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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Address: Jayanagar 3rd Block East, Bangalore (copied from justdial.com)
Website: Flipkart.com

Flipkart.com
Order id: od[protected]

All the other orders, preceding and succeeding to that order are getting delivered, only that particular item is not being delivered.

I ordered a phone (Poco x2, 128gb, matrix purple) on 19th march, 2020 and after that flipkart attempted delivery for two times on 22nd and 24th march.. But couldn't get it delivered because of covid-19.
After that,...
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mrid
from New Delhi, Delhi
Jul 1, 2020
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I had ordered some product from flipkart that was not delivered to me but in the flipkart ordered list it shows delivered and i had already paid price for the product through online payment system. The product is dr. Vaidya herbiacide capsules. And it's price is rs. 386. It is a fraudulent by the flipkart and also by the delivery boy.
Please take some necessary action against the flipkart.
And do something so that my loss has been recovered by refund or by delivering my product to me.
Thanks
+1 photos
Jan 21, 2022
Complaint marked as Resolved 
The delivery boy delivered my product at my door step
Flipkart customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by mrid
And my order ID is OD[protected]

Verified Support
Jul 02, 2020
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Jul 05, 2020
Updated by mrid
After the response of Flipkart I was shared order I'd with them and 3days went for that but Flipkart didn't take any action regarding my order that was not delivered to me and that was show in my order list delivered and that product order I'd was OD[protected] . I was order that product on 24th June 2020, and it showed delivered on 30th June 2020 but I didn't received any product on 30th June 2020, such a fraud done with me by the Flipkart and after complaining and contacting with their customer care number they didn't gave any response and also not do anything to solve my problems not even refund my money for that product or not replan for delivery of my product

Order ID is OD[protected]

Not receiving of ordered product that shows delivered to me - Comment #3699136 - Image #0
Order I'd that is not delivered to me but show delivered in the Flipkart my order list is OD[protected]
And I can also attached pictures of the product and order ID

Not receiving of ordered product that shows delivered to me - Comment #3699140 - Image #0
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    shubhamsing26
    Jun 30, 2020
    Resolved
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    flipkart is asking for my aadhar card

    Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

    Sir,
    My self shubham singh, i am a regular customer of flipkart (Id - [protected]@gmail.com) (Reg. Mobile no. [protected])
    On (28/06/2020) i have ordered a luggage box which is blue in colour but mistakenly or what i have received black colour bag, i want to return the bag and want blue bag but they have sent an email to me and asking for my aadhar or pan which is completely irrelevant, in return policy they have not mentioned...
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    Nil Mahapatra
    Jun 30, 2020
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    Address: At-hitechplaza po-sundarpada, Bhubaneswar dist-khurdha pin-751002

    Dear sir,
    My order id:
    Od[protected]
    My name is simanchal mahapatra from bhubaneswar, odisha my contact no.[protected]
    Kindly follow up n please respond me and solve my problem,, i ordered a water purifier bt i received a gymnastics so kindly inquiry properly and help to ur valuable consumer already i paid 14000, but no replacement no refundable at your end.
    +2 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jun 30, 2020
    Updated by Nil Mahapatra
    Please find the attached
    Verified Support
    Jul 02, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      Srujan Kumar Bingi
      Jun 30, 2020
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      Ordered godrej washing machine on flipkart and the product recieved was defective.
      I placed a replacement request, it was supposed to replace by 24th june. Flipkart is very careless about my order they are not giving me any update regarding this. They are not replacing the defective product.
      Flipkart customer support has been notified about the posted complaint.
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        mrutyunjay.ks
        Jun 30, 2020
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        I purchased a refrigerator from flipkart (Order ID - OD[protected] on 13/06/2020. The product was delivered on 15/06/2020. However after few days I found that the product is defective. There was a gap between inner and outer walls of refrigerator. The gap was wisely filled with foam like material to hide it and make it more subtle. As it was within return period, I raised a return request on Flipkart on 24/06/2020. My request was accepted and a technician was sent to confirm the same. The technician visited our place on 26/06/2020 and confirmed that the product was defective and eligible for return. But the same thing was not at all updated in my Flipkart account even after 30 hours. So I inquired Flipkart customer care regarding the same. They accepted my query and confirmed that issue will be solved by 1/07/2020. I was waiting for the response. On 30/06/2020 my account updated. But I was shocked to find that my return request was rejected without any reason. I again contacted Flipkart to sort out the issue but didn't get any proper response.
        Now I need justice. When the technician has approved for return then why does my return request got cancelled. I want the item to be returned and the money to be refunded.
        Jul 15, 2020
        Complaint marked as Resolved 
        The product is accepted for the return and money is refunded. Thank you for your assistance.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2020
        Flipkart Customer Care's response
        Hi, We're sorry to hear that you're facing issues with your Realme 3i (Diamond Blue, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
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          haldi
          from Faridabad, Haryana
          Jun 30, 2020
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          I bought two furniture from Flipkart on 6 jun 2020 as per expected delivery date order should be deliver before 14 jun & 27 jun but now they are extending my order 14 jun to 20 jun then 26 jun then 30 jun now extended to 7 July, customer care giving false promise did not sharing any tracking no courier detail. i have to pay my credit card bill they should deliver my order or at least refund my amount.

          order id - OD[protected]
          order id - OD[protected]
          Aug 7, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            Dhanashree Sawant
            Jun 30, 2020
            Resolved
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            Hi Flipkart

            I have purchased Lg smart TV(32 inch) from Flipkart. The product got delivered to my location on 27th June 2020. And installation and demo was planned for 2 nd July 2020.
            And today I received SMS from Flipkart that installation and demo has been cancelled. Also on the APP, status is showing as cancelled. Please reach out to me via call as this is urgent. And who will be responsible if the product is damaged. We haven't unpacked our item yet waiting for service engineer to get it successfully done by him.
            Please find the attached screenshot showing the planned installation date as 2 ND July 2020

            Regards,
            Dhanashree Sawant.
            +1 photos
            Aug 12, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              lsh sardana
              Jun 30, 2020
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              Flipkart related
              I am saying to them please deliver my order to me but they are not delivering the order
              Promised date of delivery is 27 june 2020 but they extended the delivery date to 29 june 2020
              Today is 30 june still not delivered
              Order number is od[protected]
              Flipkart customer support has been notified about the posted complaint.
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                akashrathod
                Jun 30, 2020
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                I had bought a Samsung TV from flipkart on 09th June, 2020 which was delivered on 12th June and Installed on 13th June. After few days o[censored]sing the TV i realized the one connect box (i.e. setup box) that comes with this TV is heating up very much. So i put an replacement request on 16th June. The box heated up so much that it somewhat melted my wifi router kept on top of it. After request i was told technician will visit on 22nd June, 2020 which never happened. I kept on insisting that my 10 days replacement policy will expire they kept on extending days. Finally the guy came on 24th June, 2020. He said everything is fine there is no issue TV will show you if it is getting extra hot. He said keep the TV on for two days and will follow up. No one ever called me back. I kept on asking flipkart they kept on saying we will resolve in two days. And finally the cancel my replacement request without informing me on 30th June, 2020. On chatting back with them they said technician said he resolved and customer was happy and exited the chat. I have read multiple forums of Samsung around the world saying this heat will kill your device.

                Now I don't want replacement but I want return the product.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Jul 04, 2020
                Updated by akashrathod
                Nobody has yet contacted me back!
                Jul 09, 2020
                Updated by akashrathod
                Hi Saaniya,

                I had also purchased complete TV protection with this TV what about the return and refund status of that?
                Jul 10, 2020
                Updated by akashrathod
                Please contact at the earliest.
                Jul 10, 2020
                Updated by akashrathod
                What number can I call yo connect with you guys?
                Jul 16, 2020
                Updated by akashrathod
                Did not receive refund against Tv protection 3 years I bought with the TV.
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                  Pratyush2908
                  Jun 30, 2020
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                  Address: 196/GH-13, Paschim Vihar, New Delhi 110087

                  I have placed a paid order on flipkart on 1st June, 2020, and flipkart is not delivering the product and is constantly giving repeated future dates. The order was ideally to be delivered by 15th June as promised date given by flipkart, but till now, the company has no idea where the product is, and is repeatedly giving me future dates. Oder id is OD[protected].
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jul 02, 2020
                  Updated by Pratyush2908
                  Flipkart has itself cancelled my product from their end after making me wait for 1 month+ and alleged me that "I have cancelled the order" when I neither had a conversation with the flipkart team, nor did I communicate by any means talking about the cancellation.
                  I am attaching the screenshot of the mail received regarding the cancellation.

                  Jul 02, 2020
                  Updated by Pratyush2908
                  I hereby, confirm here that I do not want cancellation at all. I simply want my order to be delivered. Flipkart is probably trying to cancel it through unfair means, maybe because I ordered the product for a great price and cracked a good deal.
                  Jul 03, 2020
                  Updated by Pratyush2908
                  Sir, the complaint is not resolved and flipkart is making false claims again that they were unable to reach any of the provided numbers. I am certain because I have provided flipkart with 3 numbers to contact me, but none has received any call.
                  Jul 06, 2020
                  Updated by Pratyush2908
                  One more false claim through flipkart stating that "the order is delivered".
                  Its is absolutely clear that the company did not intend to deliver the product ever, using COVID-19 as an excuse.
                  I am saying this because it is a heavy order, and requires some efforts to make the delivery.
                  As a result, repeatedly false claims are made by flipkart executives regarding the status of the order.
                  Sir, I request the consumer complaints board to punish flipkart by providing me with a compensation for waiting uselessly for 1 month, ending with a flipkart delivery failure.

                  Jul 09, 2020
                  Updated by Pratyush2908
                  Sir, requesting an update on the concern.
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                    Syed SR
                    Jun 30, 2020
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                    Sir
                    I bought a coffee table in March 21 2020 and found it to be defective and made return request and after several requests and messages my return request is rejected
                    +1 videos
                    Flipkart customer support has been notified about the posted complaint.
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                      nitin_656
                      Jun 30, 2020
                      Resolved
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                      Resolved

                      Address: Flipkart

                      Ordered Bosch Dishwasher from Flipkart and as per Bosch technician the product is damage and suggested for return.
                      Dates:
                      Dishwasher delivered on -9th June
                      Technician visit on -11th June (evening)
                      Return request raise don - 11th June (with 7 days return policy).
                      Order Id # OD[protected]

                      Made many calls to flipkart customer care on pickup and refund updates but no proper update since 15 days, The order status on flipkart site is not updated and creating lot of confusion to Customer care team to respond and update.

                      BR
                      Nitin
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Aug 09, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 03 Jul 20. It would have reflected in your credit card by 15 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. Your kind understanding is appreciated.
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                        Aman Pukhrambam
                        Jun 30, 2020
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                        I have order poco x2 on 24june, the day i ordered it show that it will deliver on 7th july now it have change to 30 july.. Also it shows that the shipment date on 31st july.. So you are going to deliver before the shipment. What kind of problem is this? Please fix it and deliver my order on 7th july
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                          Nazish Shaik
                          Jun 30, 2020
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                          Address: Peddathippasamudram,Chittoor dist-517391

                          I haven't received the product that I have ordered from Flipkart but the status showing delivered.
                          Could you please check with the AWB number : [protected].
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
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                            Md Gouse9
                            Jun 30, 2020
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                            Address: Jaiguru Complex, Dandikiri, Jajpur road

                            Dear sir,
                            Tv booked online on 05/05/2020 and received damaged product, so filled return with the mandatory option of replacement. Till now not received product neither payment.
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 30, 2020
                            Updated by Md Gouse9
                            Dear sir,
                            TV Booked online on 05/05/2020 and received damaged product, So filled return with the mandatory option of replacement. Till now not received product neither payment.

                            order id : OD[protected]

                            Mahammad Gouse
                            [protected]
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                              shafeek123
                              Jun 30, 2020
                              Resolved
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                              Resolved

                              Address: SHAFEEK KA,KADOORHOUSE,KODUNTHIRAPULLY,PALAKKAD,678004

                              I have purchased kodak x900 hd tv, its not working suddenly
                              Order id - od[protected], dop 25th april 2019.
                              I have try to reavh your customer care number doesnot connect,
                              Please check and clear this issue of set.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Kumarronak
                                Jun 30, 2020
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                                I have ordered realme 6 pro on[protected] and order id is od[protected] but i have returned the product,
                                According to flipkart i should receive my refund on[protected] but i didn't received my refund till date and when i call or mail to flipkart they hang up my call in 30sec, flipkart is doing so wrong with me i need help i have updated statement if any need
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 01, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jul 01, 2020
                                Updated by Kumarronak
                                now i'm bored with this word flipkart Always have only one answer to give me( we will revert on it) i don't need your word i need my money back
                                Jul 02, 2020
                                Updated by Kumarronak
                                I thought that at consumercomplaints.in you will get solution but I'm not getting any response
                                Jul 09, 2020
                                Updated by Kumarronak
                                Anyone is there for me?
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                                  Yushi_jain streaming
                                  Jun 30, 2020
                                  Resolved
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                                  Resolved

                                  Address: 1, Patel Nagar, anjad, barwani

                                  There was flipkart link of sale on 26 june at instagram i visited the nd done phone pay transaction of 4999 for mobile phone. After that no detail of that order is available to me.. Nd i had already reported it to flipcart customer care through help at application. I have been calling since transaction done to customer care service but busy line. I need my money back.
                                  +2 photos
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2020
                                  Flipkart Customer Care's response
                                  "Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                  Hope to hear from you soon."
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                                    Trsv Bolisetty Bharath
                                    Jun 30, 2020
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                                    Address: MY PHONE ORDER IN 6/30/2020 BUT DELIVERED AT HINJAWADI CHOWK ,HP GAS ,ROYAL PG,BUSTSTOP

                                    My phone order in 6/30/2020 but delivered at hinjawadi chowk, hp gas, royal pg, buststop
                                    Flipkart customer support has been notified about the posted complaint.
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