Flipkart Complaints & Reviews

Dear sir,
I have purchased oppo f11 pro last year in may with buy back guarantee scheme. Buyback scheme was valid till 10 may 2020 but due to this covid situation buyback was disabled for that period and that was the reason my buyback period was extended upto 7 august 2020.
Further on 28th july i purchased iqoo 3 mobile handset using buyback sceme but due to arrogant behaviour of delivery person, he didnot handover the product. I have made several complain to flipkart but even after a significant time period, i could not get a reasonable solution resulting i requested to cancel the order and it was finally cancelled.
Again today i was trying to purchase a new iqoo 3 mobile phone using my buyback scheme. This offer is shown in my profile but while applying buyback offer it is showing error-
"sorry! Abb is not enabled in this account"
And due to this reason i could not purchase again. I again tried to contact flipkart but after giving my 2 and half hour i got a solution that your problem has been escalated to our team and it would be resolved till 11 august.
I, therefore, request you to solve this issue as early as possible. My buyback offer validity is going to expire on 7 august and i want to purchase a new mobile in this offer period for further discount.
Since i am totally disturbed by the level of support being provided by flipkart. I am really feeling helpless. Every time customer support executives are saying that they can only generate complain. But if complain is generated, why it is not attended properly. I want to purchase a product for which i am paying its price and that is motive of your website. But in this case you people are indirectly denying me to purchase. Is this the way you want to treat your customer. I am really fed up with continuously complaining. Hope this time i would get positive response as early.

Regards,
Anuj pandey

Am sachin maurya. E-mail id [protected]@gmail.com.
I was an old user of flipkart! And was a flipkart plus member! Approx 1 year ago!
Flipkart blocked my no. And email. And my flipkart i'd because i return and ask for replacement of two spykar shirts due to size issue!
They blocked me.. And never heard my side!
The customer care is not help full too!
I had 1000 as gift card in it! And 100 coins at that time. At that time extra coins too!
They are not helping me out! Regarding this! They blocked my email too!
If a customer can't replace or get refund? What is the flipkart policy of refund and replacement of 30 days? All are just bull #?

I am sachin maurya. E-mail id [protected]@gmail.com.
I was an old user of flipkart! And was a flipkart plus member! Approx 1 year ago!
Flipkart blocked my no. And email. And my flipkart i'd because i return and ask for replacement of two spykar shirts due to size issue!
They blocked me.. And never heard my side!
The customer care is not help full too!
I had 1000 as gift card in it! And 100 coins at that time. At that time extra coins too!
They are not helping me out! Regarding this! They blocked my email too!
If a customer can't replace or get refund? What is the flipkart policy of refund and replacement of 30 days? All are just bull #?

A amount of rs 3078 was debited from my account on 5th august 2020 also the order was not placed

A amount of rs 3078 was debited on 5th august 2020 also the order was not placed

I have ordered two perfume but package contains only one no viable response from flipkart

My account was suddenly disabled without me knowing it my phone number is [protected], same for the account, please help me out

Sir, on 10 jul 20, i have placed an order for arrens as07a51 6 cell laptop battery but received nova laptop battery with defect on 20 jul 20. As, it's a different and defective item, i asked to replace it. When delivery person came with original item (Arrens battery), he ignored to replace because he was coming with arrens and i was returning him nova. I told that it was default of flipcart that delivered me nova in lieu of arrens. When i talked to their customer care i was told that your amount will be refunded within 3 days and letter on ignored for the same.

This is my order number
Od[protected]

Amount rs
Rs 1558

Delivery date
28 july 2020

I had order 2 qty oil but i didn't knew i would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... Because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no resolution get from flipkart after esclating to them so i m esclating this matter consumer complaint board of india and all forums that i should get justice and resolution of my money please refund my money back immediately

Respected higher authorities

This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

This is two order number
Od[protected]
Od[protected]

I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately

This is my Order Number
OD[protected]

Amount Rs
Rs 1558

Delivery Date
28 July 2020

I had order 2 qty oil but I didn't knew I would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no Resolution get from Flipkart after Esclating to them so I m esclating this matter consumer Complaint Board Of india and all forums that I should get justice and Resolution of my money please Refund my money back immediately

Respected higher authorities

This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

This is two order number
Od[protected]
Od[protected]

I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately

I had asked for a refund and its been like a week a product is not picked up, everytime i got a message i use to call that pick up boy, he said he will pick but never came, very bad services, plus if i try contacting customer care i cant because it has a old number which i lost, i cant update the same because it ask for both OTP .the oder ID was this OD[protected]

I have already registered a complaint regarding the cancellation of my poco m2 pro.flipkart provided me with the information that the seller cancelled the order its only because of their courier partner how many times i contact with flipkart they ensured me delivery by 8 august .what a disgrace please ask the seller to deliver my order please .i am ready to take it from the hub itself they don't have to deliver at my address.vision star was the seller.cant you say it early it can't be delivered at my address .i am totally fed up.i was a flipkart customer since 2014 .it was a very good company which they help the customers now what they are doing they can't do anything it was cancelled by the seller and they are asking for my feedback.if this issue is not resolved i don't use flipkart anymore

I bought a poco m2 pro mobilephone from my flipkart account [protected]@gmail.com. I made this purchase on 14 july. The product has reached delhivery thiruvananthapuram mannanthala hub. I enquired about the product today. They told me the consignment was there and would reach you in two days. By evening i got a message the product is cancelled. They made me wait for 3 weeks i can't buy any other phone due to this. I was ready to collect the consignment from the hub itself but they don't allow me. The seller of this mobile phone was vision star anyway i want that phone. Please help me

I have ordered this product on 26th May 2020, the same have been attempted to deliver by Delivery partner (Delhivery) on 8th Jun 2020, however while handling the heavy fridge the delivery partners had been mis-handled it and that caused a damage to the product at the bottom. due to this delivery partners themselves took the product back.

But to my shocking i have received a product delivered status message, i thought i have to place a return request for this issue as well and i did it, immediately i got a call from Flipkart support team, i explained everything to her, then she said it should not be a return request since product itself is not delivered and she confirmed that she will be rejecting the return request i placed and she will be raising a separate issue about the product not delivered but status shows delivered. after this i did multiple follow-ups om multiple plat forms including twitter/ customer service team using [protected] but they always responded with e common/dummy message saying "Sorry for the trouble, we are investing this and will get back to you on this. this drama happened several times for more than 1 months and then suddenly when i checked the status of the issue on flipkart to my shocking again it was shown "Resolved".

I called again to the same customer support no and when i explained everything because a new support executive got connected which is usual. he said that he will re-open the issue and will escalate this and will ensure to resolve this by 8th of Aug 2020, but then again today when i checked the status on flipkart as usual they resolved the issue without even send me a text message or email or even a call.

Below is the twitter link shows the chain complaints i have raised including the video proof attachment (while the delhivery partners taking back their product) and their Common/dummy responses.

https://twitter.com/TrulySrihari/status/[protected]

Hi team,
Last 1 year i unable to log in flipkart application.
My mobile number is [protected].
Kindly look into this.

I want to order asus vivobook 15 and it shows product is out of stock for this pincode 792121.

But every time its showing out of stock & when its displaying in stock, again its showing 'delivery not available in your area.'

The installation of product is delaying day by day and they are telling they are not having the wall sockets and some extra equipment

I've made a purchase of an induction cooktop,
I initially ordered it as a cash on delivery order but later paid for it using phonepe for which the transaction id is p2008051534089195760136 but flipkart was still showing as payment processing but now the entire order has vanished.