Claimed

Flipkart Complaints & Reviews

2.8
Updated: Aug 19, 2026
Complaints 47364
Resolved
25501
Unresolved
21863
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 845

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sourabh Rakshit
Nov 11, 2020
Resolved
Report
Copy
Resolved

Dear Sir

This is to inform you that, I have ordered a product from flipkart having order id no. - OD[protected]. The product was a combo pack of 120 pcs of huggies diapers, but we have only received 60 pcs and I have also paid the amount for the same(via COD). Then we have raised a order cancellation request and refund of the amount but till date we have not received any refund of our amount.

I have also raised a incident report of this issue with incident id No. - IN[protected]. It was as told to me that I will get a call from customer care team regarding our refund but till date we have neither received our refund nor any call from flipkart.

so request you to kindly do the needful to refund our amount or else I have to raise a complain in Consumer Forum regarding this matter.

I hope that I will get a favorable response from your end.

Thanks
Sourabh Rakshit
[protected]
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 22, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.867 for order ID: OD[protected] on Nov 20, 2020 and should have reflected in your bank account by Nov 23, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pratik Ahire7
    from Powai, Maharashtra
    Nov 11, 2020
    Report
    Copy

    My order number is OD[protected]. It was canceled by flipkart as the delivery service was not able to pick it up. I received a message saying that the refund has been credited on e November and that I will receive it by 4 November. It is 11 November as I am writing this and I have still not received the refund. I contacted the customer care and they are requesting for my bank account statement. But I am hesitant about it as it contains my personal financial information. The customer care today sent me an email saying they are closing this case. Please help.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rumana123
      Nov 11, 2020
      Report
      Copy

      Refund Requested Refund ID:[protected]

      I have placed order for
      Acer Aspire 7 Core i5 9th Gen - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA Geforce GTX 1650/60 Hz) A715-75G-50SA Gaming Laptop (15.6 inch, Charcoal Black, 2.15 kg)

      laptop and got one toy box which makes shampoo for kids to play.

      Raised request for refund.
      Flipkart customer support has been notified about the posted complaint.
      please resolve the issue with the seller, added the images of delivered item.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jenniferanasbae
        Nov 11, 2020
        Report
        Copy

        I had register my mobile number+91 [protected] in flipkart and i have forgotten my password...wen i login using OTP it shows my account is inactive...please resolve it at the earliest
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          praveenkumarbejawada
          Nov 11, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Shop No: 37, NTR Complex, Governorpet, Vijayawada

          Dear Sir/madam, I have purchased Realme 7i mobile on flipkart. date: 16th Oct 2020, this phone was delivered on 24th oct 2020, But flipkart agent was delivered this phone to me on 28th oct 2020. This phone is getting full hang, camera not supporting while doing video call, finger print and face lock not detecting properly. So, i call to flipkart customer care[protected] but nobody can responding properly. So, Please help me sir?madam.

          Name: Praveen Kumar Bejawada.
          Mobile : [protected]
          Purchase Order ID: OD[protected]
          Purchased Mobile Model: Realme 7i (Fusion Blue, 128 GB) (4 GB RAM).
          Aug 14, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 14, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kushalshah5599
            from Powai, Maharashtra
            Nov 11, 2020
            Report
            Copy

            I had paid my flipkart paylater due by flipkart's alternative link provided when my acount has been block...

            i attached receipt of payment...
            i padi my due but still its shows overdue of amount and they are charging penalty. ..and getting call and messages of for pay overdue amount
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Srinivas Vuddagiri
              from Hyderabad, Telangana
              Nov 11, 2020
              Report
              Copy

              Hi Friends,

              I have purchased a 2 chairs from Flipkart, one for me and to my colleague.

              If we sit on the chair and lean back we are felling down. Observed same issue for both the chair. I do no know what quality check measurements from Flipkart. Out 2 chairs if 2 chairs are having same issue think the quality of items in flipkart. This one part of the issue. Below is the one more major issues after the sales.

              Now I have raised the complaint on both the orders.
              Order 1: Order ID - OD[protected]
              Order 2: Order ID - OD[protected]
              This order 2 is mine and order1 is my colleagues. Below mention details are related to order 2.
              On the installation day of 24th October 2020 raised an issue by the installation person and later by me. They just kept replacement but the chair is not even dispatched or not approving refund after 20 days. If we reach to customer care they are not even giving any response and after some time the call will be disconnected.

              Please do not buy any items from flipkart.
              Amazon is way far better is services after sale and quality of the product compared to flipkart.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 12, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Nov 12, 2020
              Updated by Srinivas Vuddagiri
              Hi friends,

              Please understand one thing, Flipkart should be banned.

              I got a call from Flipkart but no resolution still only one answer wait for 72hours.

              But they did not any response to my below questions they just said wait for 72hours and disconnected the call.
              1. If the seller is not even giving any response for next 72hours also.
              2. What you have done for these 20days from 24th October.
              3.They no time for waiting seller response.

              Pleas do not buy from Flipkart. Amazon is better.
              Yes I also now in same situation. I believed flipkart but now they cheating me
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bikky Guru
                Nov 11, 2020
                Resolved
                Report
                Copy
                Resolved

                My name is Guru, I have ordered acer aspire 7 i5 laptop in flipkart on 9th November with order
                I'd :OD[protected]

                Paid amount of rs 48, 990 through credit card and placed my order the actual promised date of delivery is 12th November, The shipment reached to a nearest hub by 11th November, I called flipkart costumer care to know the order I'd because it was not provided in my orders list and as I won't be available to pick the order on 12th november and I want to pick the order from delivery hub early, she mistook it and cancelled the order, when I call back them regarding this they keep saying once cancelled order cannot be reinstated,

                They asked me to re oder the same item which went out of stock, and my money also struck with them, They initiated refund process the amount will be credited on or before 23 november,

                Actually this was my brothers diwali gift, Please help me regarding this if there is there anyway thath I can get my order delivered back

                Regards,

                Velpula guru prasad.
                Nov 13, 2020
                Complaint marked as Resolved 
                Orderd the same item again
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 14, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 48990 for order ID: OD[protected] on Nov 11, 2020 and will reflect in your credit card by Nov 23, 2020. Request you to note down the ARN: 75105170317003422051812. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Kamal singh kishor
                  from Ahmedabad, Gujarat
                  Nov 11, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Village Chilha post office Bad police station karakat godari rohtash Bihar

                  Dear concern
                  we are inform you that my induction stove are not working due to some technical issues, we sre purchase in last month 23th of September 2020. our products not working from 7th of October 2020, we are trying to complement for this product, but we are not found your contact info your contact details are not connected with us.

                  We are trying to last week, after that write a mail. Still not resolved yet.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Nov 11, 2020
                  Updated by Kamal singh kishor
                  Please find the details for your reference.

                  Name_ kamal Kishor Singh
                  Contact number_ [protected]
                  Address_ Village Chilha post office Bad
                  Police station karakat godari rohtash Bihar pin code 802214
                  Store name_ Flipkart.com
                  Invoice number_ FAC9TA[protected]
                  Date of purchase_[protected]
                  Brand name_ pigeon
                  Product name_ Pigeon Favourite IC 1800 w
                  Model number_Induction Cooktops
                  FSN: ICTDZZM3SKDMH5CK
                  HSN/SAC: 85166000
                  Verified Support
                  Nov 14, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    W
                    WalterWhite01
                    Nov 11, 2020
                    Report
                    Copy

                    Just get the hell out with usa ip address.
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pratikdas32
                      from Bhubaneshwar, Odisha
                      Nov 11, 2020
                      Report
                      Copy

                      Hello Team,

                      As per discussion with Grievance Team, refund will be processed by 10th Nov 2020. But till now it has not been processed. Now its a request to look into the matter & take necessary action. Screenshot attached for your reference. How long i need to wait ? This is really frustating

                      Order Number- OD[protected]

                      Pratik Kumar
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nitmhm
                        Nov 11, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        I bought an Oppo A52 through flipkart which was delivered on 5th November. While opening the box, we found that it was an open box phone and all accessories were missing. We raised a complaint immediately and we got an assurance of either replacement or refund. It’s been seven days, none from flipkart have come with any resolution. After a numerous followups, I decided to lodge a formal complaint
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 14, 2020
                        Flipkart Customer Care's response
                        "Hi,
                        Thanks for getting in touch.
                        We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon"
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pragya2020
                          from Powai, Maharashtra
                          Nov 11, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Banki

                          DEAR SIR/MADAM
                          I had given order for a mobile from flipkart on 20th October using my SBI debit card rs 11, 999.00. Due to delay in process I had cancelled the order on 24th October and a confirmation message came to me on 30 th oct that my money has refunded successfully.
                          But the money has not received for this I have complained so many times a many agent reply only few line the shift resolution from time to time and my problem still persist. I have showed my details of ATM mini statement but they did not agree on my request
                          Kindly advice what to do any legal action against the Flipkart or seller .
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 12, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 11999 for order ID: OD[protected] on Oct 24, 2020 and should have reflected in your bank account by Oct 30, 2020. Request you to note down the ARN: onus20201025. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mohit poonia
                            from Powai, Maharashtra
                            Nov 11, 2020
                            Report
                            Copy

                            Flipkart is not accepting the return request
                            Mvoj on oct 14, 2020
                            I have purchased a red tape walking shoes in Flipkart. but Flipkart is not accepting my request for refund.Ten times rejact my return request is not aspecct.
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pisu17
                              Nov 11, 2020
                              Report
                              Copy

                              Address: New Ashok nagar delhi

                              I had a booked my ticket Delhi to patna in 11th March-2020, for 1st May-2020 my pnr is jpwzje(Indigo). due to lockdown all flight has been cancelled .
                              As per goverment guidelines airlines returned money to agent but i havn't recieved yet. i tried to connect many times to flipkart costumer agent but always he provied tentitative date. i have no idea what is the reson he is not resolved my issue.

                              please help and resolved my concern.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 12, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Nov 14, 2020
                              Updated by pisu17
                              What replied you did?

                              I am simply ask how much time required to initiate my refund again??

                              Why your worest time not working properly why I am stuck here... Its totally unacceptable?

                              Your service is very very pethotic please improve and resolve my issue.

                              Thanks
                              Nov 15, 2020
                              Updated by pisu17
                              Update please
                              Nov 16, 2020
                              Updated by pisu17
                              What replied you did?

                              I am simply ask how much time required to initiate my refund again??

                              Why your worest time not working properly why I am stuck here... Its totally unacceptable?

                              Your service is very very pethotic please improve and resolve my issue.
                              what time you need initiate my refund?

                              what time i can accept refund already shared Bank details so why you didn't needfull??

                              your team not provide status ...16th of oct-2020 initiate the refund i am not sure how much time to need initiate and resolved my concern.

                              Thanks.
                              Priyanshu kumar
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AeCee
                                Nov 11, 2020
                                Report
                                Copy

                                This is extremely frustrating that Flipkart is just foul playing with customers and cheating with its consumers.

                                I have been continuously reporting from day one of the delivery that I ordered different shoes (ASICS DynaFlyte 4, Size 8) and the correctly mentioned in the invoice BUT FLIPKART DELIVERED THE WRONG SHOES.

                                I raised issues, but every time Flipkart is CLOSING these tickets without resolving the issue. It's highly unprofessional behaviour, just DISGUSTING. If Flipkart cannot deliver the shoes which are ordered, then why don't they REFUND my money.

                                I have already provided all the IDs of mine and my Dad, still repeatedly IDs are requested. If Flipkart is not satisfied with the IDs then please send your representative and physically check the prescribed address, and my Dad's ID there.

                                If Flipkart has CHEATERS enrolled as vendors, then that is not a customer's problem. Flipkart will be held responsible for all the cheating committed with the customers. I used Flipkart considering it's a trustworthy and honest company but I was wrong. Not even I am allowed to reach the top officers of Flipkart.
                                I am now only left with one option is exposing Flipkart on social media and raising complaints with all the Consumer Forums (National Consumer Helpline (NCH).

                                ORDERED - ASICS DynaFlyte 4, Size 8
                                RECEIVED - ASICS Gel-Challenger 12, Size 8

                                Thanks,
                                Anil Chauhan
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ayub Khan 7511
                                  from Bengaluru, Karnataka
                                  Nov 11, 2020
                                  Report
                                  Copy

                                  I ordered lg g8x during big billion days in flipkart the mobile is defective. It is getting switched off. So opted for replacement then again replacement unit also having the same problem. Flipkart is not providing refund. Every time i raise complaint after few hours it is marked as resolved. Kindly help me on the issue. I do not want defective product. Provide me refund. My order id - OD[protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ananda GK
                                    Nov 10, 2020
                                    Report
                                    Copy

                                    Address: #5/33-34 2nd flr maruthi nagar 22nd cross ittamadu
                                    Website: Local product

                                    I have got another product and it is also broken
                                    Flipkart customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      M said kumar
                                      Nov 10, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I brought a mobile on November 4th I request to return on November 4th from that day it was getting rejected I want refund but they even not giving replacement also, I was facing camera issue I was not clear and blur image not working good
                                      I want my money back I want only replacement. My order number is OD[protected]
                                      Nov 10, 2020
                                      Complaint marked as Resolved 
                                      When did they contact me
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vaishnavi Dwivedi
                                        Nov 10, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I have ordered nike shoes first date of delivery was 27oct 2020 then they asked to wait till 5Nov 2020 then they again said it will be delivered till 10Nov 2020, now the customer care again asked to wait for more 3-4days. Have called the customer service several times and each time they only say logidtics team is working and product is in your city it will delivered till EOD 7pm.
                                        I am fed up now please take strict action against this issue.
                                        Aug 23, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 12, 2020
                                        Flipkart Customer Care's response
                                        Hi,
                                        Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit