Flipkart Complaints & Reviews

I ordered a realme narzo 10 a phone but order was not placed and amount of money was already deducted from my bank account. Please help me to refund as soon as possible.
Order i'd - od[protected].
Date -18/09/2020

I placed an order of the mentioned product on 17th feb 2020 and got it delivered on 20th feb 2020 with order id - od[protected], but there was an invoice issue with the product as imei number wasn't mentioned in the invoice. I was following up with flipkart, but there was no proper response from their customer care team.
Then i started putting up tweets and posts on social media and their social media team got in touch with me. They informed me to place a new order of the same product and will pick up and refund the amount of the old product and also will arrange for difference amount credit since there was price difference in the product value while placing new order. And then i placed the new order - od[protected] basis their confirmation on mail on 9th sep 2020 and got it delivered on 11th sep 2020. Then i informed them on mail and calls. But since then there has been no update or response from their end till now on my issue even after my confirmation on mail that i placed the new order basis flipkart's confirmation on mail to place the new order and the refund of product and the difference amount (Attached screenshots).

And, regarding the issue despite their team confirmation that the previous iphone 11 pick up and refund details would be shared to me once i confirm them that the new product is delivered (Which i already did several times) and also about the difference amount of both the products (New mrp-previous mrp) would also be credited back as the ordered price of the new iphone 11 which i had ordered basis their confirmation on mail was higher than the previous one's mrp.

I had ordered a smartphone on 21st September 2020 and paid through Google Pay. The amount got debited but the order did not get placed on Flipkart. Tried to get in touch with them but it's always an automated reply telling the refund will get done soon. But I need my money back immediately. Order ID : OD[protected]

I ordered an mobile phone on sept 21. Money got debited but the order is not placed.

I have bought a 55 inch motorola tv exchanging with my old tv. Now flipkart has no clue on installation, they just keep on telling wait for another 48hrs from past 3 days.

When i want to return tv they are not accepting it and not installing it, and no tv at home.

This is literally harassment

I was cancelled the above order but i am not getting refund from flipkart.
For these concern i had already complaint on flipkart help center but still issue is not resolve & not receive refund.

I had ordered for two pack of 3 wildcraft masks and one pack of 7 wildcraft masks. (Total of 13). Unfortunately i received only 4 masks in the pack of 7 but in the tag it's mentioned that it's pack of 7. (Recieved only 10 masks instead of 13).

I returned my mobile on 17/9/20 and refund maximum date was 18/9/20 and after complaining continual i got next date for solutions and now waiting for 5 days still the solution is no where to get
Just for 5 minutes refund transaction processing flipkart taken five days and still refund not provided as per the govt. Policy flipkart violating the policy

And after contacting in email and customer care number still the refund not provided within 24, 48, 72 hours it's more than five days

The given timeline continuously extending everything having the limit and as per the govt policy flipkart violating the limit

It's last request from my side to provide the refund and not create the mental pressure on me

Order i'd - od[protected]

Without providing refund flipkart marked it as refund

When ever i try to forgot my password and enter otp then enter password to set.. It says - unable to update password. Please retry.

Dear sir/ma'am
As informed by the central government, i want to request to proceed my refund.
I booked my flight (3times) on flipkart
Booking id ff[protected] on march 19
Booking id ff[protected] on march 19and
Booking id ff[protected] on march 7 under the name litho thonger.
My flight was canceled due to a pandemic. If you can kindly refund my money and canceled my booking as fast as possible.

I have booked a flight to dubai from kochi on 18th july on flipkart by flydubai airlines. The airlines emailed me that the flight got cancelled and if i want refund please cancel the booking. I cancelled the bookimg and they put the cancellation request pending for 2 months and everytime i call they will say that it will be credited in seven days. They are cheating me. Its been months and they are teasing the whole community. I am sharing a screenshot of the cancellation bar of the flipkart. Booking id also mentioned on it. Please check it.

Purchased mobile on launching first day paying 19999/- rs,
After purchase got switched off twice and when files complaints technician visited and again same problem after 48 hr once again auto switched off.
Flipkart is not taking responsibility and telling sellers and we told seller i[censored]r not responsible than why your selling mobile and taking money from us.
We have our hard money and i cant take a product whos performance is not up to the mark as back panel getting vibration and getting up and down when pressing how third class product your selling taking 20000 from customer.
And how consumer can know practically when taking product on launching day.
So third class policy flipkart is having in own favour and totally against consumer.
I want to return third class product you supplied as taken on launching day only and filed a request on same day why u should take faulty not having performance up to the mark by paying so much of my hard money.
Why you didnt mentioned its faults if you dont want to take return.
So third class company having self made own policies totally against consumer.
Doing metal tortured by telling same thing again n again and sending technician again n again and erasing my data.
So kindly help to tell them to take return of handset.
My order id is order id - od[protected] purchased mobile on launching first day paying 19999/- rs.

Hi team.

I have ordered green lekera backdrop refelctor from flipkart which is need to be delivered by 15 sep as it was showing whie tracking my order. But then the delivery timeline is changed.

After talking to customer care they told me your order wil be delivered by tomorrow but now 3 day days completed and they are not sure about the delivery expected date.
Product is not shipped yet they are only wasting my time.

My order number is od[protected]

I am a flipkart plus customer and continuously shopping since 5 years. Every time they do have some problem with the order. Since yesterday onwards, they are doing some fresh and unknown business. Here is the details:
1. There will be no details in the product page that the product is not available.
2. You will add to cart and order the product by paying certain amount.
3. They will deduct the money and cancel the product immediately.
4. They will return the money after 9 days.
5. You won’t get the product and money will be with them for investment to earn interest.
6. The customer care team saying they have limited stock to full fill everyone needs. So here is the question, I am ordering for the first time and they are cancelling it then what are they doing with others.

I tried to communicated with them several time but they are not responding correctly.

I asked for seller policy where they mentioned the details and they did not share the details. One of their consumer call representatives used very bad language and communications was absolutely rough. Now clarify whether you will unblock me from these type of issues so that I can use my supercoins and leave from Flipkart forever.

Order id:
1. OD[protected] where the journey started, first product which was canceled that is:

Dr Physio (USA) 1021 Full Body Pains Relief Massager

2. OD[protected] all product got cancelled.

Then I tried same product multiple times but same issue.

3. OD[protected]
4. Order ID - OD[protected]
5. Order ID - OD[protected]
6. OD[protected]

I purchased the marq by flipkart 20 l solo microwave oven (Mm720cxm-pm /mm720cxm-pmt, pearl white/white) on delivered on dec 09, 2019.
Because of the extreamly poor built quality, the internal cavity is full of rust and coating falling apart in 9 months.
I have attached invoice copy, pictures of the product condition.
I have also attached the picture of my 3 yrs old ifb microwave (Silver) for comparison.
I raised concern with marq warranty team, they raised 3 technical tickets to jeeves for technician visit.
Technician clearly mentioned that there is no part replacement that can fix the issue.
The whole microwave needs to be replaced for resolution.
I kept on contacting marq warranty support and they create same technical ticket again and again and there is no resolution since 9th dec.
I have attached my email communication with marq and the jeeves technician ticket screenshot mentioning rust issue cannot be fixed.
I need this taken care of immediately as i am trying to get this done from 2nd september and on the 28th sept i am going out of station for 2 months and the warranty will run out in dec 20.

A fraudulent act by flipkart.

Attached is what i received.

Issue:
I have ordered 3 steel bottle but instead i have received one single plastic bottle. This is a case of fraud on your part where you have delivered wrong item.

I have raised several request regarding replacement of product but every time replacement request is approved but delivery person always refuses to pick up the old item as well as refuses to deliver the new item. And suddenly every time replacement request gets cancelled automatically without any intimation. This is really a case of harassments to customer. Its now over my head as this issue is long pending.

Please return the product now as i can't wait for the replacement anymore.
Now don't say 7 days return period is over, when you are taking 10-12 days to replace and still don't deliver the item. Then automatically 7 days will be over.

Order no. Od[protected]

First payment "failed", so i paid second time, and got the product. Bank has debited twice, and flipkart denies.

Bank has provided both payment details:
09/08/2020 — 1994 — ib[protected]
09/08/2020 — 1994 - ib[protected]

When i ordered, i received an email from [protected]@flipkart.com on 9th august. But when i complained about the double debit on 2nd september, i received an email that "the email id [protected]@flipkart.com is no longer in use". Cleverly, it does not give the new email id. The website does not provide any email id for complaints!
Email to owner, sachin bansal, too, is ignored.
This happens only when you buy small value product, so it seems to me that whoever is doing this is targeting small value orders in which the victim will not find it worthwhile to fight.
But i will fight and recover this small amount.

My account was blocked in august and i was not able to make payment of my paylater for august. I had raised the issue on 27th august and they had sent me the link on september 15. Almost 20 days later. I paid and after 3 days they are send me mails regarding 200rs due for penalty.
Why should i pay for penalty, i have been contacting them on this matter from august 27 then why did they send me link on 15th september. Its flipkart's fault and now they are asking me to pay for the penalty too.
I have already paid my due on 16th september and now they are mailing me for 200rs penalty
Please resolve the issue

I ordered 2 hynix ram on 20 aug 2020 but instead received only 1 ram that too a kingston ram rebranded as a hynix ram. When i raised the issue with flipkart they rejected my return request and blocked my account too. I have ben following up with flipkart from last 1 month but in vain. I am not getting any response from their end.

Hello team

I bought a new ac on 14 sep, 2020 worth 35, 999/- on flipkart. Flipkart sent the wrong product - different model by same company but worth is 2000 rs lesser - 33, 999. I have requested for the replacement but flipkart is not having stock of ordered product so i requested that i'll keep the delivered ac however kindly refund me the difference of the products which is 2000. Flipkart denied the request. After that i agreed and requested for the invoice of the ac so that i can claim for warranty in future. This ac is for my mother's bad health and doctor recommended her to keep in cool environment as the weather is humid.
So i decided to live with current product but i have right to get the invoice of the product being the consumer which flipkart is not fulfilling.
I am keep requesting the invoice of ac by calling and sending repeated emails to flipkart customer care but they are always giving me timeline of 24-48 hours everytime and now 5 days are passed.

I am being mentally harrassed now as it's costly product and warranty will only be provided if invoice is handy.
Kindly help.

Details:
Order i'd:- od[protected]