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V
vinutha HU
Jun 27, 2020
Resolved
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Address: tech connect retail pvt ltd 703 - 704 7th floor magnum tower 1 archview drive sector 53 golf course extension road Gurugram, Gurgon, Haryana 122011 IN

Dear flipkart management team..

With respect to the above subject i have booked one item in your flipkart that is (Luv lap manual breast pump) rs 631.. For that u mentioned 2 bottles in product details.. But when i am received the product there is only one bottle and breast pad is there i did not ordered for this..
Order number:-od[protected]
Then i contacted helpline numbers:-
[protected]
[protected]
[protected]
[protected]
To query about this matter +[protected]I received call from this number) they told we will refund your amount (Voice call recording attached in attachment).. But now without any information rejected my refund request.. And till now i don't received any mail about this issue.. I received only text messages from flipkart services..
Within 2 days please resolve my issue and send remaining one bottle otherwise i will go through the consumer court. Consider this is as one of the legal notice..
All documents attached in attachment..

Advocate:-
Jaishankar m
Dear sir please take concern about this matter and do proceedings..

Thanks and regards
Vinutha h [protected]@ chaithanya
Mysore.

I send this above mail to [protected]@flipkart.com
But this mail is no longer in use.
Please follow this mail and do needful..
Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2020
Flipkart Customer Care's response
We will revert on it.
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    K
    Keshaw pramanik
    Jun 27, 2020
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    Havel's fan no of quantity 2 but delivered 1.
    Complained about this to customer service. Firstly refund accept but last date cancelled. After that replacement accepted but at last date replacement cancelled. Again i complained. I got again date to resolve issue. Unresolved again. Continue...
    Flipkart customer support has been notified about the posted complaint.
    Jun 27, 2020
    Updated by Keshaw pramanik
    Issue unresolved
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      P
      parameshwran
      Jun 27, 2020
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      I have bought narzo 10 a from flipkart
      The product was delievered on 11th june
      The product was damaged raised the return request. And called many times to customer but i didn't get responce. At last i got the mail from flipkart that replacement is not avialable they can provide refund. They told to reopen the case and send the bank details. Because at that time return policy is over so i cant raise the case after calling customer care that they told to share the the bank details i have already shared till now i didn't get any response from flipkart. Pls resolve my issue as soon as possible
      I have provided some screenshots
      If required i have some call recordings
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 29, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jul 01, 2020
      Updated by parameshwran
      Please resolve this issue as soon as possible
      Jul 04, 2020
      Updated by parameshwran
      Till now I didnt get any call or mails
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        K
        kaustubhkulkarni
        Jun 27, 2020
        Resolved
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        Resolved

        Order id-od[protected]
        Product name - buy surety high quality tripod stand 360 degree 3110 portable digital camera dslr mobile stand holder camcorder tripod stand adjustable head lightweight aluminum flexible portable three-way head tik tok stand compatible al smartphone best use for make videos on tiktok, vigo video, snapchat, youtube mobile holder tripod (Silver & black, supports up to 1500 g)

        I wanted to return tripod stand product as it was damaged. I immediately put return request after receiving the product on 16th of june. On 21st of june ekart person came and he refuse to collect the order by saying that product delivered is also different and i need to request return again with this different issue.
        So i called customer care of flipkart and he cancelled my return request. Cancellation id:[protected] he also said that replacement request will get cancel within 24 to 48 hours and once its status is updated i can again put cancel request with multiple issues (1. Product is different 2. It is damaged). He assured me that i will get refund and this product will not cause unnecessary loss to me as its not my fault. (I have that recording but cant upload here as it is audio mp3 file)
        But return was not cancelled till 27th of june. I tried to contact and communicate with flipkart customer executive number of times and they all keep saying that we will update your issue status and we will forward your request. Nothing happened. I only got status that your issue will be resolved by 29th june. And i didn't get return option enable.
        Today on 27th of june return policy of product got expired and now status is updated saying issue is resolved (Replacement id:[protected]) and i can not return the product. Now even customer executive are also not responding.

        This entire process is delayed by flipkart and now i can not return the product as its return policy expired on 26th of june. It is damaged product and why should i suffer for someone else's mistake? I want to return this product and i want full refund.
        Aug 14, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          J
          Jacob Si
          Jun 27, 2020
          Resolved
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          Resolved

          Address: Bangalore

          I was going to buy something at flipkart sale on day 1. Then i saw that all my flipkart gift cards have been deactivated and they have just 1 year validity more and without any notice. They deactivated my flipcard gift voucher. I am very angry with this thing and that my flipkart validity is 1 year more. Why did they deactivate that?
          Jun 28, 2020
          Complaint marked as Resolved 
          My email id = [email protected] in flipkart also My number = 8847626340 And i called many times to flipkart Costumer services they never solve my issue
          Flipkart customer support has been notified about the posted complaint.
          Jun 28, 2020
          Updated by Jacob Si
          Please help me sir

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            V
            vivek_suryavanshi
            from Noida, Uttar Pradesh
            Jun 27, 2020
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            Writing this review after facing this issue from more than one month now. Ordered one aqua fresh (Nyc blue mineral 15 l ro + uv + uf + tds) water purifier from flipkart on 26th may. Damaged product got delivered on 1st jun. We called installation guy (Num mentioned on the product) paid charges for installation-₹450 as well. The installation guy confirmed that the product is damaged and need to get it replaced. We placed replacement request on 3rd jun. The max timed shared for replacement was 15th jun, but nobody turned up, not even a single call received or update from them.
            After contacting multiple times to the customer care on 23rd jun we finally said the team that we don't want replacement, please take the product and refund our money. Now the team replied that the return policy was only 10 days. Now we are not eligible for return and refund. So neither the flipkart team can do replacement nor refund. It's been so frustrating now that a company like flipkart is now not able to handle it's customer service.
            +1 videos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 29, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Jun 30, 2020
            Updated by vivek_suryavanshi
            Any update? Every time I tried connecting with you guys, I just receive a message that someone will contact you in next 72 hours, but ever since I placed order I haven't received any call from your side apart call from delivery boy.
            Jul 09, 2020
            Updated by vivek_suryavanshi
            Consumer forum these guys are not giving me any response... No proper assistance has been provided till date
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              A
              ammar78667
              Jun 27, 2020
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              Flipkart is delaying the delivery of my voltas ac from more than 1 month. My emi is deducted. Every time i call they give another date and it's been more than 1 month.

              Please help

              Order i'd: od[protected] [incident: in[protected].
              Flipkart customer support has been notified about the posted complaint.
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                A
                Arjun Bhakat
                Jun 27, 2020
                Resolved
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                Resolved

                I have ordered flipkart perfect homes purewood sheesham double sofa bed (Finish color - teak mechanism type - pull out) which is delivered now.

                The product should have the storage facility as mentioned in the product specification in the website, screenshot attached. But the product which i have received no such facility.

                If the wrong information is provided in the site then this should not be under the customer's responsibility and i need full refund of my product if specification mentioned in the site not possible for replacement.

                Order id : od[protected]
                Replacement id:[protected]

                I have already raised a return request for the above mentioned product but seller has rejected it for replacement/refund without no justification provided.
                Aug 14, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  Y
                  Yashwant Satam
                  Jun 27, 2020
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                  I ordered realme 6 mobile through my friend sh. Samuel kt. Today i received the parcel but inside that i found only pin of mobile sim tray, no mobile handset & charger. Then i immediately called delivery boy (Sh. Prathamesh) & told him. He told to launch complaint to company so i did. I received calls too but they given me only sympathy. Pl. Do needful to resolve the issue.
                  Flipkart customer support has been notified about the posted complaint.
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                    Y
                    Yashwant Satam
                    Jun 27, 2020
                    Resolved
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                    Resolved

                    Through my friend sh. Samuel kt, i ordered realme 6 mobile. Today i received the parcel but it's shocking that there is only mobile sim tray pin inside. No mobile handset & charger. Immediately i called up delivery boy sh. Prathamesh and informed. He told me to raise complaint. So calling customer care, then many calls received too. Company executives given only sympathy but no assured answers. Pl. Do needful for me to resolve the issue.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2020
                    Flipkart Customer Care's response
                    Hi Baalu, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                      M
                      mangeshsharma31578724
                      Jun 27, 2020
                      Resolved
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                      Resolved

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                      Online shopping complaints flipkart
                      Flipkart — seller has given 1 quantity instead of 5... Seller done fraud activities

                      1 review
                      India
                      Mangeshsharma31578724 on jun 27, 2020
                      Mark as resolved
                      Order id:
                      Od[protected]

                      This is my order number

                      Od[protected]

                      I had ordered 5 quantity of mosquito lamp of rs 1725 each machine was rs 345

                      And seller had given me 1 quantity when i had taken product from delivery agent that time i knew something is problem

                      When i m open suddenly i m shock 1 machine i had intimate flipkart also customer care immediately

                      Take necessary action on seller and boycott him from flipkart and i also intimate this matter to binny bansal sir and sachin bansal sir on respective email id
                      [protected]@flipkaet.com and [protected]@fliokart.com

                      I want my money of rs 1725 take this single product from me and take necessary action against seller
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We understand your concern here. Request you to get in touch with the seller support by dialing[protected] or https://seller.flipkart.com. Hope this helps.
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                        S
                        Suman mahipal
                        from Hyderabad, Telangana
                        Jun 27, 2020
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                        I have ordered jbl headphone through flipkart and when i used the product i have found the mic is not working and product was damaged. I have raised a complain on flipkart but every time i get the extended date of resolution. Its been 10 days since the issue has been raised. Could someone pls look into it on urgently basis.
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          Sumana Roy Gonai
                          Jun 27, 2020
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                          Suddenly it's inactive please help me to active my account with my email id
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            Midhun Mithu
                            Jun 27, 2020
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                            Address: Pioneer bajaj vazhuthacuad Ganapathy koil road, VAZHUTHACUAD Thiruvananthapuram
                            Website: [email protected]

                            I order realme 5 pro in 16 jun in flipkart today 27 i cannot get my phone
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                              B
                              Baijanti B. k
                              from Hāora, West Bengal
                              Jun 27, 2020
                              Resolved
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                              Resolved

                              Sir
                              1 i received one olay instead of three and bill shows delivered 3 nos.
                              2. I received wrong product instead of olay bb cream with touch of foundation i received plain olay
                              Now that i complained customer care they initiated for return for which they r sending me mail but i'm unable to receive the same, i want to update my mail address [protected]@gmail.com
                              Sep 10, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                H
                                Harsha Azad
                                Jun 27, 2020
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                                Address: Ho 1217,Opposite Home Science Colleges,Napier town,Jabalpur

                                Lg soundbar sj3 installation not yet due date already over.
                                Flipkart customer support has been notified about the posted complaint.
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                                  C
                                  Chash683
                                  from Bengaluru, Karnataka
                                  Jun 27, 2020
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                                  Dear sir,
                                  I have ordered 3 ozone day cream and 3 night cream but i received nly 1 day cream and one night cream and the payment was made for the full and it's also showing that all the order is delivered. I complained about this to flipkart but no response from them.

                                  Please look forward to this issue and i want the refund for the missing items
                                  Flipkart customer support has been notified about the posted complaint.
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                                    M
                                    mangeshsharma31578724
                                    Jun 27, 2020
                                    Resolved
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                                    Resolved

                                    This is my order number

                                    Od[protected]

                                    I had ordered 5 quantity of mosquito lamp of rs 1725 each machine was rs 345

                                    And seller had given me 1 quantity when i had taken product from delivery agent that time i knew something is problem

                                    When i m open suddenly i m shock 1 machine i had intimate flipkart also customer care immediately

                                    Take necessary action on seller and boycott him from flipkart and i also intimate this matter to binny bansal sir and sachin bansal sir on respective email id
                                    [protected]@flipkaet.com and [protected]@fliokart.com

                                    I want my money of rs 1725 take this single product from me and take necessary action against seller
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 29, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Jun 27, 2020
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                                      Website: Flipkart.com

                                      My money is deducted from my account but the order not placed.
                                      Money is not refunded more than 2 week going on...
                                      No action is taken by flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        anjanreddy123
                                        from Hyderabad, Telangana
                                        Jun 27, 2020
                                        Resolved
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                                        Resolved

                                        I purchased a mobile in 2gud.com which is managed by flipkart.

                                        They delivered a different model of mobile and not accepting return.

                                        No customer support.. I called flipkart customer care no answer fro them.

                                        Flipkart is cheating indian public with the name of 2gud.

                                        They are collecting all used mobile from customers and forcefully selling used products as new refabrished products.

                                        This is a big scam...

                                        Indian govt has to taken legal action this.. Please check in the internet so many people suffering like this with 2gud - filpkart...

                                        Please ban flipkart in india... It is dumping all 2nd quality china mobiles to india.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
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