Flipkart Complaints & Reviews

I am trying to log in my account but shows on the screen inactive account please pay attention to my account

I purchased a realme c15 from flipkart today afternoon. After payment and money was deducted from the Account the order hasnt been confirmed yet but my money is gone.
30 - 90 minutes waiting time was hiven but now its been hours
I want the order cancelled and my money refunded or the order should be confirmed as soon as possible.
Order id OD[protected]

I placed a order by flipkart and when delievry boy come to deliver my product, he share me flipkart payment link and i pay 881 and my bank debit amount successfully as date on[protected] by phone pay and, amount debit entry clerly showing in my bank statment to amount transfer in flipkart but flipkart delivery boy not deliver my order to me he says they dont receive amount, and after 3 attempt my order is cancelld but till now i am not receive my refund amount and when i call to customer care to 3/4 time, they all time says me that saller not receive amount, please help me my amount successfully debit by my bank please refund my amount as soon as possible

Dear Sir,

I have placed order of (Golden Sand Back Cover for RealMe 6, Realme 6i
Blue Aramid TPU RealMe6 Blue, GS_Cover_Bettle_RealMe6_Blue).
Order Id: OD[protected] on Order Date:[protected], 10:36 AM.

I have not yet received. But, It is showing the product has been delivered on[protected].

kindly, send my product as mentioned above.
Thankyou

I have ordered realme 7 pro from flipkart .i got bank msg that payment debited but order not confirmed and flipkart is showing Payment not yet confirmed from the bank.
what to do now.

Hello Team,

I have been using my account since 2013 with the mobile number [protected] and flipkart suddenly blocked my account due to high returns. I would like to ask flipkart if the seller is not sending the corrrrect what are you blocking our account? In my case seller didn't send the items that i have ordered. Request you to unlock my account as a ONE TIME EXCEPTION.

Please cancel the order awb [protected]

Hi sir/Madam my name P Kavithalayan I am working in chennai ordered a hemt watch Rs 652/- and an electric kettle Rs 512/- on June 24 2020 in Flipkart since there was defect and quality is not I returned the product and asked for refund Flipkart says the will be completed before 24th July now more than three months over still my amount is not refunded I complained to Flipkart many times but they disconnected my phone call every time without giving proper reply I also tweeted to Flipkart regarding my refund but no reply from them kindly take necessary actions against them and I need my refund please help to get the refund my money 1164/- so that I will grateful to this consumer complaint forum I also attached my statement also kindly check and help me to sort this issue

Recently i was blocked on flipkart gamezone with error "we encourage fair play in line with our terms and conditions". I was also blocked from the video zone saying that some kind of ‘suspicious activity’ was related to my account.
Upon contacting them through Twitter I received a very vague reply and then when I asked about them to elaborate their reply they just stopped replying to my DMs. I was not satisfied with the response and they still closed the complaint.
I have two issues as for now,
1. What exactly is the ‘suspicious activity’ related to my account? Or what T&C has been violated by my account?
2. What action can be taken by you against your customer care executives for closing the complaint w/o my consent and for not addressing my further queries?

Recently from 6-7 months i am trying to exchange my nokia 3 mobile on flipkart. But there are issue with my iemi number i am providing correct iemi number but that says your iemi number not matching with your nokia 3 device...

But if i exchange other online shopping app like amazon there are successfully match iemi and device...

From last 2 months i am trying to contact with consumer care but they don't have enough information about this topic...

Please solve this problem immediately and informed me..

I had booked a flight through Flipkart travels. The flight was cancelled due to nationwide lockdown. The airlines company refunded the amount on 15th of July. I have contacted Flipkart almost hundred times but they still did not issue the refund. All they are saying is ‘we are working on this’. It has been over 3 months. Everytime I am calling the customer care they are saying we are raising a complaint. Not even replying to mail.

I was purchased mi phone amounting rs 12480 on 24.08.2020. On creating a lot of problems, I got it checked from mi authorised center at Agartala and found that this specification is secondary sales. This is not tolerable.

Sir,
My first order in 3rd of Oct 2020 it's on next day delivery product but I received one msg form filpkart that your order delivered you in next one to three day but after three day again I received msg from filpkart that your order delivered you in next one to three day it's happened three time when I call in customers care he told me sir you cancel your order and order again but after that I received msg from filpkart that your order cancelled after that I again order so many product but I face same problem again and again it's 14th Oct 2020 kindly help me and one more thing I have plus membership I send you all images of my orders so kindly check all details on it

Practically there's no such a return/replacement policy by Flipkart.
They stretch the issue until the policy expires.

I bought a 'Realme 7' from Flipkart on 28th Sep. 2020.
Unfortunately the phone delivered to me was a 'faulty phone' by manufacturer. Internet doesn't work properly.

I was facing problems due to internet & hence raised a replacement order on flipkart within the return policy time (which is within 7 days for mobile phone), where flipkart executive schedule a tech visit. (a technician will visit my home to check the issue of mobile handset)

Next day, a technician came with no testing tools. He tested the phone's hardware by running concerned apps EXCEPT testing internet and connectivity (which was the complaint of the customer) and after few hours got a SMS from flikart mentioning that seller has declined your replacement order since the phone is OK.

Since I was facing problem with phone, so raised complaint again to replace the phone but flipkart executive told me that 'the return/replacement policy time has been expired'.

Full payment has been done by me against the faulty phone.

15 days have been passed, I'm with the faulty phone and yet no action has been taken by Flipkart.

Flipkart order ID: OD[protected]

I had ordered lenovo tab m10 sd450 3gb 32gb . I received a slower processor m10 tab with sd429. they are not taking return or replying to anything.

Hello, my name is sachin, my email id - [protected]@gmail.com, and every time i try to contact the flipkart support for order related issues, they initially keep sending the automated and copy pasted replies which are stored in their system, then they keep ranting the policies, cannot return and refund etc...

And for each and every reply on live chat they take almost 8 to 10 whole minutes, which makes the whole conversation for more than 40 mins! and even after repeated requests to end the chat if he or she cannot help, they take time intentionally like a cunning ignorant human being, avoiding the frustration of the customer, they again copy paste the messages again and again "I am Sorry for the trouble" whereas i am urging and requesting to end the chat so that i could move ahead and contact somebody else! They keep ranting, I am Sorry for the trouble I am Sorry for the trouble I am Sorry for the trouble.. Like a psycho arrogant person..

Just now i am on hold on the chat with Pallavi names support agent.. Previously i was extremely troubles the same way by the agent named lalit, the current chat is as below in the photo attachments. You can see the time gaps and how that agent is troublesome, hectic. Flipkart agents are doing this on purpose so that the customer gets tired and leaves the topic.

I am really really fed up of these flipkart fraudsters and cunning support agents they have appointed, to get rid of the customer issues and avoid defamation.

Order ID: OD[protected]
Product Name: Realme Buds 2 Wired Headset
Product Price: Rs. 599
I ordered this product on 6th august and next day I cancelled it but I haven't received any refund of this product till now. On top of that this order is nowhere in the order section now. I had called Flipkart customer care multiple times but they say that the order No. is wrong and they can't help me. The only way left to get any update for the product is via a chat which I first Initiated on 24th august concerned with the order. I had initiated this conversation 5-6 times and every time they say there is some technical issue due to which they can't check my details. Even Still I can initiate the conversation and repeat the whole incident and they always say that there is a technical issue. It has been 2 months and I haven't got my refund. I am attaching the screenshot of the above-mentioned chat.
I would really appreciate if I can get any help to get refund

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Hi,

I have ordered the Apple iPhone XR from Flipkart, the seller is SupercomNet.

Now, I kept a replacement request on Oct 5th. Since then, I am looking for refund to buy iPhone 11. Please help me to get refund instead of replacement. Today I am going to get new peace. But I don't want that new peace, want refund to buy iPhone 11. please help me in this. Thanks.

I am Wishmaster at Nirjuli hub Arunachal Pradesh 791109.
My Name is Vivek Kumar Tiwari eflax Vendor Under Commission Basic Salary.
12/10/2020 Monday Ko Mujhe 65 Shipment mila tha main 35 delivery kiya aur 30 failed hua call sabko kiya tha koi koi residual kiya next day ke kishi kishi costumer ka call nahi ja raha tha kishi kishi costumer ke pass paisa nahi tha us wajah se 30 products delivery nahi hua. Ush din I am work at 6:00 PM . Kino is abuse me very bad word in office and 30 products reappemt delivery and aur bol raha hai raat 11:00 PM Hone se bhi delivery karo. I am saying no then Kino abuse me (Kino contact number is [protected]) Very Bad person Nirjuli hub