Flipkart Complaints & Reviews

Ordered a brand new iphone thru flipkart with 7 days replacement policy, the product is defective, am unable to activate, flipkart doesn’t have replacement option, expect me to deal with apple

I have ordered small washing machine which is only washer no dryer included and the top of the machine was not fitted, so we wanted to return the product and get the refund amount but the flipkart customer support said that only defective product can be returned and we didn't see the total product completely, and they said it cannot be returned, our money wll b wasted, please help regarding this issue

I am pravin from Dindigul, I have health issues and working Online from home. I also do online surveys for which I get Amazon or Flipkart gift vouchers Payment it's validity for 1 year from the date of Received Payment. I started adding vouchers from February 2020 in Flipkart wallet "afer my previous voucher balance is over". Total 45 cards net worth 24500₹ out of 45 cards 44 cards validity expired only after February 2021 only one card value 500₹ expired October 2020 till 23rd June my balance remains 24500₹ but on 24th June when I chrck my balance they debited 4700₹ from 7 vouchers without any purchase done at Flipkart out of 7 Voucher 6 worth 700₹ each & onewone worthvworth 500₹ All 7 tvouchers validity remains till jan - june 2021.

I complaint about the issue in customer support one lady called me 4 days back ask full details about my issue then ask card numbers & said cardi still in validity it's midtake from Flipkart end we will activate the card within 48 Hrs & then I call you & assist to add card agsin in wallet. They didn't call me more than 3 days afterwards I raised a complaint again same person called me and said contact the provider . I said money is in Flipkart wallet for more than 2 months how could you say to ask provider. She said again give as 48 hours but when check my status ofsof my complaint she closed my complaint as issue resolved . I need to log a complaint against Flipkart I have full evidence even voice record of the conversations. Plese take further action. Here the conversation voce record google drive link

https://drive.google.com/folderview?id=1xsDN_mG9aASf2LtjTD03ORW9MxpuFPw9

I also share the screenshots of my balance amount in June 4th which I shared with my friend on whatsapp at that time my balance is 21109₹ afterwards I add 11 gift vouchers worth 3400₹ (8 cards worth 500₹ each, 1 card worth 200₹ & 2 worth 100₹ each ).
I purchased things using Credit card or debit card or Flipkart pay later options but d"purchase any products busing Wallet Money I saved this money for further purchase". But they detected my money for nothing even validity remains till 2021 .

Also added screenshots of my lost cards from my wallet

Please log s complaint against them and take necessary action. I think most of them affected by the same issue but Flipkart not taking any steps to solve it.

Just before this lockdown i booked my flight from flipkart app in air asia. The flight got cancelled by airline and i requested refund.
Booking id - lzys7p
Got an email from airline on 14th april 2020 that the refund was successful.
Since then i have been continuously contacting flipkart till today i. E 5th july 2020 and all they say is "money will be refunded in 8-10days"
They just keep playing with someone's time and hard earned money like it's a piece of cake. I need my refund.
While typing this i contacted flipkart care again. We talked over the phone and it went on for 15minutes and more and the call got disconnected automatically. Great.
Flipkart booking id - ff[protected]

Hi flipkart,

I received boat rockerz 255f bluetooth headset on 30th jun '20 and i found there is a voice delay in the headset so i applied for refund on 1st july '20 so there is no response from your side for the refund process. According to your timeline there is a call with the executive is expected by 2nd july '20 but i did not get any call regarding refund from your side, so please help me this.

Refund id:[protected]

Thanks
Yuvraj rathod

Order no od[protected]

We have been delivered a product which is not as per our order. We have asked for return but ekart person has refused to take back the cup sets saying there is no brand name. We cannot insert a brand name now because we have received without the brand name. We have regularly ordered and accepted products from flipcart and we have no reason to lodge a false complaint. Please stop this harrasment, which amounts to fraud by flipcart

My MI tv screen was broken accidentally.I purchased 3 years complete protection plan.My complaint was registered on 29/06/2020.Customer care executive told me that technician will visit within 78 hrs. Nobody visited after 78 hr.

I have called up again, customer care executive told me that your complaint was registered on 1 st July and wait for another 48 hours for visit.
As I am explaining the issue she hang up on me.

Now this is 6 th day. No visit yet.
Still no response from your end.Screenshot for confirmation of registered complaint is attached bellow.

Vaibhav V. Jadhav
[protected]

I have been using flipkart since last one year.. What happened i don't know..games not opening.. Plz make to play.. It coming "we encouraging a fair play in terms and conditions" plz...

I purchase a laptop from flipkart for rupees 32000. Laptop had some major issues flipkart rejected my return request

Od[protected] an order was placed for 12.9 inch screen (Champu tempered glass for apple ipad) protector for i pad pro 12.9 in ch i pad, but sincerely regret to inform that i have received screen protector which does not suits to my i pad pro 12.9 inch. Request you to please look into it, as screen protector is very small compare to my requirement. Tried to chat with your customer care and also a message left to call back as per your procedure but no response from them.

Request you to please look into and revert asap.

Od[protected] check this order.

Od[protected] i placed an order for 12.9 inch ipad pro screen protecter which was clearly mentioned, but when it was delivered it was no 12.9 inch screen protected, request you to please replace or refund. Goods is not as per my requirement. It was delivered today and tried many times through chat and even left a message to call back no response from customer care.

Kindly look into

I purchased a oyo wizard gold membership from supercoin zone and followed every step as directed but oyorooms.com wizard membership section is not accepting the coupon you gave me. Help

Pashal. To come to give. No. Why provide
If I get a call, he says if he sees your delivery boy or Pashal, take him away. I will return the answer. Please give me your delivery boy as soon as possible.

I haven't solved this problem yet. I have been waiting for a long time, about three times this request was canceled, the product is in my damaged condition at home and i can't use it at all. And it is being repeatedly canceled request. I'm having a hard time. I'm not doing it at all. Your piece, please help me. Solve this problem as much as possible.

I had bought 2 casual set of clothes for my daughter, she is 3.6 years old so we ordered 3-4 years of size. But they delivered both the dress for 4-5 years of size. When we asked for replacement they have blocked my account.

I orderd Adada RAM 8GB-2133 (Rs 3400) for my latop on June 28, 2020. and the order received today July 4, 2020 then i checked the order and i got shock, since it was Crucial 8GB-2400 (Rs 3300).therefore they cheated 3400 rupees

It has been more than 8 business days after i had placed an order on flipkart which was cancelled by their side due to some reason which i don't know and also the amount was debited from my debit card. I also complained about this that i have not recieved the refund amount for the cancelation but got no response.
Please help!

I have created a Flipkart account long ago with my old mobile number. I lost my mobile number and it got de-activated in a way that I couldn't get hold to.

The main problem is when I tried to update my new mobile number, the OTP is being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number. This is making me unable to change the mobile number.
I post a complaint on Flipkart customercare 2 weeks ago with complaint ID :IN[protected] but the only response I got when asking for an update on this is "wait for 24 hours" it's been so many 24 hrs I heard in such a way that I stop asking for the update through Flipkart chat. I lost 15 super coins which expired this month due to unable to access them because of this problem. I want them back and please resolve this issue as soon as possible.

My issue is not resolved even after multiple follow ups for the order OD[protected]

I raised a return request for Mast and Harbour Blue jeans with flipkart. I had given the product to my cousin as I had been to my office. Wish master came and told it seems there is one return pick up. My cousin gave one jean (Brown jean from different vendor) which I had given to her.

Wrong item was picked by your wish master. He even dint verify the product brand and color. Now Ajio item went to flip kart seller. Seller accepted my return and the seller initiated the refund of 1104rs.

So I cannot return AJIO item as it is picked by flip kart executive. I have Mast and Harbour Blue jeans which is also I had requested for return as it is not correct fit for me.

I am supposed to return this product to AJIO to get refund of 2643.20INR as below. But I could not return now.

My question is wish master mistake or not adequately trained by you people to distinguish between brand and colors. Why should I (customer) incur the loss. So if any wrong item gets picked means imagine about costly electronics devices which resembles almost same. I can return and get refund by returning some fake product. So this will give bad impression about flip kart for next potential customer. Any bad customers can take advantage of this kind o[censored]ntrained Wish Master.

Sir it's mandatory to have option o[censored]pdating of mobile number in app. I am very dissatisfy because I am not able to do so even u r help topic won't have this facility. Vipul dubey er.[protected]@gmail.com