Flipkart Complaints & Reviews

I have ordered a mattress from flipkart, Its been 40 days. After waiting for 40 days they call and ask me to cancel the order. In between they asked me to wait and assured me that the product will be delivered after constantly calling support. They give fake promises and fake updates in the shipping details. This is very disturbing and frustrating.

Hi Imran,

We're sorry about the delay in delivery of your order OD[protected] forFLO ERGO 8 inch King PU Foam Mattress.

We were trying to sort this out with the courier service provider, however, courier service provider will not be able to deliver the product so please cancel the order from your side.

This is not something which we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time.

We would like to thank you for your continued trust and understanding.

Thanks,
Priyanka Sharma
Flipkart Customer Support

I have order a table on 23rd June and it was getting delayed in delivery so i raised I request for cancellation, and after talking to customer executives they said deny on the door for cancellation.
According to their suggestion I denied but still the status is delivery attempts by 4th Aug 2020.
As I already told the wish master i raised concern to cancel order.
All the time it is to wait 48hrs
Incident-id[protected]

I have ordered tshirt from flipkart.it is a combo of 2 tshirts.but I got only one item.When I called customer care they told me to return the product.while returning they are not collecting it.because the guy who came to collect this item is unaware of this issue.Again I contacted customer care, and they suggested me for the refund option.But the refund process is getting rejected from their side.The issue is still not resolved.No return, No refund

Hi team,

I am promoting Flipkart using their affiliate program. I am new to it and i have submitted our all documents before two months for one pending payment for my account. Despite of providing all necessary documents, the account is still not verified. Also am unable to haven't received any response from them. Could you please help me with this.

Note:- I am a big fan of Flipkart's service hence promoting and will promote it.

Thanks and regards

Arvind Kumar Singh

Hello,

I'm trying to buy earbuds but unable to do so. I haven't bought this before ever but I'm getting error as maximum units 'youve reached maximum units allowed for the purchase. I shouldn't have gotten the error. Please fix this

I ordered the Magic Lids for storing food in the refrigerator and was charged to my credit card $23.94 on July 9, 2020 and I have never received any merchandise. It's been 20 days ago and so I called the[protected] number that was listed and it isn't a working number. So I would like to cancel my order and get my money refunded as soon as possible. I would greatly appreciate it.

Thank you for your time.

Mrs. E. Perez

Od[protected]
This is to inform team flipkart my return pick up is not yet done i am waiting since weeks for my issue to be resolved i am going into depression because of flipkart and taking tablets because i am suffering so much because of this behavior. Flipkart i am sick and tired i don't belong to rich family where i can spend thousands of rupees just like that. I come from a middle class family and this torture is another level. Daily after receiving the order my life has turned into a call center and complain box all because of flipkart anyone reading my post i am going into depression and started taking tablets for headache since then if anything happens to me guys this post will be an evidence from my end.
Please help me

Hi team,

I would like to inform you that i have placed an order whose id is od[protected]. I didn't received yet my order but status is showing as delivered at 8:15 pm 29.07.2020.

So, i request you to look into the matter and do the needful.

Thanks and regards,
Akhtar enterprises

I have created flipkart account two years back with a mobile number 848390xxxx. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered jbl charge 4 from 2gud.com of Flipkart but my order is cancelled by order id OD[protected] no reason when i complaint to Flipkart customer care they also not answered properly the product is sold by Retailnet
I have placed second time same order as suggested by Flipkart customer care on 28 OD[protected] but still the seller is not shipping the speaker this is harrasment to customers by retailnet and Flipkart is doing nothin

I order flipkart Huwaia smartwatch GT2 BUT i reseviced box Huwaia box inside flipkart box but watch was different., with in 20 minutes I return the order but my order was rejected and I called and emails so many time no response this fake flipkart flipkart is not give proper customer service support this write why I will not leave you definitely I will go police station and consumer court.. see what happened...

Hi team,

My name is gayatri and i placed an order on 30th apr'2020 and supposed to be delivered to me on 2nd may'2020. The order was never delivered to me and they are claiming that this has been delivered. It was a prepaid order so they are not taking any action. I lodged complaint with them several times but they are not ready to take care of my concern. They are also not providing the proof of delivery as well.

Please raise the concern with them.

Regards,
Gayatri

I am a flipkart plus member but i have many issues from flipkart.in this month (July) my two orders are cancelled by flipkart after waiting a long time. And there is an order which is still not delivered and not any satisfied resolution by flipkart.

Order details-
Order id:od[protected], sanku fashion self design woven kanjivaram silk blend, poly silk saree (Pink)- qty :01
Item received on 27 july 2020. This saree was delivered without blouse material.
The packing itself was suspicious and not to the standard.

In mobile app, this order is not reflected in 'my order' for further processing.

Requesting for return processes.

Hi i bought ac from flipkart.. They cancelled my order after 17 days... Now its been 1.5 month i did not recive refund.. I paid 1 emi fir the product i did not recieved... Please help. Me order id :od[protected]

Even after several requests Flipkart is not bothered to close the postpaid account but enjoy a personal loan that has been taken in my name and updated in CIBIL.

Worst the postpaid account itself has been removed from Flipkart yet Flipkart wants to enjoy my money

Flipkart is having the worst service, service provider and customer support team ever i have seen. I had ordered one tricycle for my son and there was a delay, they committed to deliver the product on jun 24th 2020, but until the product was not received and when i saw the status it was showing delivery failed. Then i raised a complaint with the customer support team, they asked me to wait for 2day (48 hours) to do the needful, but i didn't get any resolution from the support team. I raised several complaints on that same issue then i didn't get any call from flipkart, every day different persons are attending our call and giving different answers regarding, i already pay for this product, there is no option for cancel this item, now we purchased new product from other site, still there is no response from flipkart, i asked them to cancel the order. Even though i am a flipkart reguler customer, this is happened 10 times with me. Even i asked the backend team to connect me with their senior team or escalation team, but they denied to help me with that. This is how the customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issues. Could anyone please let me know how i can i forward my concern to the higher level of flipkart and let their higher level team knows how these frontend, backend and logistics teams and acting on customers issue.

Dear team,

My order od[protected] has been cancelled by seller / flipkart team on 06.07.2020 and till date i haven't receive any refund. Customer care team asked me to froward my bank detail for refund but when i am trying to reply the system respond "this mail [protected]@flipkart.com does not valid".

After contacting with customer care center they give only official answers, we will check and refund the amount but not giving any mail to send bank details.
So let me know how to approach flipkart team, as of flipkart status i am not expecting this type of service.
Again putting all details

Od[protected]

Delivery address
Arvind t lokhande
B 4, rh - 155 apratim chs midc residential area, dombivli east, dombivli, kalyan - 421203, maharashtra
Phone number
[protected], [protected]

Dear sir,
We have booked one android mobile online at your site on 12th july'20. Model redmi k -20 pro @90% discount.
We have online paid 1800 rs through hdfc bank ac on same date. But still not delivered.
Kindly resolved the issue. And take necessary action

Regards
Manoj gupta
[protected]

Ordered whirlpool 23 l convection microwave oven with 1 years of warranty order id - od[protected]

Ordered on 1st july and got it delivered on 9th july.

Technician call me & installation was scheduled on 11th july, but no technician was come to my place, i call him several time but not received my call.

Then it was scheduled on 13th, but still no one come & 15th july installation and demo...