Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47181
Resolved
25490
Unresolved
21691
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 952

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
krishnapatel
Jul 3, 2020
Resolved
Report
Copy
Resolved

I have ordered an phone woth rs 20999 from flipkart order no on same day they cancelled my order. When i contact there customer care they are very irresponsive always says wait for 24-48 hours i have waited a long time. Kindly look in this regard so i get my amount refund as soon as possible. I will be very thankful for your coperation.
Aug 10, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2020
Flipkart Customer Care's response
We will revert on it.
flipkart call me after 4 day posting this post they told they will send technician but today its almost 10 day no any one come from flipkart i think they are ignoring to refund this. they dont want to cancel or refund thats why they are taking lots of time
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shubhangi Sahay
    Jul 3, 2020
    Resolved
    Report
    Copy
    Resolved

    I placed ordered for Apple Watch 5 series (GPS+Cellular) order ID- OD[protected] on 23rd june 2020 and it got delivered today evening i.e. 2nd july 2020. I got it for my wife as anniversary gift. When she opened out of excitement we were shocked to see that the box was totally empty. It was containing blank case and only charger adapter. I want my complete refund back. Rs 50, 000 is not a joke. I want my complete refund.
    +1 videos
    Aug 15, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 04, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 05 Jul 20. It would have reflected in your credit card by 09 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank.Your kind understanding is appreciated.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Dear sir,

      This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 30th may 2020 with order id: od[protected] for a consideration of rs.27749 paid via hdfc credit card. The product got delivered on 1st june 2020.

      The said goods are suffering from the following defects:-

      There is cbu code mismatch on odu and idu hence the voltas/flipkart...
      Helpful
      24 other people found this review helpful
      24 found this helpful
      1 Comment
      Report
      Copy
      P
      Pawan kumar Y
      Jul 2, 2020
      Report
      Copy

      Order id - od[protected]
      I was orderd realme 5 pro phone which prise 16999. I was placed this order on 14th june 2020 and it’s deliver me on 17th june 2020. When i was open seal and open the box then i saw phone missing to the box, only accessories recived in the box. I was raise return request to flipkart but they was rejected my request. And now the return policy has been over of product. But i have not recive any resolution via flipkart.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jul 04, 2020
      Updated by Pawan kumar Y
      I have recive a mail. But they didn’t give me any resolution.

      They will not revert it.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        momo33222
        from Powai, Maharashtra
        Jul 2, 2020
        Report
        Copy

        Tracking id: fmpc[protected]
        The following order has been shipped through ekart but hasn't delivered yet by them it's showing same status "received at motherhub_vpx bhiwandi" from 26th june it's not moving at all when they will deliver it isn't it getting too much late
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunil Suwalka
          Jul 2, 2020
          Resolved
          Report
          Copy
          Resolved

          Consulting Rooms Private Limited wrong delivery of ac indoor unit

          Address: Sold By: Consulting Rooms Private Limited , Ship-from Address: Instakart Services Pvt. Ltd.158/4, 157/1, 157/2A, 158/1, 158/2, 158/3, 159/7, 159/2B2, 138/2, 150/8, 138/3, 159/6, 150 /4, 150/1, 138/1A, 157/2B etc Madhakondapalli village, Denkanikotta taluk

          The issue is regarding wrong delivery of the item ordered which is totally suppliers or flipkart mistake which we cannot bear anymore.
          Today, Jul 02
          Sir, I had made two A/C orders on 20 May.
          One was ordered from Tata Voltas and one from Samsung.Among them, Indoor part was missing in Tata Voltas.When fitting, he opened the box.Even after that there was a talk with the Tata voltas and he said that order the replacement.br...
          +4 photos
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          S
          Sagar mondol
          Jul 2, 2020
          Resolved
          Report
          Copy
          Resolved

          Respected Sir,
          Myself Sagar Mondal on 22nd of march 2020, I have ordered a Godrej 1 Ton 3 Star Split AC but delivery boy delivered only outdoor part and told me indoor part will come after sometime. But unfortunately they can't deliver the Indoor section of AC, then I have contact with FLIPKART and they accept that they will pickup my AC and refund my money on 27th June 2020 but no one was visited for pickup FLIPKART everyday taking time for resolution but there was no output otherside my payment was made from Credit Card I don't know EMI will be start anytime . Please help me through this situation FLIPKART not helping.I have attached my order section screenshot.
          My Contact Number : [protected]
          Email : [protected]@gmail.com
          Order ID : OD[protected]
          +1 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 09, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 07 Jul 20. It would have reflected in your credit card by 15 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. Your kind understanding is appreciated.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            2
            27rv
            from Mumbai, Maharashtra
            Jul 2, 2020
            Report
            Copy

            Address: Ujjain, Ujjain M.l.nagar

            I have ordered poco x2 on 24 june 2020 and got the delivery in 1 july. The charger which i got in box is not working properly it is frequently connecting and disconnecting.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saheb Dua
              Jul 2, 2020
              Report
              Copy

              Bought LED,
              On arrival of tv, i told delivery guy about bad condition of tv packaging box.
              Box tapped again seal was clearly visible that is broken.
              Box was stapled thrice to pack it again multiple times.
              As i got suspicious. Opened box in front of delivery person. Things seems fine. But i did not provided him receiving OTP due to bad condition of box. Until tv gets installed. He went back without OTP without any receiving in any form. He just told that you will be having 10 days for return.
              There's no written confirmation that i received package from flipkart.

              Without any receiving, things went ahead. I don't know how.
              Moving further when installation agent arrived screen did not worked and he told it is broken inside.
              Logged complaint .
              Flipkart support says they are checking things
              I do have proper video while opening box . Which clearly shows seal was broken and bad condition of box.
              No solution from support. They're just tend delay and end call.
              Will surely make it to legal for mental harrassment and no solution after 10 more day's.
              Attaching photos that shows box seal images.
              +3 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2020
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
              Jul 05, 2020
              Updated by Saheb Dua
              Instance id shared by one of the support agent.
              IN[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                CPPandey
                Jul 2, 2020
                Resolved
                Report
                Copy
                Resolved

                I ordered IQ003 mobile on 24th june and delivery date was 29th June but delivery has been postponed to 30th June today is 2nd July still haven't received my order. Launched many complaint but they always say don't have distributor or seller details. Now my money got stuck and its a huge amount this is really pathetic service. Amazon is much much better than Flipkart atleast they deliver there product on time.
                Aug 12, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Aug 09, 2020
                Flipkart Customer Care's response
                Hi,
                We are sorry for the trouble you had to go through.
                However, we're writing to let you know that the courier service provider has confirmed that the shipment of "QOO 3 (Tornado Black, 128 GB)" was delivered to you on "04 Jul 20'. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
                Worst service I have never seen in my life
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  akash_shah
                  Jul 2, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have ordered Voltas AC 1.5 ton 3 star from flipkart on 28th May 2020.
                  Order Id :- OD[protected]

                  AMOUNT IS (32, 990)

                  They Told me we will delivered it by 8th jun 2020.

                  As usual notorious flipkart has not delivered product then after 3 4 days i have called them they said we will deliver ... we will deliver but still they are helpless.

                  Finally with many complaints on customer care and emails i have not get any resolution even they are disconnecting my calls.

                  I HAVE CANCELLED MY ORDER.

                  Then now again this notorious flipkart has not refunded my amount 32, 990 rs in my bank.

                  Suddenly after 15 20 days i have received message from bank that

                  your EMI amount is this ... and it will deduct on 5th of july 2020.

                  i called bank customer care they clearly told me that flipkart has not refunded any amount here.

                  NOW ... FLIPKART IS NOT DELIVERING PRODUCTS ON TIME
                  AND NOT REFUNDING CUSTOMER PAYMENTS ALSO.

                  INDIAN GOVERNMENT HAS TO TAKE STRICT ACTION FOR THIS

                  WHO WILL GIVE REFUND AMOUNT AND HARASSMENT COMPENSATION WHICH I HAVE FACED FROM LAST 2 MONTHS DUE TO FLIPKART CLASSLESS SERVICES.
                  Aug 26, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 04, 2020
                  Flipkart Customer Care's response
                  Hi, We are sorry to let you know that your order for the product 'Voltas 1.5 Ton 3 Star Split Inverter AC - White' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 13 Jun 20 and it should be reflecting in your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Collin Mendoza
                    Jul 2, 2020
                    Report
                    Copy

                    Website: www.flipkart.com

                    I ordered the item on 11th june. Order id is od[protected]. It was originally to be delivered on 23th june then delivery got postponed to 28th june and then again 2nd july. It has still not come. Despite multiple complaints to flip kart there is no action from their side. They are conveniently telling us they do not have any contact information of the seller or delivery person. Our money is stuck now.
                    Flipkart customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rockydares
                      Jul 2, 2020
                      Report
                      Copy

                      Website: flipkart.com

                      Hello, my flipkart account has been blocked by flipkart giving false reasons, i. E. High returns. I contacted them but they refused to reactivate my account. I had flipkart plus account and in more than 200 coins which values approximately ₹200. I had purchased much and many things and little to none returns. Please reactivate my account.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sahil2344
                        Jul 2, 2020
                        Report
                        Copy

                        My order is realme smart watch..
                        But i received power bank..
                        Soo i complaint flipkart but flipkart not support.
                        Product not return and not replacement..

                        Purchase date — 23/06/2020
                        Delivered date — 27/06/2020
                        Price — 4000rs
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hitik Hitik
                          Jul 2, 2020
                          Report
                          Copy

                          Address: gandhi nagar delhi -110031

                          Transaction id
                          30005401460141132001766
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            akki2507
                            Jul 2, 2020
                            Report
                            Copy

                            Flight is cancelled by airline on 5th june 2020 but refund is noot yet initiated.
                            Pnr no. - m63z6y
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sidman6
                              from Mumbai, Maharashtra
                              Jul 2, 2020
                              Report
                              Copy

                              Dear sir,

                              I have ordered "mi led smart tv 4a 40inch" from flipkart on 21-jan-2020. The tv was delivered on 30th jan 2020. The tv was installed on 3rd feb 2020. At the time of installation, i requested the service engineer to provide me the demo of the product. He told me that he didn't have much knowledge about the features of the product. So, i requested mi service engineer for the demo during next week. There was no technician visit schedule for the demo. After that i myself started trying to understand the features of the product using mi tv you-tube videos. I found out that the product has mirror/screen cast problem. I raised the concerned for this issue on 11th feb 2020 to flipkart. The complaint was registered and return request for the product was approved on 16th feb 2020. For this, technician visit was scheduled by 16th feb 2020 and uninstallation was to be expected by 18th feb 2020. Pickup was to be completed by 28th feb 2020 (Screen shot attached: order return approved dated[protected].
                              But flipkart cancelled my return request on 20th feb 2020. I escalated the issue again on the same day but there was no positive response from flipkart. On 23rd feb 2020, flipkart again re-opened the complaint for return and refund of the product. The technician visit date for uninstallation went on increasing for 1 month after continuous followed up with flipkart telephonically almost daily calling of about 1 hour. During this period, there was an issue of refund of rs. 499 for the wall mount which the official installation partner of flipkart (Jeeves consumer services). This amount was paid in cash by me to the technician visit on 3rd feb 2020 for installation of the tv. Neither flipkart not jeeves consumer services was refunding this amount to me as the product has to be returned back to the seller. Wall mount was required with the product. As the product is being returned, there was no use of the wall mount also. This was also to be returned back.
                              After continuous follow-up, flipkart added rs. 499 as gift card on 17th march 2020 (Screen shot attached: gift card added to your flipkart wallet for order od[protected].
                              Later on, i informed jeeves consumer services to initiate the uninstallation of the tv (Screen shot attached: flipkart uninstallation). But due to covid-19 pandemic lockdown in india was announced on 24th mar 2020 by our honorable pm shri narendra modi.
                              My return was delayed again due to lockdown (Screenshot attached: return delayed).
                              On 5th june 2020, flipkart cancelled my return request without informing me (Screen shot attached: update on uninstallation). On the same day i raised the complaint to flipkart (Screen shot attached: update request no. In[protected] which was to be resolved by 9th june 2020. Till today, flipkart has neither contacted me even after has not given me any resolution.
                              I have called your flipkart customer care 4 times in last 20 days for the issue on 9th, 11th, 16th, 19th june 2020. Every time i am getting same response that flipkart will contact me in 24-48 hours. Even after submitting written message to flipkart app on 14th june 2020 and 23rd june 2020, there is no update from flipkart. My last email communication dated:[protected] is attached for your reference (Screen shot attached: email dated[protected].
                              I have mentally suffered a lot after purchase of this product. I want refund of my money for the product as well as compensation for mental agony.
                              +7 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Jul 08, 2020
                              Updated by sidman6
                              Flipkart has not contacted me yet via email or telephone for providing any resolution. Only asking me to wait for 24-48 hours from past 5 days.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Usha Guruvelli
                                Jul 2, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: BANGALORE

                                You had sold a fake laptop to us. We had asked for return of the laptop on the second day itself. But had reverted that your reseller had rejected the return and refund the 63900/_
                                After calling you umpteen no of times, no response. Hence we had decided to file a police complaint and also consumer complaint. None of you had responded.
                                Aug 21, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 03, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Himanshu Gupta 777
                                  Jul 2, 2020
                                  Report
                                  Copy

                                  Flipkart has blocked my another account which is a plus account by saying that i am reselling product, what if my whole joint family don't know how to order i am ordering on behalf of them also but for family use only and they are bloacking my account. This is #, now i want to download my invoices, what shall i do?
                                  Unblock my account urgently please.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 03, 2020
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID or order to assist you further. Hope to hear from you soon.
                                  Jul 03, 2020
                                  Updated by Himanshu Gupta 777
                                  Account number - [protected]
                                  Jul 03, 2020
                                  Updated by Himanshu Gupta 777
                                  Registered ID - harshie.[protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Maneesh Bajak
                                    from Ahmedabad, Gujarat
                                    Jul 2, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Flipkart , Bangalore

                                    Dear sir,

                                    I have online purchased syphony air cooler from m/s. Flipkart website on dated[protected] and from flipkart they delivered symphony aircooler on 31/05/2020. After that i have open the product and find that syphony cooler performance is not that up to the mark as mention on flipkart website. So i raised the product returns request on very next day 01/06/2020.
                                    After that they approved my returns request and said that product will pick up within 10 days on date 11.06.2020. (Screen shot is attached for flipkart returns approved). But till date they are not pick up his product or not giving me a refund.
                                    I have raised lots of complaint on his website portal and i write mail to his team as well i write on his twitter account but same answer i has got from him “ we are surely give solution to you, sorry to hear that we understand “
                                    Even i have got lots of call from flipkart, his representative said within 48 hours we will surely pick up the product from your house.
                                    So, please kindly help me out to get the my hard earn money from flipkart
                                    Thanks
                                    Manish bajak
                                    [protected]
                                    +1 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 03, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit