Flipkart Complaints & Reviews

Dear Sir / Madam,

I am writing to you to raise an issue about: Beauty and personal care

The issue that I have experienced was: i have ordered Denver Hamilton, Honour, Pride, Caliber and Prestige Combo Deodorant Spray - For Men (1000 ml, Pack of 5) Ordered on Jul 09, 2020 Order ID OD[protected]

Bu the seller cheated my by sending the 165 ml of 5 pack. wherein he hidden the quantity on the bottle with marked.
Same i have given complaint to flipkart after many compalints that replaced the item. On 22 Aug 2020
I’am shocked by seen the replaced item as it was very poor in condition. It was tampered, damaged and used product . more over again its 165ml instead of 200ml.
Again complained to flip cart many times .Its been months till date no action Taken place.
I think it was going in the other way. i have called many times to customer care and complained about the same..
Till date no action taken on seller nor the i get my item as per my booking on line..
irrespective of repeated complaints and follow up . its very annoyed that customer care give the wrong revert blindly
I havw updated mu contact num i.e [protected] to customer care . even they conacted on the same
But the revert they closed complain that iam not contactable on a thet call on old num [protected]

It occurred on: 9/08/2020

they just ask me to accept the refund of the same
i dont know that how many people were got cheated like this by the seller .
request to kindly help in resolve the issue on priority

regards
satya srinivas
[protected]

Is not working

Hi,
Flipkart is saying 'The ₹439.0 as refund will be added to your CORPORATION RUPAY Debit Card by Oct 06.' but still on 12 Oct 2020, I did not get the refund. I contacted Bank also and they are saying the amount is not available. I contacted many times to Flipkart CC and every time they say in next 48 hours issue will be solved and amount is processed. I am very frusted. Flipkart is not refunding my money.
I also submitted the latest bank statement but they are not taking any action and only giving me mext 2 days.

My order id is OD[protected]
and RefundID is CR20092823423023444173508.

Kindly refund the money.

Regards
Mukesh, Mob [protected]

I ordered infinity n120 bluetooth earphones on 1 September 2020.
The cost of earphones is Rs.1314
This amount is deducted from my allahabad bank account and the order is not placed and I didn't get refund, I talked to the flipkart customer care service they said to contact bank.i contacted bank they payment is successful.
My order id -OD[protected]

Now when I try to get contact with flipkart
My order id OD[protected] is not showing in any records of my orders... I contacted flipkart service they are saying order id is not in any records, therefore I'm sending this screenshot .check this order id. And I want my refund.
How can flipkart misplace someone order id and their payment.
I wish you can help me.

Hi Team,

Flipkart keeps on increasing the date of delivery. And the escalation team from Flipkart instead of providing a solution they keep forcing to cancel the product . This is the third product for which I faced a similar issue.

The last product escalation team clearly told me such a thing will not happen back again over the mail. But they keep on repeating the same pattern.

Regards,
Nikhil

I have not received my refund 284/- against my reference number 75105170282003251123212. I was supposed to receive it by 08/10/2020.

I gave both the pen drive to flipkart wishmaster on 5th october 2020, but they have refunded for only 1 pen drive and for another pen drive they are not refunding.
they have given date for 7th, 10th, 12th and now 15th again but not giving my money please help to get my hard earned money

Purchased of product from flipkart on feb 2019 with jeeves extended warranty for two years and i had problem facing with that product within a year and after that i raised a complaint against the product on feb 2020 .on feb 2020 the service executive came to survey my product and he updated as the product motherboard become defected, for further details customer executive will contact within 48 hours. after i requested for call back continuously one of the Jeeves executive contacted me on june 2020. he informed that we have arranged for return pickup of the product and once the product will reach us you will get a refund within 8 working days and they requested me to submit bank account details, invoice copy and extend warranty of the product after that i submitted all the documents as requested, i mail to the Jeeves and they made delay with pickup of the product on sep 2020. till the date of October 2020 i requesting for the status of refund amount but they are not responding properly even i make a call to Jeeves thrice in a week so kindly take action about this case, this is making mentally stress for me.

Sir, I am Magesh, I purchase Fans in Flipkart on 26 Sep 2020 and I pay by debit card.
Then I cancelled order the refund is not credited still but Flipkart side refund is completed and refund is not credited

Hi Magesh,
The seller had processed the refund of Rs. 1699/- to your CORPORATION Debit Card on 26 Sep 20, & it should have been credited by 06 Oct 20. You can check the same using the refund reference number 17203010272038430911874. with the order id OD[protected] Regards, Flipkart

Hi Magesh,

The seller had processed the refund of Rs. 1329/- to your CORPORATION Debit Card on 26 Sep 20, & it should have been credited by 06 Oct 20. You can check the same using the refund reference number 17203010272038430911007. with the order id OD[protected] Regards, Flipkart

The seller had processed the refund of Rs. 1599/- to your CORPORATION Debit Card on 28 Sep 20, & it should have been credited by 08 Oct 20. You can check the same using the refund reference number 17203010273038483694467.Please contact you bank for the further assistance. Regards, Flipkart

It is Flipkart message.

I attach bank statement of[protected] to[protected]

I ordered Avita Pura Ryzen 5 laptop on Flipkart from RetailNet Seller at Rs.30483 on 18th September. It got delivered on 23rd September. But the product I received is damaged in Touch pad and also some detached screws are making sounds inside. When I lift the laptop, the sound can be heard.

I initiated the Return on the 28th Sep. Return was accepted and they kept on calling everyday and says like Technician will visit and once approved, it will be picked-up. No one came until the promised date and even after that. Then once I received a call from Flipkart and sent mail to seller and my status got changed to Return Approved. Refund Accepted. Waiting for pickup in 2 days. Nothing happened in that 2 days.

After that I called them to ask when the pickup can be done. They said they have escalated the issue, It will be resolved in 2 days. After 2 days I received the call and said, Due to some technical problem, pickup can't be made, and he said he will raise the return request once again.

After that call, the status has been changed to Return Cancelled, Refund cancelled. After that I keep on calling and chatting with them, All they say is "Sorry, Now the Return period got over. Seller will not accept the Return", you might need to visit Avita service center. And If i ask Is this the way to treat customers, they say like "pls give ur alternate number, u will get callback". And they wanted to escape from the call/chat.

It seems like Retailnet knew about Flipkart's loophole very well and played with customers. And Flipkart doesn't care and cheat along with the seller.

I need the product to be pickedup and need the Refund amount.

If that doesn't happen, I am just thinking to try my luck with consumer complaints portal at gov.in. I am not sure how that will go. Let me try. If that has not got solved there, this avita will be my last purchase / and the last time i got cheated from flipkart for sure.

I ordered Avita Pura Ryzen 5 laptop on Flipkart from RetailNet Seller at 31740. But the product I received is damaged in Touch pad and also some detached screws are making sounds inside. When I lift the laptop, the sound can be heard.
I initiated the Return on the 2nd day. Return was accepted and they kept on calling everyday and says like Technician will visit and once approved, it will be picked. No one came until the promised date and even after that. Then once I received a call from Flipkart and sent mail to seller and my status got changed to Return Approved. Refund Accepted. Waiting for pickup in 2 days. Nothing happened in that 2 days.
After that I called them to ask when the pickup can be done. They said they have escalated the issue, It will be resolved in 2 days. After 2 days I received the call and said, Due to some technical problem, pickup can't be made, and he said he will raise the return request once again.
After that call, the status has been changed to Return Cancelled, Refund cancelled. After that I keep on calling and chatting with them, All they say is "Sorry, Now the Return period got over. Seller will not accept the Return", you might need to visit Avita service center. And If i ask Is this the way to treat customers, they say like "pls give ur alternate number, u will get callback". And they wanted to escape from the call/chat.
It seems like Retailnet knew about Flipkart's loophole very well and played with customers. And Flipkart doesn't care and cheat along with the seller.
I am just thinking to try my luck with consumer complaints portal at gov.in. I am not sure how that will go. Let me try. If that has not got solved there, this avita will be my last purchase / and the last time i got cheated from flipkart for sure.

FLIPKART PAY LATER OPTION SPECIFIC TO MY ACCOUNT UNAVAILABLE
Flipkart provides pay later option to its valuable customers not only on flipkart assured products but on all products. My query stands unresolved with false to no information provided by Flipkart and its App. The company's customer care is fooling around with its customers by offering them products at a cheaper rate with low quality products. Secondly, a customer is offered...

I, M. Laxminarayana, Resident of Malkajgiri SB A/C: [protected], of STATE BANK OF INDIA, Prashanth Nagar Branch, Malkajgiri, Secunderabad- 500 047. In this connection I have to state that I have placed an order for purchase of “ Redmi Note 9” smart phone on 26th April 2020, vide order no.[protected]. An amount of Rs. 1, 849/- was transferred to “Flip Shop” vide TRANSFER TO :[protected] UPI/DR/[protected]/FLIP SHO/PYTM/[protected]@/order, through Google Transaction ID : CICAgKCRvZr9Ng. As FLip Shop Ltd have not received said amount of Rs. 1, 849/- and intimated me that the order was cancelled and to obtain the amount from the Bank to be credited to my account. Accordingly, I approached SBI Customer Services Centre and registered my complaint vide Ticket No: [protected]. The status/ Resolution of the complaint was always shows that : “Under Process”. Finally it was stated by them(UPI Transaction Related (only Non financial)) your complaint has been routed to Branch: UPI DEPT for immediate redressal. I have approached the SBI Bank and they have intimated to me to approach Google Pay. Google has not given any response to my complaint and bank also not responded and intimated to approach flipkart. More than five months have been lapsed still the amount has not been credited to my account so far. Nobody has given proper reply to me. If the amount is not credited, I may like to file a suit in CONSUMER PROTECTION ACT, 2020. Kindly look into the matter and do the needful at the earliest.

Dated: 10.10.2020 M. Laxminarayana
Hyderabad cell no. [protected]
H. No: 10-240/4/A, Lane No. 8,
Vasanthapuri colony,
Malakajgiri – 500 047
e-mail: [protected]@gmail.com

I ordered in flipkart for 800rupees and they sent me the product less than it worth like around 300 and when i raised the issue they took away the product from me and sent me only 400 rupees and the other money is missing i tried like around 20 times to customer service but no response no refunds yes 400 is some huge amount for middle class people... Please help me with this...

My Cpu Come But cpu is Bad, CPu price is 7794.

I have created flipkart account 6 years back with a mobile number [protected]. 2 year ago i lost my mobile phone and the number.
The main problem is when i tried to update my new mobile number [protected], the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered a Seiko watch of discounted value ₹23600, but got a different Seiko watch delivered of MRP value ₹15500 on 26 September 2020.
I raised a complain on 26 September itself about a refund as I do not want different watch which was supplied to me.
From that time, I am calling Flipkart customer support on alternated days, but they are not able to solve the problem, only saying my request with a different team.
Neither I am getting refund, nor anyone from the return team bothers to call me and update me about what is happening.
I am spending so much time with the support team, and everyone is telling same thing that they have forwarded my team to concerned team.
I am sick and tired calling them, it is huge money for me and tried to give myself a gift (Watch) on my birthday. Now I am emotionally tired of and anxious about the money which was paid, because no action has been taken for 14 days after my complain is raised.
I need kind help to take back the wrong product and refund my money.

The product delivered to me is not as per the specification provided by seller.
I raised a refund request that was cancelled and now my money is stuck with flipkart.

I have ordered Bestway Comfort Quest Air Double Seat against Order ID: OD[protected] but received single size against Invoice No. FA AJP[protected] dt-04.10.20
Now I want to change.
Please suggest.

I ordered two product from Flipkart but both the product is different from my order so I returned both the products but refund of both the product is not completed in my account from two months the order I'd of one product is OD[protected] and the order I'd of another is OD[protected] and the reference no is[protected]GN00246
XXXXXXX . I contacted to bank with this reference number but sbi bank said this reference no is of no use here so I cannot help you. flipkart blames bank and bank blame flipkart. Also flipkart customer services are delaying resolution from last 3 months. so please either fix this issue or at least tell me should I wait form my money.