Flipkart Complaints & Reviews

Dear sir what is wrong with you people the product is still not collected by your person the date mentioned was 27 oct then it was 31st oct ..and till no body have come to collect the product.What is the problem why u are dealing the refund process .This is not good going from your end ..If i have paid interestnof said i will recover from you people.Send your person immediately.
You've sent us a message
Today, Oct 31
No body.comes today as well to pick the product first date was 27 then 31 but to utter suprise no body comea to pick the product.I cannot understand what is going on from flipkart ...it is very bad impression i got from flipkart.very very bad service peovided to customers
Details of order below
Order ID - OD[protected]
Redmi 9i (Sea Blue, 64 GB)
Blue
Seller: PETILANTE Online
₹7, 9702 offers

Ordered
Fri, 16th Oct '20
Delivered
Mon, 19th Oct '20
Your item has been delivered
Return
Fri, 23rd Oct '20
Return Approved
Sat, 24th Oct '20
Pickup
Expected by Tue, 27th Oct '20
Refund
Expected by Fri, 30th Oct '20

Sir
My name is Pranav Sharma . I am a regular customer of flipkart since the last 2 years . I had bought several products from this site and returned also (some of them) . But, never in the last 2 years flipkart asked for my personal details like aadhar card or PAN card details . But, this time when I requested them for the return of the Product that I ordered on 17 or 18th of october 2020 and got it delivered on 23rd october 2020 they asked me to send the photo of my aadhar card or PAN card within 48 hours. Otherwise, they will not return. I am a plus member of flipkart using it from 2 years I hadn't had faced such a problem before . Sir please do something . They are also askinf for a consent to be provided to them that I give flipkart the right use these details and its compulsory to do all these things.

(29th October 2020) I ordered a mobile phone Samsung galaxy f41 mobile MRP: 19999. Its offer on card 8672rs.
The order had been placed and I had received confirmation sms notification regarding the same. But at 31OCT 2020 the order got automatically cancelled with no proper explanation what so ever. I'm very disappointed for this service.
This should be purely considered as Breach of Contract !
Order id:OD[protected]
I called asked customer care they telling me cancellation done by seller seller we can't do anything.. Like this they said

Thanks and Regards
Srikanth

Order ID - OD[protected]
5 times return requested not received
After Tech visit
Repeating 5 times
Sony headphones speaker not working properly pick up the item
Refund the amount
Due to your technical glitch
And it shows problem resolved by trobleshooting .[censored]

Have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account, [protected]

Hi,

I have ordered Midea 7 Kg washing machine (model name:MWMFL070GBFS) on Oct 29, 2020. Order ID is 'OD[protected]'. After application of offer the price was 10, 691 + 699 Complete protection plan. The order was shipped already but not delivered. On the delivery date I received a call saying the order will be cancelled as offer applied by mistake. I didn't agree for the cancellation and told them to deliver the product as promised. But the executive didn't accept. This is a breach of contract. I want to complaint this to consumer forum along with the proofs (Cal recordings, Screen shots and mails). I want the product back at the same price as promised. Moreover when I called back the customer care, they made me to wait 33 minutes without responding at all. I have call recording. But I am unable to attach it here.

I hope you provide proper resolution.

Thank you
Venkatesh Dondevar

Flipkart is not paying out confirmed affiliate commission to its affiliate members. my Tracking ID: somnathsa3. I have Rs 2533 confirmed in affiliate account since 2 months. All documents submitted & account is in verified status. Still they are not paying out via EGV where min payout is 2500. But i have more that than. Do not promote flipkart anyone because they do not give value to its customers & as well as affiliate marketers.

Dear flipkart Team,

i have order real me 7 pro mobile on 20th of october, but it is not yet shipped.
(order id:OD[protected]
DEVICE NUMBER: [protected]
Even in have called n number of times, you people are saying in two days it will come like that, kindly check my call history with number, mail id sunilkrishnaa.[protected]@gmail.com.

KINDLY RESOVE THIS ISSUE

Regards
rangam Sivaram
[protected]

Rajesh
Attachments
2:06 AM (1 hour ago)
to cs, vendor, business

Hi,

I had ordered Vivo V20 (Midnight Jazz, 128 GB) (8 GB RAM) from flipkart on Thu, 15th Oct 2020 BIG BILION DAYS sale at the time of order they mentioned estimate delivery is[protected], I didn't receive the product as they promised, after that they rescheduled the delivery date to[protected]with out any confirmation from the customer or with mentioning any reason for reschedule) but I didn't receive the product on this date too I contacted to the flipkart customer care regarding the delivery they told that you will get the product on[protected] before 7PM, on this date also i didn't receive the product then the next day they had cancelled my order mentioning that after multiple delivery attempts we are unable to delivery your product, but as they stating i didn't receive any kind of messages like your order is out for deliver messages .How can they cancel my order witch customer confirmation . with out confirmation from the customer how can they cancel my order. I had contacted Flipkart customer care regarding cancelling my order they simple saying that seller has canceled your order due to not delivering the order and they are saying that place a new order, Here my question is iam ready to place my order but when I was placed my order in BBD with exchange and bank offer it costs me around Rs 14949/. If i place the same product it cost like with exchange around Rs18000/. Who will pay the difference amount to me is seller will pay the amount because of failed to deliver the product with the delivery time or Flipkart will pay the amount because we are flipkart customer and we placed our product in Flipkart . who is responsible for this .

Order ID :

OD[protected]

PH : +91 [protected]
E-Mail : [protected]@gmail.com

Rajesh
Attachments
2:03 AM (55 minutes ago)
to Cs

Hi,

I had ordered Vivo V20 (Midnight Jazz, 128 GB) (8 GB RAM) from flipkart on Thu, 15th Oct 2020 BIG BILION DAYS sale at the time of order they mentioned estimate delivery is[protected], I didn't receive the product as they promised, after that they rescheduled the delivery date to[protected]with out any confirmation from the customer or with mentioning any reason for reschedule) but I didn't receive the product on this date too I contacted to the flipkart customer care regarding the delivery they told that you will get the product on[protected] before 7PM, on this date also i didn't receive the product then the next day they had cancelled my order mentioning that after multiple delivery attempts we are unable to delivery your product, but as they stating i didn't receive any kind of messages like your order is out for deliver messages .How can they cancel my order witch customer confirmation . with out confirmation from the customer how can they cancel my order. I had contacted Flipkart customer care regarding cancelling my order they simple saying that seller has canceled your order due to not delivering the order and they are saying that place a new order, Here my question is iam ready to place my order but when I was placed my order in BBD with exchange and bank offer it costs me around Rs 14949/. If i place the same product it cost like with exchange around Rs18000/. Who will pay the difference amount to me is seller will pay the amount because of failed to deliver the product with the delivery time or Flipkart will pay the amount because we are flipkart customer and we placed our product in Flipkart . who is responsible for this .

Order ID :

OD[protected]

Mobile : +91 [protected]
E-Mail : [protected]@gmail.com

Date of Incident: 26th Oct 2020
Incident: Received wrong product
Description:
I have requested for Nerf AlphaHawk Accustrike Elite Blaster Guns & Darts and seller has delivered Nerf N-Strike Elite SurgeFire Guns & Darts. So I requested to refund/replace the item on 27th Oct 2020 but Flipkart has asked for ID proof and other details which is not mentioned on the site anywhere. So my request was rejected on 30th Oct 2020.

I have checked return-policy of the seller and flipkart both, I have never seen ID proof requirement for return request.
https://www.flipkart.com/pages/returnpolicy

There are a lot of other e-commerce sites as well and none of the sites are asking for ID proof for return requests and doing a great job for keeping customers happy.

In Addition, I came to know from a customer care executive that "seller wants to confirm that other user is not using the account means authenticity of the account and that's why asking for ID proof" so I said that authenticity can be checked by sending an email to registered email ID or calling on a registered mobile with the account. I do not see any reason to provide ID proof.

Note: I have called many times in Flipkart customer care, but no one is receiving the call

Now I have submitted the request to replace the item and waiting for the Flipkart's action.

I am attaching the mail which I received from Flipkart. I am adding photo the product I received.

Resolution expected:
I do not wan to provide my ID proof without any proper justification to the Flipkart or seller.
1. I would like to have the product I have ordered without submitting ID proof
2. Else refund the amount without submitting ID proof

Dear sir/madam, This is Mahesh Kumar Gunda from karimnagar, Telangana have ordered Samsung 1.5 Ton 5 Star Split Triple Inverter Dura Series AC - White on 29/10/2020 at 8:16 am with the amount of 25499 with free installation using axis Bank debit card. I got the message saying that my order has been shipped at 6:51pm on the same day. But without my intervention, the order has been cancelled by the seller on 30/10/2020 at 12:27am. When I spoke with the customer care of Flipkart they are telling the reason that the order has been cancelled by the seller due to double discount offer. My request is I want the same product but I don't want the refund. Please help me in this and reply me. Otherwise I will go to consumer forum. This is my humble request and do the favour. I am attaching all the relevant documents. I want the product.
Thanking you.

I ordered an ASUS laptop on 17th October. Seller shipped the laptop next day and then it is stucked in Flipkart Facility. Initially expected delivery date was 22nd October and didn't deliver. Then they changed expected delivery date to 28th October. Still they didn't deliver. I'm talking with CUSTOMER care from last 1 week and they just keep repeating same nonsense that my laptop will be delivered as soon as possible. I complained on twitter and they said one of our SPECIALIST will call you and I got a call. I got call from SPECIALIST on 29 oct and he said give me 48 hours. I will RESOLVE YOUR issue. They didn't resolved my issue but marked my issue as resolved on Flipkart site. They keep closing my issue without resolving. Flipkart's CUSTOMER care is nothing but just full of ROBOTS repeating same nonsense. I'm badly tired of chasing Flipkart for laptop delivery. There is no contact details of ekart logistics. There is no contact details of seller. Beware of purchasing anything from Flipkart. It's deliVERY SERVICE is totally ### up after taking over by WalMart. NEVER EVER PURCHASE ANYTHING FROM FLIPKART

ORDER ID : OD[protected]

Dear Sir/Madam,
It is an utter disappointment to see poor logistics service from Ekart. Ordered my phone on 15/10/2020. My order ID is OD[protected].
The delivery date given by flipkart and ekart was 22 oct and than again 31 oct 2020. But yet my order is not delivered. Customer service personnel are not helping at all. They can't get any information regarding my order. There are no updates on tracking. PLEASE RESOLVE THIS ASAP.
Thank you.

I had ordered Vivo V20 (Midnight Jazz, 128 GB) (8 GB RAM) from flipkart on Thu, 15th Oct 2020 BIG BILION DAYS sale at the time of order they mentioned estimate delivery is[protected], I didn't receive the product as they promised, after that they rescheduled the delivery date to[protected]with out any confirmation from the customer or with mentioning any reason for reschedule) but I didn't receive the product on this date too I contacted to the flipkart customer care regarding the delivery they told that you will get the product on[protected] before 7PM, on this date also i didn't receive the product then the next day they had cancelled my order mentioning that after multiple delivery attempts we are unable to delivery your product, but as they stating i didn't receive any kind of messages like your order is out for deliver messages .How can they cancel my order witch customer confirmation . with out confirmation from the customer how can they cancel my order. I had contacted Flipkart customer care regarding cancelling my order they simple saying that seller has canceled your order due to not delivering the order and they are saying that place a new order, Here my question is iam ready to place my order but when I was placed my order in BBD with exchange and bank offer it costs me around Rs 14949/. If i place the same product it cost like with exchange around Rs18000/. Who will pay the difference amount to me is seller will pay the amount because of failed to deliver the product with the delivery time or Flipkart will pay the amount because we are flipkart customer and we placed our product in Flipkart . who is responsible for this .

I ordered an Item from flipkart on 15/10/2020 on flipkart:

- FK promised to deliver it on 22/10 but couldn't,
- Later they re-pomised it to deliver it on 28/10
- meantime i tried reaching there support center but there human robot were not understanding and just throwing common system lines
- 30/10 seller itself cancelled the order, when it was stuck in Gurgoan till 30/10, was to reach bangalore.
- Now flipkart is saying refund will be initiated once seller recieve the order!

i need my refund initiated immediately with interest, i already waited more that 15 days and it was your system failure, i never cancelled/ return it, why i wait for the parcel to reach seller, it's not my responsibility to make sure your courier partner work competently!

Order ID : OD[protected]
ECOM Tracking : [protected]

It's been almost 2 weeks, still I didn't receive my refund amount for the product I have bought. Trusting FK executives i have paid the amount twice since they told that UPI transfer was not visible in their application. So I have paid 1700 through cash. Executives confirmed that my amount will be refunded within 2 days. Nothing happened, and no solid update from your end apart from extending the ETAs and closing tickets without customer confirmation. I have lost my patience and trust. You have made me feel that I have done a blunder.

Already I have provided all the bank transaction details and other related details which I received from UPI and the bank. They clearly mentioned that the amount has been dispatched to merchant's account. I have provided the ticket numbers and emails as well. What else is required ? Not a single mail with a solid update. Just they keep on saying that we are working with the service.

I am tired, keep on following up with executive. Please initiate the refund and resolve this today.

I have ordered a Realme7 mobile on flipkart on 16 Oct 2020 with a delivery date of 20 Oct 2020. But Flipkart is postponing my delivery time to time it has postponed it 6 times till now. They are forcing me to cancel my order as I purchased it on offer at low price saying that they will not deliver it.
I want my product and compensation for my time and mental harassment.
My order I'd is OD[protected]

We ordered of 2 teddy bear with order no. OD[protected]
We also paid Rs.774/- of that 2 teddy bears qty. but we recived only 1 teddy bear. Please check and take action & give us 1 teddy bear against that order.
PH NO-[protected]
[protected]

I bought REEBOK
HARMONY PRO LP Running Shoes For Men, but I got different Product altogether, so I opted for return but my return request is getting cancelled and I have called customer care more than 50 times over 2weeks but with no resolution. The Product is under 30days return policy which ends in Nov 15, still my return request is not being accepted. Please look into this matter