Flipkart Complaints & Reviews

My order with order id - od[protected]
I have cancelled before 3 weeks from now it but refund has not been credited in my account.

Myself ayan kumar dutta (Of burdwan, west bengal) had purchased marq air condition on 24th may 2019 from flipkart. From 20th may 2020 as the ac is not working so logged a service request with marq (Subsidiary of flipkart) as it was under 1 year warranty period.
Flipkart was not able to fix the issue so they agreed to return and refund the item (Also asked for my bank account details for refund).
Till today no one picked up the ac which is kept at my house (Dismantle is already done by technician on 3rd june) and also not processing the refund. On email not receiving any reply from their end.

Product - marq air condition, purchase date 24th may 2019
Flipkart order id - od[protected]

Seeking help from the consumer affairs team on this concern and wanting to lodge a complaint against marq (Flipkart's subsidiary company).

Have been provided by defective mobile nokia 301.
It's battery is damaged. When u keep this on charging can have contact. Otherwise mobile automatically switch off. No. Of time put complaint in flipkart after so many time on hold they put our request now time expire.
We are in great need for this mobile for my in laws.
Flipkart amazon s very irresponsible, make us fool. Their executive also treated as bekoof by putting out call on hold for long time.
At least they should check whether we r wrong or not. Without any technical assistance, they r saying no default in mobile. Mobile was purchased on 12 june. Within 1 week we can tell flipkart about it's quality.
We did the same. But thy r not entertaing us

Flipkart deducted my money for the order and order not placed... Simply deducted money without placing any order.
More than a week is gone no reply from flipkart side...
Kindly check the issue against flipkart.

19 june 2020 i ordered two realme narzo phones in flipkart and payment made through google pay. Order not placed but money deducted.

On 8th June we ordered a mobile of 14, 999 with an exchange offer, delivery man checked the device and said the price of old device is only 500 rupees but in the evening when we got the bill the price of old device was given 1550 rupees and the delivery man has taken 1000 rupees extra from us. It's been around 15 days we haven't received 1000 rupees back

Order # od[protected]
I had placed 3 sets (4curtains in each set) of curtain on the above order id, while i decided to keep one, i had requested for a return for 2 sets on 10th june, one of price 695 and other of 755 each. I shall refer to them as 695 and 755 for ease as they both have same item description
Issue 1: refund
695 got picked up by a wishmaster on 12th june however he missed updating the quantity as 4. I got the refund for one curtain and the same is pending for the remaining 3 curtains
Issue 2: return
755 is still waiting to be picked up, it has been 13 days since the day the request was raised on 10th june.

Got my MacBook Air 2017 on 15 March 2020 so after 3 months my MacBook stopped working but when I checked for warranty coverage it showed purchase date not validated and the serial number on my manufacture box and the serial number on the invoice is not matching they are different I can’t even avail my warranty because of this please help.this is a serious fraud...

I have 1 flipkart gift card worth rs1000 voucher code - [protected] expiry date was 05-jun-2020. I have missed to place order and it got expired. Its my humble request to flipkart. Please help me. And now i want to redeem.

ORDER NO:[protected]-5965901– Benetton Trouser Navy Tailored Fit I ORDERED WAS SIZE 34, but I got the Wrong Size 38. Now the Exchange price shows Rs. 2, 584 instead of original sale price of Rs. 1292. Isn’t it plain cheating?? This never happens with Amazon. I should get the right size in the same price I originally placed the order. Mukuk.[protected]@gmail.com [protected]

Respected Sir / Madame,
Hi this side DIPANKAR SARKHEL from Ichapur, North 24 Parganas, PIN - 743144. I am sending you the attachments of our conversations with flipkart CS regarding the product refund & technician visiting policy. I have received the order on 03/06/2020 ( ORDER ID - OD[protected]. After receiving the product I have an issue with the charging point. Then technicians visit on 07/06/2020. He will do nothing on my phone and send the message to the customer care that it's ok & my refund has been cancelled on 11/06/2020. Again I have started conversations with your CS & another date will be marked for my return on 19/06/2020 by 8:00 pm.

Still now no technicians came in my home, no conversations with your CS over the phone, no mailed. After several mail conversations with you guys now I will escalate this matter to your higher authority as well as in the consumer forum also. Don't know why you guys are doing this kind of nonsense stuff with consumers.

Ive ordered poco x2 on june 5th and waited for two weeks, i havent yet got the delivery and today they sent a message that ive return the order...I haven't got the delivery how can they said ive return my orderr...

I have ordered realme rarzo 10a but when i paid the amount. Suddenly it's showing out of stock and cash has been deducted. But order is not placed neither i received the order id. Please let me know the resolution.

I have all the payment deduction details. It will be furnished if you need it

Thanks!

I had ordered 2 saris, 2 saris were also written in the packet, but i got 1, sari and other 1 is missing. Order id - od[protected] no action was taken even after order that complaint in my repeated calls

I have been trying to use the gift card for my orders, but unfortunately they all failed because of some bank issue. Now, when i check my gift card balance it has been reduced to zero.
I am helpless.
Please help me out

I have ordered an Acer gaming laptop on 7th June 2020 from flipkart.
Order ID: OD[protected].
Registered Email: [protected]@gmail.com
Registered Phone Number: [protected], [protected].
I have received a defective laptop that crashes after using some time. I have lodged a replacement request on 11th June, a day after getting this laptop. So there has been a technical visit on 13th June, in which technician update the drivers, I used the laptop and the problem is as it is. I called the technician again, so he visited again on 16th June, and hard reset the whole PC, but still the problem persists. Laptop crashes after using it for some time.
I contacted Flipkart on 16th June told about the problem I am facing even after the technical visit, they said to wait for 24hours as the information has not been updated in their systems. Again I called on 17th the same replay is given to me, on 18th also the same replay.
On 19th June I was told to wait till 23 June, we will resolve your complaint.
Still, no resolution has been provided to me.
As the laptop is defective and not fixed after two technical visits and it is in 7-day replacement policy, so I request a replacement of this defective unit from Flipkart asap.

I ordered apple AirPod in Flipkart, last Sunday it was reached my nearest hub Ambur, but till Monday afternoon it was not delivered so I have raised a complaint because of that end of the day I simply mention order cancelled as per government order, but on the same day I got two other products delivered from gudiyatham hub. I already raised some many complaints Regarding the delivery from Ambur hub, they are delivery the product properly. Now simply canceled the order with name sake of government order, if that is the case how other two products are delivered.

Order ID - OD[protected] Not delivered.
Order ID - OD[protected]
Order ID - OD[protected]
Delivered products

Almost 8years I am purchasing from Flipkart, but hereafter I won’t buy anything from Flipkart.

Regards
Naveen kumar K
[protected]
[protected]@gmail.com

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I am a regular customer of flipkarti.
Flipkart services were excellent even during the covid time.
But it is degrading
Two of my orders were accepted - money by debit card collected and then they were voluntarily cancelled without assigning any valid reason.
Refund is promised in ten days.
Od[protected]. Dated june 20th
Od[protected]. Dated june 23rd
How can a corporate giant accept payment which means entered into a contract and one sidedly cancell.
It is illegal as i am not getting any response from customer service company to investigate and correct the system to be user friendly to seniors of my age 78 - not that tech savys to keep track of payment refunds etc tkjagannathan+91 [protected]

I raised request for return on 3rd june and it got cancel on 17th june.. Then i raised escalation incident on 17th itself and till now no one contacted me from flipkart and there is no resolution.. I called customer care multiple times but still no one resolved my problem.. As per message which i got on 17th eta for resolution was 20th june then they changed it to 22nd june and today is 23rd june but no action has been taken. The customer care is not taking any actions. Also, i asked them to transfer call to the team looking into that issue or to there senior but they denied. Now, i am trying to contact customer service by using call me back option but haven't got any call. This is highly frustrating and cost of the product is 5000 rs which is not a small amount. Order id - od[protected]