Flipkart Complaints & Reviews

I ordered a product on flipkart with tracking id: FMPP[protected] on 21 August and product was shown with expected delivery date 25 August. It reached flipkart mother hub, Bengaluru and not left there for two days.either it got blocked there or they simply delayed it. I ordered the product only because of the delivery date which would be comfortable to be and the product is urgent to me for the coming few days.if it is still in Bengaluru then it cannot reach me tomorrow as average courier time taken from Bengaluru to my location is generally 2-3 days.then this would be the complete avoiding the consumer rights as they sold the product with promised delivery date.if they cannot deliver the product on that day then why should they assure it??Flipkart often changes the delivery dates on there own without thinking about the consumer. I would require the product atleast before 30th August .please do the proper arrangements to make it delivered as fast as required.

Respected sir/Maa, m

I want to say that I had ordered a boat stone (1500) speaker on date 5th August 2020 from Flipkart, which MRP price is 6999 but due to big saving days sale I got it at price of 3999 . They said to deliver it on 14 th August 2019, but they didn't contact me, I complaint customer care many times, that said that " sorry due to some technical issues we were not delivered your order at time, " they promised me that you will get your order soon, 5 times I visited to e kart office but they relate and gave me different different times. They miss behave with me, talked me in scolding manner and said me to get out, I decided to complaint in police against them, but I thought it's a small issue, Due to this I wasted my precious time and energy, by later complaint they said that your issue will be resolved by 21st August., Bt they call me at 22 August and suggest me to cancel my order I said it's not good I wait such a long time visited to your instakart service private limited office as per your wish I said them please try to deliver, no issue of late delivery. But on next day I received order cancellation notification, they did without my permission.

Sir, I am Flipkart plus member
I am his regular customer, but this time I am fully disappointed, sir here no matter of money, but I need that product which I wants to give my brother as a birthday gift,
If I will order it again then why I will pay 6999 rupees which is 3000 more than my previous order, for more details please watch order images..

Sir, I requested you to please listen my problem and try to solve as fast as possible .

Thanking you

Yours faithfully
Dev yadav

Respected sir/Maa, m

I want to say that I had ordered a boat stone (1500) speaker on date 5th August 2020 from Flipkart, which MRP price is 6999 but due to big saving days sale I got it at price of 3999 . They said to deliver it on 14 th August 2019, but they didn't contact me, I complaint customer care many times, that said that " sorry due to some technical issues we were not delivered your order at time, " they promised me that you will get your order soon, 5 times I visited to e kart office but they relate and gave me different different times. They miss behave with me, talked me in scolding manner and said me to get out, I decided to complaint in police against them, but I thought it's a small issue, Due to this I wasted my precious time and energy, by later complaint they said that your issue will be resolved by 21st August., Bt they call me at 22 August and suggest me to cancel my order I said it's not good I wait such a long time visited to your instakart service private limited office as per your wish I said them please try to deliver, no issue of late delivery. But on next day I received order cancellation notification, they did without my permission.

Sir, I am Flipkart plus member
I am his regular customer, but this time I am fully disappointed, sir here no matter of money, but I need that product which I wants to give my brother as a birthday gift,
If I will order it again then why I will pay 6999 rupees which is 3000 more than my previous order, for more details please watch order images..

Sir, I request please listen my problem and try to resolve as fast as possible

Thanking you

Yours faithfully
Dev yadav

Dear sir

I rohit kumar and my flipkart number [protected] and my concern is about my account as my account is blocked and my amount is stucked with flipkart you people blocked my account when i complaint regarding my product and still i didt get my money for the product as daily i am compaining and calling to call centers they are always giving me 72hrs time line for resolution see i am already sent a mail to you so many times but no one is responding even i tweeted my concern but still i didt get any resolution always you peoples are saying “trust we have classified shame on your company flipkart this is big company and you people are making me fool and fraud as its my huge amount of rs32995 from last 4 months i am complaining and struggling this is lockdown time but no one is ready to resolve my issue what is this service issue also and there is no proper help to the customers even i saw in the social platforms all the social handles i have checked everybody is suffering try issues to understand me i want my money i have paid huge amount and from the march month i am complaing regarding my return of product you can see that 4 times my return request has been cancelled from your end i want the account to be unblocked and iniate the refund of rs 32995 as already 4 months i have waited but you people are sending me the copy paste replies and i would like to inform you that in my account there is no email id is registerd at the time of account signup i was not updated any email so on call with flpkart customer care they haven’t updated till now and kindly reply back here and please don’t send me the same copy paste messege as number of returns you are stating but i request you to check i have given return request because it’s wrong item deliverd to me kindly provide my account to be unblocked and inaite the refund and update this email [protected]@gmail.com i dont know wherther they updated my email or not because whenever i am writting complaint over the mail i am not getting any reply here and your call centers are saying we have send a mail to you and reply to that mail and as i can check there is no mails from your end istead of offer mails of flipkart atlast kindly call me regarding my issue please try to understand flipkart already its 4month over but i did’nt receive my money during this lockdown you peoples are just giving me 72hrs time to resolve the issue like that but its completly fake commitments there so many complaint its above 100 times complaints i am mentioneing the order is here ;- od[protected]

My product name is casio g530 g-shok (Gwn-1000b

1bdr) analog-digital watch-for men

My number is [protected]

And unblocked my account and refund my money.

Please dont send any copy paste format automatic e-mail

Like — "trust we have clarified or ‘number of returns from your account’ like that i am genuine and you can check my product is deliverd wrong then only i have given return request and all 4 requests are cancelled from your end as i told you from the day of delivery i am raising complaints regarding my product and account blocked

My email id ; [protected]@gmail.com

My order id ; od[protected]

Kindly refund my money of rs 32995 its a huge amount i have been paid to you people

My flipkart is not crediting my gems. As i am winning crazy cannon live game and winning gems but the gems are not credited. This problem arises for the past four days. So i request to solve this issue as fast as possible.

I received a damage item on 23/07/2020 same day i called customer care they said it will be replacement 31/jul/2020 and no one come, again call customer care they said it will be delivery 02/08/2020 and no one come, again i call customer care they said it will be delivery on 08/08/2020 and no one come, again i call customer care they said it will be delivery on 17/08/2020 and no one come, again i call customer care they said it will be before 24/aug and today is 24/Aug no one come or no call received from Flipcart. i send many email but there is no reply from flipcart.

this is how flip-cart service, they just want to take money there is no solution if you received any damage item.

my order id is.-od[protected]

I purchased realme air buds and received on 17th August, i immediately found out that it is defective and not fitting into my ears. I asked for refund and they told me to go for service center in this lockdown time. So, I raised formal complaint to them and chasing for more than a week and no response from them and not at all updating me on the resolution. My 4K is with them and i do not want to keep this useless product with me. They don't know how to treat customers. They lost one valuable customer.

I ordered my phone on 10th of August the promised delivery date given to me was 20th of August, it reached the nearest hub on 19th of August but still wasn't delivered to me saying "it has been cancelled as it could not be delivered even after multiple attempts" when the truth is that it was never out for delivery, no calls were made to resolve the problem and I was at the delivery adress at all times. Then today they cancelled the order. I need this issue resolved and I NEED MY ORDER NOT A REFUND. They can't just cancel the orders just because they're not able to deliver on time. You need to improve on this.

My flipkart account got blocked somehow without me doing anything and now when i try to reactivate my account i cant, its just not letting me activate. my account was tied with my mobile number. please help !

mobile no. xxxxxx3241
email : [protected]@gmail.com

Dear team jeeves,

Hope this mail finds you well!!!

I am writing this mail in a very disappointing circumstances because my kodak tv which i purchased in december 2018 and took an extended warranty (Invoices attached) is not working since last week.

The point of disappointment is due to following

1. I lodged a complaint on 14th august 2020 and engineer (Mr arshu) visited on 17th august 2020 and found pcb faulty on the basis of his diagnosis which he told us it will take a week for the pcb to be replaced.
2. Engineer completed the call on 18th august 2020 with remarks "customer has rescheduled for another two day" which i got to know when i called the service centre number [protected] (The number was given by mr arshu).
My question is if the machine is faulty how an engineer can close the service call with wrong information?

3. I called the service centre again then they said you please get the complaint lodged again which i did on 18th august and till today 21st 2020 i was not contacted by anyone. Even the call is also not registered till now for service
4. Today is 24th august and nobody has visited till now

This made me dissapointed customer for flipkart and jeeves
Next time i shall think so many times before purchasing anything from flipkart

Dear Sir,
I want to inform you that the OD[protected] mentioned order that I have ordered this product 21st of August 2020 11 AM in COD (including a discount offer 15%) for the offer given by the flipkart company that this product is delivered by one day delivery that is 22.08.2020.

So that day I was waiting for whole of the day but the product not received in my home also I contacted the flipkart he told me we are sorry, please you wait for tomorrow I will delivered to you the 23.08.2020.

But this day also over they are not respond as per just their careless services.

I want to inform you that as per tracking report to this order flipkart through ECART LOGISTICS my product last updated tracking report 21.08.2020 at 5PM from Kolkata still not any progress.

But I want to inform you that as per my location from Kolkata hub just 1, 2 hours by road distance but they are not resolved my issue that I want the product for my urgency as per their mentioned date.

I want to inform you that still they are just talking sorry sorry but they are not respond as seriously to deliver my product.

I want to this product for urgent for this moonson weather cause this is the umbrella.
But they are not action for delivery also not updated their system.
I think this product will be cancelled by flipkart from somedays as per their behaviour.
So now I decided to file a consumer helpline page.
I think I want to a positive resolution.
Please find the three attachment.

Thanks,
R.Sen

Hello,

Why am i getting error "awb does not exist" when i track the status of my order placed from flipkart?

Shipment yet to be delivered. Ecom express - fdsp[fdsp[protected]]

Why is flipkart not updating the correct tracking number in my order?

Its been over 7 days and i am still waiting for the correct tracking number.

This needs to be fixed as soon as possible.

I had purchased a motorola tv from you recently, hardly 3 months back. Now the remote control is not working. Order details as /: Order ID: OD[protected] Address as: muhammed rizwan,
S/o dr.b.m.aslam,
Meenatheril, memana, oachira, kerala, Pin: 690526
I had already spoken to your customer care service person and she asked me to send the details.

Ordered phone from flipkart but received wrong product and even after 10+ days I didn't even got any update about that and still the wrong product is with me and i paid 12990 for that mobile and i got tecno spark 2 which cost around 9999 approx. The company and the seller are not giving any response even after so much complains registered by me. This is kind of a cheat these sellers are doing and indirectly they are representing flipkart so its a question on flipkart that how such sellers can work with this type of behavior with a reputed e-commerce company.
Need officials to have a look.

I received a product which was used and I opted for return in Flipkart. But on the date of pickup some one called and asked for the address and after sometime SMS was sent explaining pickup unsuccessful.Next day the same thing happened and noi one turned for the pickup.Now I am unable to return the product no refund has been initiated. Even the flipkart customer care service is not available.This is not at all tolerable.

I have ordered a poco x2 on flipkart on 16th august through prepaid payment and the seller of the mobile is truenet commerce. My order got confirmed and i got the delivery date of 22nd august. It is 23rd august today and the product is not packed yet and my payment is done already. They have also given me new delivery date of 26th august but the product is not packed yet. What am i supposed to do now? Please resolve the issue as soon as possible.

I ordered a product on 30-Jul-20 & It's delivery date was 13th Aug. But till now I not received my product. Not only that when I called in customer support number from 17th Aug they informed me to wait for 24hours & I will get a call from Flipkart before 9pm. But a single day they called me. My order id is OD[protected]

My contact- [protected]

I have purchase laptops on[protected]
And delivery date[protected]
I am return request on[protected]
He give me date of technician visit[protected] and technician Also Came and detect problem heating issue and keyboard not working and same day return request cancelled by filpkart and region is that issue solve by troubleshooting and me contact filpkart no one response till date help me please.

I have ordered Realme c11 2gb/32gb varient as on 12th August and it was supposed to be delivered within 16th Aug and which was cancelled and deliver on 17th Aug as mentioned by Flipkart, but i have not received the product till now (23rd August)

At first i have raised the issue regarding this issue to flipkart customer care. I have been told that it will be solved by 24th Aug, Since last 1week i was taking followup from customer care But today i got a call from customer care and he was saying to cancel the order and placed the new order, The phone i have ordered was in sale event of realme c11phone, Now i have to wait again for next sale and availability of the phone stock.

I have wasted the 1week of time for followup, Now i dont want to cancel the order, I need the delivery of the same product/phone as soon as possible

Order id :- OD[protected]
Tracking id :- FMPP[protected]

Thanks & Regards
Salahuddin Saiyed

Flipkart order ID OD[protected]
I had ordered one refrigerator on Date 12th August by doing exchange of my old refrigerator from Flipkart, which was delivered by Ekart on Date 21st August. on Date 22nd August Samsung Representative came for Installation But after unboxing of Refrigerator we found damaged refrigerator. Now when as per policy i urged flipkart for replacement of Refrigerator then they denied for same. My old Refrigerator is already with them new one i can not use due to damage.