I ordered two t-shirts from flipkart on 5th july 2020 and i received a package with names of both items written on it but one item was missing from the package. I filed a return requests on flipkart several times and received messages saying they will contact me but no one did. I spoke to their executives too but still no use. I finally got an email after filing for return like 4 times, asking for id proofs. I sent them but still got nothing. Their customer care executives keep saying the same thing is different ways but nothing happens.
Jul 27, 2020
Complaint marked as Resolved I received a call from flipkart's staff, and they asked just a few verification question and then refund was initiated. I received the refund next evening.
Flipkart customer support has been notified about the posted complaint.