Flipkart Complaints & Reviews

I am order realme smart watch but I received power bank .. and Flipkart not support ..
I am pay 4000 rs ..
This is not return and not replacement
I am 5 day waiting but not solved my problem
Plzz help..🙏🙏
I request you..

Hi,
I ordered a VU tv on 23 jun 2020. The TV was out for delivery on 1st July 2020. The delivery agent called me and behaved rudely. He asked me come and collect my order 25kms away from my location or threatened to cancel my order otherwise. The same day morning I received another order from flipkart at my doorstep, but the delivery agent delivering the TV was unwilling to deliver to my location. My location is an easily accessible location and all major delivery companies deliver here, but this particular delivery agent was not willing to deliver. I have contacted FLIPKART customer care regarding this, but none resolved the issue. Why has FLIPKART listed the product on their site for my location if it was not deliverable? Strict action should be taken against these type of issues. Flipkart has worst customer service, no one responding or resolving the issue after several complaints. Please help to resolve this.

I have raised a replacement request for a product (mega hand blender) as it was damaged. The casing was open and clips were broken. The pickup person came to me for the replacement and checked the product and refused to pickup as he mentioned that the colour of the product that I received is different than the one showed at Flipkart site, and there were nowhere mentioned the brand name Mega in the package or the product that I have received. He asked me to contact Flipkart for further assistance.

Since then I am continuously raising issues on this through Flipkart app as well as through call at customer care. But as of now no resolution provided to me. Now even the replacement time has also passed. This is utter disappointing and not acceptable.
I request to do the needful to solve this problem.
Regards
Siddhartha Guha
[protected]@gmail.com
[protected]
Order Id: OD[protected]

I have been facing severe issue with Flipkart Customer desk.

Order Number is : OD[protected]
Product : 2 Under Armour Sports Shoes (Probably in same parcel)
Complaint : I did not receive the parcel and i informed the customer desk the same day, they kept me asking to wait for 24 - 48 hours for past 3 weeks. I even spoke to delivery executive and seems they also checked interenally with him. They are saying he delivered it. He called me up in morning and asked for where to keep the product. I have villa and I asked him to keep the product on top my car parked in portico on call since i did not want to be in contact with him. But when i went downstairs after 5 mins to collect, it was not there. I informed immedetiately after checking with my security and neighbors

Incident : IN[protected]

This incident is open for last 2 weeks
I even called delivery agent today where he kept on repeating that its flipkart mistake where no OTP was given for expensive product

At the end of the day, i neither have the product and also my money is gone

bill amount was ~ 15 K

Regards,
Arpit Jain

One of guy from Flipkart Mr deepak called to me and asked for debit card, answered my end to him as I don't have debit card, my payment done from credit card
Please note that the our end Booked boAt Aavante Bar 1200 80 W Bluetooth Soundbar (Premium Black, 2.1 Channel) in Flipkart against Order Id OD[protected]. Same get delivery yesterday but unsealed package opened, that's why rejected from end. But our end requested to re-send product with good quality but they are rejecting .Now product price value changed in website around 3k More.

Kindly request you to resolve the issue and arrange the product with same amount. and note paid amount also not returned to my account

I am do not return my item Flipkart reason is return item is your account block it please help me

I ordered realme 6 Mobile phone via Flipkart on 23 june and i got expected delivery date of 28 june and i haven't received it and then i got another expected delivery date 30 june but still my order is pending please do for needful Flipkart customer service is totally worst they are not answering properly they just disconnecting call

My account is blocked it reason is I purchase item and return I am cancel order very long timing ine delivery and accepted delivery 10 days extra time I want to 2 expected delivery item is purchase me item returned is quality poor quality one item return but you Flipkart did not accepted my return item my account is blocked it my account is is gift card balance and super coin please help me

There is an issue going on regarding replacement/refund with my Order ID - OD[protected]

1)28- MAY -2020 - ORDER PLACED - (iFFALCON by TCL AI-Powered K31 138.78cm (55 inch) Ultra HD (4K) LED Smart Android TV with HDR 10 (55K31))

2) 05-JUNE-2020 - DELIVERED - At the time of delivery, we were able to see the prominent damage of the outer covering of the TV. we told the delivery executive that the product looks damaged. He told us to wait for the installation team and if found damaged you can file for replacement on Flipkart.

3) 06-JUNE-2020- INSTALLATION PROCESS- As expected the installation team opened the box ad the product was indeed damaged, installation executive insisted that he will take care of the replacement from his end and I don't have to file the return through the app.

4) From here begin a series of never-ending replacement. The replacement was indeed sent THRICE but got rejected because of the wrong reason being mentioned by different FLIPKART EXECUTIVES every time.

5)Installation Executive and Technician have mentioned the reason as BODY DAMAGE, but the same is not communicate by FLIPKART to the seller and delivery team thrice.

6) During the multiple replacements, the return policy of 10 DAYS got over, due to which Flipkart customer care is not resolving the issue. The third time replacement attempted on 25th JUNE 2019 was unsuccessful and but
no response yet.

I have gone through the whole process of calling and emailing customer care numerous times for correcting the reason of replacement to help the seller and delivery team but always faced the same issue and got DISAPPOINTED!!

Screenshot of the tiring process is attached to this complaint, its been almost a MONTH since i'm trying to get a replacement and yet facing the same issue of WRONG REASON mentioned for replacement due to which pickup is denied everytime and process gets stuck.

When i open the card which is ordered on yesterday and delivered today was found like their is no charging point... I want tk return my product and kindly provide or delivered new piece on the same addressed where i had ordered

પાશલ આપવા આવવા ની. ના. કેમ પાડે છે
મારી ઊપર ફોન આવ્યો તો કહે છે તમારો ડીલીવરી બોય કે પાશલ જોઈ તો લઈ જાવ નકર હુ રીટન કરીશ આવા શાના જવાબ. આપે છે તમારા ડીલીવરી બોય બને તેતલી ઊતાવળે મારૂ પાશલ પોશાડવા વીનંતી છે.
Of coming to give. No. Why provide
If i get a call, he says if he sees your delivery boy or pashal, take him away. I will return the answer. Please make me your delivery boy as soon as possible.

I have order mobile and done payment of rs. 3999/- for on the offer showing on facebook is on india's biggest sale on flipkart this site and [protected]@ybl and the name showing on receipt is rambabu tanwar but i did not received any order booked sms or mail from them.
Request you please

I ordered for sony cyber-shot dsc-w830 vc/in5
But the send me nikki old damage camera then i request many time but they not pick up it or refund me.. Please help me... Price of camera is 8304... Order id. Od[protected]

I have ordered for a set of 3 masks and paid the amount while ordering as cod was not available, however, after receiving the delivery, i find there were 2 masks inside the sealed package. I am sure, the delivery man has no idea about this, he is completely unaware and can not be blamed for this. I have raised issue regarding this, however, even after their scheduled time frame they kept the issue unresolved. I have reminded them again, but that to was unattended.

My order id - od[protected], i ordered a havells waterpurifier but i received a gymnastics item, already i paid rs.13990 but there are no return option in my flipkart id 2 times replacement rejected at my end. My phone number blocked at flipkart end. Please inquiry properly and solve my issues. My replacement policy date end very soon. I want to either return this wrong item or refundable my amount.

I have refrigerator on 27th may, 2020. But the refrigerator is getting heat and not working properly so, i kept return on 5th jun, 2020. Technician came and inspected and told that it is getting heat. But in flipkart site it is being updated as working properly. The same is happening whenever i keep for return. I fear due to heat refrigerator might get blasted and we may get hurt. Please take the refrigerator back and return the amount.

Order no - od[protected]
Product - haier 195 l direct cool single door 4 start (2020) refrigerator
Email id - [protected]@gmail.com
Ph no - [protected]

Please take quick action.

On[protected], i got a mail saying "your account was blocked due to unusually high number of returns in your purchase history and it also mean that you will no longer be able to login to your flipkart account" [incident no:in[protected]] and one more [incident no:in[protected]]. One thing i want to make sure that being a genuine customer to flipkart, i never violated flipkart rules and regulations. From past 4 years, i returned my product only once. How come flipkart people say that i made high number of returns. On[protected], i made orders worth 5857 rupees, and many of my products which got delivered were very cheap quality products especially bedsheets as their color is fading and prestige deluxe plus cooker with order id:od[protected] which was delivered on[protected] was 2 nd hand product (Already used one). Flipkart is cheating their genuine customers by selling 2 nd hand products to their customers. I have all the proofs of that 2nd hand prestige deluxe plus cooker and when customers found this cheap trick of flipkart and raise their concern, this cheap business minded flipkart people blocking such kind of customer's login account so that they cannot raise their concern. I raised this concern in twitter, but i am not getting any kind of proper response. I am daily sending mails to flipkart, but none of them are properly addressing my issue and they just copy paste the same email and send it back to me. I wonder whether this flipkart support people are illiterate or what? So, i request you to unblock my flipkart account and return this 2 nd hand products which was delivered to me.

Please note that the our end booked boat aavante bar 1200 80 w bluetooth soundbar (Premium black, 2.1 channel) in flipkart against order id od[protected]. Same get delivery yesterday but unsealed package opened, that's why rejected from end. But our end requested to re-send product with good quality but they are rejecting. Now product price value changed in website around 3k more.

Kindly request you to resolve the issue and arrange the product with same amount. And note paid amount also not returned to my account

18th June 2020

Flipkart is not able to deliver my order on promised date and has revised it three times so far. There is no way to track the delivery as well. I have raised an incident with them but there is no good response.

The incident number is IN[protected], the order number is OD[protected]

I request you to help me resolve the deadlock with my order as I have made this order work from home easily. Every delay is causing me back problems.

Horrible first time experience with this company. I'd ordered poco x2 on 23rd june which was supposed to be delivered by 29th. Now it is changed to 1st july. And yet haven't received my product.
Order id - od[protected]
They don't even provide proper update in time.
And seeing all the complaints from other customers same as mine, i choose to never buy anything from this seller and i will try and make sure others i know do the same.