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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 869

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R
Renu Shahi
Sep 27, 2020
Resolved
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incorrect product & return issues

I ordered elica chimney from. Flipkart (Seller named elicakitchenworld on flipkart portal) on 9th sept 2020 however because of ducting and installation issues had to be raised return & refund and that too was done once elica technician made sure.

Flipkart return was raised on 12th sept however they kept on scheduling technician visit and he kept on rejecting for same reasons

Flipkart kept on playimg back & forth...
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azimseo
from Allahabad, Uttar Pradesh
Sep 27, 2020
Resolved
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Address: Karnataka

Dear sir

I have purchase two fans of atomberg price inr 2850 each by using flipkart pay later emi option on 14th september and for some reason i cancelled this on 15th september, order cancelled successfully and show a notification as your (As per your request, your item has been cancelled) in refund section massage displayed as (Refund completed
₹2850.0 as refund will be added to your credit card by sep 25.) but amount of 272 + 272 added in my unbilled amount of september month.

Kindly do needful

Azim uddin
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Atomberg Efficio 1200 mm BLDC Motor with Remote 3 Blade Ceiling Fan with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2850/- has been completed on 15 Sep 20 and should be reflecting in your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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    manojnathsaud
    Sep 27, 2020
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    Recently i ordered so many clothes from flipkart and i started receiving delivery, but those clothes are not a perfect fit for me. So i requested a return and flipkart approved also but after 7-8 returned order flipkart rejected my other return request and then asked my id proof for verification. And after submitted id proof, they didn't approve my return request. Meantime i cancelled my other undelivered orders because of this issue. And now they blocked my account. Hence i'm unable to login to my flipkart account for any help.

    Thanks
    Manoj kumar nath
    Flipkart customer support has been notified about the posted complaint.
    It is been 3 days lodging the compalint on this site but not receive any update whatsever. I think it is waste of time to visit this site worthless.
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      D
      Deepskumaar
      Sep 27, 2020
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      Resolved

      Website: FLIPKART.COM

      I have made excessive payment of product in june month due to some failure later it was suceesfull via. Phonepe and cash. Now they are denying to refund the amount.
      Aug 7, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2020
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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        dpradip
        from Gurgaon, Haryana
        Sep 27, 2020
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        Address: Order ID - OD119734155873347000

        Delivery of below mentioned product still pending against declared delivery date of 23.09.20.
        Pl look into this matter and expedite said delivery on urgent basis

        Order id - od[protected]
        Philips hd[protected]watt induction cooker (Black induction cooktop
        Black
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
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          A
          Ashutosh Tripathi2
          Sep 27, 2020
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          This product: https://www.flipkart.com/acer-predator-helios-300-core-i7-9th-gen-16-gb-1-tb-hdd...
          Is not available to buy in my pincode: 385001. When will it be available again?
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2020
          Flipkart Customer Care's response
          Hi, Thank you for writing in. We would like to let you know that the availability of services at a location depending on a few factors like the type of item, coverage of courier partners, and policies of the respective sellers. Sellers are constantly working on expanding services and hope to reach you soon.
          Oct 01, 2020
          Updated by Ashutosh Tripathi2
          I know of the factors involved. Could you point out which particular factor is impeding me from buying a laptop in this case, or point me to someone who does know?
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            K
            KamalSamant366
            Sep 27, 2020
            Jun 1, 2024
            This thread was updated on Jun 1, 2024
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            Website: flipkart.com

            Account got blocked on : 07/08/2020

            Upon contacting flipkart, they told me,
            1. Because i've returned too many products (This reason is baseless since i've returned only 3-4 products over a long period of time, out of 60 successful orders.)
            2. I've given different names.

            - okay i may have given different names since i wanted to deliver it to different addresses.

            You can keep my account blocked but the money in it (In form of gift cards) i want that money since it's not yours and you've no right to keep it blocked. I request you to transfer the money to my bank account.

            I've mailed them, called them, tried on twitter but they're giving me numerous invalid reasons for the money which i've on my account.
            They're telling me to contact wohoo, qwikcilver who in short makes these gift cards, i tried contacting woohoo and qwikcilver they're claiming that they're not responsible for blocked gift cards. (They want me to contact flipkart for the same.)

            Thanks & regards
            Kamal
            Flipkart customer support has been notified about the posted complaint.
            Oct 03, 2020
            Updated by KamalSamant366
            NO UPDATE YET?????
            did they resolve the issue? did u get ur money back or not?
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              J
              Jk Mahakal
              Sep 27, 2020
              Resolved
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              Resolved

              Address: Bargarh
              Website: Flipkart

              I ordered my realme 7 on 17th september and it reached my district by 22nd september however the # courier service didn't call me and now it's 27 september approximately 10 days and my order hasn't reached me yet. I literally pissed of any try communicating with the nearest hub and they said my product been reboused and i have to wait for another 3 days / this was the same comment by flipkart services and now the keep on increasing the date.

              What can i do help me out plzz.
              Aug 17, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 28, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                B
                Bal krishan pandey
                from Gurgaon, Haryana
                Sep 27, 2020
                Resolved
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                Resolved

                Address: Kaushambi Ghaziabad

                My order no - od[protected] redmi note 8 pro.
                I have purchased with exchange of mobile that's amount rs.4750.
                I have returned the product on 15/09/2020 and there refund of exchange amount not initiate in my gift card. I have complaint many times but customer care say different information.
                Please immediately initiate the my amount.
                +2 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 28, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  K
                  KSSumanth
                  Sep 27, 2020
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                  Sir I made an internet banking transaction with flipkart play later, but unfortunately my network server goes down or some problem has been held. The amount has been debited from my account and does not goes to Flipkart seller also. I make many messages or calls or mails with flipkart and my concerned bank but my money has been returned to my account or seller account. Please find a solution. Request a refund and they used my time and
                  my patience I need that charge also. Thank you.
                  +4 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 27, 2020
                  Updated by KSSumanth
                  My concern bank statement as valid proof for my amount loss.

                  Verified Support
                  Sep 28, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Sep 29, 2020
                  Updated by KSSumanth
                  To the Flipkart, I need my money back and also I need extra compensation, you have wasted my time a lot and you are not at all having a reliable customer care service. I am not at all satisfied with your services.
                  Oct 14, 2020
                  Updated by KSSumanth
                  I want any update from Flipkart Customer Care
                  Nov 23, 2020
                  Updated by KSSumanth
                  Is there any update
                  Dec 16, 2020
                  Updated by KSSumanth
                  Is there any other info about my complaint.
                  Jan 12, 2021
                  Updated by KSSumanth
                  My issue has not solved at!
                  Feb 22, 2021
                  Updated by KSSumanth
                  Is there any info about my concern
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                    K
                    Kunu Kale
                    Sep 27, 2020
                    Resolved
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                    Resolved

                    Got this msg
                    Today morning delivery agent call me n refuse to give home delivery after that i got this msg ur order get cancelled on25 sep 2020 then i call customer care he say ki flipkart attempt 2 more delivery attempt on monday as saturday n sunday we are not delivered. I also lodge complain against wishmaster how can he refused to home delivery. I also escalated issue they say they ur issue get resolved by monday. Still my issue is pending n today morning on sunday 27 i got msg that order cancelled. Flipkart harrasing me for forced cancellation of my order it was cancelled from wishmaster side with out attempting further delivery attempt its violation of flipkart policy.
                    How can flipkart cancelled my order without informing me n still my issue is pending and flipkart cancelled order. I called flipkart customer care they said it was their fault n u have to place new order. That was ridiculous reply got me from flipkart. I wanted to continue this order as it was not my fault. Flipkart unnecessary harrasing me to cancel order their issue get resolved but i have to continue this order.
                    Attaching screenshot of details complain
                    +1 photos
                    Oct 1, 2020
                    Complaint marked as Resolved 
                    Not Getting any reply from Flipkart.still how can they said complain resolved??? Consumer complain.in must cross check this before declaring issue is resolved
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 02, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
                    Till Date i m not getting any call or reply from Flipkart.very bad experience.Think before u purchase from Flipkart.
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                      G
                      gaurabh mishra
                      from Gorakhpur, Uttar Pradesh
                      Sep 27, 2020
                      Resolved
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                      Resolved

                      Website: Flipkart.com

                      OD[protected] this is my order id. मैंने ऑर्डर किया हुआ था और फ्लिपकार्ट ने मुझे pirated copy भेज दिया । कस्टमर केयर पर शिकायत करने पर मुझे ब्लॉक कर दिया । अब फ्लिपकार्ट वाले मुझे यह बताएं कि फ्राड खुद करते हो और ब्लॉक मुझे कर रहे । एक बात और कि जब मैंने पे लेटर के द्वारा पेमेंट किया है तो मई बिल कैसे पे करूंगा जब मेरा अकाउंट ब्लॉक कर दिए हो ।। मै आपके खिलाफ मानसिक उत्पीड़न एवं फ्राड प्रोडक्ट देने के लिए कोर्ट जरूर जाऊंगा । और एक लम्बी लड़ाई के लिए तैयार रहिए फ्लिपकार्ट ।। now i will not return the product keeping this as proof in court . This was your responsibility to take this seriously but u don't have value for customer.. very very bad experience
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 28, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        T
                        Tevin
                        Sep 27, 2020
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                        I have returned a product that i have purchased from flipkart. But the refund amount is credited to some other account. I have not received the refund amount. Kindly request you to refund my money asap.
                        Flipkart customer support has been notified about the posted complaint.
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                          T
                          tnmy
                          Sep 26, 2020
                          Resolved
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                          Resolved

                          Address: Khassmallick(jogibattala), P.o-dakshin gobindopur,, Ps-baruipur , opposite modern club
                          Website: Flipkart

                          Dear sir, I purchase a phone from flipkart on 15 sept it got delivered in 17
                          sept from that day the phone sounds & system not working properly, I placed
                          a return request but every time they are cancelling my request my giving
                          the reason issue solved after technician visit, as I am facing the same
                          problem again and again .Kindly plzz help me out i haves placed 7 times the
                          request i am really fed up please help me.

                          my order id -od[protected]
                          Name - Benojir Khanom
                          Email - [protected]@gmail.com
                          Oct 2, 2020
                          Complaint marked as Resolved 
                          Please help me issue is not solved.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 28, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Sep 29, 2020
                          Updated by tnmy
                          Still no response for yours resolution team.
                          Verified Support
                          Oct 02, 2020
                          Flipkart Customer Care's response
                          Hi, We're sorry to hear that you're facing issues with your POCO M2 Pro (Green and Greener, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
                          Oct 02, 2020
                          Updated by tnmy
                          why I am go to service center I have return policy but you didn't get the return and refunds you cheat with customers I can't be harrass any more with this phone please help me out to get refund.
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                            E
                            endee.emess
                            Sep 26, 2020
                            Resolved
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                            Resolved

                            Replaced product again damaged on delivery

                            Address: Bangalore

                            This issue has been going on since 07.08.2020 (Initial order date) but still it didn't get resolved & so, i am once again here to take the help of this forum for it's quick disposal. The facts are hereby provided chronologically for better understanding:
                            Initial order date: 07.08.2020 (Pic 1)
                            Order no: od[protected]Pic 1)
                            Delivered on: 15.08.2020 (Pic 1)
                            * no packaging & the product was damaged (Wet with...
                            +13 photos
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                            Akdude
                            Sep 26, 2020
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                            I ordered a pair of shoes of rs 394 using flipkart pay later. On ncxt day i paid my bill of rs 394. Due to poor quality of shoes i returned the product and after that flipkart has blocked my account. I registered a complaint that i want my money back but they said that it ll credited into your pay later account. As my account is blocked i am not able to get my money back.in this way flipkart cheated me for rs 394.
                            Flipkart customer support has been notified about the posted complaint.
                            Please instruct your delivery agents to keep open the wraped and roped packets at the time of pay on delivery at the door step of the customer observing social distance rule This will let the customer know what about with in the packets.If required have a photo of the product.Thanks
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                              B
                              Bijan Sankar Ghosh
                              Sep 26, 2020
                              Resolved
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                              Resolved

                              I was ordering a mobile back cover for samsung j7 max on flipkart. I filled out everything. Then i chose to pay using debit card and the bank was central bank of india. The amount has been deducted from my account but the order was not placed. Then i contacted with them via need help option and they informed me that it will take 24 hours to resolve. 24 hours have passed but no solution has been found. What should i do?
                              +2 photos
                              Oct 31, 2020
                              Complaint marked as Resolved 
                              It's not resolved till now
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 31, 2020
                              Updated by Bijan Sankar Ghosh
                              Matter is not solved till now. There is no response from flipkart.
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                                N
                                Nanda prabhu
                                Sep 26, 2020
                                Resolved
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                                Resolved

                                I ordered a panasonic p101 black mobile handset from flipkart vide order no
                                Od[protected] dt 15/09/2020.
                                I received a panasonic gold handset on 21/09/2020. Also, the charger has a square pin adapter which is not as per indian standards.
                                Subsequently i requested a return/replacement on 21/09/2020 vide replacement id[protected].
                                Till date flipkart has not arranged for any replacement/refund.
                                Kindly look into the issue.

                                Regards
                                Shubhanand
                                +2 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  La61nn0vate
                                  Sep 26, 2020
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                                  1. On[protected] i selected and purchased a product (Asics shoes) order id: od[protected], from my registered flipkart id and paid the total amount of rupees 13, 999 for the product while purchasing itself. 2. Flipkart is asking and forcing me to give consent and my personal confidential documents (Aadhar card, pan card) scanned copies to get my return request accepted. 3. As a normal common man, i was also worried about my confidential documents. I don't want to misuse my personal information by giving to flipkart or other third parties. Because of this issue till now they are harassing me by rejecting my return requests and not giving refund or replacement also. 4. One thing i want to know is why are these people asking customers confidential documents for returning a simple item and making it mandatory? 5. Why should a customer need to give his aadhar card or pan card for returning the products? I was really fed up with this issue and wasting time and painful moments losing patience because of neglecting behaviour of flipkart. Thank you.
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 28, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Sep 29, 2020
                                  Updated by La61nn0vate
                                  Flipkart is asking me Aadhaar n PAN details again n again. No resolution is being provided since 2 weeks. Mylast day to return item is 1st week of cotober. How long shoud a customer wait for a simple return. Flipkart is turning into a hell of a platform for customer harrassment. I will like to convey to all consumers to stay away from this website and use Amazon instead.
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                                    C
                                    CHANDRA SEKHAR MURA
                                    Sep 26, 2020
                                    Resolved
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                                    Resolved

                                    Address: Flipkart

                                    I bought a bpl tv from flipkart. Tv have many problems from installation date, this tv use chinise parts, when i know this, i am tried to return, but flipkart canceled my return, i am trying to get some help from bpl and flipkart. No body help for solve the problem, though ithave one year warenty. Bpl not dispatch parts for tv. Order id od[protected]
                                    +1 photos
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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