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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 902

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J
Jagatm Sharan
Aug 21, 2020
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Address: ROOM NO 179 DAE TOEN SHIP KALPAKKAM

I registered a complain through mail and voice also against flipkart login issue. They unable to solve my problem. And take 20 dayd plus time and they did not provide any correct information regarding my issue. I got a mail 15 days before due to high return generate ur account will block when i asked him to give me last order details then they told me we r not provide u. They are bluffing me i m plus member of flipkart and they are telling lie. So i am requesting to please solve my issue
Flipkart customer support has been notified about the posted complaint.
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    Bhola Nath Seth
    Aug 21, 2020
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    Address: West Bengal

    I have purchased one Microsoft window 10 OS but product is totally fake, which include oneDVD without Microsoft product key my order no. OD[protected]. There when I try to install but product key not available I can't do anything. I could have been contacted Microsoft without product key, please provide original Microsoft product key or return my money.
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      K
      kavimass
      from Krishnagiri, Tamil Nadu
      Aug 21, 2020
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      Address: Krishnagiri

      Hi i am kaviyarasu from krishnagiri tamil nadu aug 11 2020 i place a order 3 t shirt combo rupees 459 i was paid the order prepaid but the order was delayed for upto 4 days and i received a parcel on aug 21 2020 they delivered a wrong product they delivered a small size baby t shirt i am upset for that moment so please concern my issue take action on the seller my order id od[protected]
      Flipkart customer support has been notified about the posted complaint.
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        ritu7890
        Aug 21, 2020
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        There is some spots on the screen for which i need a replacement of the product. Hp polices as well as flipkart policies says that the any electronic item will only get replaced and no refund options is available. But i don't know why the seller is giving only refund option and flipkart is allowing such sellers against their own laws. Also i requested a call back from senior department for may be 10 times bt no call had been received by me.
        Must say flipkart and its service both are sick and they need help..
        Flipkart customer support has been notified about the posted complaint.
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          V
          Viknesh Vicky
          from Bengaluru, Karnataka
          Aug 21, 2020
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          Hi team,

          My name is viknesh dakshinamoorthy.
          I have ordered the ps4 slim 1tb from your website on 5th aug 2020.
          My order id : od[protected]

          The product was initially promised by flipkart to deliver me by 13th aug 2020, but i didn't received my product so contacted the customer support team they escalated my issue and promised me that the issue will be resolved by 20th aug 2020, and today is 20th aug 2020 and the product is still not delivered.

          I contacted your support team again this morning and the actually don't know the status, for all my questions they have just one same answer as "we understand your concern sir, your issue as been again escalated and our backend team is working on that please wait for 24-48 hrs and your issue will be resolved"

          Please be consider this as my final friendly complaint from me.. And resolve the issue within 3 days (Your team asked me 24-48 and am offering one more day)
          Flipkart customer support has been notified about the posted complaint.
          Aug 22, 2020
          Updated by Viknesh Vicky
          Still I didn't get any response from Flipkart team and the issue is unresolved. I don't know who marked this as resolved one.

          Verified Support
          Aug 23, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Aug 23, 2020
          Updated by Viknesh Vicky
          Still my product is in Bhiwandi :(

          Aug 23, 2020
          Updated by Viknesh Vicky
          Today I get a call from Flipkart, they did that priority has been updated and my product will be deliver as soon as possible
          Aug 24, 2020
          Updated by Viknesh Vicky
          Hi Flipkart customer care,
          Still my product is in Bhiwandi location only, not yet moved a single inch.
          Then how or why my complaint status changed to resolved?
          Isn't that cheating? You could mention that you are working on that case, without taking any action why do you changed the complaint status as resolved one?

          Aug 25, 2020
          Updated by Viknesh Vicky
          I tracked my order on both Flipkart and ekart websites . Flipkart said that the shipment reached my nearest hub and yet to be delivered but Ekart logistics says that my product is still in Bhiwandi. Which one is true?

          Aug 25, 2020
          Updated by Viknesh Vicky
          Still my issue is not resolved but the status showing resolved in this forum.

          Aug 25, 2020
          Updated by Viknesh Vicky
          Order ID:
          OD[protected]

          Hi team,

          My name is viknesh dakshinamoorthy.
          I have ordered the ps4 slim 1tb from your website on 5th aug 2020.
          My order id : od[protected]

          The product was initially promised by flipkart to deliver me by 13th aug 2020, but i didn't received my product so contacted the customer support team they escalated my issue and promised me that the issue will be resolved by 20th aug 2020, and today is 20th aug 2020 and the product is still not delivered.

          I contacted your support team again this morning and the actually don't know the status, for all my questions they have just one same answer as "we understand your concern sir, your issue as been again escalated and our backend team is working on that please wait for 24-48 hrs and your issue will be resolved"

          Even I already complaint in this forum but that complaint marked as resolved but it is not resolved.. till to date I didn't received my product and no action taken so far.. all I get is only a fake promise and they are pushing me day to day..
          Like initially it's 13th aug and pushed to 21st aug and 23rd aug and today 25th aug now again asked me to wait another 24-48 hrs.. I don't know how much another 24-48 hrs I need to wait to get my product be deliver .this is the worst ever experience from Flipkart. Because of this mental pressure I felt like committing suicide
          Verified Support
          Aug 26, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Sep 01, 2020
          Updated by Viknesh Vicky
          The customer care called me on 22nd and said the product will be delivered within 24-48hrs and 24th their backend team called me and said that within 24hrs the logistics team will contact me but still now am waiting for more than 48 hrs no one called me.. it's 26 aug today. And still my product is in Bhiwandi. And Am in Chennai :( when I contacted their chat support no proper response they says like we are working on this please wait for 24-48 hrs.. it's really making me depressed .
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            M
            MAHENDRA INGALE
            from Ahmedabad, Gujarat
            Aug 21, 2020
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            Flipkart Team. You have been getting on my nerves the last one days. Inspite of my multiple calls made to your customer associates, none have been able to give me a resolution to my Order ID OD[protected],
            Ekart Logistics -FMPP[protected] delivery, which was scheduled for 19th Aug n not delivered till date. Pathetic service from Flipkart. Just at this moment, speaking to a customer associate and he put me on a long hold just to initiate a supervisor call back request. What the hell is going on. Will you be delivering my order or should I cancel the order? Also i raise complaint no is IN[protected]
            resolution date is 25th aug
            But no response from filpakart and Ekart
            Flipkart customer support has been notified about the posted complaint.
            Aug 21, 2020
            Updated by MAHENDRA INGALE
            Daily resolution date changed
            First promise date 24 augest 2020
            Then after 26 augest 2020
            Now 27 augest 2020

            Aug 22, 2020
            Updated by MAHENDRA INGALE
            Still i am waiting no response from filpkart
            Aug 22, 2020
            Updated by MAHENDRA INGALE
            Whenua we get my order ?
            Verified Support
            Aug 23, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Aug 23, 2020
            Updated by MAHENDRA INGALE
            Please do the delivery asal because it is already delayed by 4 days
            Aug 23, 2020
            Updated by MAHENDRA INGALE
            Today we have not received any call from flipkart regarding my order delivery
            Aug 24, 2020
            Updated by MAHENDRA INGALE
            I am waiting for our order, and no one call to me from customer care and delivery boy, please resolve this issue asap
            Aug 24, 2020
            Updated by MAHENDRA INGALE
            Please slove above issue asap
            Aug 24, 2020
            Updated by MAHENDRA INGALE
            No update from flipkart from 19 August
            Please find out gaps and delivered asap

            Aug 25, 2020
            Updated by MAHENDRA INGALE
            Today also not deliver my order
            Look in this matter and sort out asap otherwise cancel my order
            Aug 25, 2020
            Updated by MAHENDRA INGALE
            Today also no update from flipkart
            Please let me know next steps
            Aug 27, 2020
            Updated by MAHENDRA INGALE
            I have received massage my order out for delivery on around 4.58pm and after some time again one massage received undelivered around 6 .00 pm .
            Now same time I visited to Ekart logistics office and I see there is my order in the shop. Above activity done in the system however my order not out for delivery and pick from shop.

            This most more bulunder work from ekart logistics and there is no control from flipkart.

            Now I am worried about my order not delivered due to same situation happen every time.

            I hope this issue resolved by flipkart ASAP and make strong policy against Ekart logistic.

            Also see the attached image for your reference

            Aug 27, 2020
            Updated by MAHENDRA INGALE
            Jalgaon Ekart logistics manager not pickup call
            [protected]
            [protected]

            No one can support to resolved this issue
            Please let me know how to cancel this order
            Aug 27, 2020
            Updated by MAHENDRA INGALE
            Above phone of ekart logistics manager
            Please call him he will not pick up call
            Aug 28, 2020
            Updated by MAHENDRA INGALE
            Ekart agent said I call multiple times but nothing in actual. We don't have received any call from flipkart agent and ekart services.

            Now I want to cancel my order due to delayed.
            I call to customer care they told me we don't have this authority to cancel order.
            Let me know how to cancel this order.
            Also let me know when we get my refund amount.
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              aj9153
              from Delhi, Delhi
              Aug 21, 2020
              Resolved
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              Resolved

              I have orderd for redmi 8 mobile on 7th aug 2020 which supposed to deliver to me on 11th aug. But i did not receive my order on promise date, so i raised a complain regarding late delivery, then they reschedule my delivery date to 14th aug. Again i did not receive my order on 2nd time of promise date. I again raised a complain then they give me new delivery date of 21st aug and still it does not seems that i can get my order today also.
              I want to know that who is responsible here and who is going to pay for trouble from which i went through. I have order mobile because i need to work from home and my total dependency was mobile. So can anyone one tell me what should i have to do from here onward.

              My order id - od[protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 23, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                Saptarsee Nath
                from Guwahati, Assam
                Aug 21, 2020
                Resolved
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                Resolved

                flipkart delivery delay and not despatching it after it reached guwahati hub

                I had book an onida 1 ton split ac via flipkart and it was scheduled to be delivered by 19th august 2020. However, its been 21st now and i have no updates on the delay nor any scheduled delivery next. The order id was : od[protected] and it was to be delivered at :

                Flat no. - b1, block - b, siddharth villa, anand nagar path, vill-dwarandha, guwahati. Pin-781022 six mile, opposite arihan atithya hotel guwahati - 781022,...
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                Tech Niche
                Aug 21, 2020
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                I had ordered a smartphone on flipkart. But on the date of delivery i don't got any updates regarding my package from flipkart and on the next day i got a message which state that "cancelled: sorry, redmi 8 (Onyx black, 6... With order id od[protected] has been cancelled as our courier partner was unable to deliver to your address".
                Flipkart customer support has been notified about the posted complaint.
                Aug 21, 2020
                Updated by Tech Niche
                I had ordered a smartphone on flipkart . But on the date of delivery I don't got any updates regarding my package from flipkart and on the next day I got a message which state that "Cancelled: Sorry, Redmi 8 (Onyx Black, 6... with order id OD[protected] has been cancelled as our courier partner was unable to deliver to your address" .

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                  M
                  Monusingh5419
                  Aug 21, 2020
                  Resolved
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                  Resolved

                  I ordered narzo 10a from flipkart on 17th July 2020. Amount deducted from bank but flipkart keeps showing that payment was not confirmed by bank end.I consulted from my bank and they are saying that payment was successfully done to flipkart.Real problem start from 16th August when this order is not in my order section of flipkart and customer care keep saying that this is invalid order.plz help.i am also sharing my previous chats with flipkart customer support in which they assured me that i will get my refund within 16th August
                  Aug 22, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Aug 23, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    sanwariyapatel
                    Aug 21, 2020
                    Resolved
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                    Resolved

                    I have ordered whirlpool full load washing machine in the Flipkart dated.29 / 07/2020 and experted door step delivered time is 07/08/2020, in my home address also accepted my location PIN code 326513 and after I have ordered place and payment was successful rs 11429 rupees after payment order has been successfully placed, I am waiting for expected delivered times and also inform to Flipkart about delivered my product this is sure saying your products delivered in timing, I have also recording, but my product not received and I have received a mail and massage your order has been canceled this is not delivered your payment is refund, why flipkart not delivered my product why canceled my item without any information, why blocked my amount 15 day, i have arranged 11429 rupees in someone for purchasing washing machine who is responsible for this type o[censored]nnecessary issue, no one Flipkart executive and team help me so after consumer help, please provide best solution and take necessary action again st Flipkart service's
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry to let you know that your order for the product 'Whirlpool 6.2 kg Hard Water wash Fully Automatic Top Load Grey' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Aug 20 and it should be reflecting in your source account by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                      TnaM
                      Aug 21, 2020
                      Dec 13, 2023
                      This thread was updated on Dec 13, 2023
                      Resolved
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                      Resolved

                      Delivery delay and not despatching it after it reached bangalore mother hub

                      My order was supposed to be received on 20th august is still in transit.
                      The item has reached Bangalore but haven’t shipped from there to Kerala yet.
                      Tracking ID: FMPP[protected]

                      There were 3 updates at different time on same day that the item has reached Bangalore motherhub. Though it has reached abangalore on 20th morning, the produt it not despatched from there to next location.
                      I tried contacting...
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                      16 found this helpful
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                      Pooja Jadaun
                      Aug 21, 2020
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                      I have purchased bata blue sandals.they delivered me wrong product and now I want to return so they are cancel my refund request.
                      Flipkart customer support has been notified about the posted complaint.
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                        akhilakm
                        Aug 21, 2020
                        Resolved
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                        Resolved

                        Delivery boy always refuses to deliver to our address. I have ordered motolola one fusion plus on 10th august 2020. My order number is od[protected]. Delivery boy asks us to come and collect from a shop which is 3kms away from my home or tells us to collect from the courier which is 12kms away from us. He did the same thing with this order. When i told him to deliver to my address he didnt contact me further and i got a message that he tried to call me but i refused. Infact he didnt try to contact. I called customer care and they told that issue will be resolved. And i got a call from the delivery boy after this and then he asked me for the address thats it then no calls. I got a message that my item has been cancelled because delivery boy could not deliver. I need the product not refund. Please take action against the delivery boy. Though my address is a village address the road is really good and there is no containment zon e here.
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry to let you know that your order OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 20 Aug 20 and it will be reflecting in your account by 28 Aug 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                          rikki9808
                          Aug 21, 2020
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                          Hrllo,

                          I have purchase laptop from flipkart and seller cancel the item after payment. When i ask for refund no one listening and no one refunding my money back to me. Every one playing from last 3 month. I am suffering from financial condition.
                          Flipkart customer support has been notified about the posted complaint.
                          No one listening this issue they are investing and getting money and eat food for survival from last 3 month.
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                            Venkat Chavthina
                            Aug 21, 2020
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                            Od[protected]

                            Above order of thomson tv is received to destination on13.08.2020. From that day onwards i am continuously speaking to your local vendors, but they are not responding well.
                            On august 14th i approached them. They told that today is raining and we will not handover tv.
                            After 2 days after rains stopped, i called them, they told that it is not possible to dispatch.
                            From that day onwards almost 9 days. No one is responding.
                            How can we trust flipkart with these local persons. Today also i called them but as usual they are telling, they will dispatch tomorrow.

                            Iam vexed and writing a complaint agianst flipkart
                            Flipkart customer support has been notified about the posted complaint.
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                              nitskaren
                              Aug 21, 2020
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                              Address: BANGLORE

                              Meine flipkart se 09 june 2020 ko moto g8 plus mobile purchase kia tha jo ki mujhe 12 june 20 ko receive hua same mobile of charger work nahi raha sahi se and mobile bahut heating issue create kr raha hai 1st day se meine meine same day replacement k liye mobile ko flipkart mein request raise kr di flipkart ne tech visit arrange kia.

                              1st technician visit detail:meiine usko bataya ki mobile mein heating issue hai while charging he said "sir heating issue toh koi bhi company company nahi krti " i said him even when i use whats up mobile kafi heat ho jata hai woh bolta hai sir third party like whats up sab use kroge woh v hum cover nh krte woh hardware ka ek test krke chala gaya with in 4 min 23 sec

                              problem solve nh hue mera flipkart ne replacement cancel kr dia again mein request raise kia again technician arrange hua woh same woh test krke chala gaya.

                              Flipkart wale ne mujhe 2 months tak aise hi new dates dete gaye i was torced by flipkart with their fake commitments with i have proof call recodings

                              bahut hi try krne k baad again 17 aug ko technician visit hua technician aaya meine usko bahut request kia aap mobile ko charge par laga kar check kro but usne refuse kr dia just 2 mins ka hardware test krke jaane laga meine bahut request kia usse woh den bolne laga aapne mobile damage kr dia hai jab ki mein vidoe attach kar raha hu aap dekh sakte hai koi damage nh hai just uss par dust laga tha ...Tecnician started misbeahving with me bolta "aapko jo karna hai kro aapka mobile replace nai hoga " rude behaviour.

                              Abhi meine flipkart ko yeh sab problem batya toh unhone bola again tech visit hoga meine unse pucha are you sure iss time mera mobile return ho jayega he said ha sir agar techician visit cancel ho gaya pakka ho jayega i have recording proof .

                              Flipkart ne woh tech cancel kr dia and woh bolne lage ki aap motorola service centre jao but mera mobile 1st day se hi issue mein hai.

                              Inka seller hai savadika retail private limited jisne ki bahut logo k saath fraud kia hai iske khilaf bada action lena chaiye yeh log phone ki jagah par talcom powder and stone bhi bhej dete hai .

                              Please aap meri help kre mujhe mobile ka replacement krke de .

                              Proof attached
                              +1 videos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2020
                              Flipkart Customer Care's response
                              Hi, We're sorry to hear that you're facing issues with your Moto G8 Plus (Cosmic Blue, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
                              Aug 21, 2020
                              Updated by nitskaren
                              For your kind information tecnician has not checked the issue properly i have requested him to check properly for 5 mins he don't listen he is rude behaving with me .can you see in vidoe that phone is not working .

                              I am falling under replacement policy it's your responsibility to give me replacement this issue have problembs from day when I received.

                              Don't torcher me in this case I have all evidence of your commitments
                              Aug 27, 2020
                              Updated by nitskaren
                              Cousumer court kindly look into matter I am using this heating phone from day 1 I received and any incident and injury occur due to this heating phone will be raising big case against flipkart they are just negecting my issue.
                              I want case against flipkart with all evidence of mentally harrasment and fake commitments .. I can give you all the evidence
                              For your kind information tecnician has not checked the issue properly i have requested him to check properly for 5 mins he don't listen he is rude behaving with me .can you see in vidoe that phone is not working .

                              I am falling under replacement policy it's your responsibility to give me replacement this issue have problembs from day when I received.

                              Don't torcher me in this case I have all evidence of your commitments
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                                Monusingh5419
                                Aug 21, 2020
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                                Resolved

                                I ordered realme narzo10a from flipkart on 17th july 2020 and i have done payment through phonepe application. Payment was successful and amount deducted from my bank account but flipkart is showing that your payment was not confirmed by bank end. I consulted my bank customer care and they are saying that payment was successfully done to flipkart. I am attaching screenshot of bank statement and mail provided by flipkart
                                Aug 22, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2020
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                Aug 21, 2020
                                Updated by Monusingh5419
                                [protected]@gmail.com
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                                  Devanshharsh7
                                  Aug 21, 2020
                                  Resolved
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                                  Resolved

                                  I have ordered a Nikon DSLR on 6th of August.
                                  The delivery date was showing 15th aug but still yet it is showing item at Bamnoli centre since 7th august. It has been 15 days and I have not received my product yet.
                                  I have trusted and payed my money online and this is the way Flipkart is treating the trust of their customer.
                                  Please help me
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 21, 2020
                                  Flipkart Customer Care's response
                                  Hi, We are sorry to let you know that your order for the product 'Nikon D3500 DSLR Camera Body with Dual lens: 18-55 mm f/3.5-5.6 G VR and AF-P DX Nikkor 70-300 mm f/4.5-6.3G ED VR' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 21 Aug 20 and it will be reflecting in your account by 02 Sep 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                                    anuj rampal
                                    Aug 21, 2020
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                                    I ordered realme buds air from flipkart and i got the duplicate product but now flipkart is not giving me refund as i want to return the product and want a refund
                                    Flipkart customer support has been notified about the posted complaint.
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