Flipkart Complaints & Reviews

I purchased a lg sound bar sj3 from flipkart vide order no. Od[protected].
The item was delivered on 15 th jun, installed by lg on 16th and noticed a defect the same day evening. I lodged a return request on 17th june 2020.
After flipkart technical team interacted with me on 20th jun, a technician from flipkart inspected the item on 21st and found that one of the speaker was not working.
However the technician could not enter his feedback into flipkart system due to connectivity issue. Later he confirmed that he has conveyed the details and feedback to concerned fellow at flipkart.
Meanwhile flipkart kept on rescheduling the technician visit and on 3rd of july rejected the return request citing reason as “ return period over”.
I kept on constantly speaking to customer care but every time they were closing the issue after registration without any resolution.
Consequently i was forced to raise the issue through social media.
Subsequently flipkart social media executive ms. Noor contacted me and assured me that the issue shall be resolved positively by saturday i. E 11 th july.
She also opened a fresh return request (Id-[protected]) and promised me that there won’t be any further delay in settling the issue and she will personally contact me and confirm it by saturday 11th july.
However, there were still more surprises in store.
They still continued delaying the settlement. I mailed there ceo, grievance cell and other customer support cell.
On 13th july their cs support contacted me and informed that "your refund request can not be approved since as per seller only replacement is allowed". I had no other option but to agree to their terms and finally they have approved fresh replacement request on 13.07.2020.

My complaint for flipkart is that:
1. The return/refund request was lodged through their own system by me. Why did the system allow the refund request.
2. Since refund request was allowed by their own system, what stopped them to honour the request.

It seems flipkart is simply working as per their own convenience without any fixed guidelines or policy. They are taking stance to suit their cause without bothering for the customer.

I purchased realme x2 pro cost of 30000 from flipkart on 22 may with i'd od[protected] and made return request within 10 days but they not return or replacing this device has battery charging and drainage issue and hangs and slow chipset in this and a guy visited has not disclosed full report and said solve it by update but it's not solved and flipkart not changing or returning it after complaining continuously 2 months still on 14 july i made call and they said wait for more days they continue saying this and without contacting me they claim to make call attempt and on asking they say call answer but no one contacted me during these and continuously timeline extension they are not returning my 30000 rupees

I have placed 3 item in a single order for ₹1596 and the order i'd is od[protected]. Paid through google pay and it was successful also the money deducted from my account while flipkart page shows that the payment failed.. Contacted google pay and they told that the transaction is successful.. Also contacted flipkart and raised a complaint to them but i didn't receive any reference number to track on the issue via mail and sms.. Please help me to get back my money asap.

Flipkart is clearing cheating the customers like me.

I have bought the mobile in the first sale. But not yet shipped

Now after 3 sales i have bought one more mobile with high price. It is shipped.

Same seller : vision star
Same address

Name - chandan
Transaction dt. 13.07.2020
Transaction amount. 47, 040.00
Disputed amount. 470, 40.00
I have not received any goods against the amount and my hdfc credit card
No. [protected], had been debited
Withough information. The any person / company had been done cheating by me. Please credit / refund the above amount. You had taken up the matter with against me. I am going to higher authority. I am working in vijaya bank. The matter is sending to fiu deptt new delhi against you. The related goods have not received and not purchased any items through online transaction.
Thank sir,
Chandan
Mysore

Flifkar not open

I ordered vivo mobile phone of ₹14240 on July 23rd 2020 the expected delivery they offered on 1st July. When am not received the product on 1st July I called to flipkart team they told we will deliver the product 10th of July. But am not received the product 10th July. Again am contacted flipkart they assured we will solve the isaue 24 to 48 hours. But within 24 hours am received the mail regarding Product canceled the seller so we will sorry for inconvenience and we will refund the amount within 21st July. Without my knowledge they canceled the product. The product I ordered on flipkar sale discount of ₹2760. Now the price hiked ₹16990. So kindly accept my complaint...
.

Http://mi-note-9-pro95off.fun in this website pay with mobile phone and pay with phone pay wallet returned my money to amount 1999

Tracking id - fmpc[protected]

My shipment is getting delayed without any reason and the flipkart support team is not telling about the exact reason and ignoring my problem. I called the flipkart customer care executive for my problem but he is giving nothing but new expected delivery date. The promised delivery date was 12th july. But it's been 2 days from the expected delivery date. I want my product to be delivered soon and also give the exact reason of the delay. Thank you

Hi,
I have ordered the voltas 1.5 ton inverter ac on 23 june and 3rd july was the expected date of delivery but they did not deliver the product on 3rd july and given the promise date of 6 july. Moreover, i called to them and everytime they said we are communicating with courier partner and your product will be delivered soon. At the end, they given promise date of 13 july and said that your issue regarding delivery of order will be resolved for sure by 13 july and you will get your product. But same thing happened again, they did not deliver my order and the status of order is showing in haryana from 25 june.

Hi,
I have ordered the voltas 1.5 ton inverter ac on 23 june and 3rd july was the expected date of delivery but they did not deliver the product on 3rd july and given the promise date of 6 july. Moreover, i called to them and everytime they said we are communicating with courier partner and your product will be delivered soon. At the end, they given promise date of 13 july and said that your issue regarding delivery of order will be resolved for sure by 13 july and you will get your product. But same thing happened again, they did not deliver my order and the status of order is showing in haryana from 25 june.

I ordered a panasonic tv but it get cancelled without even informing me and now again i ordered a lg tv they again cancelled my order without even informing me and their customer services sucks they they do nothing about that issue plz help me out flipkart is disturbing my mental health

Continue changing expected delivery date

Fake tracking id in flipkart customers care data

Worst experience

I ordered oppo k11 in flipkart big sale, my amount is deducted from my account but didn't get any revert from flipkart, your costomer service executive said that site was fake n all, but i have all the proof of my order and payment.. Plz do something for my payment, waiting for your response.

Today morning 1708 rs debit my acount plz give reson

I have ordered washing machine LG 6.5 kg Inverter Fully Automatic Top Load Silver (T7569NDDLH) on[protected] from Flipkart. Product was delivered on[protected], Product installation and demo was done on[protected]. During installation it was found that product was faulty and i immediately initiated the return of product on same day[protected]. As per the Flipkart policy refund was supposed to be initiated on or before July 1st 2020. Its been more than 3 weeks refund is not yet initiated. I have been following up with flipkart on daily basis, but getting same response that issue will be resolved in 24 to 48 hrs. Requesting you to consider this issue as cheating on customer and playing with customer sentiment and wasting customer time and money. Please help us in resolving the issue and getting the refund as early as possible

The issue that I have experienced was: I ordered product on 02 Jun 2020. Initially promised delivery date given was 15th June 2020 but product not delivered and flipkart team revised the delivery date from back end to 22June to 26 June. Once again product not delivered and date revised to 03 July-04 July 2020. Same repeated one more time product not delivered and revised again 13 to 14 July.

I called more than 10times to flipkart customer care, each and every time they are telling you wait to till the delivery of the product (as per promise date given in flipkart online portal).

I wait more than 1month 10days and still counting...

Flipkart revised delivery date from back end each and every time, next day if i call to customer care..only 1answer from them is you have to wait. And If i tell them im not satisfy with the given answer they will disconnect the call in between and disrespect customer.

सर मैने फ्लिपकार्ट के जरिये 2 आर्डर बुक किये थे जिसके आर्डर नंबर है OD[protected] और OD[protected]
सर इसमे मुझे एक प्रॉमिस दिनांक दी गई थी जो कि 10 जूलाई 2020 थी उसको किसी कारण बढ़कर 12 जुलाई2020 की गई और अंत में ये आर्डर हमको बिना कोई सूचना के कैंसिल कर दिया जाता हैं अतः इस पूरी प्रक्रिया मे हमको परेशान किया गया है केवल और हमारी किसी भी समस्या को हल नही किया गया है
अतः आपसे निवेदन है कि मुझे परेशान करने का क्या कारण है मुझे बताये ओर मेरा आर्डर हमको प्राप्त कराये
और सेलर पर आपके द्वारा क्या कार्यवाही की गई इसको हमको अवगत कराएं
ओर मुझे किसी दूसरे सेलर के द्वारा हमको मेरा ऑर्डर उपलब्ध कराया जाए और हमको जो परेशानी हुई है उसकी भरपाई तथा मुझे मेरे रुपये तुरन्त मुझे दिए जाएं मै 1 हफ्ते का इंतजार नही करुगा

Date & Time - Mon, 13th Jul 1:09 pm

Subject - Payment made but order not confirmed.

Order id - OD[protected]

Tranaction ID- TO TRANSFER
UPI/DR/[protected]/Flipkart/YESB/[protected]@ybl/Collect - Debit : 9, 769.00

Place my order or refund my money....

I have purchased a vu tv from flipkart on july 7th. Its been one week but still they have not done the installation. I have raised 2 tickets on this. Still the issue is not resolved.