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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 963

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D
ddarshan_07
Jun 24, 2020
Resolved
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Address: Mumbai, Maharashtra (400094)

I have use flipkart website for many times and i am very happy with the way flipkart providing the service. But i am very disappointment of this time. Because i face many problem during this june month.
Flipkart is not giving me service in my area. Especially the smartphones which are under[protected] and below 10000 are not delivered to my area and showing temporary unavailable. I am very excited for 'the big savings days' sale which is 23rd to 27th june but the sale is not for me.
I am very excited for purchase realme narzo 10 and realme narzo 10a smartphone. Actually i am waiting for this smartphones from may month, but every time i am disappointed because flipkart showings temporary unavailable and not delivered to my area. Infact redmi note 8 is also best option but flipkart is not delivered.
I hope flipkart take action against it. And i will order smartphones in next sale.
Aug 10, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2020
Flipkart Customer Care's response
Hi, Thank you for writing in. We would like to let you know that the availability of services at a location depending on a few factors like the type of item, coverage of courier partners, and policies of the respective sellers. Sellers are constantly working on expanding services and hope to reach you soon.
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    Priyansh Awasthi
    Jun 24, 2020
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    I ordered a mi 4x 65 inch tv from flipkart on 18th may 2020. The tv was delivered by 25th may but it came defective. I requested for replacemnet and i was given date till 4th june initially which later they postponed to 18th june. Noone reached me during entire time for replacement. The date passed so i raised a complaint with flipkart stating the matter. The promised to solve it by 23rd june but its 24th june and the complaint is not solved neither anyone reached to me with any update. When i try to contact them, they just say we are escalating the issue and thats it. I dont knw how to reach higher authority.

    Its more than a month and i see no resolution
    Flipkart customer support has been notified about the posted complaint.
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      J
      jaichandan kumar
      Jun 24, 2020
      Resolved
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      Resolved

      Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India.
      Website: Flipkart many time delay and regular provide flipkart customer support team revolve date and not rep

      Dear team πŸ™πŸ™
      Flipkart oder id :-od[protected], date of order :- 07/may/2020, delivery date :- 12/may/2020,

      Flipkart seller send defective product but same day and same day complaint problem and flipkart customer support provide replacement but i did not want to get a replacement. 23may 28 may many times delay and 21day ago my account blocked flipkart and after that i have been doing a lot of replies on emails but there is no reply from there. Call and email connect regular (We have been talked to flipkart cust

      After account blocked 1 one product delivered 419 rupess maybe but i already complaints no solve.. Woh sir flipkart service
      +3 photos
      Jun 28, 2020
      Complaint marked as Resolved 
      consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications Complaints Sign out Β© 2020 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Online Shopping Complaints Flipkart [Resolved] Flipkart β€” Mobile phone/Samsung Galaxy a50s 1 Review Flipkart Internet Private Limited Vaishnavi Summit, Ground Floor, 7th Main 80 Feet Road, 3rd Block Bengaluru, Karnataka 560034 India, India jaichandan kumar on Jun 28, 2020 Order ID: OD118570316720602000 Dear team πŸ™πŸ™ Flipkart oder id :-OD118570316720602000, date of order :- 07/may/2020, delivery date :- 12/may/2020, #FLIPKART :-= #FRAUDKART ##BOYCOTT Solve my problem VS big case frauding against flipkart We can make a suggestion to Flipkart that closing the account will do nothing. You first check on how to send a Defective Mobile Seller Flipkart seller send defective product but same day and same day complaint problem and flipkart customer support provide replacement but i did not want to get a replacement. 23may 28 may many times delay and 21day ago my account blocked flipkart and after that i have been doing a lot of replies on emails but there is no reply from there. Call and email connect regular (We have been talked to flipkart cust After account blocked 1 one product delivered 419 rupess maybe but i already complaints no solve.. WohHH sir flipkart serviceπŸ˜πŸ˜πŸ˜‚πŸ˜‚ NOTE.. #Flipkart let us know that your system was called for 21 days, while we were already compliant and why it took you so long in the system and if I had to do it then why wasted my time. Time was always given your reservation date, but even then no hearing is done We are requesting the Consumer Complaint to kindly explain in Flipkart Customer Support why the account was closed after 21 days whereas on the day the mobile was delivered, we complied and once my refund was accepted and after that My refund was canceled from his side and the replacement was also done once on 23 May. Thereafter, he was also canceled from there and was given a time. There was no reply on 28 May and also on 28 May. We sent them an email asking me to give me the reservation soon and why my account was closed on the 3rd, even though we had placed the order before the account was closed and even after giving it, that order also reached me.(product delivered price 419) The old problem was not solved. I have proof that the call recording happened when I talked to the Flipkart Customer Support team. Last June 18 and 20 when he told that in 48 to 72 hours your problem will be solved, but it did not happen. But we have complained to the nearest cunsumer form on 19/06/20 Flipkart had to close my account, so why waste so much time. Who makes up for it I'm sending some proof to this portal (NCH) We have integrated over Flipkart with the help of the nearest consumer forum. To highlight this, it has also been uploaded to YouTube and other site.(public) Will not be able to see.Try it. The video has been uploaded. Please wait for Flipkart Customer Support for a few days and after some view on this video, you will definitely send a link to this video on email. Anyone will send a link to this video on social media. Ex :-Facebook page, Instagram, Twitter inπŸ‘‰Comment room. THANKS...πŸ™πŸ™πŸ™
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 26, 2020
      Flipkart Customer Care's response
      Hi, We'd like to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
      Jun 28, 2020
      Updated by jaichandan kumar
      We are requesting the Consumer Complaint to kindly explain in Flipkart Customer Support why the account was closed after 21 days whereas on the day the mobile was delivered, we complied and once my refund was accepted and after that My refund was canceled from his side and the replacement was also done once on 23 May. Thereafter, he was also canceled from there and was given a time. There was no reply on 28 May and also on 28 May. We sent them an email asking me to give me the resolution soon and why my account was closed on the 3rd june, even though we had placed the order before the account was closed and even after giving it, that order also reached me.(product delivered price 419) The old problem was not solved. (Whereas between 13 May and 26 May there were technical visits.)

      I have proof that the call recording happened when I talked to the Flipkart Customer Support team. Last June 18 and 20 when he told that in 48 to 72 hours your problem will be solved, but it did not happen. But we have complained to the nearest cusumer form on 19/06/20

      Flipkart had to close my account, so why waste so much time. Who makes up for it
      I'm sending some proof to this portal (NCH)

      We have integrated over Flipkart with the help of the nearest consumer forum.

      To highlight this, it has also been uploaded to YouTube and other site.(public) Will not be able to see.Try it.

      The video has been uploaded. Please wait for Flipkart Customer Support for a few days and after some view on this video, you will definitely send a link to this video on email.
      Anyone will send a link to this video on social media. Ex :-Facebook page, Instagram, Twitter in comment room.

      Verified Support
      Jun 29, 2020
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
      Jun 29, 2020
      Updated by jaichandan kumar
      DEAR πŸ™πŸ™πŸ™
      Consumecomplaints (NCH) PORTAL

      πŸ€œπŸ˜‘πŸ€› #Flipkart =fraudkart, Boycott
      Flipkart customer support team πŸ€œπŸ€œπŸ˜‘πŸ˜‘πŸ€›πŸ€›
      #Flipkart CEO :- SACHIN BANSAL
      Higher Level Complaint(court)

      Flipkart team Did not want to take earlier but now can also get replacement Flipkart team was giving replacement but I was worried that it would not go wrong with me again, so I do not like replacement. And after that the flipkart team created a conspiracy with me that my flipkart account was closed, forced to replace.

      You can simply say that your account will not be unblocked. Okay and we don't need anything. I will not reply even after that. Not even this consumer portal but I will tell you what is the customer?

      Flipkart explained why it wasted so much time in us. If you were doing this to people, then you would have told us directly that my account will not be unblocked. Why wasted so much time and my money is stuck. We still had my money back. With that, I have compiled the consumer but on the 19th we have compiled the consumer.

      Technical visits will be done. What was all this between May 13 and 26?So far your technical visit master is coming. Looks like something went wrong

      We do not want my mobile money, but want to see Flipkart being ruined.

      Jul 01, 2020
      Updated by jaichandan kumar
      DEAR πŸ™πŸ™πŸ™
      Consumecomplaints (NCH) PORTAL

      πŸ€œπŸ˜‘πŸ€› #Flipkart =fraudkart, Boycott
      Flipkart customer support team πŸ€œπŸ€œπŸ˜‘πŸ˜‘πŸ€›πŸ€›
      #Flipkart CEO :- SACHIN BANSAL
      Higher Level Complaint(court)

      What happened so far did not solve my problem flipkart you do not understand, replace flipkart. So far we do not understand that flipkart was challenged by the consumer form offline office. raised date 19/06/20 20.

      But flipkart understand that we have never called the flipkart customer support team after consumer complaint, will not call the consumer before making a complaint. All o[censored]s are left on youtube and other networks and consumer complaints.

      Thank you

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        Mayur Nankani
        Jun 24, 2020
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        I had tried to place a order on flipkart it's dealer being vision star & unfortunately the order wasn't placed but the payment was deducted from my bank & since then they aren't refunding my amount back it's more than a week now. Also vision star is a very known dealer who cheats & commits fraud to it's customers. Please help
        +1 photos
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          M
          MY FIRST LOVE
          from Hāora, West Bengal
          Jun 24, 2020
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          Address: Flipkart India

          I ordered a watch from flipkart, 2gud site and when i received my parcel and open it the product is missing and also they block my account. When i asked to refund they block my account and cancel my request
          +1 photos
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            M
            MY FIRST LOVE
            from Hāora, West Bengal
            Jun 24, 2020
            Resolved
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            Resolved

            Address: Flipkart India

            I ordered a tv form flipkart and paid form my credit card. First of all they block my aacount without any reason and they return my product without any reason. And then i as to return my money they saying that tha product you have been order we are not seeing. And then i gave order id. After all they are saying we can't see your order. Then say what should i do. Please help
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2020
            Flipkart Customer Care's response
            Hi, We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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              Mohammed rinoz
              Jun 24, 2020
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              Flipkart cancelled my order without my knowledge... I was waiting for more than 3 months... But every thing waste... Worst service from flipkart... I need to file a complaint against flipkart...
              Flipkart customer support has been notified about the posted complaint.
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                V
                Vaibhav Anne
                from Delhi, Delhi
                Jun 24, 2020
                Resolved
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                Resolved

                I have tried to order wildcraft mask through flipkart i have paid the amount through phonepe bt order hasn’t confirmed and my account got debited yet they haven’t refunded me.
                +1 photos
                Jul 11, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
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                  D
                  Damburu Behera
                  from Powai, Maharashtra
                  Jun 24, 2020
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                  I have calling to courier boy of e. Cart service, but he is not receiving the call.
                  +1 photos
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                    S
                    Sumit Dembi
                    Jun 24, 2020
                    Resolved
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                    Resolved

                    I ordered a jbl flip 3 speaker on 1st june 2020. I received a defective product and asked for replacement as no option for refund was available. The product got replaced after verification from technician. New speaker arrived on 16th june but that too were defective. I raised a return request but i have not got any feedback from flipkart. They mentioned that technician will call you for verification but no calls received and also i raised complaint to flipkart several times but no one responds. I also called on flipkart customer care but still did not get a call back.
                    I don't know what to do and whom to contact as no one is responding.

                    Kindly assist me with this on priority as it is very frustrating.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      R
                      Rahul Arora 8053
                      Jun 24, 2020
                      Resolved
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                      Resolved

                      I order 2 items savlon hand sanitizer and u&f half sleeve women tops 2 packs on thursday, 18 june 2020.
                      The order id of both the order are given below :-
                      Order id - od[protected]
                      Order id - od[protected]

                      I made the successfull payment by amazon pay and an amount of 733 rupees is debit from my sbi account but then order not placed shown on both the items.
                      Bank reference id is also given below:-
                      Bank reference id :[protected]

                      I update flipcart team about this issue.
                      They called me but they said that it is issued either from your bank aide or third party aap (Amazon) because we did not recieve your payment while bank said that payment is done from their side. Now 5 days already passedd but i still did not recieved
                      Refund niether from bank nor from flipcart
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Jul 01, 2020
                      Updated by Rahul Arora 8053
                      When you will revert on it. You already mention issue resolved on this complaint while i did not have any update. I am still not get my refund. 5 days already passed.
                      Jul 03, 2020
                      Updated by Rahul Arora 8053
                      Thanks consumercomplaints.in and Flipcart team Finally i got my refund.
                      Verified Support
                      Aug 09, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. we would like to inform you that as youy confirmed that you had received the refund. Hence, closing this case.
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                        D
                        dhanoe
                        Jun 24, 2020
                        Resolved
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                        Resolved

                        Address: Ghaziabad

                        Dear flipkart team,

                        When i will receive my order? Are your seller / service provider is run away?

                        Your statement is changing again and again, please check my issue:-

                        1) on 1st jun 20, i placed the order (Od[protected], as per your order details, my order was packed and shipped through bluedart (No. [protected]) on 3rd jun 20 and expected date of delivery was 14 jun 20. Please note, bluedart tracking no. Is given by you is wrong.

                        2) on 15 jun, i receive message from your side that you will update me soon.

                        3) on 18 jun, i sent you a written message through app, on 21 jun i receive message from you end that you will update within 24 to 48 hrs.

                        4) on 21 jun, again you sent me written message and update me that you are working with the service providers and gave me another date of 24 jun to sort-out the issue.

                        5) on 24 jun, i sent you again a written message, you said again that you are working to solve the issue with your partner and given me again same repeated assurance.

                        6) in between all written communication, your customer support executives are called me many times and said again and again same lines same words as mentioned above.

                        I understand this time is difficult due to corona virus but you are giving fake comitments again and again. Why you are repeating same things again and again? 24 days passed away, but till today i didn't receive my order and not confirm the date of delivery from your side till now.

                        Please give me the final date of delivery.

                        Thanks!
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          Shuvro Jyoti Sarkar
                          Jun 24, 2020
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                          Address: Farukhnagar

                          Today was the delivering date. But it's still not delivered yet.
                          +1 photos
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                            A
                            Anuraag Yaparla
                            from Hyderabad, Telangana
                            Jun 24, 2020
                            Resolved
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                            Resolved

                            I purchased a 49 inch blaupunkt hd smart led tv from flipkart they sent the product but it turned out to be defective. The person who came to install it claimed there was a display error and remote issue. The seller has approved the replacement but nobody has come to pick it up. Everyday i speak to the customer service and they keep extending the resolution time period.
                            They have been telling me 24 to 48 hrs since two weeks now.
                            Every second day the cycle refreshes and a new complaint is filed. No manager or any higher authority has contacted me. They have charged my card for the product but im yet to receive a functioning product.
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Prince Aniket
                              Jun 24, 2020
                              Resolved
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                              Resolved

                              I have placed a order in flash sale on 24th june, in which i had successfully placed order when payment was done... But it wasn't reflected in account... For which i contacted customer support and they just told me to wait for 24 hours so that refund will be intiated or order will be confirmed as they had shown the status as pending in their backend or whatever, i asked for supervisor for which they rejected saying i am using abusive words... And disconnected chat which was very funny... These # just hangged up on me... And the refused to share there details saying they can't as they themselves don't know it... Which is again very funny thing... I m going to file a consumer compliant if there is no resolution for the issue from flipkart... It was a bad decision to have a purchase from flipkart... Flipkart has been doing this lots of time... Delaying orders cancelling themselves without any prior notice... They are bunch of #... And i really mean it because these people don't have sense to talk and are not at all professionals and they do not have any info... Also a funny part i for got to share the agent was not able to share his complete name as well... Said i can't 🤣🤣🤣ðŸ¤...⇄
                              +1 photos
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                S
                                ShogunRos Gaming
                                from Mumbai, Maharashtra
                                Jun 24, 2020
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                                Today[protected] i order moto one fusion plus from flipkart, payment is done (You can check attached photos) but still it is showing order pending (Payment not yet confirmed from the bank), so i need a refund. Please resolve this issue asap.
                                +3 photos
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                                  N
                                  NAVEEN KUMAR PULIKONDA
                                  Jun 24, 2020
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                                  Website: www.flipkart.com

                                  I have order a vu smart tv from flipkart to my relatives home, because it was not deliverable to my location, installation team was called to my uncle's numbers and he was unable to answer the call, and my installation was cancelled on jun 16th, and today is 24th june, till now i don't have any updates regarding the installation, every day i am asking the flipkart customer support but they are saying it will be resolved in 24 hours but that 24 hours was nerver came,

                                  such a bad customer experience from flipkart, flipkart is not providing the service engineer contact info for the customers

                                  how long i can wait after my product was delivered, today is 15th daya from the delivered date.

                                  please provide me the installation

                                  my order id:OD[protected]
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jun 24, 2020
                                  Updated by NAVEEN KUMAR PULIKONDA
                                  flipkart keep on saying wait for june 26, acutally every time they are postponing the date, but i am not getting any service from the flipkart

                                  Verified Support
                                  Jun 25, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    B
                                    Bubu2003
                                    Jun 24, 2020
                                    Resolved
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                                    Resolved

                                    I have purchased and nivia football from flipkart but i have cancelled it on 18th june 2020 the refund amount 278 rupees has been processed by the flipkart but not been credited in my sbi account i have completed several times but till now i am not get any solution not receive my money my refund reference number is igaiulpwx2. Please provide my refund as soon as possible
                                    Jun 30, 2020
                                    Complaint marked as Resolved 
                                    Done the amount has been credited on 30th june flipkaRT.taken more than 15 day to credit this amount
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 25, 2020
                                    Flipkart Customer Care's response
                                    Hi, We are sorry to let you know that your order for the product 'Nivia SPINNER MACHINE STITCHED FOOTBALL (BRASIL) Football - Size: 5 (Pack of 1, Yellow)' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Jun 20 and it should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (IGAIULPWX2) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.Your kind understanding is appreciated.
                                    Jun 25, 2020
                                    Updated by Bubu2003
                                    I have checked my account statement but it was not credited bank employee are asking for UTR number of transaction
                                    Jun 29, 2020
                                    Updated by Bubu2003
                                    Please
                                    Verified Support
                                    Jun 30, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      shalini_12
                                      Jun 24, 2020
                                      Resolved
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                                      Resolved

                                      Order id - od[protected]
                                      Dzny furnitures office chair

                                      Product was delivered on may 28th and one part of the product was missing.
                                      Asked for a replacement but replacement was taking time.
                                      I called the customer care and asked them to cancel the replacement and instead i want to return the product and get a refund. They only cancelled the replacement and asked me to wait for the "return" option to be enabled. But till this date i have no option of returning. When i call the customer service they say they have escalated this issue to the higher executives and asked me to wait for 24-28 hours. Its been 1 month now. How much longer should i wait??? They said they will come back to me on june 17th and then it got postponed to june 18th and today is june 24th and i haven't got any reply from any one of you!!!

                                      I want to return this product since it is missing a piece and get a refund asap. I have spent 9, 000 on this product. I have raised multiple complaints and i have placed multiple calls and no one is getting back to me with a solution.
                                      This is not the kind of service that any one should get, worst customer service experience.
                                      +1 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 25, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jun 28, 2020
                                      Updated by shalini_12
                                      @Flipkart

                                      Please put an Estimated Time when you are going to resolve this issue. Its been a month now and I want a resolution as quickly as possible.
                                      Verified Support
                                      Aug 09, 2020
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 04 Jul 20. It would have reflected in your credit card by 07 Jul 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number (P2007042002227610926593) in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
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                                        Satbir710
                                        from Patna, Bihar
                                        Jun 24, 2020
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                                        The packaging was open. I received one product but the other product was missing. And flipkart is sleeping
                                        +2 photos
                                        Flipkart customer support has been notified about the posted complaint.
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