I have ordered whirlpool full load washing machine in the Flipkart dated.29 / 07/2020 and experted door step delivered time is 07/08/2020, in my home address also accepted my location PIN code 326513 and after I have ordered place and payment was successful rs 11429 rupees after payment order has been successfully placed, I am waiting for expected delivered times and also inform to Flipkart about delivered my product this is sure saying your products delivered in timing, I have also recording, but my product not received and I have received a mail and massage your order has been canceled this is not delivered your payment is refund, why flipkart not delivered my product why canceled my item without any information, why blocked my amount 15 day, i have arranged 11429 rupees in someone for purchasing washing machine who is responsible for this type o[censored]nnecessary issue, no one Flipkart executive and team help me so after consumer help, please provide best solution and take necessary action again st Flipkart service's
Aug 12, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Whirlpool 6.2 kg Hard Water wash Fully Automatic Top Load Grey' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Aug 20 and it should be reflecting in your source account by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.