Flipkart Complaints & Reviews

Hi team,
I received a damaged outdoor unit of ac on23rd june and asked for replacement. Some folks from voltas visited for inspection and gave me sr saying that outdoor unit is damaged.
Still the flipkart has kept my replacement on hold.
Raised multiple complains but no one responding at all.

Order no - od[protected]
Piyush kumar sinha
[protected]

I was a flipkart plus member then too
My flipkart account has been blocked by company with no reason. Tried to contact customer service team by all means but received no help from their side. I request to please unblock my account as i have done nothing wrong and ready to prove it in demand.
I request help from forum to reach my complain to concern authorities.
Ready to provide detail to flipkart team on demand.
* attached photo of blocked status of account.

I have placed an order on 11th july 2020 using phonepe as my payment option. The amount got debited from my account but the order is not confirmed. I have the receipts of my payment through phonepe.

The amount is still not refunded to my account.

I'm a flipkart plus customer and i'm facing this type of situation for the first time in my life.

Please refund my money back.

I have purchased a dell laptop (Dell vestro i3 10th generation) on 24/6/2020. It is prepaid order of rs 26500/-. The delivery was to be received on 3/7/2020. But till today they have delivered.
Also they are not giving any update nor giving any reply to my mail.

Dear sir,
My order flipkart tracking id fmpp[protected]
Item not received as on item...
Executive person any call not received...
Item is very urgent...
As soon as possible please salove this issue...

Flipkart has taken rs 849 on june 11th and now it is july 11th but still i didn't get my order and whenever i requested for flipkart help they told me to wait till 30th june firstly and then july 4th and again july 9th and now they are saying to wait till july 17th, so i'm filing a complaint on flipkart so that i want my money along with 1 month interest as this is not the first time i'm experiencing this type of service almost 5-10 times flipkart has done the same thing. The service from flipkart is really worse as last month they took one month just for replacement of my laptop. So please help me.

My order id is: od[protected]

Bluedart courier tracking no: [protected]

Seller: sportshubb

I have ordered a jblt450bt headset from flipkart and i received it today (I. E[protected] and on the same day i had issues mainly bout build quality or comfort as i have brought them keeping online classes in mind they are very hard and feel like someone's pressing our ears hard and also it doesnt give nice calling experience like u cant hear indeed a single word clearly i contacted jbl - from he same headsets on and i faced a lot of issues while speaking and when i wanted to return theres no option its like disabled we cant press it and jbl person says contact flipkart i just go round and round.
First time very poor user experience actually i irst placed products in cart in amazon but deviated toward's flipkart i wish i had not deviated

This is my orde number

Od[protected]

I had received moong dal in old and poor condition when i open it the product was damage internally due to poor packing from seller and when i had check clearly small live black kernel inside it... Black kernel is live insect which create due to deffective condition and might be old stock

I can't accept this product in cornoa virus condition which is harmful to my family and me please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product

Please give me resolution fast
My product cost is rs rs 814

I want resolution from flipkart not for rs 814 for the justice and loyal customer of flipkart

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

14th june 2020,

I bought a mixture grinder on 9th june 2020 from flipkart, which was delivered on 14th june 2020. After unboxing it was found that the product was defective and as per the policy i immediately raised a product replacement request. But on 16th june 2020 my request of replacement was cancelled without my information, so i again requested same as it was within replacement policy. As i was getting no response from flipkart i called to get information on 24th june 2020, one of cs executive asked me to cancel the request so that she can raise a new one internally as my replacement policy was over by then.
She assured me to wait for 48hrs, but the issue was not resolved till 28th june 2020. I again called to know status but they still asked me to wait till july 2nd, but there was no response & also my request was cancelled again & every time i was asked to wait for 24-48 hrs but no resolution was given. Once again they forwarded my request on 8th june & today it is 11th of june but i got same reply that my issue has been escalated to concerned team kindly wait for 24hrs.

Defect found: after unboxing i found that the earthing terminal of 3 pin plug of power cord was bend due to which it was not possible to plug it into power socket & further operate the mixture grinder.

As per the return policy i was not supposed to get money refund for the product but replacement was claimed by flipkart as well as supplier.
But still no resolution is provided to me.

I ordered footwear (Sandals) using flipkart. So i have a size issue with that and made return request. After that i got a message from flipkart like we are unable to pick up the order. We request you to submit the item back to us. But in the website they didn't provide any specific address. So contacted customer support they told we resolve that in 24 hrs. But they didn't. I was calling them from past 10 days daily they the same thing wait 24hrs and not doing anything. I didn't expect this kind of worst experience from flipkart. Worst customer service too. Finaly what i need is asap please solve problem

I purchased a micromax 42 inch led tv and extended warranty 2 year by flipkart protect from flipkart. Extended warranty policy number is jppoffk222518. From last 2 month my tv has not been working and i raised a claim for the service to "jeeves consumer services" dated jun 02, 2020. Jeeves case id: 0f2ewhysc[protected]. It has been more than 35 days they are not responding and not providing the service. Even i raised a complaint to flipkart customer care regarding the issue on jun 19, 2020. But my issue has not been resolved till now. I called the flipkart customer care more than 6 times. Every time they are telling that team is working on it. They are also provided wrong email id '[protected]@flipkart.com' which is not working. This is the most disgraceful experience in my life with flipkart.

I have received damaged product from it. I had file the return into my order section but they are not returning my order. Also they said there will technician visit from geeves service center and when i call to geeves they said we didn't receive any such request.
Order id - od[protected]

I ordered mi a3 phone on 21st june, i received the parcel on 24th june after checking i raised the issue that the parcel didn't contain my product and shared all the details with the executive. It's been 4 weeks now yet have not heard from filpkart and didn't receive any resolution.

Order id: od[protected]
Order date:[protected], 03:19 pm

Flipkart has sent me a defective piece at first, and then they sent me an incompatible product when asked for replacement. I asked for refund of my money, they are now holding my money and are blackmailing me for my id proof in order to process the returns. This is not at all acceptable, i will not provide my id to flipkart to process the return. I want them to pickup the product as soon as possible and refund my amount.

Flipkart don't replace my product which I order in March. Manufacturing defects are seen in the product in view of sound and screen. But flipkart are continuously changing the time period and donot pay attention on my complaint. Technician visit was done at my home many times but flipkart are not serious about my complaint. Please solve my complaint as early as possible.

I have placed a order wood 5 door wardrobe, and now i am not satisfied for this product, the product is not worth for the money 72 k,
So i need refund for this product, i have raised a customer complaint but still i didn't get any solution so kindly help me get refund for this product.

I had purchased jbl soundbar from flipkart and delivered on 26th june in indore madhya pradesh and return date was 3rd july.. I had got call from jeevas on 27th for installation but they are telling that we will do installation in mumbai.. How it could be possible product delivered in indore and installation in mumbai.. I had send mail to flipkart on 27th june but till now no revert.. Than call to their call center on 3rd july than they told we will provide solution by 8th 9pm but no solution provided than got sms on 9th we will solve it by 9th july 9pm.. But till now no solution.. Today i called again to flipkart call center than they had given new date 15th july.. Now they not even returning that product or not giving service.. Because in return period return option is not showing and when called to call center on 3rd they told that once installation done than return option reflect.. Now flipkart is hareshing me mentally and not providing any solution