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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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A
ARC's secret diary
Jul 29, 2020
Resolved
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Website: www.flipkart.com

I ordered a bluetooth headphone on 10th of july the delivery person contacted me on 18th but my mobile was switched off due to battery issue but flipkart has updated that customer refused to accept order. I know that there were 3delivery attempts but they only make once. When i called the customer support in flipkart they told me that sir we loged a complaint and we'll solve this issue and redeliver the product upto 29th of july 2020. But today the sent a message of cancellation and when i tried to call the customer support they put the call on hold by saying let me check about the problem.
+1 photos
Aug 15, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We definitely understand your concern. We'd like to inform you, due to a nationwide lockdown because of COVID-19, your order OD[protected] has been canceled. This is not something which we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
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    pritika12
    Jul 29, 2020
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    I have created flipkart account few years back with a mobile number +9184017xxxxx. Few years ago i lost this number.

    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
    Please do suggest me to update my new mobile number to my flipkart account.
    Flipkart customer support has been notified about the posted complaint.
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      Priyadharshini Ganesan
      Jul 29, 2020
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      Hello,
      The mobile number linked with my current account ("priya ganesan" with mobile number 637974xxxx) is terminated. I would like to change my number but, i couldn't change since otps are sent to both the numbers. Please help me with the issue.
      Thanks.
      Flipkart customer support has been notified about the posted complaint.
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        A
        Akhil Pious
        Jul 29, 2020
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        I created an account in flipkart with a mobile number. But unfortunately my number and phone is lost. When i try to change my number otp goes to old and new number.
        Old number is [protected]
        Mail id : [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
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          A
          Aartiben Bhogilal patel
          Jul 29, 2020
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          I have 53055/- Rs debited in my A/c no[protected] For purchasevFlipkart credit card for online transaction please rebate this amount in my account
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Jul 29, 2020
          Updated by Aartiben Bhogilal patel
          I have also debited 59055/- rs in my axis bank A/c no. [protected] On 25/07/2020. Please check it and rebate in my account.

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            S
            SEKH JAHED
            Jul 28, 2020
            Resolved
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            Address: Rajnagar

            My return with order id od[protected].

            We see that your return request has been cancelled. Why?? Pickup maximum expect date 29.07.2020. Kis baat ke liye a hua hai. Muje aap ka product ka problem ke waja se return request diye hua hai... Pickup nahi hua hai oo aap problem muje refund chaiye... Nahi toh pickup date re schedule kariye plz. Filipkart account [protected] gmail id [protected]@gmail.com
            +1 photos
            Jul 28, 2020
            Complaint marked as Resolved 
            Gmail I'd - [email protected] Mobile -9002622954 Return I'd OD219146729926318000 Order I'd OD219146729926318000
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 30, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We are writing about your replacement of the Philips Daily Collection HL7756/03 750 W Mixer Grinder has been approved by the seller. We would like to let you know that courier service provider has schedule the pickup of the product from your address by 05 Aug 20. The seller will ship the replacement to you via courier service provider and this will reach you by 11th Aug 20. You can also check your order status here: http://fkrt.it/bqWLi~NN.
            Aug 10, 2020
            Updated by SEKH JAHED
            Problem solve nahi hua hai automatically cancelled hu gya hai avi tak products para hua hai ... unused .. damage products .. very bad Experience on Filipkart
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              N
              nehazul
              Jul 28, 2020
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              Address: Bangalore
              Website: Bangalore

              What should i do when flipkart is not refunding my money? When i contact them, they are always saying they have credited the money, but when i check with my bank, they say no amount had been credited. It has already been 3 months.
              Date of incident : 28th may 2020
              (Initiated on 28th may 2020) but not processed to my account.

              Transaction date: *5th may 2020*
              Merchant name : *flipkart india private limited*
              Transaction amount : *11240 rupees *
              Disputed amount:11240 rupees*
              Date of refund initiated: 28th may 2020
              Mode of refund: upi intent
              Arn number :[protected]*
              Account number: *ending8353*
              Card number: *ending with 7454*.
              Flipkart customer support has been notified about the posted complaint.
              Jul 28, 2020
              Updated by nehazul
              Please find mail copy from My bank (icici), charge back email copy and from Flipkart chat.

              Jul 28, 2020
              Updated by nehazul
              One of the worst service with Flipkart, its been 3 month following them from May 28, 2020 to till date 28th July 2020, but still same dialogue " Amount has been credited and will reflect on 2nd june 2020, these guys doesnot have common sense, its July now.
              for these i raise chargeback request to my bank (ICICI), They reverted the mail stating they have not received any amount, have to connect with merchant. FYI, find on trail, i attached ICICI Bank mail copy for too.
              Aug 05, 2020
              Updated by nehazul
              Please provide the status or shall i file case against flipkart for fraud
              Aug 16, 2020
              Updated by nehazul
              Why it's marked as Closed when I have not received any amount from flipkart
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                D
                Darshan Kawale
                Jul 28, 2020
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                My email id is [protected]@gmail.com and my flipkart account linked to this email id. i cant order a phone for my brother. please help me. after clicking on buy now its showing you have reached the maximum units allowed puchased for this item.
                +1 photos
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                  A
                  Aftab_7890
                  from Mumbai, Maharashtra
                  Jul 28, 2020
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                  This is regarding my Samsung M01 phone purchased from Flipkart, it is not working properly and hanging all the time, i tried to contact flipkart, they sent a technician and told there is no issue, i again requested for return and refund but they are saying that no refund will be provided. Order ID is OD[protected].

                  I don’t want replacement for the profuct as i don’t trust flipkart now, provide me with full refund as soon as possible.
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 30, 2020
                  Flipkart Customer Care's response
                  Hi, We're sorry to hear that you're facing issues with your Samsung Galaxy M01 (Black, 32 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
                  Jul 31, 2020
                  Updated by Aftab_7890
                  The technician is saying that he is coming but i just get call from the daily basis that be ready he will be coming but no response after that?
                  Aug 03, 2020
                  Updated by Aftab_7890
                  There is no response from flipkart yet, i am continuously calling them
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                    P
                    Param Kaur sidhu
                    Jul 28, 2020
                    Resolved
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                    Resolved

                    My amount was debited on 9th of April for huggies paint diapers.but the order didn't received yet and also my money was not reufnd. Please resolve this issue as soon as possible otherwise I'll file complaint against your company. I didn't received any reply yet. Please callback on [protected], [protected] as my number has been changed.
                    Jul 28, 2020
                    Complaint marked as Resolved 
                    It's not solved yet
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 28, 2020
                    Updated by Param Kaur sidhu
                    Payment not received back yet
                    Verified Support
                    Jul 30, 2020
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                    Jul 30, 2020
                    Updated by Param Kaur sidhu
                    Sent the image of order ID. Please check and resolve it as soon as earlier.

                    Providing you order ID in screenshot mail. Please check the image.

                    Payment refund related issue - Comment #3711687 - Image #0
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                      M
                      MannatSharma
                      Jul 28, 2020
                      Resolved
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                      Resolved

                      Address: Mohali
                      Website: www.flipkart.com

                      *Order id - OD[protected]*

                      I am seriously not getting any help from your customer service team. As I escalated on 22nd July that I haven't received the phone ( IPHONE 7 Plus ) which I ordered from your website. Despite ample requests on Site, Social media and Phone calls every time I am getting weird explanations. Now I got an update that the request for a warranty card has been processed, whereas my concern is entirely different. I am just rephasing myself that on the 22nd July the parcel which was delivered at my place, product was missing in it. Please let me know what other information is required from my side so that issue can be resolved. Earlier time line was given on 24th July, then it further extended to 27th July and now it's 29th July that too I am not aware what requests have been raised by your customer service team.

                      Please help me it's almost more than a week. I am following up with you guys
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 30, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        ssumeet2
                        Jul 28, 2020
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                        The delivered product had only 4 vests in the pack. The product details shows it has 5 vests. Please clarify why 1 vest was missed out in the product delivered?

                        Order id: od[protected]
                        Flipkart customer support has been notified about the posted complaint.
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                          M
                          MalaniBorkar883
                          Jul 28, 2020
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                          Respected higher authorities of flipkart department of india

                          This is my order number
                          Od[protected]

                          I had order 2 qty of oil sunflower of gulab of rs 1558... Inclusive of all taxes paid shipping and packing. It means should get product in proper condition that when i open it should be usable
                          I had received poor packing product because of that two oil container collide with each other with no precaution in it product damage during transit this happen due to poor packing all oil was leaked inside and the product also given to me old stock which is almost expired i m paying money blindly thinking i wil get order in good condition and keeping trust on flipkart and this i had recived on return
                          I can't accept this product in corona pandemic condition of leakage and expired product please arrange reverse pickup and refund my money back in my original payment gateway account can't take risk on health by accepting damage and expired product from flipkart
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Jul 28, 2020
                          Updated by MalaniBorkar883
                          Resolved the issue in urgent basis
                          Jul 29, 2020
                          Updated by MalaniBorkar883
                          Od[protected]
                          Od[protected]
                          Od[protected]
                          Od[protected]
                          Od[protected]

                          This is 5 order i had order of milk powered because the amount was low so i had ordered 5 qty of different order but i didn't knew i will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed to come with safety polybag and have some air bag inside... But this seller does not do this all material was damage inside dur to poor packing and all powder came out of it.. We can't accept this openly and damage product in corona pandemic condition please arrange reverse pickup and take this back to u and refund my money back immediately
                          Jul 30, 2020
                          Updated by MalaniBorkar883
                          Waiting For Resolution from Flipkart still no response from social media platforms
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                            J
                            Jayanta Ravi
                            Jul 28, 2020
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                            Address: flipkart
                            Website: flipkart.com

                            On[protected] at : 8:55 pm i have placed a order of power bank and paid rs 749 through kotak mahindra bank app to flipkart.

                            Rs deducted from my account and i had received sms from bank for deduction towards payment to flipkart vide order id od[protected]

                            But item is not appearing in order list and no sms received from flipkart for confirmation of order.

                            Pl. Refund the money or deliver the item
                            Flipkart customer support has been notified about the posted complaint.
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                              J
                              jypsyjose
                              Jul 28, 2020
                              Resolved
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                              Resolved

                              Address: Cheruvallil House, Panangad

                              I lost my mobile number which is registered with the flipkart account. When i tried to update my new mobile number they are sending an otp to both my old and new number. I am not getting the otp sent to my old number and thereby i couldn't able to update my new mobile number.
                              Now i have ordered a combo pack of a menstrual cup and its hygiene wash solution, but today i received only the hygiene wash without the menstrual cup. I posted an issue in my account and they are trying to contact me in my old mobile number.
                              Sep 7, 2020
                              Complaint marked as Resolved 
                              They have called me and asked my new mobile number and they updated it on my flipkart account. Also they refunded my money. Thank you everyone for helping me to solve this problem.
                              Flipkart customer support has been notified about the posted complaint.
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                                Sib25
                                Jul 28, 2020
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                                Address: Midnapur

                                Today flipkart blocked my acoount reason i dont know why, i have balance and account details save how they do this without any information and they even not inform us not mail not msg. I want my balance amount back. My name nayana chowdhury bhattacharya mobile no [protected], register mobile no [protected] mail id [protected]@gmail.com
                                Flipkart customer support has been notified about the posted complaint.
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                                  J
                                  jyoti belhekar
                                  from Mumbai, Maharashtra
                                  Jul 28, 2020
                                  Resolved
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                                  Resolved

                                  Address: T.S.51 old bazar khadki pune 411003

                                  I have order mobile and done payment of rs. 3999/- for on the offer showing on facebook is on india's biggest sale on flipkart this site and : [protected]@ybl and the name showing on receipt is rambabu tanwar but i did not received any order booked sms or maile from them.
                                  Also please find attached the payment receipt for your record and verification.

                                  Request you to kindly confirm the order and payment asap.

                                  Please call me on this mobile number [protected] (Jyoti belhekar)
                                  +1 photos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2020
                                  Flipkart Customer Care's response
                                  Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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                                    T
                                    TULASISATYARAVITEJA POTNURI
                                    Jul 28, 2020
                                    Resolved
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                                    Resolved

                                    Address: Kavitam, west godavari, Andhra Pradesh

                                    Today i. E. 28/07/2020 i tried ordered a mobile in flipkart. And payment is done through google pay and it was successful. Even though it is successful it's not showing in flipkart my orders menu. Pls solve this issue
                                    +1 photos
                                    Jul 29, 2020
                                    Complaint marked as Resolved 
                                    Problem solved
                                    Flipkart customer support has been notified about the posted complaint.
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                                      kavimass
                                      from Krishnagiri, Tamil Nadu
                                      Jul 28, 2020
                                      Resolved
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                                      Resolved

                                      Maximum units are reached i can't place a any mobile order i am a plus member from past three years i was placed many order on past three years but still i can't place any mobile order i contacted the customer care executive they not answer properly so please clear my issue my email i'd [protected]@gmail.com mobile [protected]
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        R
                                        Rajflipkart
                                        from Lucknow, Uttar Pradesh
                                        Jul 28, 2020
                                        Resolved
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                                        Resolved

                                        Address: bsnl telephone exchane dantaramgarh sikar rajasthan

                                        I have request for returned but request cancelled by you, without justify. There is many problem in phone like that poor battery backup, fingefr senser not working properly, photo guesture not working properly. I done all activities as per guided me by trobuleshooting execetuive. But problem not reslolved.
                                        Why seller is not able to fullfill return request, they deliver faulty mobile to me and now not taking any responsbility. Mobile phone is total useless bakwas.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 29, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
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