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Updated: Dec 26, 2025
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0
007srkkhan
Aug 14, 2020
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Worst service experience with flipkart.
I have ordered some (3products in single order) products from flipkart i use 2 gift cards and paid rest amount by credit card for the order no. Od[protected]. Then after after 2 days i receive a message from flipkart 1 product is cancelled from seller side and refund will be done in giftcard. If the product is not available then i only use giftcards instead of paying partially by card after taking order they cancelled the order and providing refund in gift card. Then i call customer care and a guy name aman (Name told by him) call back and talk rudely and
Unprofessionally, was not willing to provide solution and when i asked to escalated the call he denied. He said do you know for which product you have paid by credit card. Are we refunding the same product. I made the partial payment by giftcard and credit card and they have not mention in the invoice also for which product they have taken credit card, then why their executive is asking for details. Please refund my amount in credit card and take action against your executive for rude behaviour with customer.
Sep 5, 2020
Complaint marked as Resolved 
They mailed that our costumercare executive will call you but when costumer care executive called they were unable to solve the problem. The attitude of the company towards complaints is not right they are useless in solving complaints
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
Flipkart Customer Care's response We will revert on it.
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    jyoti412
    Aug 14, 2020
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    I vikas, have ordered a 43 inch realme smart led tv on 6august, 2020, it was to be deliverd on 10 august. I have made the payment online and requested for home delivery but the delivery boy has refused to deliver and asked us to take it by our own. He has been really rude, he even made cancellation request many times but we didn't confirm it. It is for the 1st time i encountered such bad behaviour from flipkart service. We have made complaint 6-7 times through flipkart customer care phone number... But neither any action has been taken on the delivery boy nor my product is deliverd. Today its the last day for delivery...

    I hope you will take strict action on the delivery boy and please deliver my product soon...

    My phone number-[protected]
    Delivery boy number-[protected]

    I need the response as soon as possible...
    Aug 13, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 16, 2020
    Flipkart Customer Care's response     We will revert on it.
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      Pavankaarthik
      Aug 14, 2020
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      Address: Prakrti Apartment, 100 feet bypass road, velachery, chennai-42

      I bought kemei km-1400 moser type professional hair clipper on 7th june through flipkart. The given product not working properly, so i raised return request on the same day. Flipkart did not raise the pick up schedule up to today but my return request has been cancelled and refund amount rs 1026 cancelled.

      I sent many complaint to flipkart regarding this, they did not respond. Flipkart did not pickup the item in time, is it customer mistake. Please help us in this regard.
      Order id: od[protected]

      Mobile:[protected]
      Sep 12, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2020
      Flipkart Customer Care's response       We will revert on it.
      Verified Support
      Aug 16, 2020
      Flipkart Customer Care's response       We will revert on it.
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        S
        Shristi Dubey
        Aug 14, 2020
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        I places an order of rs 3988 real me buds and a case for the same, the order was a pre paid (Done by upi) i have received only the amount of case as the order was cancelled by the seller i haven't received the refund for ear buds of rs 3988
        +3 photos
        Flipkart customer support has been notified about the posted complaint.
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          G
          Gajraj Sa
          Aug 14, 2020
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          Resolved

          Website: www.flipkart.com/order_details?order_id=OD119364232197679000&item_id=11936423219767900&unit_

          I am 62 year old. I am waiting for my product for door step delivery from last 3 days.
          Delivery boy denied to deliver door step home delivery in rude manner & told me that he will cancel my order.

          Daily he is giving false statement that customer reschduled the delivery.
          Customer care are supportive but ground level its not working.
          Aug 12, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 14, 2020
          Flipkart Customer Care's response           Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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            9
            9amManish
            Aug 14, 2020
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            I want order two quantity but got only one please help me out my issue, why this happened...??
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Aug 14, 2020
            Updated by 9amManish             Why This Happen I Purchased Two Quantity Of A Product, But Got Only One ?? in Packed Parcel.
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              V
              Vikas1212
              Aug 14, 2020
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              My order got cancelled due to again lockdown in that area and flipkart have self problem with there ekart service provider they had shutdown there courier service due to lockdown corona spreading my order no od[protected] od[protected]
              Fraud cheater company is flipkart and later on my account also got blocked by flipkart. Kindly unblock my account login id [protected] and email id is reenaverma242.[protected]@gmail.com many calls and more the 12 mail done no
              Proper reply got, don't harrast customer 100000+ of twites are clearly saying flipkart is doing fraud with customers and on other social media too kindly give my wallet around which is around 25k money back i am unable to see my wallet balance. Consumer court but how can they blocked my account with so much money amount in it. I need my money back this is a fraud kindly help me.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 14, 2020
              Flipkart Customer Care's response               Hi, We are sorry for the trouble caused. We're writing to you about your Realme Narzo 10A (So White, 64 GB)
              with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Aug 20 and should be reflecting in your Gift card section of your Flipkart account by 17 Aug 20. Also. for order OD[protected] the seller has confirmed that the refund has been completed on 07 Aug 20 and should be reflecting in your Gift card section of your Flipkart account by 17 Aug 20.
              Aug 14, 2020
              Updated by Vikas1212               Hello Flipkart how you people misleading consumer court also.
              Consumer court kindly check they had blocked my account kindly check in attachment they had blocked my account gift card was added in my account I will not be able to use gift card with my account get unlock they knows every things very well they are just manipulating the topic.
              My case is why my 2 order got cancelled.
              My account got blocked without any reason in my account there is lots of money around 22k currently I am unable to check because my account is blocked by Flipkart every date I and my relatives child are losing there study's and I am losing my job due to no mobile to work from home,
              I had ordered 2 mobile it got cancelled with any reason I paid money from Flipkart wallet they had cancelled my both mobile and later blocked my account my account have around 22000 in it I am losing every day shot of money they are just cheating with customers lakhs of twites are there in tweeter and other social media clearly saying they are now cheating with customers and doing fraud even consumer court also can see that how manipulating misleading even court they are now bulding new scams. Lots of email but no reply and many call to Flipkart customer care but they never get connected they are now doing fraud.
              Kindly send my 2 order of mobile phone and unblock my account asap if anything happens to me or my family member due to shot of money because my gift was attached in Flipkart and you people had blocked my account and my order is also you people had cancelled I need my order and unlock unblock my account

              Verified Support
              Aug 16, 2020
              Flipkart Customer Care's response               We will revert on it.
              Aug 16, 2020
              Updated by Vikas1212               Dear consumer court kindly see how they are so big bigger millions core's money of company is doing infront of you hassing people they have all details and every things with them but now they again thinking for manipulating court and customer now they will create some new story or any other ways to harrast customer.
              Kindly pls my request to file FIR again then many innocent people's are facing same problems.
              Kindly file FIR against them. I am every day facing problems due to my account block by them my all money have been taken by Flipkart I am feeling very helpless kindly file FIR against them kindly unblock my account pls
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                M
                Md Inaam Uddin
                Aug 13, 2020
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                Resolved

                Address: House number 23 gali no 2, Garhi harsru, Gurgaon

                I bought a product of swipe tablate from flipkart, the feature it is showing on flipkart is high but the quality of product is too bad, i want to return it but they are not at all coprating.

                I think flipkart is fraud company selling duplicate product
                If you purchase product with good faith of filipkart, you are wrong.
                Filipkart support selling very bad qulity product by saying high feature

                Picture quality is too bad
                Card not suppoting
                Volume is too low
                Very slow
                Pathetic product

                Flikart is a company where you buy product and chase to return very bad quality product

                Customer care is not working

                You can just regrate buying from flipkart
                Aug 24, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2020
                Flipkart Customer Care's response                 Hi, We are sorry for the trouble caused. We are writing about your replacement of the Swipe Slate 2 32 GB 10.1 inch with Wi-Fi+4G Tablet (Grey) has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup and delivery of the product from your address by 17 Aug 20. The seller will ship the replacement to you via courier service provider and this will reach you by 17 Aug 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
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                  A
                  aka121
                  Aug 13, 2020
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                  Address: Bangalore,Karnataka

                  My flipkart order od[protected], stuck at same location from more than week, passed delivery deadline also, please check on this issue
                  Ekart tracking id: fmpp[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Sarang Sharma
                    Aug 13, 2020
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                    Resolved

                    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

                    Hello flipkart,
                    I bought moto one fusion plus on 10-aug-2020 and get on 12-aug-2020. This phone's software has an issue that the call recording feature has a bug it says "this call is now being recorded" which can be heard by caller and listener. My profession is rely on call recordings. This product was eligible for return [refund] at time of ordering. I got issue in phone so i tried to return this but this is now showing up only replacement. Pls help me i cant use this phone with this bug. Please return this product. Your chat-bot is also saying this product is eligible for return. I asked 3 times before buying this phone [problem] "is this item is eligible for refund" your executives said me "yes it is" eligible. Now i am facing issue. No resolution over chat and telephonic conversation. Pls help me at this stage.
                    Mail : [protected]@gmail.com
                    [protected]@hotmail.com
                    [protected]@gmail.com
                    Mobile - +91-[protected]
                    +91-[protected]
                    +3 photos
                    Sep 3, 2020
                    Complaint marked as Resolved 
                    Refund done
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 14, 2020
                    Flipkart Customer Care's response                     We will revert on it.
                    Verified Support
                    Aug 14, 2020
                    Flipkart Customer Care's response                     We will revert on it.
                    Aug 16, 2020
                    Updated by Sarang Sharma                     NO RESOLUTION TILL 16-AUG-2020 [ 48 HRS AFTER MAIL REPLY ] I GOT REPLY FROM FLIPKART ON 14 AUG 2020 @ 23:43 BUT ITS NOW 16-AUG-2020 NO CALL NO MAIL . [23:01]
                    Verified Support
                    Sep 04, 2020
                    Flipkart Customer Care's response                     Hi, We are sorry for the trouble caused. As per your update on the complaint, thank you for confirming that the refnd has been done. Hence, closing the complaint from our end.
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                      Praveen Pc
                      Aug 13, 2020
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                      Hi,,
                      I have ordered the item id:od[protected] on 7th aug 2020 after receiving the product on 12th aug 2020 the item were missing from the box, also looks like old product and requested for return but return is cancelled from the seller without any genuine reason.

                      Kindly help to came out of fraud happened.
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        E
                        EJP Hema Sathiaraj
                        Aug 13, 2020
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                        Address: S1-EMPIRE, 117, 5TH STREET, THORAIPAKKAM, CHENNAI - 97

                        I ordered a hp laptop for rs 75990 on 2nd august and canceled the same in the same date. Flipkart accept my cancellation and sent the massage and confirm the refund amount to my bank account on 11th august 2020. But till now i did not receive the amount and i checked out the bank authorities and they said to approach flipkart authorities

                        But flipkart sent the msg 'amount is credited and the transaction id is
                        0d[protected]

                        Till now, the amount is not yet credited in my bank account. Kindly check the details and refund the amount as early as possible

                        My flipkart user id: [protected]
                        Name: e j p hema
                        My email id is: [protected]@gmail.com
                        Flipkart customer support has been notified about the posted complaint.
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                          M
                          mittu singh
                          Aug 13, 2020
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                          Resolved

                          I ordered realme6i on 31st july 2020, it should be delivered on 4th aug 2020. But they didn't deliver it further i contacted customer support they gave date till 11th August but they didn't resolved the issue. They again I complaint so they told me to wait for 48 hours but than also no resolution. They are neither delivering my order neither they are cancelling it.
                          +1 photos
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 14, 2020
                          Flipkart Customer Care's response                           We will revert on it.
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                            K
                            kunnu12
                            from Mumbai, Maharashtra
                            Aug 13, 2020
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                            Resolved

                            Address: Bangalore

                            I have bought a gulab jal from flipkart at rs 139 plus rs 60 delivery charges, after getting this product i found mrp tag was rubbed with permanent marker, then i removed it, then i found the product mrp is only rs 75 means the flipkart took extra 64 rs from me. Then i complaint against it but they did nothing how shameful act from flipkart.
                            Even after complaining the product is still showing mrp of rs 139 rs.
                            +2 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            They refunded my money
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 14, 2020
                            Flipkart Customer Care's response                             Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                              M
                              mathew job
                              Aug 13, 2020
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                              Address: Kanjickal house pulincunnu

                              I have ordered a product and have not received the refund yet. Kindly resolve the issue as soon as possible
                              +2 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                R
                                Rameesrey
                                Aug 13, 2020
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                                Address: R.K pilla road, chullickal, kochi

                                I ordered a whirlpool washing machine thru flipkart by Making the payment in advance on august 5th. I got an update that the product was shipped and reached my nearest destination on 6th and the expected delivery date was 8th. It’s almost 1 week now there is no update about my delivery. Flipkart team is neither answering my calls nor responding to the complaints which I lodged in their website.
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2020
                                Flipkart Customer Care's response                                 We will revert on it.
                                Aug 17, 2020
                                Updated by Rameesrey                                 My Order was supposed to deliver on 8th August and today is 17th august.
                                10 days now without any updates from flipkart. They are not even answering our calls. Is this the right way to treat a customer? Worst experience ever.
                                Can't wait anymore. I need an urgent solution.
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                                  F
                                  Farheen Qadri
                                  Aug 13, 2020
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                                  I have placed an order with order I'D no. OD[protected]. Payment worth Rs. 9999/- has been made. Payment receipt is attached to this email. But as per tracking, payment confirmation is still showing as pending...
                                  In this regard, it is requested either to confirm the order Or refund the amount...
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Ravikudartkar737
                                    Aug 13, 2020
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                                    This is my order number

                                    OD[protected]

                                    qty 2 ra 684

                                    I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Pradnilbhagane73636
                                      Aug 13, 2020
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                                      This is my order number

                                      OD[protected]

                                      qty 2 ra 684

                                      I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        SachinSalve838
                                        Aug 13, 2020
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                                        This is my order number

                                        OD[protected]

                                        qty 2 ra 684

                                        I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                                        Flipkart customer support has been notified about the posted complaint.
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