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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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S
SatishMutyala3
from Powai, Maharashtra
Jul 1, 2020
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Address: Mutyalamma tempel street, p gannavaram mandalam

One of guy from Flipkart Mr deepak called to me and asked for debit card, answered my end to him as I don't have debit card, my payment done from credit card
Please note that the our end Booked boAt Aavante Bar 1200 80 W Bluetooth Soundbar (Premium Black, 2.1 Channel) in Flipkart against Order Id OD[protected]. Same get delivery yesterday but unsealed package opened, that's why rejected from end. But our end requested to re-send product with good quality but they are rejecting .Now product price value changed in website around 3k More.

Kindly request you to resolve the issue and arrange the product with same amount. and note paid amount also not returned to my account
+1 photos
Jul 26, 2020
Complaint marked as Resolved 
Complaint not resolved, I don't want to chase flipkart team for getting product.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2020
Flipkart Customer Care's response
We will revert on it.
Jul 03, 2020
Updated by SatishMutyala3
As of now no one reverted today to above complaint, flipkart also blame the customers.How to purchase again same product with higher price, Unsealed product received means there end only supply new one instead of new one.

And Mr deepak from flipkart, his language also not good to speak with customer.Wrong words only speaking with me.His Mobile Number: +[protected]

H$is name showing in true caller as "Deepak Customer Service (Bank Fraud).
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    nk578
    Jul 1, 2020
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    Address: Vandana enclave khora colony Ghaziabad

    I am do not return my item Flipkart reason is return item is your account block it please help me
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      I ordered realme 6 Mobile phone via Flipkart on 23 june and i got expected delivery date of 28 june and i haven't received it and then i got another expected delivery date 30 june but still my order is pending please do for needful Flipkart customer service is totally worst they are not answering properly they just disconnecting call
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        nk578
        Jul 1, 2020
        Resolved
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        Address: Vandana enclave khora colony Ghaziabad

        My account is blocked it reason is I purchase item and return I am cancel order very long timing ine delivery and accepted delivery 10 days extra time I want to 2 expected delivery item is purchase me item returned is quality poor quality one item return but you Flipkart did not accepted my return item my account is blocked it my account is is gift card balance and super coin please help me
        +3 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          G
          Gargi2124
          Jul 1, 2020
          Resolved
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          Resolved

          Website: www.flipkart.com

          There is an issue going on regarding replacement/refund with my Order ID - OD[protected]

          1)28- MAY -2020 - ORDER PLACED - (iFFALCON by TCL AI-Powered K31 138.78cm (55 inch) Ultra HD (4K) LED Smart Android TV with HDR 10 (55K31))

          2) 05-JUNE-2020 - DELIVERED - At the time of delivery, we were able to see the prominent damage of the outer covering of the TV. we told the delivery executive that the product looks damaged. He told us to wait for the installation team and if found damaged you can file for replacement on Flipkart.

          3) 06-JUNE-2020- INSTALLATION PROCESS- As expected the installation team opened the box ad the product was indeed damaged, installation executive insisted that he will take care of the replacement from his end and I don't have to file the return through the app.

          4) From here begin a series of never-ending replacement. The replacement was indeed sent THRICE but got rejected because of the wrong reason being mentioned by different FLIPKART EXECUTIVES every time.

          5)Installation Executive and Technician have mentioned the reason as BODY DAMAGE, but the same is not communicate by FLIPKART to the seller and delivery team thrice.

          6) During the multiple replacements, the return policy of 10 DAYS got over, due to which Flipkart customer care is not resolving the issue. The third time replacement attempted on 25th JUNE 2019 was unsuccessful and but
          no response yet.

          I have gone through the whole process of calling and emailing customer care numerous times for correcting the reason of replacement to help the seller and delivery team but always faced the same issue and got DISAPPOINTED!!

          Screenshot of the tiring process is attached to this complaint, its been almost a MONTH since i'm trying to get a replacement and yet facing the same issue of WRONG REASON mentioned for replacement due to which pickup is denied everytime and process gets stuck.
          +17 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 09, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 16 Jul 20. It would have reflected in your credit card by 28 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. Your kind understanding is appreciated.
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            T
            TANUJA NAUTIYAL
            Jul 1, 2020
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            When i open the card which is ordered on yesterday and delivered today was found like their is no charging point... I want tk return my product and kindly provide or delivered new piece on the same addressed where i had ordered
            +1 videos
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              S
              Sojitra Varsha
              Jul 1, 2020
              Resolved
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              Resolved

              Address: Gam dhebar taluko vishavdar di junagdh

              પાશલ આપવા આવવા ની. ના. કેમ પાડે છે
              મારી ઊપર ફોન આવ્યો તો કહે છે તમારો ડીલીવરી બોય કે પાશલ જોઈ તો લઈ જાવ નકર હુ રીટન કરીશ આવા શાના જવાબ. આપે છે તમારા ડીલીવરી બોય બને તેતલી ઊતાવળે મારૂ પાશલ પોશાડવા વીનંતી છે.
              Of coming to give. No. Why provide
              If i get a call, he says if he sees your delivery boy or pashal, take him away. I will return the answer. Please make me your delivery boy as soon as possible.
              +1 photos
              Aug 14, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                J
                jyoti belhekar
                from Mumbai, Maharashtra
                Jul 1, 2020
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                Address: flipkartsalesnow101@ybl

                I have order mobile and done payment of rs. 3999/- for on the offer showing on facebook is on india's biggest sale on flipkart this site and [protected]@ybl and the name showing on receipt is rambabu tanwar but i did not received any order booked sms or mail from them.
                Request you please
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                  Md Tarique Alam
                  Jul 1, 2020
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                  I ordered for sony cyber-shot dsc-w830 vc/in5
                  But the send me nikki old damage camera then i request many time but they not pick up it or refund me.. Please help me... Price of camera is 8304... Order id. Od[protected]
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Jul 01, 2020
                  Updated by Md Tarique Alam
                  OD[protected]

                  I ordered for Sony Cyber-shot DSC-W830 VC/IN5
                  But the send me Nikki old damage camera then I request many time but they not pick up it or refund me.. Please help me... Price of camera is 8304 ...order ID. OD[protected]

                  Please help me and refund my amount..

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                    R
                    Rajibks
                    from Delhi, Delhi
                    Jul 1, 2020
                    Resolved
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                    Resolved

                    I have ordered for a set of 3 masks and paid the amount while ordering as cod was not available, however, after receiving the delivery, i find there were 2 masks inside the sealed package. I am sure, the delivery man has no idea about this, he is completely unaware and can not be blamed for this. I have raised issue regarding this, however, even after their scheduled time frame they kept the issue unresolved. I have reminded them again, but that to was unattended.
                    +1 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 02, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      N
                      Nil Mahapatra
                      Jul 1, 2020
                      Resolved
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                      Resolved

                      Address: A1block, 4/5 room,, Hitech plaza, sunderpada, Khordha District, Odisha – 751002

                      My order id - od[protected], i ordered a havells waterpurifier but i received a gymnastics item, already i paid rs.13990 but there are no return option in my flipkart id 2 times replacement rejected at my end. My phone number blocked at flipkart end. Please inquiry properly and solve my issues. My replacement policy date end very soon. I want to either return this wrong item or refundable my amount.
                      +3 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Pothineni siva rama krishna
                        Jul 1, 2020
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                        I have refrigerator on 27th may, 2020. But the refrigerator is getting heat and not working properly so, i kept return on 5th jun, 2020. Technician came and inspected and told that it is getting heat. But in flipkart site it is being updated as working properly. The same is happening whenever i keep for return. I fear due to heat refrigerator might get blasted and we may get hurt. Please take the refrigerator back and return the amount.

                        Order no - od[protected]
                        Product - haier 195 l direct cool single door 4 start (2020) refrigerator
                        Email id - [protected]@gmail.com
                        Ph no - [protected]

                        Please take quick action.
                        Flipkart customer support has been notified about the posted complaint.
                        It's been 3 days and no one have contacted me.
                        It's been 3 days and no one called me
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                          Nikhil Konda
                          from Hyderabad, Telangana
                          Jul 1, 2020
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                          Address: Flipkart support

                          On[protected], i got a mail saying "your account was blocked due to unusually high number of returns in your purchase history and it also mean that you will no longer be able to login to your flipkart account" [incident no:in[protected]] and one more [incident no:in[protected]]. One thing i want to make sure that being a genuine customer to flipkart, i never violated flipkart rules and regulations. From past 4 years, i returned my product only once. How come flipkart people say that i made high number of returns. On[protected], i made orders worth 5857 rupees, and many of my products which got delivered were very cheap quality products especially bedsheets as their color is fading and prestige deluxe plus cooker with order id:od[protected] which was delivered on[protected] was 2 nd hand product (Already used one). Flipkart is cheating their genuine customers by selling 2 nd hand products to their customers. I have all the proofs of that 2nd hand prestige deluxe plus cooker and when customers found this cheap trick of flipkart and raise their concern, this cheap business minded flipkart people blocking such kind of customer's login account so that they cannot raise their concern. I raised this concern in twitter, but i am not getting any kind of proper response. I am daily sending mails to flipkart, but none of them are properly addressing my issue and they just copy paste the same email and send it back to me. I wonder whether this flipkart support people are illiterate or what? So, i request you to unblock my flipkart account and return this 2 nd hand products which was delivered to me.
                          +12 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Jul 03, 2020
                          Updated by Nikhil Konda
                          They just copy and paste the same Email Repeatedly and sending back to me.They are not listening to my problem and concern. They are not sending me the purchase history of My orders instead they send same email back to me.They cheated me by sending second hand products and cheap quality products and now I am not able to return them because they blocked my account.I did not return multiple orders which they alleged me as I made high number of returns.I am a genuine customer and I never violated Flipkart Regulations.They are cheating me and they are not even properly responding to me in Twitter and Email as well.I want Grievance Officers to take care of this issue and provide me better Resolution.I have already posted Flipkart cheap tricks in my complaint and once again I am updating you the reckless behaviour of Flipkart.

                          Jul 09, 2020
                          Updated by Nikhil Konda
                          Sir/Madam, It's been more than 10 days My login account was blocked by Flipkart.I received 2 nd hand products and proofs for this has been already mentioned in my complaint and whenever I tried to raise my concern, they blocked me for foolish reason and fake reason which I already mentioned in my complaint.Till today none of them responded me properly.They once again send me the same email which from past 10 days they are sending back to me.Being a comman man, I am not able to raise my voice on Flipkart Hegemony and please provide me resolution as soon as possible.

                          Aug 13, 2020
                          Updated by Nikhil Konda
                          Sir its been more than 40 days, none of the Flipkart CUSTOMER support called me.They are very reckless to solve my issue.They are not responding to me in Twitter also and when I called CUSTOMER care support people they are repeatedly saying that issue will be escalated and will be resolved within 48 hours.But it's been more than 45 days they did not solve my issue.And on 2 July, 2020 Flipkart support people mentioned in above as "We will revert on it" but they are not even caring .
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                            S
                            SatishMutyala3
                            from Powai, Maharashtra
                            Jul 1, 2020
                            Resolved
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                            Resolved

                            Address: Mutyalamma tempel street, p gannavaram mandalam

                            Please note that the our end booked boat aavante bar 1200 80 w bluetooth soundbar (Premium black, 2.1 channel) in flipkart against order id od[protected]. Same get delivery yesterday but unsealed package opened, that's why rejected from end. But our end requested to re-send product with good quality but they are rejecting. Now product price value changed in website around 3k more.

                            Kindly request you to resolve the issue and arrange the product with same amount. And note paid amount also not returned to my account
                            +1 photos
                            Jul 26, 2020
                            Complaint marked as Resolved 
                            Flipkart not resolved and don't want any patience from my end getting product.They requested to cancellation and confirmed to not get delivery .that's why cancelled my end only. Flipkart also fake company...don't take any complaints from the customers and no resolutions from thier end also.
                            Flipkart customer support has been notified about the posted complaint.
                            Jul 01, 2020
                            Updated by SatishMutyala3
                            @flipkartsupport
                            Mr Deeepak from flipkart called to me, he taking with me wrong words, call recorded already, i will complain in consumer court also, please note his mobile no +[protected]
                            Verified Support
                            Jul 02, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
                            Jul 09, 2020
                            Updated by SatishMutyala3
                            @flipkart Team, not reverted to me, please see enclosed image, shipment reached to hub on 30/06/2020 but delivery not done

                            Jul 09, 2020
                            Updated by SatishMutyala3
                            No development from the flipkart, kindly resolve the issue on urgent basis
                            Jul 14, 2020
                            Updated by SatishMutyala3
                            Till date not delivered the my product, what's wrong with these guys.

                            Worst service of flipkart, really upset with their services

                            Order ID: OD[protected]

                            Please note that the our end booked boat aavante bar 1200 80 w bluetooth soundbar (Premium black, 2.1 channel) in flipkart against order id od[protected]. S
                            Verified Support
                            Jul 27, 2020
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 16 Jul 20. It would have reflected in your credit card by 21 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (060070) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                              vinodkumaar
                              from Bengaluru, Karnataka
                              Jul 1, 2020
                              Resolved
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                              Resolved

                              Website: flipkart.com

                              18th June 2020

                              Flipkart is not able to deliver my order on promised date and has revised it three times so far. There is no way to track the delivery as well. I have raised an incident with them but there is no good response.

                              The incident number is IN[protected], the order number is OD[protected]

                              I request you to help me resolve the deadlock with my order as I have made this order work from home easily. Every delay is causing me back problems.
                              +1 photos
                              Oct 26, 2020
                              Complaint marked as Resolved 
                              They just delivered after the need was over citing issues with the seller. No quick resolution nor a refund. In the end received a defective product.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 02, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Suncrown Furniture Solid Wood Office Table'' and will be delivered to you on or before "5th Jul 20''. Have a nice day!
                              Jul 03, 2020
                              Updated by vinodkumaar
                              Every six days I receive a delay notification for 6 more days for the past 3 scheduled delivery. This was ordered for preventing backache when working from home. I will have to press for a case for compensation if the delivery does not happen by 5th.
                              Jul 06, 2020
                              Updated by vinodkumaar
                              One more promise missed, this is the 4th time a delivery is being missed.
                              Jul 14, 2020
                              Updated by vinodkumaar
                              Two more promised delivery misses. It has been more than a month with no way to find out where it is.
                              Jul 15, 2020
                              Updated by vinodkumaar
                              Got it after 6 reschedules and persistent follow ups with the call center who has no clue other than what the systems tell them to do.
                              Verified Support
                              Oct 27, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Suncrown Furniture Solid Wood Office Table'' and will be delivered to you on or before "5th Jul 20''. Have a nice day!
                              Same problem I m facing
                              Same seller. Worst buy
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                                Imnotvishal1
                                Jul 1, 2020
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                                Horrible first time experience with this company. I'd ordered poco x2 on 23rd june which was supposed to be delivered by 29th. Now it is changed to 1st july. And yet haven't received my product.
                                Order id - od[protected]
                                They don't even provide proper update in time.
                                And seeing all the complaints from other customers same as mine, i choose to never buy anything from this seller and i will try and make sure others i know do the same.
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                                  Report
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                                  I have purchased 2 hindware water geyser were it has water leakage issue and technician has visited and confirmed that the product is not working properly and he has taken the video and images of the product and told 2 or 3 days the product will be replaced by the brand and still no 1 has come
                                  Flipkart customer support has been notified about the posted complaint.
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                                    anupam2003
                                    Jul 1, 2020
                                    Resolved
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                                    Resolved

                                    A cell phone was purchased by me 20 jun 2020 from flipkart. Flipkart a defective cell phone delivered and same day i have submit a request for return. But till now 1 july 2020 10:00 am no solution.

                                    Invoice no: facrsa[protected]
                                    Invoice date:[protected], 06:43 am

                                    Sold by
                                    Laxmi enterprises,
                                    E-113 gate no 11, near science park shastri nagar,
                                    Jaipur - 302016

                                    Now at this time i feel flipkart cheat me. Please be careful to buy any proudest purchase by flipkart. Laxmi enterprises is one of member of cheaters. My replacement requested replacement id:[protected]

                                    Please any one help me to out of cheaters groups
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 02, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      MEHFIL-E-MAST
                                      from Noida, Uttar Pradesh
                                      Jul 1, 2020
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                                      Address: bangalore

                                      I have purchased a phone from flipkart my registered no is [protected], flipkart sold me a policy of jeeves oif phone insurance, i have made a claim and payment for the same but jeeves fraud me and flipkart sell jeeves policy
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Akshat6889
                                        Jul 1, 2020
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                                        I have ordered iphone se from flipkart on 17th of june 2020. Promised delivery date was 19th jun. It never delivered. I had to follow up more than 10 times and finally had to cancel the order and placed a new order on 27th june again. Same sort of stupidity was repeated by flipkart. Product reached to nearest hub then back to bamnoli then dispatched to nearest hub. These incompetent people just play with the orders themselves.
                                        Flipkart as taken money in advance doesn’t care at all.
                                        Flipkart customer support has been notified about the posted complaint.
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