, at least I need the same laptop at same price

I am using flipkart pay later but now i decided to close this today afternoon i sumbit request for paylater closer but when now i am checking in app its showing query resolved, how this can be possible my outstanding balance is 4054 and i want to on the spot and tell me the process to close .

I have ordered the product on 16th Nov and was supposed to deliver on 21st Oct now they are saying the product will be delivered on 27th Oct, but the product is still not packed. I need the product for my business.