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Flipkart Complaints & Reviews

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Vivek Singh 11
Sep 19, 2020
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Address: Ground Floor, Vaishnavi Summit, Mahatyagi Laksmidevi Road, 80 Feet Rd, 3rd Block, Koramangala, Bengaluru, Karnataka 560034
Website: www.flipkart.com

I ordered a product from Flipkart last month on the 9th of Aug 2020 by using Flipkart paylater as a payment option and it showed me the expected delivery date of 22nd Aug 2020 but it never arrived on the specified date. Then after waiting for some days, I tried connecting to their customer service and they gave me a date and told me to wait for the product and again after exceeding the date given by them I again tried connecting them and like this, I talked to several of them and they only gave me date and hope but at last I had to cancel my product because I used paylater option my bill was generated on Septemeber and I had to pay the amount of Aug which included the product I never received they made me pay for the product the full amount and they told me to wait for the refund on 10th September I paid the number of rupees 2069 it included one other product (Photo Album) Ireceived it before delivery date I ordered along with the product (Non stick Prestige Kadhai) but the Kadhai I never got. Neither my 1320 rupees. I want my 1320 rupees back in the place for kadhai which Flipkart never gave it to me and for which I had to pay. This is my hard earned money. Now FLIPKART'S CUSTOMER CARE PEOPLE NOT EVEN CALLING ME BACK.
+2 photos
Aug 16, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2020
Flipkart Customer Care's response
We will revert on it.
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    Roushan_qwerty
    Sep 19, 2020
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    Address: Flipkart company

    I have paid two times for same product.. One by upi and other by cash.. They said that upi payment will be refunded but no refund is made by flipkart yet.. They are only taking extra time and providing no support and update.. Kindly help to get me my money... Thanks...
    +2 photos
    Flipkart customer support has been notified about the posted complaint.
    Sep 19, 2020
    Updated by Roushan_qwerty
    Online payment done on 11th September..but no refund received yet..

    Sad thing is they are closing my issue again and again without providing me any update or refund...
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      surajitmetya82
      Sep 19, 2020
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      Address: 7/194 bharathinagar, kangayampalayam, AIR FORCE STATION sulur, Kadampadi , coimbatore 641401

      Every time i call flipkart call center for refund amount they send me a link through text message and email to update bank account details, but when i click that link, i get redirected to a flipkart page saying.
      "something went wrong"
      So i am not unable to update my details, kindly look after this matter as this money means a lot to me.
      +2 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        Srinivas Vuddagiri
        from Hyderabad, Telangana
        Sep 18, 2020
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        Address: www.flipkart.com

        Hi friends,

        I purchased Hot start premium subscription plan from flipkart @99, which is worth 1499 rs.

        Later may people purchased as this as super deal.

        Now they are saying like due to error in application this happened and they cancelled the order after 24 hours will refund in 48hours. This I came to after looking for status of my order for promo code to activate hot star.
        Here once super comedy thing is I contacted customer care support for this and they reply is highlight "please wait for some time after 24hours from the order placed you will receive activation promo code". This what the knowledge if the flipkart customer care support.

        Now I have one question to flipkart this kind errors will come in the big sales or some sellers will keep these kind of fake things only in the promotion time.

        Last year 25k Vu tv offered for 2500 rs and refunded to customer this fake promotion sorry for the inconvenience caused we are refund as flipkart voucher worth 2500rs

        Before that one plus mobile for 1rupee and one plus tweeted that one plus mobile are Amazon dedicated, no such colabration with flipkart. Then in that big billion day sale started with in fraction on seconds the mobile shown out of stock, now message came from any customer like I received one plus mobile.

        So I want to conclude that flipkart is making customers as fools intentionally. If this happen due system error they can give this premium for 99rs as compensation as this million turn over company, and that will be remembered so this kind of issues will not happen. But here Flipkart is doing this intentionally to increase they sales and refunding flipkart vouchers like for Vu tv...etc

        So final tag like buying from Flipkart is like sending money to Vallakat.
        +1 photos
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          Patra Bhandar
          Sep 18, 2020
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          Most of the spf claims are rejected even after giving video/images as proof o[censored]sed/scratched/damaged product received it return. Also no proper detail explanation is given for rejection. Even if somehow claim is approved, net amount received is very less. For example: for a item having selling price of rs. 3625, net amount received is rs. 80.16 only.
          Flipkart customer support has been notified about the posted complaint.
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            Poulmi
            Sep 18, 2020
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            Address: [email protected]

            My Other account was block..I request for refund that's why. Firstly the seller reject repeatedly then block my id. in my other account I ordered Gionee s11 lite mobile battery but delivered me Samsung battery. I complain for return than blocked my id .
            +2 photos
            Flipkart customer support has been notified about the posted complaint.
            Sep 18, 2020
            Updated by Poulmi
            My Other account was block..I request for refund that's why. Firstly the seller reject repeatedly then block my id. in my other account I ordered Gionee s11 lite mobile battery but delivered me Samsung battery. I complain for return than blocked my id .
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              palash97
              Sep 18, 2020
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              Address: bangalore
              Website: flipkart.com

              My account number on flipkart of [protected] has been blocked without any valid reason, i have a lot of money and reward points in that account. plese hekp me get my account back.
              Flipkart customer support has been notified about the posted complaint.
              Sep 18, 2020
              Updated by palash97
              My account with the no. [protected] was blocked without any proper reason. As i have a lot of gift card balance on this account along with a lot of reward points i would really appreciate it if i could regain proper access to my number again.
              thank you
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                Mario Colombo
                Sep 18, 2020
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                Address: Beira Mar Alfran Resort Calangute/Baga -Goa

                I bought from flipkart a smartphone "i call 1000". On 31 may they delivered to me a telephone totally out of order. I
                Called many times flipkart but they make only fun of me. Desperate now i want to try to repair it. Do you know if there is in goa a center were i can bring the telephone, and not pay anything because is still in guarantee?
                Thank you so much
                Mario colombo
                Aug 13, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 20, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  sʇɐʌ unɹɐ
                  Sep 18, 2020
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                  Address: A 194 street no 7, meet nagar, Delhi 110094

                  I purchased this product costs 1799. This was showing 7 days return policy. but now it has been changed to no return.

                  Now the issue is ... I have seen product in described image, They send internal sata m2. drive. I am looking for 2.5 inch ssd drive as shown in product image.

                  https://www.flipkart.com/wd-green-120-gb-all-one-pc-s-desktop-internal-solid-sta...

                  Kindly issue a replacement. I dont know who is seller or not. I am buying products from flipkart/ not from indiamart where seller is directly in contact.

                  You have protected yourself via terms
                  Your seller is protected via your terms

                  what about buyers security?
                  My Question is .. The product is wrong shown at flipkart so why should i suffer. This is the bug from your end. Kindly issue a refund or replace this product with 2.5inch ssd drive.
                  Flipkart customer support has been notified about the posted complaint.
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                    Sep 18, 2020
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                    Website: flipkart.com

                    What happened in my order no- od[protected] , my order marked as delivered at your co master, but i did not got shipment of my i phone se 64 gb and a complaint filed on 02, 09, 2020 but till date i did not get any solution of my problem regarding the order i had placed. I had contact flipkart customer care service on daily basis but there was no positive response from the customer service. They are just giving assurance about resolving the problem but on ground reality nothing is happening. The flipkart customer service had given assurance that my problem will be solved as on date 08.09.2020 but after contacting them on 07. Sept 20, they have informed that i have to wait till 12 sep'20 regarding this problem then 17 sept'2020 and now 21sept. I have already paid the amount rs.35999/- for this order and also paying the emi to the bank. Why this type of harassment is going on regarding this order?. It is requested to solve my problem as soon as possible.
                    regards. Taukir khan
                    Mobile no-[protected], [protected], [protected], [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 20, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      Jatinms07
                      Sep 18, 2020
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                      I ordered 2 books of employability skills but got only one book instead of 2 and the bill was not there inside it I want my another book or return my money
                      +1 photos
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                        softshunmuga
                        Sep 18, 2020
                        Jun 2, 2023
                        This thread was updated on Jun 2, 2023
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                        HTC Trimmer Warranty Details mismatch

                        I have bought HTC AT 522 rechargeable trimmer from JMD International seller through flipkart on Sunday 6-9-20. In flipkart that product showing 1 year warranty but i have received the product and in that packing had warranty card, in that written in half a year from the purchase.
                        After i raised a compliant they had accepting the replacement of the product, and i confirmed with the executive, that is replacement has to come with one...
                        +2 photos
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                        Swapnananda
                        Sep 18, 2020
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                        Resolved

                        Order id:
                        Od[protected]

                        Sold by: tech-connect retail private limited
                        Order id: od[protected]
                        Order date:[protected]
                        Invoice date:[protected]
                        Invoice number # fac9ta[protected]
                        Puma puma flex essential
                        Running shoes for men
                        Bill to
                        - swapnananda jena

                        On[protected] i selected and purchased a product (Puma flex essential running shoes size 11) order id: od[protected], from my registered flipkart id and paid the total amount of rupees 962 for the product while purchasing itself.
                        2. On[protected] i received the item parcel wrong from flipkart other than which i was selected, received a wrong puma alacrity shoes size 9 with a different colour also. I don't like it because it's the wrong size and i will not be able to wear it, and i'm not interested in using the product.
                        3. From the day i received the product i am raising the return and refund request through email, flipkart app, and by phone also. But all my requests are being rejected by the seller and flipkart team.
                        4. Flipkart is asking and forcing me to give consent and my personal confidential documents (Aadhar card, pan card) scanned copies to get my return request accepted.
                        5. As a normal common man, i was also worried about my confidential documents. I don't want to misuse my personal information by giving to flipkart or other third parties. Because of this issue till now they are harassing me by rejecting my return requests and not giving refund or replacement also. 6. One thing i want to know is, if the sellers and flipkart have delivered wrong products to me (Customer), why are these people asking customers confidential documents for their own mistakes and faults?
                        7. Why should a customer need to give his aadhar card or pan card for returning the wrong products? I was really fed up with this issue and wasting time and painful moments losing patience because of neglecting behaviour of flipkart. Thank you.

                        Note - flipkart can't ask for your personal information if you're not lending any money from them according to the uidai.
                        (The unique identification authority of india (Uidai) on monday cautioned e-commerce companies such e-bay, flipkart, amazon etc not to allow their merchants to collect aadhaar information from general public for printing aadhaar card. “collecting such information or unauthorized printing of aadhaar card or aiding such persons in any manner may amount to a criminal offence punishable with imprisonment under indian penal code, ” says a ministry of communication and information technology release.) it reads.
                        +4 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 18, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Ishita Singla
                          Sep 18, 2020
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                          Resolved

                          I have been asking for return of the product that was delivered to me on 9th September as I have recieved a damaged and rotten product. Fungus is present to the packing and product. No brand name available on the product due to which my pickup is rejected. Your wish masters suck. Everytime I ask the customer executives to provide me a solution, all I get is another date for resolution. I will file a case against you of cheating and mental harassment.
                          +2 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Aravind Mahesh
                            Sep 18, 2020
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                            I cannot login to my flipkart account... It shows unsuccessful attempts for login... Its blocks my account for 24 hrs.. I want my account immediately
                            Flipkart customer support has been notified about the posted complaint.
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                              Mukul Chakravarty
                              Sep 18, 2020
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                              Website: www.flipkart.com

                              I ordered 4 gymplates but received only 3. I filed a replacement request which got accepted. However, the delivery boy who came with the replacement didn't accept it because he was ordered to accept 4 gym plates from my end. I clearly mentioned that I received 3 instead of 4 but still he didn't replace. Kindly help me regarding the issue.
                              Flipkart customer support has been notified about the posted complaint.
                              Hi I also have similar issue. My product is damaged and rotten. Also, there is no brand label available due to which delivery executive has rejected the pickup as he wants a brand label on the product.
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                                yateeshtyk
                                from Jamshedpur, Jharkhand
                                Sep 18, 2020
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                                My name is yateesh kumar. My issue is that i have ordered realme earphones from flipkart in which i got damaged products. After that i returned that parcel they told me they will do replacement but after 2 days i got message that replacement was cancelled by seller they will do refund i waited the estimate date of refund was till 21st aug, 2020 then they told refund has been intiated by seller wait till sept 2, 2020 till now i have not received money. When i complain to bank they are telling contact to flipkart when i am complaining to flipkart they are telling contact to bank. So atlast no body is helping sir. The amount i have to get is rs 849. The flipkart had given me reference number i. E.,[protected]. So i want to investigate this issue. Kindly help.
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2020
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing to you about your realme RMA155 Wired Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 102600/- has been completed on 21 Aug 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                                Sep 18, 2020
                                Updated by yateeshtyk
                                They are telling to contact SBI but bank is telling me that we can't help in this issues if seller is telling that he had refunded means bank statement it will show but it is not showing means seller has not credited money in your account.
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                                  Visneh
                                  Sep 18, 2020
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                                  Address: Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
                                  Website: www.flipkart.com

                                  Hi everyone,
                                  This is my second complaint about flipkart. On september 10, 2020, i ordered apple airpods pro worth 21, 299 rupees and they were delivered on september 12, 2020. I had also reordered iphone xr which arrived today. These all items we're actually a birthday gift for my wife. Surprisingly and shockingly, when unboxing the airpods, they were fake, dirty, used airpods (Please see pictures attached), nicely packed in an apple airpods pro box. Slowly, i am losing my patience with flipkart. I have told my wife to file the police complaint at a local police station about cheating and fraud. How disappointing could it get, we all work hard to earn money, and then when we spent it to buy stuff from an indian company to promote indian business instead of chinese, they cheat us with fake and used stuff. Why? I will take action against them. This is unethical and shakes customers' confidence.
                                  Thanks!
                                  Order id - od[protected]
                                  +2 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Abhishekyes
                                    Sep 18, 2020
                                    Jun 2, 2023
                                    This thread was updated on Jun 2, 2023
                                    Resolved
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                                    Resolved

                                    Paid payment already but still getting payment yet not confirmed from bank

                                    I have ordered for 4 items from Flipkart at 3:10 am on 18th September 2020 and did paid through my paytm wallet. The amount of the 4 items has been deducted from my paytm wallet but they are showing there is no confirmation. I did talk with customer care but she told that I must write to paytm but the point is paytm has transferred payment to flipkart already but still my order has not be approved as well as cancelled. I would like to get...
                                    +2 photos
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                                    Mobin M S
                                    Sep 17, 2020
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                                    Flipkart blocked my account.
                                    I am a regular customer of flipkart. Also i have plus membership. I can't open my account now. The email from flipkart showing i can't login because i placed an order for another person. Only last order was placed for my friend. Please check another orders. All are for my personal use.
                                    The actual problems are, one prepaid order is pending. Also flipkart pay later bill payment is pending in my account.
                                    I didn't know that can't order for others in flipkart.
                                    Please unblock my account. I want to pay flipkart pay later bill before due date.

                                    Please solve the issue.

                                    My email id is, [protected]@gmail.com
                                    +2 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                    Sep 18, 2020
                                    Updated by Mobin M S
                                    Then what about the pending order. Flipkart refund the amount or deliver the product.

                                    Also please suggest a solution for pay flipkart pay later bill.
                                    Sep 19, 2020
                                    Updated by Mobin M S
                                    Only last order was placed for my friend. Please check another orders. All are for my personal use.
                                    Oct 21, 2020
                                    Updated by Mobin M S
                                    Please solve the issue
                                    Nov 12, 2021
                                    Updated by Mobin M S
                                    Please unblock my account sir.
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