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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Akhileshmv
from Bangalore, Karnataka
Aug 22, 2020
Resolved
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I have ordered eureka forbes quick clean dx dry vacuum cleaner on 17th august and it was supposed to be delivered within 19th as mentioned by flipkart, but i have not received the product till now (22nd august)

At first i have raised the issue regarding this flipkart told it will be solved by 22nd and on 22nd they extend the date to 26th.

And i even unable to cancel the order, they have removed the option to cancel.

Order id od[protected]
Mobile no [protected]
+2 photos
Aug 12, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2020
Flipkart Customer Care's response
We will revert on it.
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    Miheer Poradiya
    Aug 22, 2020
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    Ordered a type c cable, haven't received item even after 2 days of expected time.
    Order ID - OD[protected]
    Says unresolved issues on it, pls make it quick! i'm really disappointed.
    Flipkart customer support has been notified about the posted complaint.
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      DeepakKingJi
      Aug 22, 2020
      Resolved
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      Resolved

      Address: 206,shree krishna Kirana,sanjay Nagar,maheashwar road ,Sanjay Nagar,Dhamnod
      Website: FLIPKART

      Name : deepak chouhan

      Contact: [protected]

      Date of incident : 03/08/2020

      Client address or seller address : export hut,
      F-5, main road kalka ji, new delhi, new delhi - 110019

      Seller gstin: 07bpqpk4733n2z7
      Seller pan: bpqpk4733n

      I want a replacement

      Hello, sir i got a defective product from flipkart and now they are not replacing it nor helping me. I am having a problem with the keyboard only where when i type 1 command its shows double command on the screen, like if i press enter key then caps lock key automatic get on or if i press 2 then 0 is typed with it or when i type 0 then 2 is typed automatically please help me with this product and suggest me what to do and how to deal with this problem
      +1 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 23, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Shashikant Walia
        Aug 22, 2020
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        Resolved

        Address: H 129 1.2 Second floor left side, Mohammadpur, New Delhi

        Hello team,

        I had purchased a boat Bluetooth on Nov 2019 and I the same was not working as the right speaker is not working and it is in a manufacturing warranty so I would request you to kindly look into this and plz repair it asap. I reached Flipkart also they told me to drop a mail here and to the boat company also, if I don't get any positive response then I will write to the CEO of Flipkart, Boat, and also file a case against the dealer also.

        https://www.flipkart.com/boat-rockerz-255f-bluetooth-headset/p/itmc3e36184a11ad?...

        Thanks in advance. Hoping for a positive response from you.
        Aug 30, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 23, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          R
          rinku saini45
          Aug 22, 2020
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          Resolved

          Respected sir,

          i had to get refund from flipkart upto 9 July 2020, but i did not recd in my account, they gave me also a RRN no., when i went my bank, they did not able to search any Payment against this RRN.
          I Called many times to Customer service, but they did not help me.
          after 15 july I got a call from customer care that register a grievance on Bank website, I registered a complaint and came to know that payment has been declined. So I requested my bank for a mail of payment declined and contacted again to flipkart customer care, but they only only one thing was crapping that payment has made by ref. No.[protected].
          After 15 August i mailed to flipkart grievance officer and he assured me to provide a resolution within 48 hours.
          I got a call on 22 aug-20 and customer care told me that payment has been made against RRN[protected]Same No. which is headache for me)
          Now what i can I do...
          Flipkart says that payment has not been declined or reverse in seller account and bank says payment has been declined.

          Now I have no way. where is the problem.
          please guide us.
          +2 photos
          Aug 11, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 23, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            G
            Gurunath Marle
            Aug 22, 2020
            Resolved
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            Resolved

            Address: Online Shopping Through Flipkart

            I have ordered i kall k300 new mobile wirth ₹7999/- from flipkart. The day when i received the product i totally unsatisfied with it.. The product is not performing as i expected according to it's specification, hence i have lodge the refund request for the same.. Now it's 4th times i have requested them to refund the amount and take your product.. But they are not accepting my refund request and rejecting it everytime saying that visit service center to repair product, or install some settings on it, etc. The product come with refund and return policy, if i found something wrong in product quality, i have right to refund the product as per rules and terms & conditions. However the seller is still not accepting the refund request. And abusing as well as forcing me to keep the product.
            I just want my refund. Please help me to recover my money.
            +1 photos
            Aug 30, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 23, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              D
              Dhr3v
              Aug 22, 2020
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              Resolved

              I ordered on 4th of august 2020, earphone.
              Delivery date was 13th of august but its 22nd of august and still showing delivery expected by aug 13.
              +1 photos
              Aug 25, 2020
              Complaint marked as Resolved 
              25th Of August 2020 I Got My Product, Product Was In Good Condition. When I Asked The Delivery Guy About The Situation He Simply Told Me That It Was (Problem(Delay)), It Could've Been Occur On The Previous Package Handling Station
              Flipkart customer support has been notified about the posted complaint.
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                P
                Pratiksha Wagdare
                Aug 22, 2020
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                Address: Beed Maharashtra 431122 ekart store

                Mene order kiya tha 8 august ko expected delivery date thi 14 august pr delay ki wajah se 21 august tk delivery ho jayegi bola pr muze ab tk meri delivery nahi mili
                Team aapse bat kregi bola hai but abhi tk team ka call bhi nahi aaya hai
                Beed Maharashtra 431122 - delivery address
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
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                  G
                  goutam87900
                  from Maslandapur, West Bengal
                  Aug 22, 2020
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                  Resolved

                  Hello,

                  It is to inform you that i have ordered "apc bx600c-in-black - ups 600 ups" on 20th august, the order id od[protected] number worth rupees 3299 has been received. The estimated delivery date is 26th august. However, when i checked the tracking from the app, it showed the order is canceled. When i called the customer care, told me that as the product is not available to the seller, the order got canceled. I want to know that if the product is not available, how can flipkart take my order? Why such harassment is done to the customers? I want a justified answer.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 23, 2020
                  Flipkart Customer Care's response
                  Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time and The seller has confirmed that a refund has been completed on 21 Aug 20. It would have reflected in your credit card by 02 Sep 20. We would like to thank you for your continued trust and understanding.
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                    Pratik 1111
                    Aug 22, 2020
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                    I have order boat speaker from flipkart on 7th Aug 20. Neither flipkart delivering the product nor giving proper answer.
                    Flipkart customer support has been notified about the posted complaint.
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                      rajeev@1177
                      Aug 22, 2020
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                      I purchased tactware salf organisers (Silver steel dabba box) canister 001 order id-no. Od[protected] date on 14.08.2020 product deliver and pay 1174 rupee by me flipkart company date on 20.08.2020.
                      When i opened it. I found a wodden piggy bank instead of my original produt. So i complain to flipkart company please fast action this company's.
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 23, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 31, 2020
                      Updated by rajeev@1177
                      Sar main complaint ki thi uska kya hua main steel ke dabbe mangvae the Flipkart team se 1174 rupees diye the product dusra nikala meri complaint ka abhi tak nikal Nahin hua kripya nikal Karen
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                        S
                        Aug 21, 2020
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                        Resolved

                        Address: Pradhanini Willshire, Cessna Business Park, Embassy Tech Square Main Road, Kadubeesanahalli, Bangalore - 560103

                        I have been an account holder in flipkart for the past 6 years. I have ordered a lenovo laptop from flipkart on 6th august 2020, order details are as follows

                        Lenovo ideapad core i3 10th gen - 14iil05
                        Order id od[protected]

                        Order received on 8th august 2020. After checking the product i found that the laptop is faulty because of the slow performance and battery draining quickly. Then i made a return request on 13th august 2020 for the laptop through the flipkart account, please note that the only option available for me at that time was 'return'. Friday (14th august) onwards i was continuously in contact with flipkart customer care. The response i got from customer care was, a technician from lenovo will come and check the laptop and verify the issue that i raised. Customer care executive promised me that, after the issue confirmation from lenovo technician the laptop return will be accepted and refund will be initiated. After waiting for 6 days (From 13th to 19th august) the technician from lenovo came to my place and did some debugging and confirmed the fault. Then i contacted the flipkart customer care again, the executive told me that flipkart has not received any confirmation from lenovo. The next day the technician from lenovo visited again, this time he opened the laptop and checked and found that the promised 4gb ddr4 ram is not present in the laptop. At this point as a customer i felt cheated. I contacted the flipkart customer care again today (21st august 2020) and informed my concern about the laptop and the seller, who is trying to do a serious scam using flipkart platform. Finally the customer care executive assured me a return and refund.

                        After all this struggle i faced, today i received another update from flipkart saying, the laptop can not be returned but can be replaced. I request flipkart to look into this issue, since i got a promise from flipkart customer care that if the laptop found faulty the same can be returned and a refund will be initiated (Many times) without any delay.

                        I do not want a replacement for the following reason
                        1. Lost the trust in the seller, since the seller tried to cheat me by providing a fake product.
                        2. Flipkart customer care has promised me that the laptop can be returned and refund will be given if found faulty.
                        3. Already ordered and received a dell laptop from flipkart since i trusted flipkart customer care for the return and refund.

                        Seller details
                        Sold by: tech-connect retail private limited,
                        Ship-from address: no. 42/1 & 43, kacherakanahalli village,, jadigenahalli hobli, hoskote taluk,, bengaluru,
                        Karnataka, india - 560067, in-ka

                        I request you to please look into this and take necessary action.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 23, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          Apoorva Garje
                          Aug 21, 2020
                          Resolved
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                          Resolved

                          Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034

                          OD[protected] order id. The order was delayed, one day it was out for delivery and the status was delivered (on14th Aug 2020). I thought may be to meet deadline they have marked it, will deliver later. Then, I raised issue via 'Need Help'. After a lot of mails and calls, on 20th Aug, the delivery boy came to my address saying he has lost the package and begged to acknowledge as I have received the package. My family asked to let him go, but if the package was really lost, why didn't he came before marking fake delivered status, again he marked it as delivered. Still there is no refund, no item delivery no resolution. Pathetic third class customer support from flipkart.
                          Aug 23, 2020
                          Complaint marked as Resolved 
                          The package was delivered to other person with same first name by mistake of delivery person, who called and handed over to us
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 23, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Aug 23, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            J
                            Jagatm Sharan
                            Aug 21, 2020
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                            Address: ROOM NO 179 DAE TOEN SHIP KALPAKKAM

                            I registered a complain through mail and voice also against flipkart login issue. They unable to solve my problem. And take 20 dayd plus time and they did not provide any correct information regarding my issue. I got a mail 15 days before due to high return generate ur account will block when i asked him to give me last order details then they told me we r not provide u. They are bluffing me i m plus member of flipkart and they are telling lie. So i am requesting to please solve my issue
                            Flipkart customer support has been notified about the posted complaint.
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                              Bhola Nath Seth
                              Aug 21, 2020
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                              Address: West Bengal

                              I have purchased one Microsoft window 10 OS but product is totally fake, which include oneDVD without Microsoft product key my order no. OD[protected]. There when I try to install but product key not available I can't do anything. I could have been contacted Microsoft without product key, please provide original Microsoft product key or return my money.
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                                kavimass
                                from Krishnagiri, Tamil Nadu
                                Aug 21, 2020
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                                Address: Krishnagiri

                                Hi i am kaviyarasu from krishnagiri tamil nadu aug 11 2020 i place a order 3 t shirt combo rupees 459 i was paid the order prepaid but the order was delayed for upto 4 days and i received a parcel on aug 21 2020 they delivered a wrong product they delivered a small size baby t shirt i am upset for that moment so please concern my issue take action on the seller my order id od[protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  ritu7890
                                  Aug 21, 2020
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                                  There is some spots on the screen for which i need a replacement of the product. Hp polices as well as flipkart policies says that the any electronic item will only get replaced and no refund options is available. But i don't know why the seller is giving only refund option and flipkart is allowing such sellers against their own laws. Also i requested a call back from senior department for may be 10 times bt no call had been received by me.
                                  Must say flipkart and its service both are sick and they need help..
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Viknesh Vicky
                                    from Bengaluru, Karnataka
                                    Aug 21, 2020
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                                    Hi team,

                                    My name is viknesh dakshinamoorthy.
                                    I have ordered the ps4 slim 1tb from your website on 5th aug 2020.
                                    My order id : od[protected]

                                    The product was initially promised by flipkart to deliver me by 13th aug 2020, but i didn't received my product so contacted the customer support team they escalated my issue and promised me that the issue will be resolved by 20th aug 2020, and today is 20th aug 2020 and the product is still not delivered.

                                    I contacted your support team again this morning and the actually don't know the status, for all my questions they have just one same answer as "we understand your concern sir, your issue as been again escalated and our backend team is working on that please wait for 24-48 hrs and your issue will be resolved"

                                    Please be consider this as my final friendly complaint from me.. And resolve the issue within 3 days (Your team asked me 24-48 and am offering one more day)
                                    +4 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Aug 22, 2020
                                    Updated by Viknesh Vicky
                                    Still I didn't get any response from Flipkart team and the issue is unresolved. I don't know who marked this as resolved one.

                                    Verified Support
                                    Aug 23, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Aug 23, 2020
                                    Updated by Viknesh Vicky
                                    Still my product is in Bhiwandi :(

                                    Aug 23, 2020
                                    Updated by Viknesh Vicky
                                    Today I get a call from Flipkart, they did that priority has been updated and my product will be deliver as soon as possible
                                    Aug 24, 2020
                                    Updated by Viknesh Vicky
                                    Hi Flipkart customer care,
                                    Still my product is in Bhiwandi location only, not yet moved a single inch.
                                    Then how or why my complaint status changed to resolved?
                                    Isn't that cheating? You could mention that you are working on that case, without taking any action why do you changed the complaint status as resolved one?

                                    Aug 25, 2020
                                    Updated by Viknesh Vicky
                                    I tracked my order on both Flipkart and ekart websites . Flipkart said that the shipment reached my nearest hub and yet to be delivered but Ekart logistics says that my product is still in Bhiwandi. Which one is true?

                                    Aug 25, 2020
                                    Updated by Viknesh Vicky
                                    Still my issue is not resolved but the status showing resolved in this forum.

                                    Aug 25, 2020
                                    Updated by Viknesh Vicky
                                    Order ID:
                                    OD[protected]

                                    Hi team,

                                    My name is viknesh dakshinamoorthy.
                                    I have ordered the ps4 slim 1tb from your website on 5th aug 2020.
                                    My order id : od[protected]

                                    The product was initially promised by flipkart to deliver me by 13th aug 2020, but i didn't received my product so contacted the customer support team they escalated my issue and promised me that the issue will be resolved by 20th aug 2020, and today is 20th aug 2020 and the product is still not delivered.

                                    I contacted your support team again this morning and the actually don't know the status, for all my questions they have just one same answer as "we understand your concern sir, your issue as been again escalated and our backend team is working on that please wait for 24-48 hrs and your issue will be resolved"

                                    Even I already complaint in this forum but that complaint marked as resolved but it is not resolved.. till to date I didn't received my product and no action taken so far.. all I get is only a fake promise and they are pushing me day to day..
                                    Like initially it's 13th aug and pushed to 21st aug and 23rd aug and today 25th aug now again asked me to wait another 24-48 hrs.. I don't know how much another 24-48 hrs I need to wait to get my product be deliver .this is the worst ever experience from Flipkart. Because of this mental pressure I felt like committing suicide
                                    Verified Support
                                    Aug 26, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Sep 01, 2020
                                    Updated by Viknesh Vicky
                                    The customer care called me on 22nd and said the product will be delivered within 24-48hrs and 24th their backend team called me and said that within 24hrs the logistics team will contact me but still now am waiting for more than 48 hrs no one called me.. it's 26 aug today. And still my product is in Bhiwandi. And Am in Chennai :( when I contacted their chat support no proper response they says like we are working on this please wait for 24-48 hrs.. it's really making me depressed .
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                                      MAHENDRA INGALE
                                      from Ahmedabad, Gujarat
                                      Aug 21, 2020
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                                      LG fridge

                                      Flipkart Team. You have been getting on my nerves the last one days. Inspite of my multiple calls made to your customer associates, none have been able to give me a resolution to my Order ID OD[protected],
                                      Ekart Logistics -FMPP[protected] delivery, which was scheduled for 19th Aug n not delivered till date. Pathetic service from Flipkart. Just at this moment, speaking to a customer associate and he put me on a long hold just...
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                                      aj9153
                                      from Delhi, Delhi
                                      Aug 21, 2020
                                      Resolved
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                                      Resolved

                                      I have orderd for redmi 8 mobile on 7th aug 2020 which supposed to deliver to me on 11th aug. But i did not receive my order on promise date, so i raised a complain regarding late delivery, then they reschedule my delivery date to 14th aug. Again i did not receive my order on 2nd time of promise date. I again raised a complain then they give me new delivery date of 21st aug and still it does not seems that i can get my order today also.
                                      I want to know that who is responsible here and who is going to pay for trouble from which i went through. I have order mobile because i need to work from home and my total dependency was mobile. So can anyone one tell me what should i have to do from here onward.

                                      My order id - od[protected]
                                      +1 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 23, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
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