Flipkart Complaints & Reviews

Sir I have debited Kumar pal 1999 to buy apple iPhone 11. Actually it's not my account it's my mother's account.
She doesn't know anything about it.
Now I am facing a big problem about this .
PLEASE sir please make sure that I would receive my money as fast as possible.
PLEASE sir PLEASE please...

Very bad online shooping aap..i have parchased...moblile from ..flipkart and they...cut the balance and not send ...conformation...mesg...and had done fraud ...transaction

Dear Flipkart Team

I had purchased a Realme Buds Air with Wireless charging which was delivered on 07-Jun-2020. The order id of the purchase isOD[protected].
When I started using the product I found that it was defective and so I contacted your customer support. A technician arrived at my house and confirmed the same about the product and told me that my product will be replaced. Later I came to know that he reported otherwise because of which my product replacement got cancelled, which was a lie as I am having video evidence that it has several issues. And so I raised another complaint regarding my replacement and I got notification that I will get a call from your executive by 25-Jun-2020 and later the date of contacting me was extended to 26-Jun-2020. I am really disappointed by flipkart as your team resolved my issue on its own without even contacting me on or before the given date to me. I am attaching a video here where you can see that my device is connected to ear buds via Bluetooth while the earbuds are still in the case.
I hereby kindly request to see into my complaint and resolve the issue at the earliest. I also request you to be nice enough to contact the customer on or before the given contacting date. Hope my faith in flipkart will be restored, awaiting your reply.
Warm regards
Belal Ahmad
M No-[protected]
[protected]
[protected]

I ordered a phone nokia 7.2 from flipkart.
On the very first day, when i was checking camera quality, it was not even clicking pictures, i had to restart the phone.

On the 2nd day it was hanging and voice is breaking in between, creating too much issues
I applied return request and not accepted yet!!

Could you please give an explanation of canceling my order, when the price of the item got increased after the sale happened last week, are you guys playing a dirty game here.. Feeling every bad about flipkart for this behavior.. This is the first time i am facing this issue. I confirmed with e kart delivery the they will deliver the product by 11 the july as i have noticed them that our family is serving quarantine. Also i have informed the customer care executives the same about it. Today moring i could see a message my order has been cancelled. Same thing i enquired with customer care they are telling they don;t know anything about it. Seems like filp kart playing some dirty game in the name if sales and fooling the customers once they order the items.
Please do resolve my query, i don't have a way out buy a new one.

This is let you know that i've very bad experience of buying apple iphone xr from flip kart. First the delivery came 10 days late. After delivery my old phone apple iphone 7 was taken in good working condition but today morning i got a call from delivery personnel that my phone is damaged by him by mistake and we have to return the new phone.

This is completely unprofessional behaviour, the delivery person is calling me again and again from different numbers and troubling me to take the old phone back and return the new phone.

My question is after the delivery person examined the phone for 40 minutes how can he blame us of any screen problem. Moreover, how can he trouble us for something we have not done.

Atrocious behavipur, not acceptable!!

Please bring this item as soon as possible because it need it please and try to deliver it to my area 515591 pin

I purchase lg 1.5 ton 5 star split ac from flipkart. There it shows that i have to pay total amount 34929 rupees as whole. They even made my bill as same amount. But after that they told me that i have to pay 36999.
And now they are charging me 4110.89 rupees and 407.50 tax total 4518.39 rupees.
It means that i have to pay total 40665.51 rupees for this product.
They misrepresent the data.

Sir/mam i'm naresh kumar naik i have ordered a phone poco x2 worth 18499/- (Prepaid) and i canceled due to late delivery process. And applied my refund query & it accepted by them.
After on 29th june the seller refunded my money to my debit card according to flipkart but flipkart had gave due date on 7th july to complete the process and money will reach in my account. But on and after the due date there is no money i received yet, but flipkart saying we are completed your refund. But till now no balance credited my account yet. What i'll do? I'm very depressed regarding this and 18499/-i is very huge amount for me. Please help me.

I order der aelo vera gel, through flipkart, and they give me wrong product instead of aelo vera gel i got beard oil doesn't make any sense, and now its been more den 4 days no one call me, they said item is not return now because not authorised after that i said i want refund they told me kindly wait what the hell are plss i'm not frustration. I want my refund plss help

I ordered asus rog phone on 27th june and promised date was 3rd of july. Package reached my closest hub on 2nd july as per tracking in app. However on the promised delivery day of 3rd july, i got the notification that (Product can not be delivered today and will be delivered in 3 days). Upon approaching the customer care, no resolution was done as i was surprised why would a product take 3 days to deliver in the same city. After talking i observed that promised date was changed to 9th july and no assistance was provided. Changing promised date is not a issue but i was not notified about the exact reason for the delay. I even propsed to collect the package myself from the local hub but exact location of the package was not shared.
I am worried flipakart is deliberately delaying and can delay next promised date as well since they don't have any excuse for not delivering the product in same city for almost a week. I also suspect seller might not have even dispached the product and they are just covering up with the fake tracking info in app. This is my 3rd instance of late delivery with flipkart. And i might choose to ignore flipkart usage in future if there is any further delay.

Order id :od[protected]

This is my order number

Od[protected]

Tracking details fmpc[protected]

I had received ghee in deffective condition and old stock as in lockdown period we are taking much health conscious we are not going outside anywhere

I had preffer order grocery product from flipkart first experience but bad from flipkart seller

I had recived old stock almost expired product and also in damage condition due to poor packing and shipping

The ghee money is totally wasted of rs 982 please arrnage return pickup for this product and refund my money and don't give expired product to anyone no use of it and also don't give damage condition also

This is my order number

Od[protected]

Tracking details fmpc[protected]

I had received ghee in deffective condition and old stock as in lockdown period we are taking much health conscious we are not going outside anywhere

I had preffer order grocery product from flipkart first experience but bad from flipkart seller

I had recived old stock almost expired product and also in damage condition due to poor packing and shipping

The ghee money is totally wasted of rs 982 please arrnage return pickup for this product and refund my money and don't give expired product to anyone no use of it and also don't give damage condition also

I have raised a concern/issue to customer care that I am not able to login to my account as it is stating that my account is blocked. I have stated my point that if the consumer is not getting desired product, the person will return the product only. Then what is the issue in this and I am a valued customer of the company from last 10 years. But I am not getting any desired response from any of the customer care executive. Everyone stating that please wait as the issue is raised and no response is coming on that front.

If the response is final that the account will not be opened now then I have two main concerns which I have raised as below:
1) I have to pay my pay later bill i.e. around 2480, but as the link shared by company is not working and app is also not getting opened, how I can pay my bill.. but there also no response from customer care executive. My last bill date is 10th July. As a valuable customer, I want to pay bill but as no response from flipkart end. So, any late fees after 10th July 2020, who will bear this.

2) I have around 500 rs amount which is my money present as a wallet balance. Which I want to use, but there also no response from the executives

If the account cannot be opened due to policy concerns, I am fine with it.. But at least please help paying the bill and also how to use my balance amount present there.

Mails for multiple requests to flipkart are attached and also contacted Customer care multiple times.

I paid the amount through upi(Google pay)
To the delivery agent as said by him. But the payment was unsuccessful so it took about three days to sent in to the recipient account.The amount was credited on 2 of July.The delivery agent from flipkart not refunding the amount Rs 1810.q Even after contacting him for many times. He is not responding. His name is Ramshu and his mobile no is +[protected]. Kindly take appropriate action

Products & Services Complaints Flipkart
Flipkart — Offer coupon not working and customer care nit solving the problem

1 Review
India
atulsharma2004 on Jul 7, 2020
Mark as Resolved

I puschased a zoomcar coupon on the flipcart site the coupon stats 50 %flat off and 70 %cashback now when I tried to use that coupon it says expired but the coupon expiry is after 30 July 2020. When I contacted the customer care on 28 June 2020 they told me that it would be resolved till 1st July but on 2nd July they message me that it would be solved till 2nd July till 09.00pm but not solved after this I agin contacted customer care again they told me it would be solved in 24 hr or 48 hr then I waited but no result after this I again tried on 6th July the same reply I got from the flipcart customer care no proper response from them just same answer which is of no use
I have tried 3 times to contact and my problem is not solved till date kindly help me regarding this. My number is [protected]
Mail if-atulsharma2004.[protected]@gmail.com

Hi...I got a link from Flipkart in browser, daily three times I observed it two days but not I opened that, after two days I opened becoz coming on coming so the offer is for 20 minutes it's came and I sawed that mobiles are in offer up to 80% to 90%...I shocked and Suprised to see that lowest price, And I ordered Oppo F11 pro, the actual price is 23, 990 but the offer is 1, 599 with 89% discount and paid the money from Google pay becoz there is no option cash on delivery... The link is http://fkartdealz.tk/#/mobile.html#
I mentioned above the offer link... So I tried to customer care agent in Flipkart but it's not connected and I paid the money but the order item is not yet delivered... So plz check and update me once...

I placed a order for two bedsheet on 14th June, 2020 on flipkart. My order id is OD[protected]. There were two bedsheets in that order. I paid Rs. 865 Rs. i.e Rs. 426 as price of one bedsheet and Rs. 439 as price of other bedsheet. FUrther i paid 23 super coins I cancelled the order for one bedsheet on the same day i.e 14th June, 2020 for which i received the refund amounting INR Rs. 426 and my supercoins of 23 were also refunded. Then other bedsheet was delivered to me on 17th or 18th June. Bedsheet received was totally of bad quality with colour faded. Hence i placed a return request on the same day of delivery. Bedsheet was picked on the next day i.e on 18th or 19th June. However money of Rs.439 is still not refunded. I am again and again calling on you customer care. They are giving my transaction number of refund as ARN[protected]. But this transaction number is of Rs. 426 only.Refund of Rs, 439 is not received. Hence requesting you to please refund the amount at the earliest. I am attaching my bank statement from 14th June till 25th June for your reference i.e from date of transaction till today. You can check that Rs.865 is debited on 14th June and Rs.426 is credited on 16th June. However Rs.439 is still not yet credited.Requesting you to address. I am calling customer care continuously since last many days and getting same response again and again. Its terrible and very shockening that company is not able to resolve my problem since many days.

Regards,
Vinesh Ahuja
Cell [protected]

I have purchased a Realme X2 Pro from flipkart for Rs 35999 and the product was delivered on 19th June 2020. But the product i got was a bricked device. The device doesn't fully boot up, it shows an error message after the realme logo and then reboots itself. The device is stuck in a boot loop.The seller is supposed to be a flipkart assured seller. I requested for a return on the same day but they have rejected the return on 23rd June without citing any reasons. I requested a return 3 more times via customer support, They have rejected all requests without giving any reasons. The customer support always says that they have escalated the request to higher authorities and they will contact you in 3 days, But no one contacted me. This has happened many times and its been 19 days and no action has been taken.
Please help grant me a refund

OrderID: OD[protected]

Seller: Vision Star

I have raised multiple cases, but apparently your Flipkart Customer services closes tickets without actual resolution. I have requested for a return of a defective product and have been waiting from June 24th for you to send a technician to come and check the product for return approval. No one has come back till date.. i have been raising case via email and phone and always get an answer " sir we will get back to you in 24/48 hours" .. no one is calling nor following up with me . I need a resolution for this as Flipkart customer service is pathetic. CAN SOMEONE PLEASE GET BACK TO ME ???