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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 968

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H
hsingh31
Jun 16, 2020
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Please never buy any product from flipkart. I feel so much cheated.
I ordered hitachi 1.5 ton window ac from flipkart. It is mentioned on the installation details that wooden frame is included in standard installation, due to which my installation was cancelled, later they said it was a mistake and they can't do anything.
After that i requested them to get it installed, but they kept delaying it for more than 10 days even after repeated follow-ups and complaint from my side.
Finally i myself contacted hitachi and requested them to contact me, when the technician opened the box, it was found to be damaged, he even mentioned this on the job-sheet.
I requested flipkart to give me replacement, they said they can;t give replacement as its been more than 10 days post delivery, but on their website they mention replacement is valid till 10 days of installation, and i raised the complaint on first day of installation.
So first they made sure installation is delayed more than 10 days, when i myself contacted brand to get it installed, they denied to replace the damaged product.
They are just delaying my requests from 15 days and always asking me to wait more.
I feel so cheated and robbed, i request you all never ever buy anything from flipkart ever again.
+7 photos
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2020
Flipkart Customer Care's response
We will revert on it.
Jun 18, 2020
Updated by hsingh31
Such a bad behavior from your customer support..I was assured that since return is valid till 10 days of installation, they will replace it and will contact me for the same, but my complaints have been marked resolved without any resolution..they didn't even tried contacting me..and now my number seems to be blocked..overtime i call flip kart i get a response that all executives are busy..such a bad serivce guys..i have all proofs video, job sheet, screenshot..no help is being done..after selling the product they just leave it on customers fate..my product was defected and i have proofs then also they are just ignoring my replacement request..and closing the ticket without any resolution..everyone can see in image..I repeat guys never ever buy anything from flipkart..and flipkart I promise you guys I'll take u to the court if this thing is not resolved...

Jun 22, 2020
Updated by hsingh31
Just look at this guys..till now no response from Flipkart..I have done a very big mistake shopping from flipkart..even after having all the genuine proofs and job sheet..my requests are just being ignored..

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    J
    jishnu tk
    from Payyannur, Kerala
    Jun 16, 2020
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    Order pending. payment not yet confirmed from the bank

    I was booking realme 6 phone and using card to do the payment
    Payment was done and cash was debited from my account. But the poratl didnt go throug and order was not done
    When i look into my order section it says order pending and payment yet to confirm from bank
    What will i do when i will get a refund how can i cancel it...
    +1 photos
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    H
    Himanshu Singh 1989
    Jun 16, 2020
    Resolved
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    Resolved

    Ordered a phone and guaranteed delivery by 6/14/2020. Till now no sign and no updates of my product. Really disappointed this time.

    See attached screenshot

    Product received at dadri flipkart facility on 13 june 2020 8:48am.

    Then again product was dispatched to new delhi @ bamnoli sort center on same day 10:49 am.

    Even i have asked flipkart team for product current status but asusal they are also unaware about my product shipment details. After 13 june 2020 even they don't have any update or information related to my product.

    Yet waiting for their updated.
    +1 photos
    Jun 16, 2020
    Complaint marked as Resolved 
    My complaint is not resolved I don't know why it's showing marked as resolved.
    Flipkart customer support has been notified about the posted complaint.
    Jun 16, 2020
    Updated by Himanshu Singh 1989
    My complaint is not resolved.
    Verified Support
    Jun 17, 2020
    Flipkart Customer Care's response
    Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Google Pixel 3a (Just Black, 64 GB)'' and will be delivered to you on or before "24th Jun 20''. Have a nice day!
    Jun 17, 2020
    Updated by Himanshu Singh 1989
    3 days past the delivery date and the order isn't delivered yet. No contact no.to enquire about the status of the order..downright pathetic!!.
    Even there customer support is not aware of product current status.
    Jun 17, 2020
    Updated by Himanshu Singh 1989
    I don't why every time it shows complaint resolved. My complaint is still open.
    3 days past the delivery date and the order isn't delivered yet. No contact no.to enquire about the status of the order..downright pathetic!! Even there customer support is not aware of product current status.
    I don't why every time it shows complaint resolved. My complaint is still open.
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      KannanBC
      Jun 16, 2020
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      My transaction id: p2006160713401897312686
      I paid through phonepe successfully of inr.2499.
      But i didn't get a msg/sms.
      Want to know whether it is ordered or not.
      And also how to track my product
      Please answer..
      Thank you
      +1 photos
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        M
        Mu-In Nasif
        Jun 16, 2020
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        I am unable to change my mobile number linked to the flipkart account.
        On applying for the change i am prompted to enter otp from both numbers (Old and new) for obvious security reasons but my old number is lost and thus the account is stuck with the old number

        Email id: muinnasif12.[protected]@gmail.com
        Old mobile number: [protected]
        New mobile number (Opted): [protected]
        Flipkart customer support has been notified about the posted complaint.
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          J
          jankit311
          Jun 16, 2020
          Resolved
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          Resolved

          Address: No.313/18/1, 2nd Floor, 10th A Main, Jayanagar 3rd Block East, Bangalore - 560011 (Map)

          I ordered mobile phone poco x2 on 10th june 2020 and the expected delivery date was 15th june 2020. They have stopped giving updates after 12th june 2020. And suddenly now they changed the delivery date from 15th june to 17th june 2020.
          Jun 19, 2020
          Complaint marked as Resolved 
          Today I received my order
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            S
            Sahithi Channel
            from Mumbai, Maharashtra
            Jun 16, 2020
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            Due to technical problems i didn't get correct order. It was unsuccessful. Please help me they didn't respond please refund my money back please here are my transaction details below i'm giving please treach them a lession
            13 jun
            2020
            13 jun
            2020
            To transfer-inb flipkart
            Payments
            Tech_flipkartipl pay-
            [protected]igait
            Yqkl2
            Transfer to
            459
            376.00
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sandhiya R
              Jun 15, 2020
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              Address: 34, Thirumalai vasan nagar, Puducherry -605007

              We have taken onida 23 l air fryer convection oven from flipkart.
              Its has been delivered on 12th of this month. They had given date of 16th of this month for installation and demo but now got a message that installation had been cancelled. Without any information how can they cancel and till now we didnt even got a call from demo person. Is this way flipkart will behave with customers need immediate response.
              Flipkart customer support has been notified about the posted complaint.
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                P
                pranav522
                Jun 15, 2020
                Resolved
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                Resolved

                I have placed an order with Flipkart dated 26th May 2020 and made a payment for Rs 1859. Before placing the order the item which is for home gym combo was being shown as available order id - OD[protected] As per the customer care it was packed on 20th May and was shipped on 28th May, delivery was expected on 8th June 2020. On 8th June I called the customer care and they informed that by latest 12th June we will receive the same, on 12th June we called they said they have sent mail to the logistic department and the delivery will be received within 48hrs. Today, when I called again, I was informed that the product is at your location, when I asked them to give me the address so that I can pick up but he was unable to trace the loacation and told it has been dispatched through blue dart vide consignment number [protected]. till now I have not received the same.
                Aug 13, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 17, 2020
                Flipkart Customer Care's response
                We will revert on it.
                very very pathetic services still not responded and not to be trusted at all
                cheating case fill be filed in the consumer court so Flipkart advertise Product is available take money from customer has does not respond only give date upon date very very pathetic services
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                  S
                  Selva Nisha
                  Jun 15, 2020
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                  Address: IDFC BANK,ANNAMALAIYAR SCHOOL OPP NAGAL NAGAR DINDIGUL OPP

                  I have ordered many phones on my pin 625602 and 624001... Why i am not getting delivery of realme c2 at 6499 rs on this pin i am a regular customer of flipkart.. So please make delivery on my pin 625602 or 624001
                  My phone number is [protected]..
                  U can check my orders on my id ssds selva
                  I have ordermad ay products before. So please deliver realme c2 on my address.. Thanq.
                  Flipkart customer support has been notified about the posted complaint.
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                    Rp224001
                    Jun 15, 2020
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                    Address: Asrewa bikapur faizabad

                    Dear sr. Mera account number [protected] block h9 gya hai please unblock my acc2
                    Flipkart customer support has been notified about the posted complaint.
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                      PriyaChopra
                      Jun 15, 2020
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                      wrong and damaged tv delivered

                      In reference to the order id - od[protected], i have ordered a lg tv (32inch) and it got delivered on 7-6-2020. A lg technician came on 8-6-2020 and found that instead of lg tv, old aiwa tv with broken screen is delivered. I immediately placed the request of replacement. I have been trying to reach flipkart customer care team and they keep on giving us new dates of replacement but so far no action has been taken. I request you kindly...
                      +1 videos
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                      Samrimi12
                      Jun 15, 2020
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                      Address: Bangalore

                      Hi, i ordered my poco x2 on 6th june and expected to deliver on 8th june but it did not, after that they gave me a re promised date but again they did not deliver it, i talked with the customer support several times but they only said please be patience we are working. My product is in bangalore from 7th june but till now i did not get that, i asked several times that please give me a reason but they do not have, they are keep making a metaphor of words and to be kind and patience, but how a person can be in patience if he really need the product as soon as possible but you did not delivered it yet after two promised date, also now the customer support do not know when i got my product they are telling me to wait for the further update

                      Seriously i am upset and frustrated

                      My order number is od[protected]

                      Please help me out
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 15, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Jun 15, 2020
                      Updated by Samrimi12
                      Please provide my product as soon as possible
                      Jun 17, 2020
                      Updated by Samrimi12
                      i did not got any updates yet? what is this? what's going on? why u people did not deliver my product?
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                        Mayank20999900066
                        Jun 15, 2020
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                        I ordered my phone on 11 june from flipkart and promised date was 14 the june for delivery but they rescheduled for 16th june but the product is not moving anywhere from 12th june and i think this is all because of of bad service from ekart logistics if the order gets canceled i will not get same discount price... I want my this product to be delivered by 16th june.
                        Flipkart order number: od[protected]
                        Ekart track number: fmpc[protected]
                        Please resolve the issue...!!!
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 15, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 17, 2020
                        Updated by Mayank20999900066
                        Now it has been 1 day more than delayed promised delivery date

                        HOW MUCH MORE DO I HAVE TO WAIT
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                          ratnesh012
                          Jun 15, 2020
                          Resolved
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                          Resolved

                          I ordered whirlpool 292 l frost free double door 3 star 2020 convertible refrigerator on the 26 may 2020 and product has been delivered on 4 june 2020 through the flipkart.
                          The gstin number from the invoice is missing and i have raised this issue multiples times with flipkart but i did not get any solution. Any product and invoice is invalid and illegal without mentioning gstin number against the product. So on the basis of missing of gstin number from invoice i want to return the product which was cancelled by the seller and flipkart doing nothing on this note, flipkart even closed the matter of gstin number not mentioning in invoice. I have waited for the last 10 days and called multiples time to flipkart care. Kindly do the needful.
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 15, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Jun 15, 2020
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                            Address: Aaja mere land pe

                            Flipkart chutia company hai flipkart ki maa ki chut bosdike hai flipkart ke admin jitne bhi hai
                            Flipkart customer support has been notified about the posted complaint.
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                              ranjana sanduja
                              Jun 15, 2020
                              Resolved
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                              Resolved

                              Address: G-229, NARAINA VIHAR

                              The order got cancelled with my permission, kindly revert back the order
                              +1 photos
                              Jun 15, 2020
                              Complaint marked as Resolved 
                              it was resolved
                              Flipkart customer support has been notified about the posted complaint.
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                                B
                                Biswarup Guha Roy
                                Jun 15, 2020
                                Resolved
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                                Resolved

                                I ordered a drools egg and chicken 10 kg adult nutrition for my 4 years labrador on the 1st of june. Now due to the global panedemic, i understand the late delivery caused and it was delivered on 10th july at around 4.00 pm.
                                But to my utter surprise (Thank god before opening the package) i saw it was drools egg and chicken "puppy" nutrition, while on the bill sticked on tge package it was clear written "adult".
                                Then n there i called the customer care and told them in detail about everything and they from their side initiated a replacement request and a complaint, and asked me to wait for 72 hours (Till 13th of june) to get provided by a solution by the higher authority. But it wasn't so. No one called me regarding this while i repeated messaged them from 'my orders' section.
                                The pickup is not yet scheduled as probably the seller hasn't accepted it yet.
                                After the given time has completed, i dialled again the customer service to know the status, there the one that side was completely ignorant and was telling me # things like - ' my email is not registered that's y they cudnt contact', while i'm getting regular product updates through my email from flipkart and tge bills and etc.
                                After the call had finished, i got an email stating to wait till 15th june.
                                On 14th afternoon i received a call from flipkart while u kept on saying hello - hello, no one was uttering a single word while i cud hear some noise. And eventually i received another message stating they tried to reach me but i wasn't available. I then n there again called them back to ensure that i was there but this happened.
                                It has been 5 days now and nothing worthy solution has been provided by flipkart and to my utter disappointment, the package is still kept as it is but no pick up and replacement has been scheduled.
                                This is the first time i am facing such problem and i am losing my trust from flipkart authorities.
                                I'm a flipkart plus member and do shopping from flipkart every month and then this is happening with me.

                                Kindly resolve my problem at the earliest to avoid circumstances regarding to this.

                                Truely unsatisfied,
                                Biswarup guha roy
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 15, 2020
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                  Max Fernandes
                                  Jun 15, 2020
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                                  I purchased cubord from flipkart after long waiting i got defective broken cuboard so i tryed to replace it but no option for replacement. As per them they will refund me but no one cuming for peakup last 2 month. Every day i talk flipkart they giving me new date or time but still iteam laying in my house...
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Rizsa
                                    Jun 14, 2020
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                                    Address: India
                                    Website: Flipkart

                                    I ordered two Boston Club Pyjama by seller AVSONLINE on 25.05.2020 of Rs 614 each on online shopping portal Flipkart via cash on delivery payment mode.On 01.06.2020 they delivered me a packet containing only Pyjama.On the packet there was invoice of two pyjamas pasted and courier person also took the price of two pyjamas from me on delivery.When I opened the packet there was only one pyjama there.I contacted flipkart customer care same day, they assured me that they will resolve my problem asap.After that they send me mail from mail id [protected]@flipkart.com and [protected]@ncp.flipkart.com to send my ID card for refund process initiation.But mails are not deliverable to these two mail ids.I am constantly trying to contact flipkart customer care and trying to make them
                                    Understand that mails are not being sent to these two mail ids then how could I send my ID PROOF to these mail ids.But again and again flipkart is rejecting my refund request with the reason that I am not provinding my ID PROOF to the mail Id provided by me.Its been 14 days already that I am being harrassed for refund of my own money.I want my money back at any cost.Literally flipkart is Cheating on me and harassing me.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jun 15, 2020
                                    Updated by Rizsa
                                    My mobile number is [protected].
                                    Verified Support
                                    Jun 15, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Jun 15, 2020
                                    Updated by Rizsa
                                    I didn’t get any response from flipkart customer care yet..
                                    Jun 15, 2020
                                    Updated by Rizsa
                                    Again my refund request will be rejected with the reason that I have not replied to [protected]@flipkart with my id proof because same has happened to me twice.its been 15 days that my money has not been refunded to me.
                                    Jun 16, 2020
                                    Updated by Rizsa
                                    Today I got a message from flipkart that your refund request has need rejected, check your mail for details but I didn’t get any mail for my refund rejection reason.I have really got tired of this flipkart customer service.Help me to get my refund.I would never buy anything from flipkart in future neither recommend it to anybody.God save me from this type of customer service from a big name like FLIPKART.Have experienced such kind of service from any online shopping portal for the very first time.Literally they are not at all concerned about customer’s satisfaction.
                                    Jun 18, 2020
                                    Updated by Rizsa
                                    Didn’t get any response from flipkart. Yet.
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