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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025

Complaints 47102

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Flipkart reviews & complaints page 859

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I have searched Flights in Flipkart from Cochin to Amritsar, i have seen a flight of Vistara on 26th October 2020 (Departure time is 9.45 am and arrival time is on the same day 14.50pm) with duration of 5 hours 5minit. So I have chooses to book the flight. On Review page also it shows 5 hours 5 minit but after payment i received e-ticket with flight changes (Depature time changed to 12.20 and arrival time changed to next day. and layover...

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I purchased some notes from Flipkart but when I received that notes they are downloaded copies and print was also not good. I try to return this item but they said that return policy is not applicable for this product, then I apply for replacement on 27th sept, they told me that your replacement will be done on 4th October but on 4 th October I didn't get any replacement then I called them then they told me to wait till 10th but on 8th September they cancelled my replacement

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Aug 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034

With out cause my account is block. User name-[protected] register [protected]@gmail.com. This is the flipkart account with out cause account is blocked. This is system genarate email try to few times return process so this account is blocked. I am faceing problem please taken complain and and process unblocked this account.

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Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034

Website: www.flipkart.com

Hi i bought ikall k900 mobile from flipkart but now i have some problems in mobile. So, kindly help me.
They customer care is very good but i say waranty details..
Please kindly help

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Dear sir,

I have order milton medical box - 2 nos.

But today received only 1 no. Invoice mentioned quantity is 2 nos.
Accordingly payment done for 2 nos. Rs414/-

Physical qty received only 1 no.

Please arrange to deliver another 1 no. Box immediatly.

Payment already done.

Thanks
Naina joshi

Flipkart customer support has been notified about the posted complaint.

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Bought vu smart tv in july 2018, with 2 year extended warranty from flipkart for 4000/- valid till july 2021. Plan id jppoffk372307. Plan start date jul 20, 2019 plan end date jul 19, 202. My tv stopped working on 28.9.2020 and i filed complaint for repair with jeeves (Flipkart service arm). For the last 10 days they have been delaying and not repairing the tv despite several mails and reminders. They assign someone every day, but nobody comes or calls. Even the service persons phones are switched off or no reply. Such pathetic service. They want to frustrate the customer so that she gets the tv repaired from somewhere else, and they do not have to repair / replace defective tv.

Oct 10, 2020

Complaint marked as Resolved

NOT repaired properly. Repaired on 8th Oct, but stopped working again on 10th. Please reopen the complaint

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

Oct 10, 2020

Updated by nidhi rastogi The TV was repaired on 8th October but has stopped working again on 10th October. So this sows the quality of service of flipkart. Mechanics are more interested in doing private work and earning money, than do the job properly.

Verified Support

Oct 11, 2020

Flipkart Customer Care's response We will revert on it.

Oct 13, 2020

Updated by nidhi rastogi Even after 3 days, no response from Flipkart or from their service partners Jeeves. This is the kind of pathetic service they provide (may be worth only few hundred bucks) after taking 4000/- for extended warranty.

Oct 27, 2020

Updated by nidhi rastogi I received mail from Flipkart on 18th that the amount of 18295/ - will be credited to my account as refund of defective TV and the TV will not be picked up (we can dispose off the defective TV) the mail is pasted here:

Hi Pulkit,

Order ID: OD[protected]

This is further to the telephonic conversation that we had.

We'd like to let you know that the seller will process the refund amount of Rs.18295/- within the next 24-48 hours & it will be credited to the Neft bank account within 3-5 business days as per standard banking procedures.

Also, Vu Pixelight 127cm (50 inch) Ultra HD (4K) LED Smart TV product wont be picked up by the seller.

A short survey will be sent to your registered email id to know how satisfied you were with the resolution we've provided. Please do take a moment to let us know, so we can always try and do our best to delight you.

Have a nice day!

Thanks,
Jessika Peter
Team Social Media

But sad to say that amount not credited till date. Now after I have disposed the TV to scrap dealer, they are sending mails again and calling for resolving the matter, even though the matter is already settled by way of refund for TV.
These guys cannot honour their own word, and are therefore not reliable. I have vowed to never buy anything from Flipkart again in my life.

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I had ordered an item with order id - od[protected]Logitech m-171 wireless mouse) on 28/09/2020 which was supposed to delivered on 06/10/2020 but it was not delivered neither anyone informed me about the delay. I have waited throughout the day but then contacted customer care in evening at 6:00 pm. They were unable to update me with the product delivery so asked them to at least provide me contact details of nearest hub so that i can receive it myself which was also denied. Due to this delay i faced a loss of revenue at my job cause my system was not operational. They didn't even bothered to inform on their part.

+1 photos

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Logitech M-171 Wireless Optical Mouse' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund of Rs. 699/- on 09 Oct 20 and it will be reflecting in your account by 19 Oct 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.

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I had ordered a braun face epilator se810 on 6 oct 2020 bearing order no od[protected]. The mrp on the package is mentioned as rs 3430 however i was charged rs 3999. Could you explain the difference in prices on flipkart. Why am i being charged extra.

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Address: Bilal nagar,Adirampattinam,Thanjavur Dist-614 701,Tamilnadu,india

Team,

I have ordered poco x3 brand new mobile which delivery received yesterday[protected] when i unbox that box getting shock because mobile is not there. Box contain charger cable, adapter, sim ejector tool and back case..! Where is my mobile...? I want immediate refund or new mobile. I never seen like that. Now waiting for your revert if i am not satisfy your reply i will case on you.

Seller name : savadika retail pvt limited
Seller gst : 29aaxcs8821m2z6
Invoice no : fae3zy[protected]
Invoice date :[protected]

Regards,
Riyaludeen. A

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.

Oct 10, 2020

Updated by Abdul7877 Hi, Please find the Order ID - OD[protected]

Kindly do the needful.

Regards,
RIYALUDEEN.A

Oct 13, 2020

Updated by Abdul7877 Team,

kindly update the status.

Regards,
RIYALUDEEN.A

Oct 14, 2020

Updated by Abdul7877 GENTLE REMINDER

Regards,
RIYALUDEEN.A

Oct 15, 2020

Updated by Abdul7877 REMINDER - 2

Regards,
RIYALUDEEN.A

Oct 16, 2020

Updated by Abdul7877 REMINDER - 3

Regards,
RIYALUDEEN.A

Oct 17, 2020

Updated by Abdul7877 REMINDER - 4

Regards,
RIYALUEEN.A

Oct 20, 2020

Updated by Abdul7877 REMINDER - 5

Regards,
RIYALUDEEN.A

Oct 21, 2020

Updated by Abdul7877 REMINDER - 6

Regards,
RIYALUDEEN.A

Oct 23, 2020

Updated by Abdul7877 REMINDER - 7

Regards,
RIYALUDEEN.A

Oct 27, 2020

Updated by Abdul7877 REMINDER - 8

Regards,
RIYALUDEEN.A

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Address: Savadika retail private limited marasandra and madnahatti-venkatapura villages kasaba hobli malur taluk district kolar malur Bangalore Karnataka,India

Website: www.flipkart.com

I ordered a phone (Poco x3) from flipkart worth rs17, 000 on 5th oct, 2020. The package was first delivered to me on 7th oct, 2020.
Received primary box but inside the box mobile is missing

I brought my first mobile in my life so i would like to open through my mom, she opened the box there is nothing suddenly she's crying 😭😥
First time we're disappointed, i hate them lot
Plz everyone share this plz support me, i need justice
#flipkart # justice #disappointed

+2 photos

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.

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I have booked a flight ticket through flipkart now flights are not available and i lost my job in kuwait so i need to cancel the flight and need refund
. I have contacted flipkart support many times and they are saying to wait for more days. Now its around 2 months we are following them with the same issue

My booking id: ff[protected]

Please do the needful!!!

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.

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Sayooj K

Oct 13, 2020

I tried contacting with travel support for months and they are giving the same reply each time

"Please be informed that we have forwarded the issue to the concern team. Please allow us some time, we will get back to you."

this message I get every time when I raise a complaint.

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Address: Mithanpura, muz bihar.

My name is deepika swati.
I'm regular customer of flipcart but now i'm doing job and i'm so busy that's why i can not receive any ordered product from 9:00 to 5:00... Because it is my working time.

I scheduled in morning and or in evenings but delivery boy call my in my working time n without my permission he rejected my product n cancel that.

That's why i disappointed to your service.
And i'll not purchase any products from your service.

So hope i[censored] resolve my issue we can take mutual relationships for long periods.

N one thing
U must check my previous n further ordered product.

Aug 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 07, 2020

Updated by DEEPIKA SWATI My name is Deepika Swati.
I'm regular customer of flipcart but now I'm doing job and I'm so busy that's why I can not receive any ordered product from 9:00 to 5:00 ...because it is my working time.

I scheduled in morning and or in evenings but delivery boy call my in my working time n without my permission he rejected my product n cancel that .

That's why I disappointed to your service.
And I'll not purchase any products from your service.

So hope i[censored] resolve my issue we can take mutual relationships for long periods.

N one thing
U must check my previous n further ordered product.

Verified Support

Oct 08, 2020

Flipkart Customer Care's response We will revert on it.

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I have ordered an godrej 1.5 ton ac on 7th august. I did online payment. My money amount rs.35900 got deducted from my account and still i havent received my order neither i have been refunded my amount. I contacted many time to flipkart customer care but my issue didnt get resolved and its already 2month but i havent got my money back. My orderid-od[protected]. And transaction ref no[protected]. Please kindly refund my money or i will be bound to complain consumer complain case against flipkart and i[censored] havent received my money than kindly give me a valid proof certificate of it.

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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naincy254

Oct 8, 2020

[protected]@gmail.com
Registered no -[protected]

I am complaining about my money which has not been refunded - Comment #3745035 - Image #0

I am complaining about my money which has not been refunded - Comment #3745035 - Image #1

I am complaining about my money which has not been refunded - Comment #3745035 - Image #2

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@flipkartsupport dear sir i have ordered a shoes for my wife but when she recieved the same it had some spots on it. Then we had request refund request. Yourrepresentative named avinash visited home and talked to my wife in very arrogent and misbehaved and refused to received the product though it was properly packed. My wife litterally cried becouse of you guys. How you can talk to some one like this and refused to return product if it was returnable.
I will sue you guys in consumer forum for this worst service ever. I promise you guys. Have to pay for this when i called he tlked to melike are yar karle jo karna hai. I means is this the a brand like u treats customer. I ll sue you guys for rejecting a returnable product and also for mis behave woman.
Refer to complain number :in[protected]
Mobile
[protected]

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Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

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Address: FLIPKART.COM

I bought sony xb01 portable bluetooth speaker on[protected]. On 2oct, 2020 i went to sony service center and they found that speaker serial number is not matching with the invoice serial number and sony service center said that they can't procced and i can't claim the warranty because of serial number mismatch. I called in flipkart and they said they will get back before 7th september 2020 again i called in in flipkart and they said they will get back before 11th oct but 1 year warranty will expire on 13th october after that i will have to throw my speaker in dustbin.

This is horrible cheating with customer my hole day got wasted. This is a scam which i never expected from flipkart.com

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Oct 10, 2020

Complaint marked as Resolved

They did the mistake and accepted. They haven't made any excuse. I got my refund on 10oct they picked up the Speaker and within 8 hours refund was credited. yes i was frustrated because I never expected such thing.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response Hi,

Order ID:OD[protected]
Product: Sony XB01 Portable Bluetooth Speaker (Blue, Mono Channel)

We are sorry for the trouble, we realize the importance of the issue and I understand this not what you expected.

We don't like to see our customers upset and inconvenienced. We always strive to create a positive customer experience as we believe in customer delight we do not leave any issues so easily when it comes to customer satisfaction.

The seller will refund ₹ {1199} in {02} business days. You'll receive another email & SMS with more details as soon as it's done.

Once the refund is initiated, as per standard banking procedures, the amount will be credited to
Bank account in {02} business days. Your initial product will be picked on or before 10th Oct 2020.

Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. The courier service provider will not be able to complete the pickup if any of the items present in the original package are missing. Please collect the acknowledgement receipt from the wish-master once the item is handed over.

Kindly requesting you to do a factory reset, erase all personal data and remove any storage cards before handing it over to the courier service provider.

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Website: Flipkart

I have received duplicate watch in place of smart watch

Flipkart customer support has been notified about the posted complaint.

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Smart Agriculture Education

Oct 18, 2020

When you will resolve my issue...

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I am a costumer of flipkart since 2014 but this is very 1st time when the flipkart is behaving like totally irresponsible
Since 6 months i am not able to use pay later services on flipkart.
For a month the pay later services are stopped by filpkart due to covid19
That was okay, but the services are resumed on september, my services are remained stopped at flipkart.
I have been trying to get a proper reason for my pay later services suspension from a month.
But there is no satisfactory answer by the flipkart.
Flipkart executives are saying the policy criteria is now changed, but they don't give me the information about by which criteria my pay later services are suspended.
I am costumer so i have right know why my pay later services are suspended by flipkart.
I cleared all my dues on time from when i start using pay later services.
So i want to know on which ground flipkart suspended my pay later service.

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Hi,

I am "mohit tandon" winner of entertainment no 1 contest theme challenge.

This mail is regarding the payment.
Please let me know when the payment will be done. It has been almost more than one and half months from the date mentioned in the agreement.
I have many pending commitments, you are requested to please proceed the payment as soon as possible.
I was 3 weeks winner.

Furthermore, please let me know if you need any documents from my side.

Thanks and regards
Mohit tandon

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

Product Details : Akari AK-8008-8" Ultra High Speed 3 Blade Table Fan
Date of the incident :[protected]

Full Description:
Ordered one product(Akari AK-8008-8") cost of Rs 1899/- on[protected] and received Damage product(Check the attachment below) on[protected] from Flipkart. Return request has been escalated on[protected] and it has been approved by the seller on[protected]. After that Return approved cancelled by Seller. I contacted Flipkart customer care multiple times for refund of my amount. When ever I call them they keeps on postponing by saying that issue has been escalated to concern department please wait for 24 to 48 hours same happen multiple times. Till date[protected] it was not resolved.

Product was ordered for my 6 months baby. He suffered a lot because of power loss and I suffered mentally a lot with this kind of Flipkart service.

Desirable Resolution:
1.Refund my amount
2.Pay 10, 00, 000 extra for letting me & my baby suffered a lot.

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 22, 2021

Flipkart Customer Care's response Hi,

Order ID: OD[protected]

We are sorry for the issue caused. We'd like to thank you for confirming the refund of Rs.1899/- credited to your respective source/bank account.

Your kind understanding is appreciated.

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S

SantoshSSBLH

Oct 12, 2020

Hi John,

Check my complaint. I am waiting from 45 days for refund. Flipkart doesn't care about its customers clearly. Let's switch to Amazon!

-Santosh

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Address: Bangalore

On 29th of September i ordered Poco x3 from the flash firstly it was supposed to ship on 2nd of October which it did not after continues complaint the seller shipped the order on 4th of October after which the promised date to resolve the issue was 6th October by which i must've received my order but i didn't received it.Todays 7th October and the order is stuck at delhi for the past 2 days and when i went to talk to customer care they firstly didn't care about my problem secondly at few times they cut my phone off for asking questions which they can't answer as per their claim faster delivery it's been 9 days now and I haven't received my order which I've paid for at last i wanna say FLIPKART AND THEIR COURIER PARTNER EKART LOGISTICS IS A SCAM AND YOU MAY CHOOSE AMAZON OR ANY OTHER ECOM PLATFORM RATHER THAN FLIPKART POOR service of flipkart and ekart led me to file this complaint

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