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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 917

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M
MalaniBorkar883k
Aug 6, 2020
Resolved
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Resolved

This is my order number
Od[protected]

Amount rs
Rs 1558

Delivery date
28 july 2020

I had order 2 qty oil but i didn't knew i would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... Because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no resolution get from flipkart after esclating to them so i m esclating this matter consumer complaint board of india and all forums that i should get justice and resolution of my money please refund my money back immediately
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
Flipkart Customer Care's response
Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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    MalaniBorkar883k
    Aug 6, 2020
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    Respected higher authorities

    This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

    This is two order number
    Od[protected]
    Od[protected]

    I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

    But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

    Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

    The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

    The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

    It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

    I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately
    Flipkart customer support has been notified about the posted complaint.
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      SachinSalve838
      Aug 5, 2020
      Resolved
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      Resolved

      This is my Order Number
      OD[protected]

      Amount Rs
      Rs 1558

      Delivery Date
      28 July 2020

      I had order 2 qty oil but I didn't knew I would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no Resolution get from Flipkart after Esclating to them so I m esclating this matter consumer Complaint Board Of india and all forums that I should get justice and Resolution of my money please Refund my money back immediately
      Aug 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 07, 2020
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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        SachinSalve838
        Aug 5, 2020
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        Respected higher authorities

        This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

        This is two order number
        Od[protected]
        Od[protected]

        I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

        But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

        Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

        The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

        The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

        It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

        I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately
        Flipkart customer support has been notified about the posted complaint.
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          S
          Sammy@22
          Aug 5, 2020
          Resolved
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          Resolved

          I had asked for a refund and its been like a week a product is not picked up, everytime i got a message i use to call that pick up boy, he said he will pick but never came, very bad services, plus if i try contacting customer care i cant because it has a old number which i lost, i cant update the same because it ask for both OTP .the oder ID was this OD[protected]
          Aug 12, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We're writing to you about your Puma Flip Flops with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 06 Aug 20 and will be reflecting in your account by 07 Aug 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
          Ok agreed but this is where your customer services are lacking, I said i have registered an old number and its lost and to change it you are asking both OTP's how is it possible?buck up
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            V
            vimal717cr
            Aug 5, 2020
            Resolved
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            Resolved

            I have already registered a complaint regarding the cancellation of my poco m2 pro.flipkart provided me with the information that the seller cancelled the order its only because of their courier partner how many times i contact with flipkart they ensured me delivery by 8 august .what a disgrace please ask the seller to deliver my order please .i am ready to take it from the hub itself they don't have to deliver at my address.vision star was the seller.cant you say it early it can't be delivered at my address .i am totally fed up.i was a flipkart customer since 2014 .it was a very good company which they help the customers now what they are doing they can't do anything it was cancelled by the seller and they are asking for my feedback.if this issue is not resolved i don't use flipkart anymore
            Aug 12, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2020
            Flipkart Customer Care's response
            Hi, We are sorry to let you know that your order for the product 'POCO M2 Pro (Green and Greener, 64 GB)' has been canceled due to unforeseen reasons. This is not something that. we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
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              vimal717cr
              Aug 5, 2020
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              I bought a poco m2 pro mobilephone from my flipkart account [protected]@gmail.com. I made this purchase on 14 july. The product has reached delhivery thiruvananthapuram mannanthala hub. I enquired about the product today. They told me the consignment was there and would reach you in two days. By evening i got a message the product is cancelled. They made me wait for 3 weeks i can't buy any other phone due to this. I was ready to collect the consignment from the hub itself but they don't allow me. The seller of this mobile phone was vision star anyway i want that phone. Please help me
              Flipkart customer support has been notified about the posted complaint.
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                D
                Durga Naga Srihari Bobbili
                from Chennai, Tamil Nadu
                Aug 5, 2020
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                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898

                I have ordered this product on 26th May 2020, the same have been attempted to deliver by Delivery partner (Delhivery) on 8th Jun 2020, however while handling the heavy fridge the delivery partners had been mis-handled it and that caused a damage to the product at the bottom. due to this delivery partners themselves took the product back.

                But to my shocking i have received a product delivered status message, i thought i have to place a return request for this issue as well and i did it, immediately i got a call from Flipkart support team, i explained everything to her, then she said it should not be a return request since product itself is not delivered and she confirmed that she will be rejecting the return request i placed and she will be raising a separate issue about the product not delivered but status shows delivered. after this i did multiple follow-ups om multiple plat forms including twitter/ customer service team using [protected] but they always responded with e common/dummy message saying "Sorry for the trouble, we are investing this and will get back to you on this. this drama happened several times for more than 1 months and then suddenly when i checked the status of the issue on flipkart to my shocking again it was shown "Resolved".

                I called again to the same customer support no and when i explained everything because a new support executive got connected which is usual. he said that he will re-open the issue and will escalate this and will ensure to resolve this by 8th of Aug 2020, but then again today when i checked the status on flipkart as usual they resolved the issue without even send me a text message or email or even a call.

                Below is the twitter link shows the chain complaints i have raised including the video proof attachment (while the delhivery partners taking back their product) and their Common/dummy responses.

                https://twitter.com/TrulySrihari/status/[protected]
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 07, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Aug 11, 2020
                Updated by Durga Naga Srihari Bobbili
                Yesterday I got a call from Flipkart support team and they closed my issue id again, I'm going to take legal action on both flipkart and delivery logistics company for doing fraud. When the delhivery logistics team taken the product back to their godown they should return it to origon, instead of doing that they set the status as delivered which is fraud.
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                  W
                  William Nadar
                  Aug 5, 2020
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                  Address: mulund mumbai

                  Hi team,
                  Last 1 year i unable to log in flipkart application.
                  My mobile number is [protected].
                  Kindly look into this.
                  Flipkart customer support has been notified about the posted complaint.
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                    G
                    Gamong Khasan
                    Aug 5, 2020
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                    I want to order asus vivobook 15 and it shows product is out of stock for this pincode 792121.

                    But every time its showing out of stock & when its displaying in stock, again its showing 'delivery not available in your area.'
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      rahul007@
                      Aug 5, 2020
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                      Address: ramdurg

                      The installation of product is delaying day by day and they are telling they are not having the wall sockets and some extra equipment
                      Flipkart customer support has been notified about the posted complaint.
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                        M
                        mkhan04
                        Aug 5, 2020
                        Resolved
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                        Resolved

                        Website: flipkart.com

                        I've made a purchase of an induction cooktop,
                        I initially ordered it as a cash on delivery order but later paid for it using phonepe for which the transaction id is p2008051534089195760136 but flipkart was still showing as payment processing but now the entire order has vanished.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Aug 05, 2020
                        Updated by mkhan04
                        i cant even find the order ID anymore
                        Aug 05, 2020
                        Updated by mkhan04
                        I've sent them a message regarding it with the screenshot of the payment but no response whatsoever
                        Verified Support
                        Aug 05, 2020
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                          Nambi24
                          Aug 5, 2020
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                          Address: mapusa goa

                          I was complained 4 months ago did't resolve the issues yet
                          Flipkart customer support has been notified about the posted complaint.
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                            SwapnilShivalkar++
                            from Mumbai, Maharashtra
                            Aug 5, 2020
                            Resolved
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                            Resolved

                            This is my order number of flipkart ghee

                            Od[protected]

                            Radhika ghee of rs 684 2qty

                            Seller had given me deffective and expired product and product has damage during transit

                            I had purchased this product for 1 reason price low and no other problems but it has given me in poor packing in transportation the product has been damage and all materials was out of it no use of accepting damage product which is hazerdous to our human life so please take this product back and refund my money back disposable product given to us intentionally by flipkart
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Hkn0013
                              Aug 5, 2020
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                              Address: VILL. SAIL, PS KASDOL, DIST. BALODA BAZAR

                              Someone call me and say that you have a courier if you want a courier you can fill up the form i send you a link you open it. Then i open the link then rs - 3045 cut my account. My transaction number is upi/dr/[protected]/flipkart/yesb/[protected]@ybl/collect date[protected].
                              Please refund my amount
                              Flipkart customer support has been notified about the posted complaint.
                              Aug 05, 2020
                              Updated by Hkn0013
                              please solve it
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                                A
                                Anisha Borah123
                                from Duliagaon, Assam
                                Aug 5, 2020
                                Resolved
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                                Resolved

                                My flipkart order (Order i'd: od[protected] is yet not delivered and i haven't received any message or update since the day i ordered. I ordered on 24th of july 2020 and it was expected to be delivered by 1 august 2020 then the date was changed to 5 august 2020. Today is 5 th of august and 11.30 am still i haven't received any message from flipkart. I want the product immediately as it is an emergency. Flipkart delivery is getting worse day by day. I want my order today itself. I will be glad if this is solved. Thank you
                                Aug 17, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  rajguptpa80
                                  Aug 5, 2020
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                                  Flipkart cancelled my order for no reason. I collected two coupons of 100 rs. Each and after placing the order with those coupons, flipkart cancelled my order. Also, they said they will refund the amount after 10 days. Request you to take strict action.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Sarvan1435
                                    Aug 5, 2020
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                                    I've been a flipkart plus customer and been ordering a lot of items from flipkart during this lockdown of worth nearly one lakh.
                                    They blocked by account saying returns in my account are high.
                                    But i didn't place such high returns barely may be one or two.
                                    I have a lot of money in the account.
                                    Please sort me out of this problem.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2020
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    Aug 06, 2020
                                    Updated by Sarvan1435
                                    My email ID is [protected]@gmail.com
                                    Please solve the problem as soon as possible
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                                      R
                                      Resolved
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                                      Resolved

                                      Address: 172a/5736 Vande Pushpa CHS, 2nd floor, Kannamwar Nagar no 1, Vikhroli East

                                      Re: order id: od[protected]Dated 22.6.2020), in[protected]Dated 01.08.2020)

                                      Good evening

                                      This is to inform you that the issue of refund of faulty mobile is still pending. There is continuous correspondence from my side but till date i have not received any satisfactory response. Only new incidence numbers are created every time i call. My bank details are also taken for refund. Technician visits are scheduled but he does not visit and the matter is not yet solved.
                                      Everytime i am given a new date for final settlement of issue the latest being 07.08.2020. This is going on for the past one month everytime the issue is escalated but there is no action. Please stop taking your customers for a ride and sort out the matter immediately.

                                      Regards
                                      Ravi

                                      05.08.2020
                                      Good evening,

                                      I was assured of a settlement of the issue of refund of faulty mobile before the 5th of august, 2020, but today (04.08.2020) i got a message saying that you cannot process the refund request. I do not understand when you have already taken my bank details around two weeks ago how you can now say the refund cannot be processed. I was assured by your customer support executive on 30/07/2020 that a technician would visit within 3 days and the refund would be credited to my bank account within 2 days of the technician visit, this was also put up on my order section. Today (04.08.2020) after receiving the message of refund request cannot be processed i called the customer support and was told by sneha singh (Mob no[protected] to contact the yu customer care centre, but i very clearly told her that i had purchased the mobile from flipkart and it is you who should call them not me, but still i tried calling the number [protected] she gave me which was not ringing. I again called the customer support and was asked by the executive if the technician had visited when i answered in the negative, he said the issue has been escalated and the problem will be resolved by the 7th of august, 2020 by 3.30pm.
                                      I do not understand why are you dragging this matter unnecessarily, it should have been resolved by now as it is you who has supplied a faulty mobile so you have to sort this matter do not expect the customer to follow up with the seller and its service centre.

                                      Regards
                                      Ravi
                                      Email:[protected]@yahoo.co.in
                                      Mobile no: [protected]/ [protected]
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2020
                                      Flipkart Customer Care's response
                                      Hi,

                                      Sorry for the trouble.

                                      We would like to inform you that seller has approved the return and the product will be picked up from your location on or before 8th August and once the product is picked up the refund will be completed in 1 Business day.

                                      We request you to keep the brand box, accessories and invoice ready for pick up.

                                      We would like to thank you for your understanding.
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                                        RahulSalvejj
                                        from Mumbai, Maharashtra
                                        Aug 4, 2020
                                        Resolved
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                                        Resolved

                                        This is my order number
                                        Od[protected]

                                        Amount rs
                                        Rs 1558

                                        Delivery date
                                        28 july 2020

                                        I had order 2 qty oil but i didn't knew i would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... Because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no resolution get from flipkart after esclating to them so i m esclating this matter consumer complaint board of india and all forums that i should get justice and resolution of my money please refund my money back immediately
                                        Aug 17, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2020
                                        Flipkart Customer Care's response
                                        Hi, We'd like to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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