Flipkart Complaints & Reviews

Delivery agent from Ekart Logistics ...
I returned shoes and he accepted and went.My refund accepted and he went
Afterwards He send message and Talk with me Rashly. He arguing with me and talked very indecently . This product was not eligible ...I am only asking that How he can take the product from me without Knowledge and Sending messages ur refund cancelled and pickup is not done yet... please take action on it.Thanking you...

I order garnier cream SPF 19 but flipkart diliverd diffrent garnier cream.

The product was ordered on the 1st of June, 2020, with order id OD[protected]. It has not been delivered till date. It has been more than 3 months now. Flipkart has given us nothing but false assurances. We want full refund of the payment we made.

From the date of delivery (I. E. 02/09/2020) the product is not working. It is totally dead in condition. I raise my issue on 03/09/2020. But still the problem is not resolved. I want my money refund and return this product. But there is no response from flipkart. It takes 15 days but problem is not solved. I want my money.

So problem is flipkart block my flipkart plus account and i am trying to open my account they did not open i called him more then 5 time from date September 02.2020.
I HAVE DUE RS. 1820 TO PAY FLIPKART PAY LETER ACCOUNT I WANT TO PAY IT. I SAY TO HIM PLEASE TELL ME ANY ALTERNATE TO PAY THIS AND YOU WILL OPEN MY ACCOUNT WHEN I COMPLETE ALL T&C.
THIS DUE IS INCREASING DUE TO PENDING PAYMENT.
PLEASE HELP ME
MY FLIPKART ACCOUNT "[protected]@gmail.com"
my all complaint no.
1) IN[protected]DATE SEPTEMBER 02.2020)
2) IN[protected]DATE SEPTEMBER 08.2020)
3) IN[protected]DATE SEPTEMBER 12.2020)
4) IN[protected]DATE SEPTEMBER16.2020)

I placed two mobile orders which were coming in the same package with the same tracking id. But i got a mobile from the package and a bill. The second mobile was not in the package, please check it and i should be returned my money. I opened the package in front of the courier boy, in which there was only one mobile, he also spoke to testify about it. Please return my money to me.

Order id - od[protected]

I am ordered two mobile phone but receive only one mobile in this box.

Please replacement or refund this product.
Order id - od[protected] this order id mobile is not available in this package.

I purchase 5 items in my booking details but, one of them is wrong product. As i returned as per flipkart policy and submit all documents but still its going to 15 days but refund cancelled and no refund reflected. While i did not received my products and money deducted for the same. Cc respond is illogical. Please help me to get my refund.

Dear sir, i ordered Sansui 6.5kg washing machine on 13th August, and the expected delivery date was 3sep, but we didn't get the order on that day, and i raised the complaint also and i called ur costumer service support persons, they extend the date to resolve the issue by 11 sep, but they didn't solve the issue, and again they extend the date to 17th September, but now without any notice, they cancelled the order.. so now i planned to raise the complaint in consumer court to take action regarding the issue...

I ordered iphone xr and got it on time i. E. 13-sep-2020. After getting the product i tried checking the imei number of the product but the number did not match the brand and the model. I raised a complaint on 14-sep-2020 and spoke to a customer care executive and he was giving me wrong information. Since then i am daily following up on this but flipkart is not helping me. All they can say is you have to wait till 24hrs, 42 hrs or 72hrs. I have wasted my 47, 500 and they are not giving any satisfactory solution to this. This is going to be the last purchase of mine n flipkart and i will not stop here i am going to post this story on every social media platform if i did not get my money.

Flipkart block my account from getting rewards which i have earn by playing flipkart games and video like
1. Fake or not fake
2. Kya bolte public
3. The great dance off and etc.
In this games i have won gift voucher and coins. After winning the block my account saying suspicious activity detected. Please solve my problem.

I have placed 4 orders on 06 aug worth inr 877/-, with delivery dates on 14th-17 aug. But flipkart has failed to deliver even a single order, and then cancelled without any confirmation from my end!! This was pre-paid order and it contained birthday gift!! Worst part there was not even single attempt to deliver the product and flipkart claiming that they were unable to deliver due to logistics!! Flipkart customer support is not available on call, flipkart is refusing to deliver the product why did they accept in the first place?? Now they have increased the price to twice the amount!! Why should i pay extra when i had brought same product for lower price?? I was made to wait for more than 26 days and then order was cancelled. Flipkart is doing such cheat on purpose so that customers are forced to place new orders at higher cost!! This is not the first time not delivering product by flipkart. Flipkart support team refuse to respond to my simple query if any attempt to delivery was made, why should flipkart be allowed to continue such malpractice and illegal means to make money?
Also, i am seeing only chinese brand phones on flipkart home page when i login to my account, i don't wish to purchase nor want to know about any chinese brands not only mobile phones! I have objection to such ads!! There is no place of origin or manufacture stated on product description and flipkart is misleading customers by saying its manufactured in india. I request to stop any further sales from flipkart as they are cheating customers big time, not delivering products on time, but cancel n force customers to place new order!!

Hi i ordered few bedsheets from flipkart and raised a return because number of bedsheets delivered were less than as shon in product description. Product description said number of bedsheets: 3. I received single bedsheet.

Flipkart agreed and promised to resolve the issue. Then i ordered different bedsheets having product description, number of bedsheets: 3. Again i received single. Ordered 5 different bedsheets. When i tried to return those, flipkart blocked my account account with number [protected].

I called them, they again agreed to that product description has issues and promised me to resolve my account blocking issue by 11 sep, 2020 by 1 pm. But again they failed to resolve the issue in timeline.

I contected then through email, phone and social media but they only reply with copied message.

On 16th sep i got a call from flipkar escalation team mentioning my account has been unblocked. When i checked i was unable to login as my account was still blocked.

Flipkart is fooling the customers by listing incorrect products and then blocking customer's account for raising the returns of incorrect products.

Thanks
Jatin
[protected]

I ordered a product on flipkart i got that product on time but when i got the product i found that is not suitable for me so i put a request to return that. When the agent of flipkart came to take the product back he said give the product in the same packing in which it was delivered. Now he said he will not take back the product. In short refused to take back the product due to the packing only. Now in this way they are commiting fraud. I have all the particulars of the product still he refused.

Order failed, but payment not reversed.

I have been following up with flipkart and icici bank from last 6 month, no resolution.

I have ordered a poco x2 phone of 14999, but order got failed, they are not returning my money. I have raised a complaint over national consumer helpline app against flipkart and icici bank.
Flipkart responded saying they have returned the money, provided me a reference id as well. But bank is telling they have not given correct reference id.

Please help me. The issue is going on from 6+ month.

Flipkart cancelled my order after shipping it by giving a stupid reason of limited stock.It is obvious that you had the stock as you have shipped it.
This time I want my order back.I cant place a new order after 7 days as its urgent for me to get the phone.
Order Id-OD[protected]
Just give me my order back.

I received a defective mi TV for which I asked for a replacement they postponed it saying it will be delivered soon but after 10 days they call me saying my replacement request is cancelled and refund will be provided but even after 6 days refund is not provided

So, since 05 August 2020, I've been chasing your customer service team to resolve this query and to my surprice, this is still pending.

I'm horrified by the lack of customer service that I have been offered from your end as since day 1, I have been given the same story of 24 to 48 hours and after 2-3 days, I'm refreshed with the same story of 24-48 hours.

This is now over 40 days and yet I'm still waiting for a resolution and I'm still getting this 24-48 hours story.

Guys, I may not be important to you and I understand this, but I'm facing this issue and you have been un-willing to assist me with my query.

The product is not a small amount which can be swift under the rug.

Please I beg you, please resolve this issue and atleast response as I'm not getting any response from your end for the emails I've been sending (reminder emails) from past 10 days.

Appreciate if you could find some time out of your busy schedule and help me out.

Thank you

With regards to the order of sun crown furniture. Ordered on aug 6th 2020 which promised to deliver by 15th august 2020. All of a sudden before delivery flipkart changed the delivery date to sep 15th 2020.
Immediately called service and complained and they said it's a system generated date and they can not do anything. I was very disappointed and was thinking of canceling the order. Suddenly from nowhere furniture delivered on 16th august. But they have delivered a damaged furniture. We infect asked the logistic guy to take it immediately as we opened it in front of them. But they denied saying we need to raise return request.
I raised a return request on the same day and till today 15th sep 2020 flipkart is giving all reasons to avoid my refund.
Thrice refund request was canceled by flipkart and when i ask their escalation people they say it's a process and they need to follow.
When it comes to returning my money they are dictating all the terms. But according to their wish they will change the date and also cancel my refund request.
I have also copied their ceo and grievance officer in my email but they are only replying saying we understand and trying to resolve.

Flipkart doesn't have any control on their sellers. They are playing with them and flipkart is playing with me.. As a consumer i do not have any value and harden money which is stuck with them.. Can flipkart give me 1 month interest for the money what they are holding and giving me all kind of mental torcher, will they compensate for the same?? If this was a case in usa, will flipkart/walmart behave same with consumers?? Never because these kind of pathetic customer service is delt with serious action.
I hope and expect i am complaining to the right forum now. I am also attaching some communication details and product details for understanding my case.

My order was supposed to be received on 12th sept is still in transit.
The item has reached gurgaon but haven’t shipped from there to delhi yet.
Tracking id: fmpp[protected]

Please look into the issue as it already passed the promised delivery date
Thursday 10th september 05:48 am gurgaon received at motherhub_jks
Thursday 10th september 12:55 am gurgaon received at motherhub_jks
Monday 7th september 04:56 pm gurgaon dispatched to motherhub_jks
Monday 7th september 02:14 am bhiwandi received at motherhub_vpx
Monday 7th september 01:36 am bhiwandi received at motherhub_vpx
Sunday 6th september 10:44 pm bhiwandi dispatched to motherhub_vpx
Sunday 6th september 09:39 pm mumbai received at motherhub_bfx
Sunday 6th september 09:38 pm mumbai received at motherhub_bfx
Sunday 6th september 09:12 pm mumbai dispatched to motherhub_bfx
Sunday 6th september 09:11 pm bhiwandi, shipment created

I placed an order of wooden plant table which I recieved on 9th Sept 2021. The product recieved is damaged and completely rotten (fungus is present ) and there is no label on the product to confirm the brand. I have raised multiple return requests which are approved by the company but then my pickup is getting rejected as they are mentioning that they cannot confirm the brand of the product. I have informed everything to the customer executives multiple times and today, 15 Sept the have confirmed that my pickup would be successful but again it is rejected and there is no pickup made for the day. This is highly troublesome and irritating.