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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 956

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J
Jai Sri
Jun 30, 2020
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I am divya. My order id: od[protected]Samsung 253l frost free double door 3 star (2020) convertible refrigerator). I have placed the order on 16th june 2020 by the name satya (Phone no:[protected]) in flipkart online shopping website. The item was delivered on 19th june 2020 and the installation person named shiva (Phone no:[protected]) visited our home on 20th june 2020. He said that there’s a problem with the legs of the fridge and it is not balanced. Shiva (Installation person) said that the technician would come and see. The technician (Phone no:[protected]) came on 22nd june 2020. Even he said that there’s a problem with the item so he took the photo of the item and told to return. I placed the return of the item on 22nd june 2020. It’s been a long time since i placed return of the item and asked for refund. No one came till now to pickup the item. I contacted the customer care multiple times, everytime they said they will resolve the issue soon but haven’t solved it yet. They are just sending messages that they will resolve the issue by 29th june and even today when i contacted the customer care, they again postponed the date to resolve issue. I want the pickup of this item and refund before the lockdown is announced within 2 days. Kindly consider my problem and solve it. Please send a reply.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
Flipkart Customer Care's response
We will revert on it.
Jul 07, 2020
Updated by Jai Sri
I never expecting this type of resolution they are just cheating me again they send me technician for return request the technician has said again the same that the product is damage and I also called customer care and made technician to talk with the customer care that the product is damaged.they are repeating the same old story that it should update.even after 24 hours they are saying the same.they are cheating me by not giving my money back.
This website is fraud website they never give ur money even after multiple request for damaged product people like me should never trust them they just bluf[censored] by saying they will resolve ur problem but they are just cheating.
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    Devji.333
    Jun 30, 2020
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    Address: G-1, Jamuna flats , near hdfc bank , venkat nagar road , pendra road, Bilaspur-495117(C.G.)

    Respected sir/ madam
    Namaskaar

    Mai aapko yeh awgat karana chahta hu ki maine flipkart se 01 tv thomson (55cm) liya tha october 2019 me, abhi jab maine apna room change kiya tab maine apne tv par external speaker lagana chaha or maine dekha ki tv ka audio jack ka plastick ka hissa thoda sa break huya mila jiski complaint maine 03 june 2020 ko ki parantu complaint lodge nhi huyeee or mujhe yeh kaha gaya ki aap direct thomson me apni complaint kariye tab maine phone karke thomson walon ko apni problem batayee parantu unhone problem solve karne ki jagah alag alag excuse diye jaise ki kabhi kaha ki aapka area red zone me hai, kabhi kehte hai ki aapke pincode me service nahi hai, kabhi kaha ki lockdown ke baad theek karwayenge aisa kehte kehte 10 se 12 din ho gaye isi douraan mai flipkart ke sampark me bhi raha parantu kahin se koi bhi solution nahi mila. Uske baad 18.06.2020 se mere tv on hi nahi horaha hai maine iski complaint bi flipkart me ki or flipkart se yeh message mila ki 22.06.2020 tak aapka solution ho jaayega, phie 22.06.2020 ko flipkart se message aaya ki 23.06.2020 tak aapki problem ka solution ho jayega, uske baad 24.06.2020 ko mr. Ashish gupta ka call aaya jeeves se or unhone kaha ki mai aapko software link provide karwata hu use install kar lijiyega tv on ho jayega software issue hai dinnank 26.06.2020 ki shaam 06.30 pm par unhone mujhe software link diya jise download karke maine unke bataye anusaar tv par pendrive dwara chalaya parantu us se bhi kuch nahi hua, or phir se maine ashish gupta ko phir se call lagaya tou unhone mujhe conference mein lekar mr. Sanjay rathore jeeves se baat karwayee tou unhone mujhe yeh kaha ki aapke tv ka motherboard change karna padega maine kaha kyon who tou warranty me hai tou unhone kaha ki tv ka audio jack break hai or who motherboard me hi hota hai maine unhe yeh kaha ki agar yeh audio jack ki wajah se hota tou 07 ya 08 mahine mera tv kaise chala phie maine unhe yeh kaha ki aap pehle engineer visit tou karwaiye tabhi pata chalega ki problem kya hai…. Lekin abhi tak engineer visit nahi huee hai. Sir jee lockdown ke samay ghar par ek tv hi hai jiske sahare ghar par raha ja sakta hai lekin pichchle lagbhag 15 din se tv bhi nhi chal raha hai aap hi bataye ki aam aadmi kya kare. Flipkart, thomson, or mere is case se related meri jis jis se baat huyee hai mere paas un saari conversations ki audio recordings hai aap kahenge tou mai aapke send karuinga tab aapko pata chalega ki kitna haraas kiya gaya hai. Kripya kar meri is problem ka nivaran jald se jald karwane ki kripa karein main aapka bahu aabhaari rahunga.

    Dhanyawaad….

    Dushyant kumar

    [protected]
    Flipkart customer support has been notified about the posted complaint.
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      Bhattkinit
      Jun 30, 2020
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      I book order of samsung a 50 mobile. Payemnt done 15499. After some time i cancel my order. But refund payment not credit my bank account. I told flipkart. But flipkart says i credit your payment. Contact your bank for any query.
      Flipkart customer support has been notified about the posted complaint.
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        J
        Jeevan Prakash Gali
        Jun 30, 2020
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        Address: Mysore

        This flipkart is cheating.. This is the second instance i had the problem with them. Had similar issue 5 years ago. Thought walmart take over would bring changes. But all same. Tookaway my working washing machine.. Delivered damaged one, and now says, seller does not have anything execept that. I could sense the cheating involved. They would return me the money back with the evaluation of my washing machine... At 2000. Cheating completely cheating.. No way to contact the seller.. And flipkart says, they can't help.. Hopeless and shameless., when they test the product while taking back, why dont they show up, when they deliver? Now who will give me back my old washing machine? I gave it because i got the good deal, now, since i get teh refund, when will i get my wahing machine as well?
        Flipkart customer support has been notified about the posted complaint.
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          Afan Dhole
          Jun 30, 2020
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          Resolved

          Respected sir,
          I want to say that my problem is not getting solved, flipkart authorities are just giving me further dates, they are not looking into my problem, they just call me and a new date is issued to me and asked for a feedback.
          I want to know when will my issue get resolved i have been waiting since 25 days!! How much should i wait more, if the product was not available, then flipkart has no rights to take money from loyal customers and loot them by just giving dates, its against consumer rights! No updates, no messages, no emails for update even after enabling subscribing feature. If the product was not available flipkart has no rights to give a promise day and ruined someone’s day!!
          Every day i called customer care, they just say we are sorry you will get resolution soon. We will give you a new update on this this day but still the same, no calls no updates!! I know if i cancel the order i will get my refund, but why should i? Why should i waste my 25 days waiting for you?
          Order id - od[protected]
          Aug 7, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            Aliya Singh
            Jun 30, 2020
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            Address: Flipkart india

            Return id -[protected]

            A few weeks ago i ordered from flipkart. I canceled it because of some issue. I want to know how long the flipkart will refund me?
            I've messaged flipkart a lot. I have called but they do not have any response.

            This message received from flipkart
            ₹70379.0 as refund will be added to your hdfc mastercard credit card 558983*8672 by today, jun 29. For any questions, please contact your bank with reference number 003500.
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 01, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 24 Jun 20. It would have reflected in your credit card by 29 Jun 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (003500) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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              Rwjhsgegs
              Jun 30, 2020
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              Address: All contact refund in number care .9861.327.533 986.1327.533

              All contact refund in number care .9861.327.533 986.1327.533
              Flipkart customer support has been notified about the posted complaint.
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                Avinash Kahar
                Jun 30, 2020
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                Order id: od[protected]
                Order date:[protected]

                I had order nokia tv 43inch on 8 june, 2020 and was delivered on 19 june, 2020. Since them no technician has came for installation. As per there policy you cannot open tv as it will void warranty only technician can open it. I had call service centre more then 25 times but no one is helping. They are only giving me multiple dates for technician to come which were 21june, 25june, 27june, 29june now they are telling me 11july. I just want my refund.

                Please request you to help me and resolve this issue as soon as possible.
                +1 photos
                Sep 10, 2020
                Complaint marked as Resolved 
                Thank you very much for helping me out. Flipkart allow me to open Nokia tv without any technician and also my warrently will not be void. and also when i open tv it was demage and then another Technician called me out for checking and uninstalled process, now flipkart approve my demage tv to be replaced. Thank you
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Aug 09, 2020
                Flipkart Customer Care's response
                Hi, We're sorry to hear that you're facing issues with your "
                Nokia 108cm (43 inch) Ultra HD (4K) LED Smart Android TV with Sound by JBL". We'd like to let you know that the technician visit has been arranged and the same should be completed. Your kind understanding is appreciated.
                ...
                I had order nokia tv 43inch on 15 december 2021 and was delivered on 18 december, 2021. Since them no technician has came for installation. As per there policy you cannot open tv as it will void warranty only technician can open it. I had call service centre more then 25 times but no one is helping. They are only giving me multiple dates for technician to come which date
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                  G
                  GArjunYadav
                  Jun 30, 2020
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                  Address: FlipKart

                  Hi..
                  This is arjun... I placed an order for seagate external hard disk - 2tb, price of ₹ 5699 on 01st june 2020 (Title of product - seagate backup plus slim 2 tb external hard disk drive),
                  Which got delivered on 04th june 2020 but unfortunately its defective piece (I can't transfer any file into the hard disk) based on issue i raised a return request on 07th june 2020 which got approved on 09th june 2020..

                  Since then no one turned up to pick return parcel. I raised my concern over this with customer care which was registered with ticket (Flipkart customer service for [incident: in[protected] assuring to pick the order by 16 june 2020.. 6pm.. Since then i'm continuously following up but till now no one responded...

                  Worst thing is : they closed the ticket with out contacting me and mentioning as issue resolved... On reopening ticket, customer care executives are doing the same thing without contacting me closing the ticket.

                  Please look into this and try to help me with this issue and arrange a return parcel pickup.

                  Please find the details below :

                  Title of product - seagate backup plus slim 2 tb external hard disk drive
                  Price : ₹ 5699.00
                  Order id: od[protected]
                  Original invoice number: fadzdw[protected]

                  Order date:[protected]
                  Delivered date :[protected]
                  Return request date :[protected]
                  Return approved date :[protected]

                  Herewith i'm attaching all relevant documents for your reference.

                  Thanks in advance... Hoping to see a positive response.
                  +9 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 01, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    J
                    Jai Sri
                    Jun 30, 2020
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                    I am divya. My order id: od[protected]Samsung 253l frost free double door 3 star (2020) convertible refrigerator). I have placed the order on 16th june 2020 by the name satya (Phone no:[protected]) in flipkart online shopping website. The item was delivered on 19th june 2020 and the installation person named shiva (Phone no:[protected]) visited our home on 20th june 2020. He said that there’s a problem with the legs of the fridge and it is not balanced. Shiva (Installation person) said that the technician would come and see. The technician (Phone no:[protected]) came on 22nd june 2020. Even he said that there’s a problem with the item so he took the photo of the item and told to return. I placed the return of the item on 22nd june 2020. It’s been a long time since i placed return of the item and asked for refund. No one came till now to pickup the item. I contacted the customer care multiple times, everytime they said they will resolve the issue soon but haven’t solved it yet. They are just sending messages that they will resolve the issue by 29th june and even today when i contacted the customer care, they again postponed the date to resolve the issue. I want the pickup of this item and refund before the lockdown is announced within 2 days. Kindly consider my problem and solve it. Please send a reply.
                    Thank you
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
                    Jul 03, 2020
                    Updated by Jai Sri
                    Still I don’t get a response from flipkart
                    Still I don’t get a response from flip kart.
                    It’s very hurting even they don’t give response through call nor they give msg about my product status
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                      Àķàšh Øtari
                      Jun 29, 2020
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                      Address: Tank Bund Road, 21/6

                      I need plses exchange my phone cheated whit me
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                        asnooze
                        Jun 29, 2020
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                        I have been tracking realme 6 for quite some time. It is never available in flipkart although it shows "#justhere". It comes and goes. Flipkart doesn't even have sales of phones as such. I am very disappointed.
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                          Pavank2013
                          Jun 29, 2020
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                          Vu premium ultra HD 4k 50inch tv is not available from 10 days.Daily I am calling to customer care but they are not giving right answer.so, contact the seller and solve the issue as fast as possible.
                          +1 photos
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                            saiprasanna9652
                            Jun 29, 2020
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                            Address: 12-10-369/10, flat no 502 sree vinayaka residency, Near seethafalmandi flyover

                            I have placed an order in flipkart on sale, order got cancelled and i have raised a request on the same. I appreciate a quick response. Order id: od[protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              Manish shah 0984
                              Jun 29, 2020
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                              Resolved

                              Address: Ahmedabad
                              Website: www.flipkart.com

                              Hello Flipkart & Jeeva Team

                              we have multiple time call time, mails to Jeeva Team for purchase mobile(redmi 5A) claim process but my mobile warranty claim not processed since last 1.5 months & Also no one pick-up call at Jiva customer service.

                              I have explain multiple time on call with your Team that it was not mobile damaged issue as explain my back cover was not damaged, it was showing back cover colour shine-off occurred due to mobile cover issue/hardcore cover issue since day-01...

                              I'm not understand why it was not claim process on my phone and even not showing single crack on my iphone.

                              If required do check at physically & verify so that clear view on this matter.

                              Plan ID: JPPOFFK316465

                              Redmi 5A (Order ID: OD[protected]

                              please assist on this matter..

                              Regards,
                              Manish Shah
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Sayakvs
                                from Bengaluru, Karnataka
                                Jun 29, 2020
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                                Address: Flipkart ( hindware)

                                I had ordered and paid for a Hindware 3 L Instant Water Geyser (HI03PDB30, White & Blue,
                                Seller: DealzDelhi) . I received the geyser yesterday and that was broken. It really look likes someone is used It before. I requested for return and till now no response from Flipkart. Now I lost trust on both Flipkart and hindware.
                                +2 photos
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                                  Bj Hio
                                  Jun 29, 2020
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                                  Address: Samsir nager boriya 1 madunager gorwa vadodara

                                  When I buy my favorite product ( laptop ) it not deliverable show plz fix it my pin is 390024
                                  +1 photos
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                                    Jaspreet555
                                    Jun 29, 2020
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                                    Apple watch order ki 43900 ki box open kia only charger nikla baaki kuj nhi na watch na datacable from super net com
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                                      priyanshu2091
                                      Jun 29, 2020
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                                      I just purchased a steel milk bottle of speedex company 240 ml on 28 june 2020 but the bottle is leaking and the nipple is also not comfortable for my baby and he is not drinking milk from it so i asked flipkart to return the product and refund me my money but they are not refunding. Kindly help me out
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                                        Rahulpatil7795
                                        Jun 29, 2020
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                                        Address: C/O G M DODAWAD MISIGOUDRA ONI UNKAL HUBLI
                                        Website: www.flipkrt-salees.com/optin1590177346503

                                        We get the website in phone, so we click that and order the phone but in flipkart they are saying no order
                                        +2 photos
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