Flipkart Complaints & Reviews

Before covid lockdown, i've ordered a package from flipkart worth rs. 1332 and made a payment through sbi yono app (Android). Money got deducted from my sbi account but order wasn't placed. I've tried to contact their customer support (Both flipkart and sbi) but they haven't paid attention and asked to contact sbi. Sbi in-turn are saying that flipkart have got the payment.
Both of them are just saying to ask the other party.

I'm firing a complaint against both of them (Seperate for sbi).

Below are the transaction details.

08 mar 2020
Rs. 1332.00
Transfer to:[protected]
Upi/dr/[protected]/flipkart/indb/[protected]@/na

Sbi account no: [protected]
Branch code: 3076

(I've also attached transaction invoice image generated though sbi yono app)

I called them for the faulty tv they just kept on moving the dates until my brand warranty expired and now also they are not helping me

Delivery agent rejected my order no. Od[protected] poco m2 pro without my information and any issue.

I have bought honour 9x Pro from flipkart. It was no where mentioned that this will not support Google play store.
But after delivery the flipkart support is not accepted its mistake and the return of the product is not accepting.
The phone is not supporting most of the app like ola, amazon prime, jio mart, yes bank etc.

I have placed an order with flipkart for newborn baby cradel (Id od[protected] worth rs. 3300/- on 28th july. By mistake i clicked on return of the product which was immediately cancelled by me. The return period was valid till 13 the august. When i tried to arrange the cradel i found that there are missing a few items hence i was not able to use it. So i tried to return the product before 13th but there was no option provided by the flipkart team. I contacted them through their help chats and even speaking to their customer care several times but i only got fake assurances that it will be resolved. Now it's been more than 2 weeks, every time i ask them to resolve the issue they postpone it for further 2 days with no resolution. Today also same thing happened again. So i have lost trust in them and only hope that your team could help me with this.
Request you to please guide me.

I placed a order of laptop and was delivered to me on 7th Aug and on 9th I placed a return request for pick up and 17 the Aug was given you me as pick up date in between this I received messages from ekart for pick up but no one came to pick my order then on 18th I called the Flipkart regarding the issue and they gave me 21st Aug as resolution date, but on 18th Aug at evening I received a message from ekart that you return request was cancelled .now I am stuck with a damaged laptop and on app the option of return is also not there
How ekart could do this as without visit g they cancelled the return request.
Now who is responsible for my loss of almost 65000
Ekart service is worst .

My order ID is OD[protected]. I had placed an order for two lamps but only one was sent. I raised a request for return several times but the pathetic Flipkart customer service kept refusing my return request stating that the product was delivered. Yes, one lamp was sent but not the other lamp. Two lamps were supposed to be sent but only one lamp was sent. Now they are harassing customers by refusing return request. I have the box with me which was delivered and that can accommodate only 1 lamp and not 2 lamp. Still Flipkart is not initiating return of my product.

I am writing you to express my dissatisfaction with a lenovo laptop. I purchased last month via
Flipkart. I am most annoyed that in this brand new laptop as different letters in keyboard working continuously. So that i cannot even use it for writing a mail.
I already sent mail to lenovo customer care and did not get any reply. I made the decision to buy the lenovo laptop because of previous good recommendations some friends of mine gave me about lenovo. However, after this experience, i feel deceived.

My flipkart account(lakhera.[protected]@gmail.com) is blocked from more than 3 months, I wrote multiple emails to customer care but they did not provide valuable result, they were saying that their team is looking into this matter and problem will be resolved asap but it not happened. I have money added in that account and I am using this account for personal use since 4 years but they blocked my account. Please solve this issue.

Dear,
I Sourav Mukherjee would like to inform you that on 9th August I ordered multiple products with multiple gift cards from Flipkart out of which one order id-OD[protected] cancelled from Flipkart's end due to out of stock and notified me that my refund amount 399/- will be refunded to gift card wallet by 17th August.
Refund Id-CR20081405290820512152305.
But till now my wallet balance is showing 0.
I called customer service of Flipkart several times and wrote this matter also but no response from Flipkart's end. By phone they said that refund credited but my wallet balance is till now 0.
Please solve this matter urgently
Screenshot of my profile is attached

Regards
Sourav Mukherjee
[protected]
sourav7.[protected]@axisbank.com
mukherjee.[protected]@gmail.com

Date: 18.08.2020
Place: Dankuni, Hooghly.

My order of amount 1380 rupees is not pickuping up
Pick up date was 10th of August and today is 18th still there is no contact and parcel haven't picked up
Order id ÷ OD[protected]

Have ordered a product from flipkart on 06.08.2020. Which was supposed to deliver on 07.08.2020 but it has still not delivered plz solved this issue

Item despatched from Bamnoli Sort Centre on 07th Aug and promised delivery by 19th Aug 2020 but no Signs of the product having reached anywhere nearest to the delivery hub till date ie 18 Aug 2020. No such items take so long to reach Jorhat from New Delhi. All items of ordered on Amazon have reached well in time. But all such orders of Flipkart never reach. Even last time, 2 months ago consignment never reached and finally the amount was refunded however the items never reached. Flipkart is not reliable at all.

Very bad quality of phone are sent by this seller, i had ordered brand new poco x2 and was given a faulty refurbished phone with screen bleeding issue and tried replacing it the day i got it flipkart cx service told me replacement approved and will get the replacement within 4 days and instead sent a technican who confirmed the issue and suggested to visit poco service center instead of claiming 7 days replacement as he showed me his phone were his manager had given him instructions to cancel replacement and suggested to claim warranty within 2 days of phone delivery.

I have lost faith in flipkart and truenet commerce seller, I had bought 7 phones till date from flipkart and this was the worst experience and would suggest not to buy from truenet commerce or flipkart as they promote such behaviour

Order was placed for battery HB5F2H
Seller sent the battery HB434666RBC

Instead of fixing the error done by the seller, flipkart is asking to provide my photo ID, and the same should match withe the order placed etc. as below. I have been asking the explanation from them why they need my personal photo ID now when return is requested and why they do not need any such details when we place the order. But the flipkart team is not answering me

""
Hi Flipkart Customer,

We are writing to you about your recent return request for the Colin Levine Mobile Battery For HUAWEI Huawei 4G Lte WIFI Router E5375 EC5377 HB5F2H

To help you with your return request, please share the below details as an attachment within the next 48 hours

Scanned copy/ clear photo of either Aadhar (both sides) or PAN card. Please ensure that the information on your photo ID should match the details on your recent order(s).
Full image of the product received (front side of the product)
Image of the manufacturing label (manufacturing date, expiry date, etc.)
If the product is damaged, image of the product such that the damage is visible
We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

Here are a few tips to ensure a clear photo of the ID card:

Place the ID on a dark surface
Use sufficient, natural lighting instead of a flash. It's best if the photo is taken during the daytime- Take photo as directly above the ID as possible. Please ensure that your shadow does not cover your ID
All four edges of your ID should be visible within the image
All details on ID should be clear & legible""

I ordered a Lenovo tablet on 31st July 2020 and the delivery date mentioned was 6th August 2020 which was later extended till 12th August. I didn't receive the order on 12th August and raised a complaint. The complaint was supposed to be resolved by 20th August 2020. On 18th August 2020, the order was cancelled and refund processing started. But, I waited for the order for 18 days. Due to delay, I faced difficulties. What about the compensation

I ordered a Laptop with exchange offer in independence day sale at[protected], The expect delivery date was[protected], but the product didn't deliver on[protected], so I contact flipkart support they said it'll be deliver by 07:00 PM of today but nothing happens and the delivery a date extend to[protected], even at[protected], I didn't get the delivery, again I contact flipkart support, this time their senior executive said that delivery partner will solve your issue by[protected], I said okay, I'll wait.

But at[protected] they reject/cancelled my order and when I contact support team they said, Sir please replace your order and you'll get your last order amount soon.

I said, I purchased it in the deal and now the price is increased by 5000 INR, why should order it now and when you tell me that your issue will be resolved by[protected] then at what behalf you cancelled my order. Its actually a fraud by flipkart. Its not only about the money you pay also the trust in flipkart.

I get the refund at[protected].

Have a look at the screenshots for parcel journey from Jhajjar to Gurugram (around 50Kms)

I have ordered Redmi Dual 8A mobile phone which is delivered on Aug 1st. Returned the product on Aug 8th since it is having charging issues. It is taking 3 hrs for 30% charge. But flip-kart has rejected the return request without providing any resolution steps at least. Executives called me but disconnected the call without even listening to the issue and updated the status in flip-kart as 'Issue resolved'. I have raised multiple issues on the same order but none of the executives reached me to talk about the issues through phone. I had chat with flip-kart executives but they are just extending the maximum timeline already provided by 2 days each time I talk to them. I have never seen such kind of worst behavior so far. And now they are saying return date has been exceeded when I asked for return. Still issue is going on with the extended timeline but no one is reaching me for the resolution instead i'm following up with them daily. Please help me with this.

I need the product to be returned and refund to be given back. I don't want to accept the defective product. Please help me with this request.

Hi I am VARATHARAJAN I placed a Tecno spark power 2 order on August 11 2020 and I was paid the order using my debit card the product was shipped and estimated delivery date is August 17 2020 but the order was not delivered and they promised the product will delivered on August 18 2020 and I contact the wish master he told me that the product was not arrived and I contacted Flipkart representative they did not answer properly so clarify and resolve my issue order id OD[protected]

On 15th August, I've ordered one Printed Men Round Neck Black, Grey T-Shirt worth ₹1, 171. The Order ID is OD[protected]. Since I got it cheaper at another website, I had to cancel the order, I made this order sing my debit card. Today is 18th but still the refund wasn't credited to my Bank Account. Kindly please check and offer the refund ASAP.