Flipkart Complaints & Reviews

I have created flipkart account few years back with a mobile number 741538xxxx. Sometime ago i lost my sim and henceforth number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Sir my products poonia cpu is return cancelled but not approved why??

This is against my return request for tommy hilfiger t-shirt on 13th sep, 20 complaint no[protected]; for which till date i havent got the pick up done & no communication of return. I received a mail mentioning to share my aadhaar card/pan.

Are you guys phishing out my private data. Is there anywhere in your return policy that personal data is to be shared for bloody return of a t-shirt.

This is totally disgusting and unprofessional. I have been a regular customer but this is complete harrasment and breach of trust. I never faced any such petty issue with 'myntra' or 'amazon'.

I wont share any data and want this return query to be resolved asap!!!

Dont want to go legal route for it and bring all of it on social media regarding the absurd way of procuring customer data and sharing it further to third parties.

Girjesh chohan
[protected]

I ordered the san disk cruzer force16 gb pen drive in 1+1 offer in flipkart. But, out of two i only got one on 18 august, 2020. Then i complained the company about the same and they said some mistake is there. I told them if they will provide two i will purchase the product otherwise i will return the product. Then, they file return request for my item and also my item was eligible for return. I have sent my identity documents for return but they neither took the item nor delivered which was missing. Every time i made request and they showed that issue is solved without my consent.in this way return date got over on august 28, 2020. Again i contacted consumer support and they said we will reach you and took item from you. I waited from 5 september to said date of 15 september. Then in help centre option i found that issue was resolved. Now, these people are neither responding through customer help when i write them to call me.

Sir
My product zoonis cpu return options does not show from 12 september, please solve this problems

I ordered Redmi Note 5 Pro on 15th August 2020 from Flipkart, it was delivered on 24th August 2020, but i got used product. The package of Redmi is tempered/broken. There are some scratches and dents on mobile. And also it is out of warranty. I did four times request for return from return request option first was on 25th August 2020, i recieved a return request accepted mail. But after some days i saw that return request was cancelled, I did another request, and it was accepted but after some days it was cancelled, I did it for four times but it was still cancelled after acceptance. After that the return policy ended and now i am unable to make any return request. So, Kindly fix it and refund my money. And take an action on seller because he/she is making us fool and cheating us by sending used and out of warranty product. It is the biggest scam by flipkart.

Delivery agent from Ekart Logistics ...
I returned shoes and he accepted and went.My refund accepted and he went
Afterwards He send message and Talk with me Rashly. He arguing with me and talked very indecently . This product was not eligible ...I am only asking that How he can take the product from me without Knowledge and Sending messages ur refund cancelled and pickup is not done yet... please take action on it.Thanking you...

I order garnier cream SPF 19 but flipkart diliverd diffrent garnier cream.

The product was ordered on the 1st of June, 2020, with order id OD[protected]. It has not been delivered till date. It has been more than 3 months now. Flipkart has given us nothing but false assurances. We want full refund of the payment we made.

From the date of delivery (I. E. 02/09/2020) the product is not working. It is totally dead in condition. I raise my issue on 03/09/2020. But still the problem is not resolved. I want my money refund and return this product. But there is no response from flipkart. It takes 15 days but problem is not solved. I want my money.

So problem is flipkart block my flipkart plus account and i am trying to open my account they did not open i called him more then 5 time from date September 02.2020.
I HAVE DUE RS. 1820 TO PAY FLIPKART PAY LETER ACCOUNT I WANT TO PAY IT. I SAY TO HIM PLEASE TELL ME ANY ALTERNATE TO PAY THIS AND YOU WILL OPEN MY ACCOUNT WHEN I COMPLETE ALL T&C.
THIS DUE IS INCREASING DUE TO PENDING PAYMENT.
PLEASE HELP ME
MY FLIPKART ACCOUNT "[protected]@gmail.com"
my all complaint no.
1) IN[protected]DATE SEPTEMBER 02.2020)
2) IN[protected]DATE SEPTEMBER 08.2020)
3) IN[protected]DATE SEPTEMBER 12.2020)
4) IN[protected]DATE SEPTEMBER16.2020)

I placed two mobile orders which were coming in the same package with the same tracking id. But i got a mobile from the package and a bill. The second mobile was not in the package, please check it and i should be returned my money. I opened the package in front of the courier boy, in which there was only one mobile, he also spoke to testify about it. Please return my money to me.

Order id - od[protected]

I am ordered two mobile phone but receive only one mobile in this box.

Please replacement or refund this product.
Order id - od[protected] this order id mobile is not available in this package.

I purchase 5 items in my booking details but, one of them is wrong product. As i returned as per flipkart policy and submit all documents but still its going to 15 days but refund cancelled and no refund reflected. While i did not received my products and money deducted for the same. Cc respond is illogical. Please help me to get my refund.

Dear sir, i ordered Sansui 6.5kg washing machine on 13th August, and the expected delivery date was 3sep, but we didn't get the order on that day, and i raised the complaint also and i called ur costumer service support persons, they extend the date to resolve the issue by 11 sep, but they didn't solve the issue, and again they extend the date to 17th September, but now without any notice, they cancelled the order.. so now i planned to raise the complaint in consumer court to take action regarding the issue...

I ordered iphone xr and got it on time i. E. 13-sep-2020. After getting the product i tried checking the imei number of the product but the number did not match the brand and the model. I raised a complaint on 14-sep-2020 and spoke to a customer care executive and he was giving me wrong information. Since then i am daily following up on this but flipkart is not helping me. All they can say is you have to wait till 24hrs, 42 hrs or 72hrs. I have wasted my 47, 500 and they are not giving any satisfactory solution to this. This is going to be the last purchase of mine n flipkart and i will not stop here i am going to post this story on every social media platform if i did not get my money.

Flipkart block my account from getting rewards which i have earn by playing flipkart games and video like
1. Fake or not fake
2. Kya bolte public
3. The great dance off and etc.
In this games i have won gift voucher and coins. After winning the block my account saying suspicious activity detected. Please solve my problem.

I have placed 4 orders on 06 aug worth inr 877/-, with delivery dates on 14th-17 aug. But flipkart has failed to deliver even a single order, and then cancelled without any confirmation from my end!! This was pre-paid order and it contained birthday gift!! Worst part there was not even single attempt to deliver the product and flipkart claiming that they were unable to deliver due to logistics!! Flipkart customer support is not available on call, flipkart is refusing to deliver the product why did they accept in the first place?? Now they have increased the price to twice the amount!! Why should i pay extra when i had brought same product for lower price?? I was made to wait for more than 26 days and then order was cancelled. Flipkart is doing such cheat on purpose so that customers are forced to place new orders at higher cost!! This is not the first time not delivering product by flipkart. Flipkart support team refuse to respond to my simple query if any attempt to delivery was made, why should flipkart be allowed to continue such malpractice and illegal means to make money?
Also, i am seeing only chinese brand phones on flipkart home page when i login to my account, i don't wish to purchase nor want to know about any chinese brands not only mobile phones! I have objection to such ads!! There is no place of origin or manufacture stated on product description and flipkart is misleading customers by saying its manufactured in india. I request to stop any further sales from flipkart as they are cheating customers big time, not delivering products on time, but cancel n force customers to place new order!!

Hi i ordered few bedsheets from flipkart and raised a return because number of bedsheets delivered were less than as shon in product description. Product description said number of bedsheets: 3. I received single bedsheet.

Flipkart agreed and promised to resolve the issue. Then i ordered different bedsheets having product description, number of bedsheets: 3. Again i received single. Ordered 5 different bedsheets. When i tried to return those, flipkart blocked my account account with number [protected].

I called them, they again agreed to that product description has issues and promised me to resolve my account blocking issue by 11 sep, 2020 by 1 pm. But again they failed to resolve the issue in timeline.

I contected then through email, phone and social media but they only reply with copied message.

On 16th sep i got a call from flipkar escalation team mentioning my account has been unblocked. When i checked i was unable to login as my account was still blocked.

Flipkart is fooling the customers by listing incorrect products and then blocking customer's account for raising the returns of incorrect products.

Thanks
Jatin
[protected]

I ordered a product on flipkart i got that product on time but when i got the product i found that is not suitable for me so i put a request to return that. When the agent of flipkart came to take the product back he said give the product in the same packing in which it was delivered. Now he said he will not take back the product. In short refused to take back the product due to the packing only. Now in this way they are commiting fraud. I have all the particulars of the product still he refused.

Order failed, but payment not reversed.

I have been following up with flipkart and icici bank from last 6 month, no resolution.

I have ordered a poco x2 phone of 14999, but order got failed, they are not returning my money. I have raised a complaint over national consumer helpline app against flipkart and icici bank.
Flipkart responded saying they have returned the money, provided me a reference id as well. But bank is telling they have not given correct reference id.

Please help me. The issue is going on from 6+ month.