Flipkart Complaints & Reviews

I have been customer to flipkart from last 2yrs... And i have login into the app with my account and my wife account and played twice the game and they blocked to game zone.
Contacted flipkart and they told me to uninstall and install again to use the service but still not able to use game zone.

Kindly check

Mail id : [protected]@gmail.com
Mob : [protected]& [protected]
Name : prasad mariappan

I have been customer to flipkart from last 2yrs... And i have login into the app with my account and my wife account and played twice the game and they blocked to game zone.
Contacted flipkart and they told me to uninstall and install again to use the service but still not able to use game zone.

Kindly check

I want to buy some ignou books but flipkart app always saying out of stock for my pin code. I had bought items before on may, 2020. The items which i had ordered were delivered within may 28. Now, i want to buy some books, those books were available before... But suddenly on june 13, it's saying not available or out of stock for my pincode. I need those books please for my college projects😭😭...

I purchased product from flipkart but while installation and demo date is continuing changing and on promise date i got message that your installation and demo is completed without any installation and demo
Flipkart totally miscommunicating and playing with emotions

Dear sir,
Mi 7pro 4gb ram and 64gb internal storage
This mobile phone in warranty period but this mobile screen is damaged. Damaged image is attached to the below mentioned.

I have ordered Poco X2 from flipkart on 7th of june.
ekart logistics take my order to deliver.
On 8th of June tracking number - FMPP[protected] stuck, still I hope that I will get my product on a Promised Date that is 12th of june but wait on 12th june evening I got the message without specific reason that my product is delayed and will be delivered by 16th of june, all hope scattered.

We ordered an apple iphone xr order id od[protected] for rs 57800. For this we used cc to make the payment and involved an exchange of the existing iphone for rs 7500.

On 21st may we placed the order for the phone and on 26th may the order was attempted to deliver. The delivery boy said while the evaluation for phone exchange was 7500 as there are scrathes (Which wasnt there) the exchange will not be accepted. He asked us to pay additional 7.5k and take delivery of the phone. We refused and requested cancellation of the order.

The delivery guy went back without giving the phone or taking exchange but marked the phone a delivered. We immediately contacted flipkart and they stated that cancellation can not be initiated as in system it shows delivered. They then recorded the complaint and started inveatigating. We have need confirmed on call multiple times that this is a technical error and will refund in 48 hours but nothing has happened in the last more than 20 days.

We have have multiple calls, raised issue on twitter and yet nothing.

Please think of it, the phone cost was 57800, but via cc we only paid 50400 and the exchange phone was not taken from us. Then how can this product be delivered?

We are being cheated of 50, 400 and nobody seem to be able to help or care in flipkart.

Same on you. #stopcheatingflipkart

On 9 th june i have returned my product (Noise shots x1) at 2:30 pm, and they didn't uploaded that on their website that they picked up my product, and i did not get any refund from them, where they have policy of 24 hours money return, and when i will complaint them they always said they need 74 hours and because of this i have some sort of depression, kindly please take some legal action against them and refund my money with compensation.

Few months ago i have purchased a levi's shoes which glue was started destroying after using once or two days and i have tried to contact levi's customer care but they didn't replied over phone and email then i have tried to contact flipkart and flipkart team told me flipkart will take the return and it's happened 9 times and all time it was cancelled by wishmaster with the same reason. And yesterday my account was blocked without any notification and the main thing which has more then 14000 of gift card. I want my account back. Please have a look and let me know otherwise i have take this to consumer court

Here is the order confirmation sms: 09june 05:54 am

Order placed: your order for htc at 727 rechargeabl... Worth rs.766 has been received. You can expect delivery by monday, jun 15, 2020. Track and manage your orders, returns and refunds in no time here: http://fkrt.it/pWl3VfuuuN.

Below the cancellation sms recieved on 13th june @ 0530 am:

Item cancelled: sorry, 1 item (Htc at 727 rechargeabl...) from your order od[protected] has been cancelled as the seller ran out of stock soon after you had placed the order. You can check details of the cancelled item here http://fkrt.it/UiuhDfuuuN

It is a full prepaid order.

Question is why the item was showing available when it was actually not?
Secondly, who will compensate me & in what capacity, due to loss suffered. Loss suffered in terms of inconvenience, breach of contract, breach of trust, no accountability.
I have been desperately waiting for this item as i no longer want to visit barber shops due to pandamic for safety concerns.
I invested lot of time in researching and finding this product, and after 4 days, how can you just turn up and say no, we can't deliver, this is our seller issue?
I demand flipkart to fullfill the commitment or suitably compensate me

Divyadeep arora
[protected]
[protected]@gmail.com

I have purchased a voltas ac from flipkart via order id : od[protected]. I had raised a complaint on 28feb2020 that serial number of the ac was not matching the one given in the invoice because of which i was not able to register the product on voltas website for warranty.

I got the ac installed on 02 feb as there was no response from flipkart and i had asked for updating the invoice with the serial number mentioned on the ac unit.
On 7th march after several followups, i received reply from flipkart that the seller is ready to replace the ac with new one as updated invoice for that serial number can not be provided. And uninstallation of the ac will be done by jeevas. Again the uninstallation was delayed and after several followups the uninstallation was done by jeevas team on 18march. Meanwhile new as was dispatched from the seller and had reached the flipkart lucknow hub.

Due to lockdown, the delivery was staged. On 18 may the services were resumed and i received an update that the technician will visit for pickup of ac and replacement on 21 may. On 25th may, the replacement was cancelled.

Again i had to keep following up for the resolution of the complaint. I was told that by 30 may i will get the solution. Every second day i call the flipkart and they say that resolution will be provided in 24-48 hours but i did not get the solution. I have posted the issue on twitter and marked flipkart. Mr mahadev jawalgi, from the social media team of flipkart had approached and assured resolution in 48 hours. I had again sent them the proofs of the ac invoice and snapshot of the serial number on ac and outdoor unit. But till date, no other response or solution has been provided by them also. I have also provided them my alternate mobile number, but i didn't get call on either number (Registered or alternate).

I am not having the warranty of the product i purchased because of wrong and cancelled invoice, nor the product is replaced. I want to return the product now and get back my amount with compensation. The ac amount is rs 31499. I have been mentally harassed as i have to keep following up and they don't even reply to my emails. The summer is towards its end and the very purpose of purchasing the ac is void as the ac is not used till now. My parents are old and i had purchased the ac for their comfort.

Travel tickets are expensive on flipkart travel, there is a lot of price difference whereas the rest of the other websites are showing the less and the same price.
—

I was thinking about to book an international flight from flipkart, and i realized there is a lot of price difference only on flipkart travel, while the price on all other websites is less and the same.

I dropped a note on [protected]@flipkart.com some 15-20 days back and after that, i dropped some other 3-4 follow-up notes. I have not heard a single time from their end so far. Then i reached out to flipkart customer care support multiple times for the same and for the first few times, they replied to me something like this.

"sorry, this isn't something we'd want you to experience, sid. We assure you that we are working on it and will get back to you with an update at the earliest. Request your understanding."

And i thought they will escalate the matter to the travel team and when i started pushing them, they gave me a phone no # [protected] which i tried calling for 2-3 days, but no one picked up the call. When i told the same thing to flipkart customer care that no one is picking up the call. They provided this vague reason for the price difference.

"we certainly understand your concern, siddi. The price listed are determined by the airline. Flight charges varies as per airlines regulations. Appreciate your understanding. Please refer the t&c's for more details. ^rr"

I listed down all questions again but they did not bother to reply.

1. Why is the price difference only on flipkart whereas other travel websites are offering the same price.

2. How can you charge more than actual price of ticket that airline is quoting/charging. Fyi, there is a difference of more than rs.4000

Then i shared my previous experience where i booked a domestic ticket from flipkart. I paid 800 rs more than they actually paid to an airline company. Luckily, i received actual invoice from an airline company. After escalating this matter for almost 2 months. They issued me a refund.

This is not the first time that i observed that prices on flipkart is more than airline prices. They usually follow this unethical practice, frankly speaking not everyone will be interested to chase behind them for refund.

I will recommend you to not use flipkart travel to book tickets, they may offer lucrative offers but in the end, they are offering those offers from your pocket only. I never received the proper justification and i don't think i will ever receive also.

I am attaching all snapshots also where you find the price difference between flipkart and other travel websites.

I purchase a realme x (Space blue, 128gb) mobile phone from flipkart and along with i purchased a complete mobile protection 1 year package from jeeves consumer services having policy number jppoffk2238012. Now screen of my above said mobile phone is not working. And i registered complain to flipkart and jeeves.

And jeeves share the claim id - ad[protected] and took extra 1500 rs from me and said we will pick up your phone and will repair.

Its has been 1 month, but i didn't get my claim and they didn't repair my screen. I called many times to customer care but they didn't response

Kindly help to repair my mobile screen otherwise ill take another step for your fraud nature

My order no is od[protected] i've ordered lg ac from flipkart and it was delivered on 30 may 2020 and was supposed to be installed on 02 jun 2020. Every time when i call, they keep on saying, backend team will do installation within 1-2 days.
On last call they said, they will do by eod 12th. Today 12 jun, i kept waiting for the whole day and didn't get any communication from flipkart team.

Now when i called flipkart around 4 pm, they again asking me to wait next till 20 june 2019 as the issue is forwarded to back end team. There was no apology and it sounds like these are daily things for them. There was no resolution for the issue. Now i want this product to be returned but this is against the policy of flipkart as per the discussion.

Now my question is if flipkart is concerned about the policies then who ensures the installation date mentioned there is correct or not? If correct then who ensure it is installed by the given date? If not then what is the policy for the same, why the dissatisfied customer can't return it? Is there any value of commitment provided? Is there any value of customer's time for flipkart?

It seems the policies are just a puppet of the management and nothing else. Flipkart doesn't bother what the customer is suffering. I don't want to become a victim of this again.

Now the resolution i need is to return this order and get my money refunded. I'm really frustrated with the services of flipkart and don't want to be their customer anymore.

Hi team,

I'm reporting my issue in the consumer complaint, since i'm not receiving any kind of support from flipkart support team.

I'm a flipkart customer from last 7 years and i had purchased many products on flipkart, but now, flipkart blocked my account stating that i had returned many products to flipkart, which is why they had blocked my account, but that is completely a false statement, if you can check my order history, i usually never return any products, until and unless i have any sizing issues or model mismatch.

I saved some money to buy a watch for my father and, i had purchased "fossil fs5304 the minimalist 3h analog watch" on june 1st in flipkart, the actual cost of the watch is 8995rs, however using icici credit card, i purchased the watch for 7345rs. Flipkart had delivered me the watch on june 4th, but i had received a different fossil watch. I actually ordered for fossil fs5304, but i had received fossil bq2311. I spoke to flipkart customer support on the same day i, e june 4th and i had created a refund request, as the product is eligible for 30-day refund policy, on 5th june, my refund request got rejected by flipkart, hence i spoke to flipkart support again and they mentioned, they have raised a refund request again and even that got rejected, on 6th june, my flipkart account got blocked and i'm unable to login to my account. I gave a call to flipkart support asked them on what grounds, my flipkart account has been blocked, the flipkart executives are not sure about that, and they told me, they escalated my issue to the concerned team and they'll get in touch with my by 9th june. Today i. E 11th june and still there was no update from flipkart. I'd like to bring this issue to your attention and kindly requesting you to help me with this.

Product ordered: june 1st
Product received: june 4th
Product ordered under the name: venkateswar rao (Father)
Order id: od[protected]
Incident id: in[protected], in[protected], in[protected]

I raised my issue on all the social channels like facebook, twitter, but i always ended up hearing same apology statements, but no resolution, i'm requesting you to please look into my issue.

Thanks,
Sai kiran

I ordered my mobile poco x2 on june 8 and it showed that delivery is on 12th june but now they delayed delivery from 12th june to 17th june without giving any specific reason. Now lockdown is open so, why are they delaying delivery. I want this phone urgently bcoz my existing phone is broken. Please delivery it asap

I had orderd my product on 2 june. And it was deliverd on 6 june
But today its 12 june but no come for installation
I talk many time on there costumer care but no response from there concernt team
From 6 they are saying only 24 there enginnier will visit but no one came
Order id-od[protected]
City-lucknow
Contact no-[protected]
Name-abhishek kumar singh
Alternate contact no - [protected]
Seller-omnitechretail

I brought a samsung galaxy s9 plus from flipkart before 3 months ago but the order is not delivered

Order id-od[protected]

I have ordered realme rarzo 10a but when i paid the amount. Suddenly it's showing out of stock and cash has been deducted. But order is not placed.

Note : cash deducted from account.

When i spoke with customer care, they conwayed to me i cannot make payment using gpay. I tried to conway that upi transaction can be done. But she didn't listen. She was keep on telling sorry sir.
So what can be done form flipkart side.

Flipkart — kashvi sarees, bangalore

3 reviews
India
Jaggu koli on jun 10, 2020submit a complaint
I have purchased 3 sarees on flipkart od no. Od[protected] dated 04.06.2020. The invoice no. Fadygk[protected] dated 04.06.2020 by kashvi sarees, banglore. The parcel was received yesterday 09.06.2020 from ekartl by his id fmpc [protected].in the parcel 1 (One) saree blue is defective the thread of saree is leave from saree (Bursts) to one side. So please exchange the saree or refund me the amount of saree.

I attach the photo's of saree. You are the most valuable company and your goodwill in the market so please replace the saree. I have first time purchase online because the cheating with purchasers in online.

Please find attached invoice of order and do the needful.

I have already complaint but not any response from you, so please take action on it as early as possible.

Thanks & regards,
Jagannath koli