Flipkart Complaints & Reviews

NOTICE
Dt: 20 October 2020

Order details:
Order ID= OD[protected]
EkART Logistics = FMPP[protected]
Customer Name = Ashish Kachhawha
Contact detail = [protected]
BIG BILLION DAYS FRAUD (FLIPKART)
Flipkart is just making fool through these schemes. Response from their customer care service and Ekart Logistics team leader Mr. Shiv kumar, Jodhpur (Rajasthan)are even worst. They don’t stick to their moral values and what they display on their site is False. During their Big billion Day sale I placed the order of OPPO A9 on 16th October, 2020. So as they advertised for a hassle free return I fell for their trap and selected the option to exchange my MI note 5 mobile which was only 1 year old and was in good working condition.
Then on the day of delivering my order their courier guy despite of my several attempts to make my delivery on urgent basis intentionally came late and then tried to fool me to pay an extra amount of Rs. 4000 for my old mobile phone which was in good working condition and damage free . And when I refused to pay the amount he reduced the price to Rs. 2100. But as my mobile was fulfilling all the terms and condition of Flipkart as they mentioned on their website I refused to pay a single Penny. Then the delivery guy threatened me cancel my order without my permission. As my order was prepaid so I opt to talk to their EKART Logistics team leader, Jodhpur to resolve the issue. He asked for the video of my old phone which is I shared to him by whatsapp. Then after observing that the handset is completely fine he said that I collect my Prepaid OPPO A9 phone from their Jodhpur office.
Next day when I went to their Office they completely refused to hand over my courier. He falsely claimed that my mobile display was damaged so I have to pay Rs. 2300 to him. Your Ekart Jodhpur office is running a monopoly to fool the customer and rob their money. Through my personal worst experience all I can say is either to train your staff properly or to change them in your Jodhpur office. As I bought a mobile last year from Flipkart in exchange of my old phone in Jaipur but never faced such issues there.
So Stop fooling your customer through these schemes and train your staff and customer care services properly to handle such scams done by your companies employee mainly during Festiive season and BIG BILLION DAYS .

Respected sir,
I tried to buy a chimney on dated 15/10/20 transaction is done money was deducted from my account( Rs 9719 ) but ordered not done . And the deducted money still not refunded to me.
Upi transaction I'd[protected]
I have attached supporting documents for your reference.

Therefore the am requesting you to refund my money as soon as possible.

Thanking you,
Samyak Mondal
[protected]

On 19 Oct 20 yesterday ordered for Puma shoes with full amount paid through GPay. Amount debited from account but order not placed in my orders list.

I ordered a "taparia mdtn82 digital with neon bulbs"with a reference of order id-OD[protected].I did not recieved a order but it shows that item is delivered and recieved a message i.e your item is delivered on 20.10.2020

I ordered vivo Y50 I received but in exchange my old mobile moto g5s is in good condition value given in online 4300 but delivery agent charged me 1600 excess price please solve my issue I attached screenshot please find it and rectify my issue as soon as possible
Mail id: kethan.[protected]@gmail.com
Contact number:[protected]

Rder ID:
OD[protected]

I have purchased a Apple watch series 3 GPS 42mm in flipkart for Rs. 16650/- on 15.10.2020 with by SBI debit card ending with 5899 and cancelled the order on the same day.
Flipkart initiated the refund on 15th October 2020 and told me that they have processed the amount and it should be credited in my account by 16th October EOD.
I checked my account on 16th October but the...

I have ordered poco m2 pro and payed the amount from debit card the amount has been debited from account but the order confirmation has not been recieved yet

I had made an online purchase of Motorola amphisoundx with HDMI arc 120w Bluetooth home theatre(black, 4.1 channel) Order ID OD[OD[protected]] on 18 Oct 2020 and the cost of Rs. 7499 was debited from my Paytm account wallet Transaction id[[protected]]
But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.

I purchased poco X3 worth 17249 rupees by using my sbi debit card on 15-october-2020 soon after five min i cancelled it . Flipkart confirmed me to get my ammount on 16 October. After five days i couldn't not get my money in my account. They told me to send bank account statement u sent it they told me to wait 24 hour then 48 hour then 2 days so on... Any time i call them they say me the same thing that we follow up your problem and give me...

Their service is at worst lower service level now. This sale, i ordered a mobile phone on exchange.
Delivery guy simply made an excuse that this phone is bent and without a chance cancelled the order. And, if you believe me not a single scratch is there and I showed to all my family friends no one could find if the phone is bent or has any such dent.

I escalated to the flipkart support, I talked to them and told that the issue is not with the phone it is with uour delivery guy, they just reverted that they can’t help. I also saif atleast you should call that delivery person and take a feedback but they acted helpless.

Further I escalated to the local manager of flipkart by visiting their store, i saw lot of people waiting with the similar problem as I have. Somehow, I luckly found a way inside on my own and talked to the manager he also said the same thing that the phone is bent as if they are trained the same way. I lost all my energy I said okay better I will pay you full difference give me my order.

For the last two days they are making excuses and now I am completely frustated and knot a swear to myself I’ll never ever be going to use their service once my remaining order gets completed.

The warehouse is not at all sorted l, packets are simply lying over floor. Devastating view.

I think the manager is a main culprit of the branch.

I am unable to redeem my gift card as it sends otp on my registered mobile number. I have lost that number 3 years ago. I request you to update my registered mobile number.
I am providing my contact details below, kindly resolve this issue as soon as possible.
Email ID: [protected]@gmail.com

I have ordered redmi note 8 mobile on flipkart on this id :OD[protected] . due to price drop i cancelled the item.
flipkart is saying that the amount is refund to ur account but i did'nt recive any amount . i conscult to the bank also. please check and refund my amount as fast as possible .

I purchased Ovaltine drinks in Flipkart through online for Rs. 349. But MRP of that product is only Rs. 300. Please provide justice and get me compensation amount from them...

Hi friends,

I purchased a mobile in this flipkart Big Billion sale 2020 after that are giving huge publicity and promotion as below.
1. MarQ by Flipkart Smart Home Speaker (with Google Assistant) @999rs
2. Google home mini @1499rs.
3. Lenovo Smart Clock (with Google Assistant)
4. Mi Smart Speaker (with Google Assistant)

Above mentioned they are promotion they are giving in the form...

How can i do this payment, my account is in inactive since two months. please reactivate my flipkart account i'll definitely paid the amount 328 in flipkart pay later and my flipkart account number is [protected] or jyothi.[protected]@gmail.com

I want to buy a ifb 23l 20c2 convection microwave oven but i cant buy it in flipkart due to my pincode 535002 but i want to buy it today show me your best options to buy it today

I had raised a return request due to missing parts of an order on 09.10.2020. Till date i.e. 20.10.2020, neither product has been replaced nor refund has been initiated. Three replacement dates have missed the target i.e. 15, 17 and 19.10.2020. This is a gross negligence on the part of Flipkart as well as seller.

Order details:
Item: Atomberg Efficio 900 mm BLDC Motor with Remote 3 Blade Ceiling Fan
Order no.: OD[protected]
Order date: 10.9.2020
Return request date: 09.10.2020

Accordingly, it is requested to take up issue with Flipkart and arrange refund of my order amount immediately. Seller will pick up the item as and when he wishes to do so.

I have ordered an acer aspire 7 laptop 6 days before but still it is not packed. It is very important to me and it is late. The same ordered by my friend on the same is shipped but mine is not packed yet...order Id is *OD[protected]*. Please make sure it reaches me as earlier as possible.

I placed an order for Macbook Air 2020 but the order is still pending even though the amount got deducted from my HDFC bank account. It says "Payment not yet confirmed from the bank"

Order no: OD[protected]

Till now i had not received my cash back into my upi wallet for iphone xr amount worth Rs 32849. I will never shop from your platform again. Being a plus member your services for us are really pathetic. Im sorry but you should follow Amazon for the services being offered to their prime members. Kindly dont force me to take this matter legally as im Additional Registrar Supreme court of India. Order ID OD[protected]. [Incident: IN[protected]]