Flipkart Complaints & Reviews

I ordered the product and delivered on 15/6/2020. After 4 days the product suddenly stopped working. Then i requested a return process on 20/6/2020.
But now flipkart rejected my return request. They not done any technician visit.

Dear flipkart,

I am a flipkart plus member and flipkart provided pay later facility on[protected], back then pay later service was provided by idfc first bank flipkart tied up with idfc first bank and flipkart asked customers to complete kyc, i have completed the kyc.

The issue is, this pay later is reflecting in my cibil report as personal loan of rs 60, 000 from idfc first bank actually flipkart provides limit...

Dear sir,
My order id is od[protected]. When i am received my order on 12:30 to 1:30 on around.
And your delivery boy collect my old phone then give me new phone. He has updated on 7 :44 pm phone is delivered. But when i am checking the order status is confirmed delivered. Then see the exchange phone is not showing. Your delivery boy is mention i have to pay the cash amount. I want to know about where is my exchange phone which phone your delivery boy collect me. I want my exchange phone and provide me contact number of your delivery boy.
I called many time flipkart customer care they told me you wait for confirmation mail or msg. But till now i am not received any call or msg from flipkart.
Mail id :[protected]@gmail.com
Mob no : [protected]

I have ordered renberg orchid induction bottom cookware set. It supposed to be 7 total item in package but received 4 items, that to damaged.

The packaging was worse raised multiple request but all got rejected and the latest one got rejected stating that the seller declined as he sent the intact one.
But i have received bad product that to with worst packaging, no mrp or box, just the flipkart carton box with cello tape on it.

Order id - od[protected]

Return id -[protected]
Return id -[protected]
Return id -[protected]

This is really sad that after multiple request the issue is still pending and later they reject it.

Please help.

Hi team,

Delivery date: 25th june, 2020

It has been more than a week now since the product was delivered.
1. The product was delivered in a damaged state. Both outer packaging and inner products.
2. The return option on the flipkart website or app doesn't work even though product is eligible for return. Its 8 days now and flipkart is still not able to process the return request.
3. Seller guarantee a assembly by seller within 72 hours of delivering the product. It has been 8 days and there has been no communication from seller regarding assembly.

I have been calling to complaint regarding the same daily since the delivery but no support has been provided.

This has been a mental harassment from the service provider

My friend have ordered a mobile phone vivo z1pro with exchange of my old phone and paid the amount of the phone. The phone came to me after 10 days delay. And the deliver agent mr. Sanjay kumar dagar refuse to take my old phone and walk away with the new phone, didnot gave the new phone. The phone should show in my order section of flipkart as canceled order. But it is showing the phone has been delivered. I am trying to reach the customer care for this problem. But not able to talk to any customer care personal since 3 days.

The order id is od[protected]. The product is vivo z1pro (Sonic blue, 64 gb), color: sonic blue
Seller:flashtech retail
Price ₹13, 390

Ekart logistics - fmpp[protected]

मेरा नाम अरमान ख़ान है
मेने एक मोबाइल ख़रीदा आपकी यहाँ से जिसकी ओडर I'd हे OD[protected] जो मुझे 20 जून को मिला
जिसकी स्क्रीन टूटी हुई है उसका रेटर्न रद्द करके मेरा अकाउंट हमेशा के लिए बंद कर दिया मोबाइल की क़ीमत बहुत ज़्यादा हे अगर मुझे कोई भी सहायता नहीं मिली में बहुत ज़्यादा फाइनेंशियल समस्या मैं आ जाऊँगा
कृपया मदद करें
[protected]

I have ordered, shopfloor. Xyz 3.5mm clip microphone for youtube, collar mike for voice recording, lapel mic mobile, pc, laptop, android smartphones, dslr camera clip on mini lapel lavalier microphone
Black on 24th june 2020, the delivery date was on 3rd july but it cancelled automatically.

Order id:-od[protected]

Hi, flipkart support team..
I am loyal customer flipkart

We apologize if we have made any mistake in using the flipkart account.

We will try our best not to repeat the mistake we have made earlier

Kindly unblock my flipkart account asap.

Reg num [protected]
Reg mail [protected]@gmail.com

Splenda sachets no calorie sweetener 3.5 oz sweetener

Seller: innoviv

I recieved a duplicate product from the above seller. When i claimed for the refund customer care people took some time and told me we had a word with seller he is telling the product is genuine and they told me if you have dought you can call the splenda company and get back to us at any time and they marked my issue resolved.

Order id - od[protected]

I was trying to place an order of One plus Bluetooth earphones but it was not successful but payment got deducted from My Kotak account of 1999rs. I tried to contact flipkart customer Team but couldn’t connect.
I have attached bank statement.

Dear sir,

This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 30th may 2020 with order id: od[protected]. For a consideration of rs.31249 paid via icici bank credit card. The product got delivered on 6th june 2020.

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the product can’t be fixed. Enclosing the service report.

I have reported the above matter to flipkart several times by sending the email and by calling the flipkart customer care but despite all my pleadings, flipkart has not made a good effort in resolving the issue. Which is indeed regrettable. On account of your aforesaid dereliction of duty and failure and neglect to rectify the same the product is present in my home without installation. Which you are liable to compensate to me.

Flipkart are hereby finally called upon to replace the product with a new product or return the price/charges paid within 10 days of the receipt of this notice failing which i shall be constrained to initiate against you for redressal of my aforesaid grievances and recovery of the aforesaid amount such proceedings, both civil and criminal as are warranted by law, besides filing a complaint under the statutory provisions of the consumer protection act, 1986 exclusively at your own risk, cost, responsibility and consequences which please note.

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account. My old mobile no. Was [[protected].] and my new mobile no. Is [[protected]]. Plz update on flipkart.

I got delivered my product on 25th June 2020.
I found the videos not playing and the volume was also distorting a lot. So I filed a return request and my product was supposed to go through a technician visit but no one came to visit. In addition to this Flipkart is now just delaying my return and not resolving the issue. I want my return request to be approved and wish to return my product as soon as possible. Flipkart is doing totally fraud with its customers. I'm a plus member and now I'll suggest my friends not to buy anything from Flipkart.

I bought a new mobile from flipkart before 2 days.but that mobile have a screen problem so that i want to return my product.but delivery executive was not update the delivery status so the return option was not enabled in flipkart site.i contact a customer care also...there is no proper response.
Now what can i do already i paid full amount.i need a refund or else replacement.
Flipkart order id-OD[protected]
BlueDart Delivered Bill No.-BlueDart - [protected]

I ordered a htc trimmer on june 3. But it was defective . So i applied a return request on june 8. The product was under return policy till june 13. The delivery pickup time was given till 29 june . But on june 12, flipkart cancelled my return request . Then i called flipkart customer care, flipkart twitter . They said to give 24-48 hrs time whenever i called them . But on july 1 i called them again but they said that the product will not be returnable and you may proceed to consumer court .

I am order realme smart watch but I received power bank .. and Flipkart not support ..
I am pay 4000 rs ..
This is not return and not replacement
I am 5 day waiting but not solved my problem
Plzz help..🙏🙏
I request you..

Hi,
I ordered a VU tv on 23 jun 2020. The TV was out for delivery on 1st July 2020. The delivery agent called me and behaved rudely. He asked me come and collect my order 25kms away from my location or threatened to cancel my order otherwise. The same day morning I received another order from flipkart at my doorstep, but the delivery agent delivering the TV was unwilling to deliver to my location. My location is an easily accessible location and all major delivery companies deliver here, but this particular delivery agent was not willing to deliver. I have contacted FLIPKART customer care regarding this, but none resolved the issue. Why has FLIPKART listed the product on their site for my location if it was not deliverable? Strict action should be taken against these type of issues. Flipkart has worst customer service, no one responding or resolving the issue after several complaints. Please help to resolve this.

I have raised a replacement request for a product (mega hand blender) as it was damaged. The casing was open and clips were broken. The pickup person came to me for the replacement and checked the product and refused to pickup as he mentioned that the colour of the product that I received is different than the one showed at Flipkart site, and there were nowhere mentioned the brand name Mega in the package or the product that I have received. He asked me to contact Flipkart for further assistance.

Since then I am continuously raising issues on this through Flipkart app as well as through call at customer care. But as of now no resolution provided to me. Now even the replacement time has also passed. This is utter disappointing and not acceptable.
I request to do the needful to solve this problem.
Regards
Siddhartha Guha
[protected]@gmail.com
[protected]
Order Id: OD[protected]

I have been facing severe issue with Flipkart Customer desk.

Order Number is : OD[protected]
Product : 2 Under Armour Sports Shoes (Probably in same parcel)
Complaint : I did not receive the parcel and i informed the customer desk the same day, they kept me asking to wait for 24 - 48 hours for past 3 weeks. I even spoke to delivery executive and seems they also checked interenally with him. They are saying he delivered it. He called me up in morning and asked for where to keep the product. I have villa and I asked him to keep the product on top my car parked in portico on call since i did not want to be in contact with him. But when i went downstairs after 5 mins to collect, it was not there. I informed immedetiately after checking with my security and neighbors

Incident : IN[protected]

This incident is open for last 2 weeks
I even called delivery agent today where he kept on repeating that its flipkart mistake where no OTP was given for expensive product

At the end of the day, i neither have the product and also my money is gone

bill amount was ~ 15 K

Regards,
Arpit Jain