Flipkart Complaints & Reviews

Respected higher authorities of flipkart department

My name is mangesh sharma

This is my order number
Od[protected]

Product name
Nd brother mosquito killer lamp usb electric mouse

Price rs 1725

Total quantity i had ordered 5 qty 345*5=1725

Seller name
Aravi retail

Payment mode
Rs 1725 cod

Registered mobile number
[protected]

Sir i had ordered 5 qty of mosquito killer lamp which was lowest offer this product so i had purchased on cod mode as the parcel delivery date was 29 june i got the parcel 2 days earlier

When the delivery agent came and biker came i felt confuse i had ordered 5 qty and i got in small box.. When i open the parcel only 1 qty i had received immediately i had intimate flipkart executive and request them to raise the missing complaint of the product but after that seller had denied my refund request

And my return request has been cancelled by seller and flipkart

I had called customer care many times they told me u have to wait till 30 june till further update come

Sir i m requesting to u please investigate this matter from u r end... Because i have pay 5 qty amount of the product and i got only 1 qty and remaining 4 qty product is not got to me please from u r help me

I told many time to executive to check the footages where the product has been packed the box was packed properly there was no cut no any fraud activities on the box... The seller had given only 1 qty

I had contacted customer care they told me seller want u r document of photo proof but i have not get any link to send the date of my documents

I m attaching the photos of the box of the product and product and all my documents which seller required from me as executive told me.. Because i m not getting help from customer care not getting revert on email also

My account num-[protected] ifsc-cbin0280070 my debit amount not refunt and my mob -[protected]

On 21 may 2020 i placed order for mens boxer vide order id od[protected] for rs 239/- the product was handed over to me on 23may which i returned on 24th may as it was substandard. I was assured i will be refunded my money rs 239/-, but till date i ve not recieved my refund though i have made several complaints and mails to them.

We have ordered bosch refrigerator from flipkart on 27.05.2020, it had to be said that the fridge has been promptly delivered on 04.06.2020. The have starts now, days passby but there's no sign of installation. So on 13.06.2020, we write about our issue of installation to flipkart. On 14.06.2020, we get a message that they are looking into it and they will update by 19.06.2020. Days passby and there's still no sign of installation. So, we raised another issue on 19.06.2020 that since there's no installation till date, please arrange for return and prices refund. Then, there comes email, that they apologise and give time till 20.06.2020, 9.00 pm to resolve the issue. That day goes by and there's still no sign of installation. So, we raised another request for return of the product. Now, we get a message and e-mail that installation and demo has been cancelled. So, we thought that the fridge will be picked up for return soon. Since, nobody has called us or there's no return request e-mail, we tried contacting them through toll free contact. The first two days, we werent getting through and we repeatedly got messages that we will get in touch with you followed by 'we couldn't reach you'. So finally, we got call back and they said that the issue will be resolved. But, neither anybody has turned up for installation or return pickup. So, on 28.06.2020, we got a call saying that the issue will be resolved within 12 hrs. But, we refused that we don't want installation, please arrange return, the customer executive was not that great and she refused that return cannot be accepted since the return window is already closed. But, since the installation has not been done even after 1 month, we don't want to keep the product and we want return and refund. We are not happy with the service provided.

Every product is showing out of stock in my location... I don't understand why though amazon is still delivering and taking orders... I wanted to buy a mobile and was looking forward and trying to order it for 1 week but it is still out of stock... Its not only the mobile and devices but all products are out of stock... Plz fix it.

I have ordered pristine multipurpose induction base steamer stainless steel steamer on flipkart through order id - od[protected] and paid rs. 763 for this through net banking on 19.06.3020.
The same amount i. E. Rs. 763 has been deducted from my sbi account with ref#igaiutjza1 on 19jun20.
Still it is showing payment unsuccessful.in the meantime more than 9 days has been passed but no refund has been received and flipkart is not resolving the issue. Please reslove the issue

Good afternoon flipkart team,
I am really disappointed from your service. Because i ordered a medical appliance (Control d white portable nebulizer) my order id is od[protected] on 18th june 2020. Which is gonma deliver on given date 23 june 2020. But due to irresponsible behaviour of your seller they can't able to send my delivery on time. This is very disappointed because you guys playing with medical emergencies. None of you cannot able to take the responsibility of the customer needs and i think medical appliances is on your top priorities. Back to the topic. Your team promised me that your product will deliver on 28th june for sure on a top basis. But you guys again failed. Its 4:10 pm in evening of 28th june. Till now none of your courier boy came for delivery. This is very sad to see in this time of medical emergency you guys are not enough ready to take your words worthy.
Your disappointed flipkart user.

Order id - od[protected]

They have delivered damaged product. When i called them back, they agreed for replacement. But replacement never delivered. Then i asked them to cancel it & refund my money. They agreed but now they are telling we can’t return money.

If you ask for escalation, they will say will transfer to higher authority.
But they will put you on hold for 10 mins, then they will mention higher authority is not available.
Now their words is like sorry sir nothing can be done.

Team,

I have purchased onida tv from flipkart on dated 23/09/2017 with an extended warranty of 2 years from jeeves consumer services vide order id :od[protected].

My extended warranty policy number jppoffk134305 is valid from sep 25, 2018 to sep 24.

Currently, my tv is not working so i tried to raise a claim into jeeves but no one responded.

Later, i raised an issue with flipkart customer care on dated 13/06/2020.

I am continuously following the jeeves team but no one is responding.

Very very worst customer support of jeeves.

Later around 2 days ago, i had a word with flipkart regarding my tv not working and jeeves not supporting.

Please assist.

How many times have i called flipkart customer care. I am not hearing yet. I am not getting justice. The validity of my gift card was still 1 year and was deactivated. I want an answer to this question, please!
My number =[protected]
My email id =[protected]@gmail.com

I have order a headphone from flipkart on 25 june and it is a fault piece and i want replace that item but the doesn't accept return or reply request the return last date is 2 july and i also complete on flipkart help center but they didn't reply me and i aslo upload the image of my order so please help me

I have cancelled my order on 15 jun 2020, but i haven't received my refund yet. My refund id is[protected]. Kindly help me out.

Hi team,
Good day, please understand my query. I ordered three herballife product in flipkart and when i received i got only two product. I informed your team and explained about the issue more than 10 to 15 times but still now i didnt get any proper response. All the time whenever iam contacing they are extending the resolution date. Its been month iam chasing with you folks but there is no luck. Iam not sure how your quality team is auditing the customer chat, if they are not able to answer they are simply transferring the chat to another agent and making customer more frustrated. There is no resolution through customer chat, mail, call. I am not sure how i need to contact apart from this. I cleared stated its product missing and i submitted the all the documents and if you want iam ready to provide more information. Package was torn out and side it was damaged. I kept the parcel as it as if you want you can sent your courier team to check the parcel and identify the issue, if you are nt able to take decision. Team as already told i contaced you folks in all channel but i didnt get solution and no proper answer. As per your team it should closed before 21st but there is no answer still aftr that they exyended to 24 th then they extended to 27th. Still we didnt receive any response from your team.. Only answer iam getting "we escalated your issue to concern team we will get back to you 48 to 72 hours" like this only its extending. I hope this will resolve before this month or else surely iam going to consumer forum. You folks really making customer so much frustated

Sir this is a very traumatic experience i had never pitched in so much money on an article, apart from that i have my online tests for which i have no laptop. You can rectify that from my college namely ncu gurgaon.

I am a college going student and i had bought a laptop from flipkart (Od[protected] 12/6/2020 worth 67k, the laptop arrived on 15/6/2020 while i was using my laptop on 22/6/2020 nearly at 11:30pm i saw...

I want to purchase lenovo tab yoga 3 tab 64gb, it's available in flipkart but showing currently not available in this pin code (500079) hyderabad. Please solve this problem.

I ordered 2 items from flipkart which included manzon women pyjama (Mn2160) and girls multi color frocks. I only received frocks worth rs 410. Women pyjama worth rs 610 was not delivered but payment was taken and it's status on the site has also changed to delivered. This is highly unprofessional behaviour and also comes under criminal offence. Kindly look into the matter as soon as possible otherwise i will have to take the action to higher judicial authorities. Such kind of behaviour at the time of pandemic when people are dependent on online deliveries is very shameful

Respected higher authorities of flipkart department

My name is mangesh sharma

This is my order number
Od[protected]

Product name
Nd brother mosquito killer lamp usb electric mouse

Price rs 1725

Total quantity i had ordered 5 qty 345*5=1725

Seller name
Aravi retail

Payment mode
Rs 1725 cod
br...

I am unable to track my order od[protected] with tracking is 85755803. Delivery partner (Safexpress) says tracking id isn’t correct. Flipkart customer care is saying this is the only tracking id. I m stuck with no solution. Order getting rescheduled everyday. First reschedule was 17th june, then it was rescheduled to 22nd june, then 27th june and now it’s 2nd july.

Flipkart team is saying they can’t...

Ordered pack of three and pay also for three but received only one mask. Order id. Od[protected]

Dear flipkart,
I ordered a laptop from your app on 11th of june, 2020. I was promised a delivery date on the 18th of june. As you can probably tell from my email, you didn't fulfill your promise.
It's been 12 days since i've been waiting for my order. The only updates i get are from the customer service when i call them myself. The lack of courtesy from this company really disappointed me. I expected more from such a reputed organisation.
I've been calling everyday for the past few days (5 days), and all your executives tell me that they cannot assure that the item will be delivered, inspite of it being a pre-paid order.
Since, my order was a high-value order, i expected much more priority on this from your end. All i got was a maximum resolution date, which is not a satisfactory excuse for a bad service.
I hope that this reaches the right person who can take the necessary action to deliver my order as fast as possible. Please act on this before it turns into a bigger issue.