I ordered Redmi Note 5 Pro on 15/08/2020 from Flipkart. But i got a used and out of warranty Mobile. It has some dents and scratches. When i made return request then it was cancelled after 3 days. It also fulfil seller return policy but return request was cancelled. Again i made return request but it was cancelled. Kindly take an action and refund my money as soon as possible.
Sep 16, 2020
Complaint marked as Resolved I ordered Redmi Note 5 Pro on 15th August 2020 from Flipkart, it was delivered on 24th August 2020, but i got used product. The package of Redmi is tempered/broken. There are some scratches and dents on mobile. And also it is out of warranty. I did four times request for return from return request option first was on 25th August 2020, i recieved a return request accepted mail. But after some days i saw that return request was cancelled, I did another request, and it was accepted but after some days it was cancelled, I did it for four times but it was still cancelled after acceptance. After that the return policy ended and now i am unable to make any return request. So, Kindly fix it and refund my money. And take an action on seller because he/she is making us fool and cheating us by sending used and out of warranty product. It is the biggest scam by flipkart.
Flipkart customer support has been notified about the posted complaint.
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