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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025

Complaints 47102

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Flipkart reviews & complaints page 872

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Flipkart blocked my account.
I am a regular customer of flipkart. Also i have plus membership. I can't open my account now. The email from flipkart showing i can't login because i placed an order for another person. Only last order was placed for my friend. Please check another orders. All are for my personal use.
The actual problems are, one prepaid order is pending. Also flipkart pay later bill payment is pending in my account.
I didn't know that can't order for others in flipkart.
Please unblock my account. I want to pay flipkart pay later bill before due date.

Please solve the issue.

My email id is, [protected]@gmail.com

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Sep 18, 2020

Updated by Mobin M S Then what about the pending order. Flipkart refund the amount or deliver the product.

Also please suggest a solution for pay flipkart pay later bill.

Sep 19, 2020

Updated by Mobin M S Only last order was placed for my friend. Please check another orders. All are for my personal use.

Oct 21, 2020

Updated by Mobin M S Please solve the issue

Nov 12, 2021

Updated by Mobin M S Please unblock my account sir.

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17 sep 2020 [protected]flipkart payments [protected] 17 sep 2020 1, 853.00

Dear sir/madam,

The above is the transaction detail for the purchase i made through net banking for kids tent. The amount has been debited from my account but the website shows as transaction still pending. Kindly look into this matter and do the needful. Thank you.

Flipkart customer support has been notified about the posted complaint.

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

Website: flipkart.com

I bought a mixer grinder from flipkart company but got a plastic bucked and a stone inside the bucket. The parcel was sealed pack but inner packaging was tampered. Delivry boy said that he would not let u open the box without payment. I gave him payment but when i opened the box got a plastick bucked and stone. Flipkartand flipkart seller is cheating me. I filed a complaint in flipkart and also shared my aadhar document with the flipkart though flipkart paid no heed to my complaint and ate my money rs 3999. My complaint is trueand i am furnishing my aadharcard photo to verify that my complaint is true.

Flipkart customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by anil4719 pleaseimmediately resolve my problem and provide me refund

Verified Support

Sep 18, 2020

Flipkart Customer Care's response We will revert on it.

Sep 25, 2020

Updated by anil4719 I have not got any resolution till now. Flipkart is cheating me.

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Flipkart cheats: od[protected] got a defective phone. I have raised the request for replacement, thrice cancelled by seller indiflashmart claiming issue resolved without getting any call from seller nor they visited for device checkup. I have called 10-12 times and asked for resolution with customer care, they dont have any option to resolve my issue.

First technician visit was scheduled on 9th sept postponed on 12th sept - status cancelled claiming issue resolved without contacting me.
Second visit 15th sept: status cancelled issue resolved without contacting me. Again the same issue repeated.

Either i need the new working phone or refund to my account. Both of the options were rejected by flipkart

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2020

Flipkart Customer Care's response We will revert on it.

Sep 19, 2020

Updated by SantoshSSBLH Flipkart customer care... When will you revert? Provide a deadline.

Sep 27, 2020

Updated by SantoshSSBLH FLIPKART SOCIAL MEDIA TEAM,

You have wasted my time again giving me false assurance like every other Flipkart customer care executive.

Refund cancelled again without any notice.

I need my money back by today EOD!!!

I will fight this out!

Oct 03, 2020

Updated by SantoshSSBLH Hi Debasish Ray/Tousif Ahmed,

Refund Cancelled for 5th time. What reason will you come up with this time?

I need my Rs 9, 999 + interest + Rs 9, 999 as compensation for this mental harrasment.

Atleast stop misusing your customer's patience and tolerance.

Oct 03, 2020

Updated by SantoshSSBLH Nobody contacted me regarding pickup. Refund cancelled without any reason.

I hope you guys are not celebrating big billon days with my money!!!

Oct 03, 2020

Updated by SantoshSSBLH @ConsumerComplaints, Please help me with the information on how to escalate this issue further.

Oct 03, 2020

Updated by SantoshSSBLH Debasish Ray & Tousif Ahmed,

Call Back Immediately!

Oct 03, 2020

Updated by SantoshSSBLH There is no reply from FLIPKART SOCIAL MEDIA TEAM. No one is bothered about the customer and his issue.

Oct 11, 2020

Updated by SantoshSSBLH 6th deadline for pick is scheduled tomorrow and still no update/sms about pickup. Make sure you don't cancel this 6th request.

Oct 12, 2020

Updated by SantoshSSBLH Debasish Ray,

6th Pickup attempt didn't happen today as per your promise.

Now it's time for you to initiate refund process.

Don't forget to add interest for 9999 for 45 days and compensation.

Call me immediately.

Oct 13, 2020

Updated by SantoshSSBLH Debasish Ray,

Call me now

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V

Vj Viz

Sep 27, 2020

+2

Flipkart is a fraud.

SantoshSSBLH's [Complaint's author] reply, Oct 3, 2020

I will make sure I will not use Flipkart service from now on. I will make my friends and family aware about this fraudulent activities done by flipkart so that nobody else suffer like I did.

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Order id: od[protected]
Item: webster v3.0 car bluetooth device with audio receiver, transmitter (White)
Price: rs. 429

The above item was ordered along with some other items. As per item advertised, the main item is while color and should have usb charging cable and two sided audio male adapter.

Item received on 10th sep 2020, black color, without usb cable. The bluetooth received was defective.

We asked for return and refund the amount, which was accepted.
Subsequently, the pick up boy came but said color is different he did not take it and cancelled return request.

Like this two time they cancelled on pretext or other.
Subsequently no one turned up, and they keep cancelling return requests next day and flipkart customer care (Which is very difficult reach) keeps on saying you again place return request. Now it has happened seven times, without actually taking the item back.

Kindly do the needful to resolve the issue.

Manasiwini
[protected]
Mumbai

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipcart

Hello sir.. I have purchased a realme 6 (Comet blue, 128 gb) with order id od[protected] on 10th sept 2020. But the camera quality is very poor and not performing as expected.. So i want refund back my money but customer care is not responding my complaint.. I have already called 65 times to customer care but they are ignoring and denied for refund.. From 6 days m in shock i wanted to return but after technician visit he also feels camera is poor.. But he doesn't complain to seller.. After so many problems like hitting and touch problem he ignored to check all the issues and wrongly behave by saying that he can't do anything because seller doesn't want to refund money. Among corona contentment zone we are unable to afford visiting technician so pls considering our problems please pick up the worst product and refund my money. Seller is a third class organization that denied to refund my money after knowing so many defect in its phone.. Flipcart also not responding our complain and not refunding me.. So pls do me a favour and refund my money

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 17, 2020

Updated by Sonali Madeli I got a realme 6 bad product as camera not performing as expected .. But after visiting technician they falsely said camera is good..and left.. Customer care is not solving our problems and doesn't give us refund.. Pls refund my money and pick up ur phone

Verified Support

Sep 18, 2020

Flipkart Customer Care's response We will revert on it.

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Dear team,

I request you to please look into this issue again, as i dint received amount till now, it's been 3 months the problem not solved till now, it's been a pathetic service by flipkart.
On 28 june 2020 i made a transaction from my indusind credit card amount of 20216/-. Tried to purchase vivo s1 pro (Jazzy blue 128gb).
But dint got the product and amount debited from my account and you even converted it into emi, i even went to bank for issue but they clearly said, they dint converted the amount into emi, they said this amount converted by merchant only, they given authorization code -269918.

+5 photos

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Hi,

I have ordered a furniture id - od[protected] from the flipkart, which was delivered to me yesterday. I have paid rs 14498 for the product which is not worth that much.

The site has allowed a seller without any validation of product, the product is over priced and after contacting flipkart customer care i have not received a positive response that how can i replace and get refund.

The question here is i have spent a huge amount but the flipkart team says the policy is that we can only give replacement, the real question here is how can a seller sell a product which is so over priced and not worthy as it shows on the picture. There is high percentage chance that you may not like the product but flipkart team has no response how can a seller sale a product with such huge price.

I need to get the refund for the amount as i have paid quite high amount.

Thanks & regards,
Satya

+1 photos

Sep 25, 2020

Complaint marked as Resolved

I have received a call from customer care and they have initiated the return of the product initiated the refund.

Flipkart customer support has been notified about the posted complaint.

Sep 18, 2020

Updated by lucky.satya Adding Pictures, which exactly shows the size and we can compare the prize it was put for.

Verified Support

Sep 18, 2020

Flipkart Customer Care's response We will revert on it.

Sep 25, 2020

Updated by lucky.satya Thank you Flipkart for understanding the issue and bring it to closure.

Verified Support

Sep 26, 2020

Flipkart Customer Care's response We will revert on it.

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My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account [protected] mail id [protected]@gmail.com connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Aug 11, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

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Website: www.flipkart.com

I ordered a jacket (Amount paid-rs 1049/-) from flipkart (Date of order-6.09.2020) with order id-od[protected] and as my product got delivered (Date of delivery-12.09.2020) i raised a return request within an hour because it was not fit and wrong size. I contacted with them placed return request and 2 times my return request was rejected and 3rd time when i placed return request my flipkart account was blocked. Now i am unable to place any request due to account block. Out of 10 last orders only this one needs to get return or exchanged and that too because of valid size issues.

Being a plus member it is nearly horrible experience. I want to return that product as its return date is 22.09.20 after which i cant return or exchange. I cant see any updates as my account is block.

+3 photos

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Flipkart Customer Care's response We will revert on it.

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I have ordered a product on 11 Sep 2020 from Flipkart, but on date 17 Sep 2020, I have received a duplicate product from the seller. Please do the needful.

OrderId-OD[protected]

Sep 21, 2020

Complaint marked as Resolved

They resolved my issue. And also refund my order amount. Thanks :)

Flipkart customer support has been notified about the posted complaint.

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Sold by: tech-connect retail private limited
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Invoice number # fac9ta[protected]
Puma puma flex essential
Running shoes for men
Bill to
- swapnananda jena

Issue - i have ordered the puma puma flex essential
Running shoes for men size 11. But instead of that i have received size 9 with a different colour of the shoe.

Their product page showing 30 days of easy return so i want to return the item but flipkart rejected my return for the 3rd time yesterday.

+2 photos

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Flipkart Customer Care's response We will revert on it.

Sep 18, 2020

Updated by Swapnananda On[protected] I selected and purchased a product (Puma Flex Essential Running Shoes Size 11) Order ID: OD[protected], from my registered flipkart ID and paid the total amount of rupees 962 for the product while purchasing itself.
2. On[protected] I received the item parcel wrong from flipkart other than which i was selected, Received a Wrong Puma Alacrity Shoes Size 9 with a different colour also. I don't like it because it's the wrong size and I will not be able to wear it, and i'm not interested in using the product.
3.From the day I received the product I am raising the return and refund request through Email, Flipkart APP, and by Phone also. But all my requests are being rejected by the seller and flipkart team.
4.Flipkart is asking and forcing me to give consent and my personal confidential documents (AADHAR CARD, PAN CARD ) scanned copies to get my return request accepted.
5. As a normal common man, I was also worried about my confidential documents. I don't want to misuse my personal information by giving to flipkart or other third parties. Because of this issue till now they are harassing me by rejecting my return requests and not giving refund or replacement also. 6. One thing I want to know is, If the sellers and flipkart have delivered wrong products to me (customer), why are these people asking customers confidential documents for their own mistakes and faults?
7. Why should a customer need to give his aadhar card or pan card for returning the wrong products? I was really fed up with this issue and wasting time and painful moments losing patience because of neglecting behaviour of flipkart. Thank you.

Note - Flipkart can't ask for your personal information if you're not lending any money from them according to the UIDAI.
(The Unique Identification Authority of India (UIDAI) on Monday cautioned e-commerce companies such e-bay, Flipkart, Amazon etc not to allow their merchants to collect Aadhaar information from general public for printing Aadhaar card. “Collecting such information or unauthorized printing of Aadhaar card or aiding such persons in any manner may amount to a criminal offence punishable with imprisonment under Indian Penal Code, ” says a Ministry of Communication and Information Technology release.) it reads.

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Yesterday on 16/09 at 4:03 pm, we placed an order for himalaya combo pack and the order is in pending state till now. My amount of rs.429/- is deducted but the order is still in pending state there is no response from your team.

The customer service team cannot see the order details. While the amount is debited from the account, on asking the team to check with the backend team they refrained it.

Order # od[protected]
Reach out to me on my email id:- prashant. [protected]@gmail.com

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Flipkart Customer Care's response We will revert on it.

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I had purchased a nova chopper from flipkart on which there is a warranty of 12 months after 15 days the product stopped working. I compliances with customer care for the same on which they provided me with several contact numbers of service center, non if which is in service. And still the matter is pending to be resolved.

+1 photos

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I have created flipkart account few years back with a mobile number 741538xxxx. Sometime ago i lost my sim and henceforth number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

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Sir my products poonia cpu is return cancelled but not approved why??

+1 photos

Sep 16, 2020

Complaint marked as Resolved

[email protected] Mobile 9462601485

Flipkart customer support has been notified about the posted complaint.

Sep 16, 2020

Updated by Er Bhajan Lal Sihag Sir मेने return cancelled के लिए किया था 12 september को परन्तु अभी तक in progress ही दिख रहा है अभी तक aproved नही हुआ है प्लीज हेल्प में

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This is against my return request for tommy hilfiger t-shirt on 13th sep, 20 complaint no[protected]; for which till date i havent got the pick up done & no communication of return. I received a mail mentioning to share my aadhaar card/pan.

Are you guys phishing out my private data. Is there anywhere in your return policy that personal data is to be shared for bloody return of a t-shirt.

This is totally disgusting and unprofessional. I have been a regular customer but this is complete harrasment and breach of trust. I never faced any such petty issue with 'myntra' or 'amazon'.

I wont share any data and want this return query to be resolved asap!!!

Dont want to go legal route for it and bring all of it on social media regarding the absurd way of procuring customer data and sharing it further to third parties.

Girjesh chohan
[protected]

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 16, 2020

Updated by Girjezh This is pure cheating. They havent event picked my product to check and asking for my personal data beforehand whem there is no such thing mentioned in Flipkart Return Policy. Stop the fraud

Verified Support

Sep 17, 2020

Flipkart Customer Care's response We will revert on it.

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I ordered the san disk cruzer force16 gb pen drive in 1+1 offer in flipkart. But, out of two i only got one on 18 august, 2020. Then i complained the company about the same and they said some mistake is there. I told them if they will provide two i will purchase the product otherwise i will return the product. Then, they file return request for my item and also my item was eligible for return. I have sent my identity documents for return but they neither took the item nor delivered which was missing. Every time i made request and they showed that issue is solved without my consent.in this way return date got over on august 28, 2020. Again i contacted consumer support and they said we will reach you and took item from you. I waited from 5 september to said date of 15 september. Then in help centre option i found that issue was resolved. Now, these people are neither responding through customer help when i write them to call me.

Aug 10, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Flipkart Customer Care's response We will revert on it.

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Sir
My product zoonis cpu return options does not show from 12 september, please solve this problems

+1 photos

Sep 17, 2020

Complaint marked as Resolved

Sir zoonis cpu is delivered on 8 September but damaged received so I want to return but returned option does not show in your site pending show in system and in progress, please help me [email protected] Contact no 09462601485

Flipkart customer support has been notified about the posted complaint.

Sep 16, 2020

Updated by Aishwarya Godara समस्या दूर करो जी

Sep 16, 2020

Updated by Aishwarya Godara This order name Bhajan lal sihag
Bikaner
Mob [protected]
[protected]@gmail.com

Sep 16, 2020

Updated by Aishwarya Godara आपने समाधान किया नहीं हा फिर resolved केसे बता रहा है ये साइट

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I ordered Redmi Note 5 Pro on 15th August 2020 from Flipkart, it was delivered on 24th August 2020, but i got used product. The package of Redmi is tempered/broken. There are some scratches and dents on mobile. And also it is out of warranty. I did four times request for return from return request option first was on 25th August 2020, i recieved a return request accepted mail. But after some days i saw that return request was cancelled, I did another request, and it was accepted but after some days it was cancelled, I did it for four times but it was still cancelled after acceptance. After that the return policy ended and now i am unable to make any return request. So, Kindly fix it and refund my money. And take an action on seller because he/she is making us fool and cheating us by sending used and out of warranty product. It is the biggest scam by flipkart.

Sep 17, 2020

Complaint marked as Resolved

Kindly return my order and refund my amount as soon as possible.

Flipkart customer support has been notified about the posted complaint.

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S

Speedking

Sep 22, 2020

Issue resolved.

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