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Updated: May 15, 2026
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S
Snehashrm
Jul 22, 2020
Resolved
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I bought sony bravia x8000g 65 inch with order id :od[protected] on 15 th july 2020 worth rs 113499. The product was bought on emi however when i received the statement the bank have charged the whole amount so i called bank first to enquire on it and they said they have not received request from flipkart regarding the emi conversion. So when i checked my bill it clearly says there is a discount for emi conversion. I contacted flipkart again but they are saying they are still checking and it's a huge amount. I have never accepted such a disgusting and pathetic service from flipkart. Please resolve my issue asap or else i will go to consumer forums in such a pandemic situation you are cheating people with your scam i am not going to spare u will go to the ceo of flipkart. I have also attached the bill where it says discount for emi
Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2020
Flipkart Customer Care's response
We will revert on it.
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    SwapnilShivalkar828
    Jul 22, 2020
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    Flipkart
    Flipkart — unnecessary account has been blocked from flipkart
    Swapnilshivalkar828 on jul 20, 2020
    Mark as resolved

    Account has been blocked with improper reason

    User id
    [protected]@gmail.com

    Please concern it allready i had paid 2 order from flipkart money is debited i can't access

    Please reactivate my account

    If the product is not like or defective we can't keep the product without unnecessary so we have to return it

    Please reactivate my account let me access data and future order from flipkart

    Call me i want to elaborate the issue
    [protected]
    Aug 14, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2020
    Flipkart Customer Care's response
    We will revert on it.
    My account so actives please activate
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      S
      Shobana Murugan
      Jul 22, 2020
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      I want to buy a new and after selecting a phone, was looking at the exchange offer, i have redmi note 8 pro and my imei number it shows me an error, "entered imei number doesn't belong to the brand and model".

      When i checked in other imei check online website it shows me all the correct details of the phone.

      I have attached both the screen shot.

      Please revert asap.

      Thanks,
      Shobana
      Aug 14, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2020
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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        Shobana Murugan
        Jul 22, 2020
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        Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
        I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [protected]@gmail.com
        Aug 7, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the account and order details or get in touch with our customer support number[protected].
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          naveen10117
          Jul 22, 2020
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          Address: 34 puthupettai, Ekanampettai, Ekanampettai post, Kanchipuram

          Sir i am order the flipkart mobile vivo s1 pro emi and the cancellation the order and refund july20 the message and so you product isue and then refund aug12 nu message you flipkart message sir
          Flipkart customer support has been notified about the posted complaint.
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            pialvyas
            Jul 21, 2020
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            I have received a voucher... But when i try that it's not working..'this voucher is valid for wallet not for direct transection.' plz solve my pblm
            Flipkart customer support has been notified about the posted complaint.
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              Madhav M.N
              Jul 21, 2020
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              Far one month led tvs shows out stock for 533101
              Please solve the issue. I want led tv
              Flipkart customer support has been notified about the posted complaint.
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                S
                Shivkantgoutam
                Jul 21, 2020
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                Address: 224 Men road, Jeruwakhera Sagar District Madhya Pradesh - 470115 Phone number: 8839388122

                Sir reference number has arrived but refund has not been done yet. I have checked the bank account. But the money has not come in the bank yet.Sir, I am such an expensive product. 8990 is for Rs. Therefore, you should consider my complaint. Because it has happened many times to me.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  subbu32
                  Jul 21, 2020
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                  Flipkart is Cheating people, by giving exchange offer and then denying them at the time of delivery under small rust patches.

                  Normally i used to get the product withing 2 days, This time is worst as they have taken 4 more days to deliver my product

                  I have recently purchased a new IFB Senorita Aqua sx 6.5 washing Machine from Flipkart by taking exchange offer with them. For this exchange offer they have given me 2800/- off when I was ordering New washing machine.

                  At the time of Delivery of New washing Machine they were suppose to pick my old machine in exchange. The delivery person found some tiny marks on the body of the old washing machine where the paint had come off and said Exchange will not be made and I will have to pay 2700/- rupees more If I want to take delivery of my new machine.

                  Reason for Denying -
                  Delivery person Denied for picking the old machine is because the machine body is steel material and it has got some spots in it due to usage (almost 15 years). Those stains you can see in the attached picture.

                  Since I wanted my newly ordered washing machine I paid 2700/- and sent delivery man after accepting my new Machine. I also called Flipkart and lodged a complaint on this issue.

                  That Means Flipkart is expecting people to exchange new unblemished goods in return for new goods.

                  Or else

                  They are cheating people by giving exchange offers which they deny under small pretexts at the time of delivery.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 24, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Subadra
                    Jul 21, 2020
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                    Resolved

                    Website: Flipkart.com

                    The order that was placed on June 10, 2020 was a purchase of Allie Wood engineered study table. It is now July 21st and I’ve just received a message that it will be delivered “probably “ by 26th July.

                    First of I must say that the response overall has been just terrible. Countless phone calls have done absolutely NOTHING! The flipkart custom service agents cannot do anything to contact this seller and check into the status! There is also no option to cancel the order anywhere on the order page. Allie Wood seems to be nothing but a big fraud company and flipkart in association with the likes of people like this, seems to be deteriorating in customer experience and satisfaction. I want a cancellation and a refund asap for this product if you’re reading this flipkart!
                    Aug 7, 2020
                    Complaint marked as Resolved 
                    After several follow ups and complaints they finally refunded the amount. Although this might have taken longer if not for the legal notice I sent them
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 22, 2020
                    Updated by Subadra
                    What the hell?? Apparently now my order has been delivered on 5th May, 2020 according to the order tracking page !??
                    Flipkart has figured out the complex nature of time travel !...Considering I place the order only on June 10, 2020.
                    Verified Support
                    Jul 24, 2020
                    Flipkart Customer Care's response
                    Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Allie Wood Engineered Wood Study Table'' and will be delivered to you on or before "26th Jul 20''. Have a nice day!
                    Jul 24, 2020
                    Updated by Subadra
                    How do you explain the information I see on my order page? I have attached a photo just in case you don’t understand

                    Jul 27, 2020
                    Updated by Subadra
                    26th has come and gone. I have not received a call or even a message about the status of this order. My order page continues to show that it’s been delivered one month prior to the date of order. This is ridiculous!! I’ve waited long enough for you’ll to do something about about this. I’ll be placing a complaint with the consumer court next.
                    Jul 29, 2020
                    Updated by Subadra
                    I don’t want this product anymore!! Please initiate a refund ASAP!!
                    Verified Support
                    Aug 08, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry to let you know that your order for the product 'Allie Wood Engineered Wood Study Table' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 04 Aug 20 with the reference P2008040000416097481922 and it will be reflecting in your Phone account by 13 Aug 20.
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                      sharlet John
                      Jul 21, 2020
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                      This is a mail to raise a complaint where in i ordered 2 sukhad attendance machine and delivered to me with order id od[protected], i have made a payment of 2 sukhad attendance machine but in that one package was missing. Since then i am trying to reach either the vendor or the flip kart, but only once i got a call for the same but didn’t get a solution. I spoke to the vendor also, initially he said he will send me one more but later he told me to cancel the order and order once again, unfortunately now when i am trying for refund its coming not possible. Please do the needful at the earliest. Either refund my amount or send me the package. Please do the needful at the earliest.
                      Flipkart customer support has been notified about the posted complaint.
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                        Mohan Kummi
                        Jul 21, 2020
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                        Hi Team
                        My Order ID in Flipkart is Order OD[protected].
                        The Delivery Boy without informing he submitted Delivery status but he did not give the Product. I already paid the amount. Now I lost Money and Product.
                        Please I want Product or refund for this issue.

                        Thanks and Regards
                        Mohan Kumar M
                        Flipkart customer support has been notified about the posted complaint.
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                          Venkatakrishnan Raja
                          Jul 21, 2020
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                          Resolved

                          I have ordered wooden tv stand of 4000 inr and the order I'd is OD[protected]. We have ordered this on 24th mar 2020.. I am yet to get delivery or the refund from flipkart.. customer care call me daily basis and provides no Solution and asking me to wait for 48 hrs and this happen on daily basis for last 4 months.
                          Thanks flipkart for looting ppl hard earned money.

                          I am going to do suicide if you flipkart is going to call me 1 more time to discuss about this refund.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Apoorv Chauhan
                            Jul 21, 2020
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                            Updating phone number without old number

                            Address: C-59 Harmu Housing Colony, Harmu,Ranchi

                            The problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                            Please do suggest me to update my new mobile number to my flipkart account....
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                            Nishi Animallover
                            Jul 21, 2020
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                            Resolved

                            I have lost my old number sim but still m using flipkart recently i ordered some product but i returned them coz one is nt wrking and another hav size prblm the return monet i have add in gift card but now i want to use d amount but not able to use coz it send otp on my old number which i dnt hav.i called ur customer care saveral time from date 6 july to today but u r not solving my orblm i hav already send u my id proof coz i got a mail from ur side for this to send id proof.but still situation is same i[censored] r nt able to change my mobile number refund my money.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                              Anita Surve
                              Jul 21, 2020
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                              Address: Mumbai

                              Had applied for return of orient cooler on 1st june 2020 still not solved
                              Flipkart customer support has been notified about the posted complaint.
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                                Akshayrb07
                                Jul 21, 2020
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                                I paid to my order by upi and amount also debited, but it next take me to product out of stock page, and there is no information about order in my orders page, but my money was paid to flipkart, when will i get refund??
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  SwapnilShivalkar++
                                  from Mumbai, Maharashtra
                                  Jul 21, 2020
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                                  Respected higher authorities of flipkart department

                                  This is my order number

                                  Od[protected]

                                  I had received product today 21 july 2020... I had ordered 2 oil quantity of rs 1442... Star 555 sunflower oil 5 litre container of 2 qty

                                  As i had ordered 2 qty it is responsibility of flipkart to give me product in good condition with proper packing and shipping...

                                  Flipkart has given me in small box of light quantity and 2... 5litre can of 2qyy provided in small box and it was tightly packed no support no wrap by plastic poor packing and shipping the product has been damage during transit when open the product material out of it can't accept in corona condition

                                  The product is leakage this is due to poor packing from seller and also not check by packing department and it has damage transit i m attaching the images old stock product given to me.. And usually oil is used for 6 month not more than that

                                  We are living in invisible virus which is harmful to our health and in that we received such pantry product in unhygienic condition it is very bad can't take risk on health the product is no use of it both product damage i had attached the images it is totally disposable and harmful product

                                  Please check from u r end and resolve the issue i m waiting for the resolution from flipkart department

                                  I m esclating this issue to cs head and grievances department of flipkart
                                  [protected]@flipkart.com
                                  Grievance. [protected]@flipkart.com

                                  And also sachin bansal sir and binny bansal sir
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 21, 2020
                                  Updated by SwapnilShivalkar++
                                  Take necessary action against Seller for Providing Product in Cheap Packing dur to it product damage
                                  Jul 21, 2020
                                  Updated by SwapnilShivalkar++
                                  Waiting for the resolution from Flipkart
                                  Jul 22, 2020
                                  Updated by SwapnilShivalkar++
                                  Why there is delay from Flipkart to resolve the issue
                                  Verified Support
                                  Jul 22, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jul 22, 2020
                                  Updated by SwapnilShivalkar++
                                  Ok I m waiting for u revert
                                  Jul 23, 2020
                                  Updated by SwapnilShivalkar++
                                  Waiting From Flipkart Social Media Team for a fair and proper Resolution
                                  Jul 23, 2020
                                  Updated by SwapnilShivalkar++
                                  How much time I should wait madam
                                  Jul 23, 2020
                                  Updated by SwapnilShivalkar++
                                  Yesterday Call had received from Flipkart social media department they had given 24 hrs ...time has been passed waiting for the resolution from Flipkart Department of India ...
                                  Jul 23, 2020
                                  Updated by SwapnilShivalkar++
                                  Delay from Flipkart Department for the resolution
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                                    Shruthi L R
                                    from Delhi, Delhi
                                    Jul 21, 2020
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                                    Hi,

                                    I've requested to change my number on flipkart account as i don't have access to my old number on july 6th but till now the issue is not resolved. Everytime they're saying wait for 2/3days i did wait till now, but it's not resolved i've shared my voter id scanned copy 3 times but still no use. If you people can't help then why u have customer support team? I've sent message in twitter also but still no use at allðŸ˜
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 22, 2020
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    Jul 22, 2020
                                    Updated by Shruthi L R
                                    Registered mail id is lrs.[protected]@gmail.com. I've waited for morethan 20days and again they told me to wait for 4 days, are you guys doing work? Or taking rest at home? How many days required to fix/help for one single customer?
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                                      Deblina13
                                      Jul 21, 2020
                                      Resolved
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                                      Resolved

                                      Address: Bengaluru

                                      Order id:
                                      Od[protected]

                                      Its being a month now, please provide me with a date of the day when you would really really stop this ongoing calling me each day. I am being called and harassed everyday. Everyday a new guy comes to our door from flipkart. I am telling you, you are neither reverting not stopping to bother me.
                                      First they delivered a wrong rather fake of the original brand product as claimed in their order image. Then whenever i called for pick up and refund they kept telling me 24 hours waiting time but more than 20days past like this. Now the customer support guy called to inform that they are refunding without pickup and i can dispose the fake product if not picked up in 24hours. So i waited again and when they didn't come i disposed as suggested. Now suddenly they woke up and keep calling me everyday for the fake product. I guess they want resell the fake imitation product again to a customer. And let me tell the product is mask. Now flipkart is trying to get the fake mask after telling me to dispose on one hand and on the other wanting now to take the mask back to resell and fool other customers.in the pandemic such a dirty trade and harassment of mask should be stopped at once!
                                      Sep 6, 2020
                                      Complaint marked as Resolved 
                                      It's finally resolved
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 22, 2020
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We're writing to you about your Venus V-20 V Cup Mask Respirator with Is 9473 Approval (PACK OF 2) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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