Flipkart Complaints & Reviews

House number 57, opposite pulimoottil petrol pump, near st Mary's hospital, Moolamattom road, Thodupuzha 685584, Kerala
Order number: OD[protected]

The order was placed on 28.08.2020 and delivered on 07.09.2020. The same was installed on 08.09.2020. After seeing that the product was non functioning, we tried contacting the whirlpool technician immediately, but to no avail. We initiated the replacement procedures on 09.09.2020 and the replacement fridge was due for arrival on 18.09.2020. On contacting the customer care they kept on repeatedly delaying the delivery, citing excuses.

On 28.09.2020, we tried contacting the customer service twice, and both the executives gave contradicting set of instructions each time. Based on the suggestion of an executive to freshen up the replacement option on the fridge (by cancelling the replacement option and applying again) we did as we were told, but now the very option for replacement is unavailable as it has already crossed the 14 day limit for refunds and replacements.

It is not our problem that the fridge is not functioning, we want flipkart to either pay the refund or replace the fridge with a non faulty one. We have phone calls recorded with us. If you're still unwilling to respond properly, we have no option but to move forward legally and press charges with the consumer court

On 21.9.20 Flipkart delivered 3 litre pristine ss induction pressure cooker(of price₹1088) against ordered item, 3.5 litre pristine ss induction pressure handi (of price ₹1519)
I reported the wrong item Delivery on 21.9.20.On their demand, required documents were updated thrice.But Flipkart is dillidalying to effect refund of my money, ₹1519.It is since 15 days there is no positive response from Flipkart.A no. Of phone calls had no effect

Motorola Fusion+ was delivered on 25 Sept, started having issues, didnt take seriously, then started facing it more frequent then contacted flipkart on 29, no resolutions yet!

Device Issues,
- WiFi disconnects randomly, doesn't work well. (My Wifi router is working perfectly with my all computers and other devices)
- Google map direction issues.
- Heating issues to some extent, more than average.

They are rejecting the request without solving any of the issue, i have done all the troubleshooting steps including reset the device multiple times.

Technician visit has been done 2 times. Worst customer service, told all the issues to the technician and he went to mark the issue as solved after using the phone for just 5 minutes in the first visit, 2nd time same technician came and said we cannot sit for long to see if issue occurs and checked device only for 2 min. He said, he will put the feedback that customer is having issues and not satisfied with the resolution, But then flipkart went ahead to mark the issue as solved without doing anything.

Have been calling the customer support multiple times, 15+ times in total.I want refund, i dont want to face same issue ever again. Its been a week, wasting time calling the support without any hope.

Solve the issue or lose a customer forever!!! Will cancelling all current orders and will terminate my account forever For sure. Because i have received the worst support even after being a loyal customer here.

Order ID: OD[protected]
Order Date: 21 Sept 2020
Delivery Date: 25 Sept 2020
Mobile no: [protected]

Motorola Fusion+ was delivered on 25 Sept, started having issues, thought normal, then started facing it more frequently then contacted flipkart on 29, no resoluteness yet!

Device Issues,
- WiFi disconnects randomly, doesn't work well. (My Wifi router is working perfectly with my all computers and other devices)
- Google map direction issues.
- Heating issues to some extent, more than average.

They are rejecting the request without solving any of the issue, i have done all the troubleshooting steps including reset the device multiple times.

Technician visit has been done 2 times. Worst customer service, told all the issues to the technician and he went to mark the issue as solved after using the phone for just 5 minutes in the first visit, 2nd time same technician came and said we cannot sit for long to see if issue occurs and checked device only for 2 min. He said, he will put the feedback that customer is having issues and not satisfied with the resolution, But then flipkart went ahead to mark the issue as solved without doing anything.

Have been calling the customer support multiple times, 15+ times in total.I want refund, i dont want to face same issue ever again. Its been a week, wasting time calling the support without any hope.

Solve the issue or lose a customer forever!!! Will cancelling all current orders and will terminate my account forever For sure. Because i have received the worst support even after being a loyal customer here.

Order ID: OD[protected]
Order Date: 21 Sept 2020
Delivery Date: 25 Sept 2020
Mobile no: [protected]

Order ID OD[protected]
Order Date: 02-Sep-20
Delivered on 07-Sep-20

We are really DISMAYED by Flipkart reply. Without investigation you closed the case. I did not expect from Flipkart.

WE PAID FOR TWO TABLES RS.2598 AND INVOICE RECEIVED FOR TWO TABLES BUT WE RECEIVED ONLY ONE TABLE.

Actually something went wrong and wonder why Flipkart has come to so quickly a conclusion without initiating any investigation.

What is the weight of two table package items at the time of packing?

Why the weight is not mentioned in the packet?

We trusted you in the first place by ordering. where is buyer protection in the business?
Kindly investigate and update.

Hi I bought butterfly mixer grinder.its very cheep quality with in 20days I got repair.flipkart selling very cheep quality products.

Please take action on flipkart for selling this kind of cheep quality items.

Mail I'd:-b.v.k.[protected]@gmail.com
Mobile:-[protected]

My flight (Booking ID: FF[protected] from Bengaluru to Chandigarh, which was supposed to fly on 25th July 2020, has been cancelled by Airline.

So, I have initiated the refund for cancellation on 23th July. I tried to contact with customer care, but every time, they gave some silly reasons, and haven't initiated refund yet.

Airline: Air India
Flight no.: IA523
Amount Paid: 5913
Booking Agent: Flipkart

I ordered 4 books
Instead I received one book and in place of the rest 3books I got a package with the total bill amount of the 3books combined and in that package was only one wrong product

I have booked this booking with flipkart travel in lockdown time airline is ready to provide refund...
they have cancelled by refund request and and not even giving me any reason for this spoken to them many times but they disconnect the call or give me same response that refund will be processed in 7 days its now been almost 5 months.
please can someone let me know what should I do in this case now...
i have lost my job need that money urgently they are letting their customer cry i cant believe that.

Sir,
As per order No OD[protected], I ordered for GORDEN Face mask Half Black Mask Pack of 6 Black Half Face mask for Men and Women (washable 6 layer), on 29.09.2020 received the packet . But in it only 3 (Three) numbers . And I contacted your customer care for the balance of 3 Nos. And they assured me the balance will supply on 05.10.2020.
On 02.10. 2020 I got an SMS, mentioning as"Return request accepted from your order ID OD[protected] has been accepted by the seller. A wishmaster will pickup the orginally delivered item by Saturday, October, 3, 2020 will be intiated within 1 day." This is purely cheating the customer. This will also affect the goodwill of Filpkart.
For your information, I am not requested for return, I requested for the full commodity (6Nos) as I ordred and paid for 6Nos. and received only half ie., 3Nos. And it is requested that take necessary steps for send me the balance of 3 Nos. at the earliest. And I don’t want the refund by money.Other wise I will forced to approach the legal authorities (Consumer Dispute Redressal Form ) Awaiting your early reply in this regard.
The above letter send to Flipkart customer care, now they blocked the customer care Email Address
Sreekumar. V
[protected]
[protected]@gmail.com

The delivery boy delivered my product 2-3 months ago.He is messaging me now. I told him not to do so still i am receiving his messages. The contact no.of delivery boy is [protected] from Dhuri, dist.sangrur, Punjab

I ordered Poco x3 sep 29 and now 4days gone.but my product is not still in the packing stage.i am tracking ever day but nothing is change it's only in the beginning stage.but the expected date delivery is 06oct.how it's possible ?

I purchased flipkart power 10000mAh power bank from flipkart on 3rd December 2019 and they give 1 year warranty on that on 19th September 2020 i raised for return they pick up my power bank and raised a refund on flipkart pay later account but they will not showing there or not in my bank account. When i call customer care they tell refund is already initiated.

This product I ordered on the 28th and this product is delivered to my house on the 29th. My phone doesn't support sd card when I install it on the phone, so I made an American request three times. OK, after asking what it does, it does it three or four times over and over again. I did it this way, I accepted it, but one day I read it and requested it, and I don't take that product anymore. I request you to solve this problem as soon as possible because the boy from whom I bought this product was a big aunt and the thief stole it. I checked with many people. At least this is how I request return three times four times that my memory card is not supporting my phone. I keep asking them again and again but they don't answer any question and Shila is just visiting it and not returning the product. I have been waiting for a long time. But they are not helping anything that he is abusing me and not returning this product and I request them to call customer care again and again but they are not helping me and they are not returning the product. The money is with them and this girl is mine. I can't use it in any way, so I made a request here, but no reply has come from you yet.

I ordered poco x3 smartphone on 29 september.. Its expected shipping date was 2 oct but its not even packed till now

They just put my complain in hold. Whenever i call they just say me your complain is forward to concern team wait and wait. 3times technician visit done at my house still request is in process. Need a refund for this no more replacement

Dear sir/ma'am,
I am writing to you to raise an issue about: Moto g8, powerlite
The issue that I have experienced was: I bought moto g 8 powerlite from flipkart.It came to me on
11th September 2020. From the same day, I started facing ear pain and headache while speaking on
incoming and outgoing calls and also heating sensation in ears was there. These problems continued till next 20-24 hours after each call....

I ordered poco x3 smartphone on 29 september.. Its expected shipping date was 2 oct but its not even packed till now

I am purchase mobile 26.08.2020 and i am camplion to flipkart for proformetion issue and vompay say that mobile replacement but till the mobile no replacement and not solove my problem. I am daily call to flipkart but no propur suggested me

Hi, I am thankful to you for blocking my flipkart account but why I have received a mail from flipkart for payment of pay later dues.when my account is blocked all the action is stayed .
I am not going to pay a single rupee as I have already raised a return request with refund.and that return request is done with in your due procedure and due time line as well.either replace your defective product or take it back.
I am also thinking of a legal action against flipkart for this incident.

Jitendra
[protected]