Flipkart Complaints & Reviews

Please help me sir it's very urgent for fast delivery because I will go out of station

I placed an order for jack & jones shirt 8th july. I received it on 17th july. After receiving the product I did not like it so thought of returning. The agent came to pick up the product but rejected it saying the product's style code is not matching. I did receive the exact product as shown in flipkart. Called their customer care multiple times everyday. Everytime they are like " don't worry your product will get picked up" . It got rejected 5 times. I have tried so hard to make them understand that my product's style code is not matching, still they are not taking back the product. They are mentally harassing me. I want my refund back to my source account by tomorrow i.e 24th july. I can't deal with it anymore.

"maximum units allowed for purchase reached", am experiencing this kind of popup over my screen whenever i am trying to place any order. And that item has not been ordered by me in the near past also. Such poor service by flipkart although i don't get these types of error kind of things over amazon or snapdeal and this is what kind of experience you are providing to your customers....

I ordered Poco F4 (12GB RAM, 256GB ROM) on 16th July 2023. After applying an exchange offer of 8, 650rs and a Citi bank offer of 1, 000rs I paid 12, 508 rs for the order. Order ID - OD[protected].
It was about to deliver on 18th July which it didn't. I kept waiting until on 22nd July it got canceled on its own from Flipkart.

There is completely a breach of contract here. Now the phone is being sold for 39, 999 on Flipkart.

I had ordered a Travel trolley from Flipkart and got it delivered on 15th July 2023.
Product already had damage on body and so I decided to return the product and opted for refund since I did not like the product quality.
Product has a return policy of 10 days for any return reason.
Link:
https://www.flipkart.com/nasher-miles-antwerp-expander-hardside-polypropylene-ch...⇄

Return was approved on 16th July and return pickup was arranged for 17th July.
On 17th E-kart was out for pickup but did not attempt pickup or contact me. Neither the contact I received for communication was working.
I raised this issue to flipkart customer service and they promised resolution by 20th July. I waited and on 20th July they call again and ask for another 24hrs. Again on 21st they ask for another 24hrs. And once again they asked for 24hrs on 22nd of July.
I was very much irritated with this and i demanded to speak with a Senior Customer Service Executive. He looked into this and guaranteed my issue will be resolved. He even said that he will make sure I would not have to call customer service again.
After all this drama my issue still remain unresolved.

I have ordered to moto e13 19th July but delivery expected time given by seller is 20th of July but it was not delivered and said it will be delivered by 22th of July after that I am not received any update from the seller and no any intimation about the delay again my order is on hold without any reason and I am not able to track my order and app shows that your order will be delivered by 26th July. Flipkart agent has been also talked to me and he said also not track the order for unforeseen reason so I am still waiting for my order
Ekart tracking I'd - FMPP[protected]

Yesturday i brought a new logitech z623 home theator in flipkart ... its totally defective product ... then i raise a return request in flipkart but it showing "opps something went wrong" ... flipkart is not taking returns now a days they fruding people ... they given faulty products and thet doesnt take returns from customers ... need to take leagal action againt flipkart

I have order HP Pavilion 15 (2023) Intel Core i3 12th Gen - (8 GB/512 GB SSD/Windows 11 Home) 15-eg2017TU Thin and Light Laptop (15.6 Inch, Natural Silver, 1.75 Kg, With MS Office) on 14th july same it was delivered on 16th July . after 2 days i noticed the laptop display have keyboard dark spot . then I try to Submit Return/Replacement Request it could not submit error showing something went wrong. then i called Flipkart customer care and discussed the same then one of flipkart executives told it cannot happen so please wait 24hrs . but 24hrs gone still same issue . please solved my issue ASAP.

I ordered a mobile REALMEGT2 from Flipkart in offer period they have confirmed my order on 19july2023 it shows me a delivery date on 26 july2023 all of sudden they have cancelled my order on 22july2023 and I asked them to clarify the issue but thy said to buy once agin and it costs me 3000 more for re buying it please kindly solve my issue

Firstly manager told me to invest 7000Rupees then you will get 10% profit I invested then they are saying investment 23900 rupees you will get all money back together will more profit I payed 23900 also with their Bank details after that they saying pay remedial amount 40000rupees you will get your money back otherwise you won't get your refund

Hi Team,

Order #OD[protected]

I placed an order for one plus TV on 19th and Delivered on 21st June. But instead of oneplus TV, LG TV was delivered and the same was updated by the installation team and he made a request for replacement.

From then on i have multiple requests following up for the replacement

Couple of earlier requests were rejected with no reason and after further follow up your support team has raised a new replacement id and assured the backend team would resolve the issue.

The height of stupidity was in the latest request updates were as below :
Hello Girish To help us review your return request forFull Life Mobile Battery For Oppo F11 Pro BLP697, please share the required product images within the next {48 hours} clicking on 'Contact Us'. Please ensure the files are only up to 2MB in size (JPEG, PNG, PDF formats only).

First of all my name is not Girish and I am not requesting replacement of the Mobile Battery oppo F11Pro which clearly shows the guy who updated the ticket doesn't even understand the request i have raised for Oneplus TV. and then next comment he added is as below

Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact.

Hi Team,

Order #OD[protected]

I placed an order for one plus TV on 19th and Delivered on 21st June. But instead of oneplus TV, samsung TV was delivered and the same was updated by the installation team and he made a request for replacement.

From then on i have multiple request following up for the replacement

Couple of earlier requests were rejected with no reason and after further follow up your support team has raised a new replacement id and assured the backend team would resolve the issue.

The height of stupidity was in the latest request updates were as below :
Hello Girish To help us review your return request forFull Life Mobile Battery For Oppo F11 Pro BLP697, please share the required product images within the next {48 hours} clicking on 'Contact Us'. Please ensure the files are only up to 2MB in size (JPEG, PNG, PDF formats only).

First of all my name is not Girish and I am not requesting replacement of the Mobile Battery oppo F11Pro which clearly shows the guy who updated the ticket doesn't even understand the request i have raised for Oneplus TV. and then next comment he added is as below

Sorry, the return request cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact.

I purchased an office chair on 03rd July 2023 through flipkart worth Rs.3155, tools and screws were missing, I applied for replacement through flipkart app within 10 minutes of product delivery, tech visit was done by flipkart on 12th july 2023, tech visitor closed the application without taking any action to replace the product, after that I again filed this careless complaint on flipkart Return created due to Mr. even after 4 tech visits Despite this, neither the chair has been returned nor the problem has been resolved

When i reviewed my HDFC Credit Card Statement and found that one unauthorized transaction of Rs. 11, 529.27 done on 11th July 2023 without my knowledge and without getting any OTP etc.
Detail of this fraud transaction is as follows :

11/07/2023 M-FLIPKART INTERNET PR, P:01, 0000933 (Ref# 09999999980711001657256) 11, 529.27

Kindly file a complaing against flipakrt for this unwanted transaction without...

When i reviewed my HDFC Credit Card Statement and found that one authorized transaction of Rs. 11, 529.27 done on 11th July 2023 without my knowledge and without getting any OTP etc.
Detail of this fraud transaction is as follows :

11/07/2023 M-FLIPKART INTERNET PR, P:01, 0000933 (Ref# 09999999980711001657256) 11, 529.27

Kindly file a complaing against flipakrt for this unwanted transaction without my (Card holder) permission.

Username: Rakesh Panda, registered mail : [protected]@yahoo.com

I had ordered(OD[protected] "Red Tape Walking Shoe" size 7 from flipkart which got delivered initially.
As the size was larger, I raised exchange request for size 6.
Generally when we are not available at apartment, we share the OTP with delivery guy and ask them to give the product to Apartment security which we collect from security in the evening once we are back from office.
On 17 July 2023, we did the same and in evening found that the Exchange item (SIZE 6) was not given to Apartment Security.

On 18 July 2023, I raised a complaint(IN[protected], ) that the new product was not delivered and OLD PRODUCT(SIZE 7) is still with me. In system it(size 6) was marked as delivered.
Every time the incident is either auto closed or closed manually with a comment that the product is already delivered.
Every time I have to call customer care, explain the whole issue from beginning and all I get in response is assurance, new incident and a new time for resolution. (New Incident IN[protected])
Within some time, again the issue is closed with a comment that the product was delivered. thanks for shopping. There is no one from the flipkart team who calls me back even to check before updating the incident. I have even sent mails but no response.

I cannot return the product as in the app, I can return SIZE 6 which I never received. The previous item SIZE 7 is still with me intact.
Even when I asked the Flipkart to raise a return from their side even that is not being done.

There is no escalation matrix, no mail id or contact provided for next level of escalation.

I Have Purchased A smartphone (Samsung S20Fe5G) for 27959rupees .and i got it 2days ago when i get this phone at that time onwards Iam facing high battery draining issue and high heating issue around 46degree when i checked by thermometer Then I Try to Return The product for replacement but that time it is showing error and Iam trying it for 3days. but no result and 26 is the last date of return policy. then today i visited Samsung Authorized Service Store for Checking Issue Then They Said This Phone Has Switched on Around 1Month Ago They said This Is A Used Complaint phone please Return It on Flipkart but when i try to return it is showing error. Iam Saying to Flipkart why you guys are cheating us what did you get by doing this Fatherless Type Work...I Hope This Consumer Complaint site will solve my issue and i will get my phone replacement as soon as possible. Thankyou

I am Attaching Some Documents Regarding This

Name Harinand, kerala, kozhikode 673525

I ordered an asus laptop from flipkart which is defective. When I'm trying to request for a replacement, an error is occurring and the customer care is also not providing any solution for it. It is really mentally Harrasing.

I ordered sony Bravia google tv 32 inch. On june 30 from flipkart, I received defected item, on 1 july when sony technician came for instalation he saw screen was brocken from inside, we raised many complaint since then but never got ant satisfactory response from flipkart they always raise complaint for replacement but it never happened even the sailer is not contacting us . What should I do kindly look into this matter otherwise I will have to move consumer court.

My account has been blocked by flipkart due to which i m unable to log in to my account..
I m calling flipkart no. They r just alloting 2 hours waiting time since two days
They r only saying that their system is updating due to which they cannot help me
I am a genuine customer, please unblocked my flipkart account, "I have a pending loan of pay later if my account is blocked then how to pay my loan ". I have been a loyal and regular customer for several years, and I rely on Flipkart for all my online shopping needs.
[protected]@flipkart.com