Flipkart Complaints & Reviews

I raised request for return on 3rd june and it got cancel on 17th june.. Then i raised escalation incident on 17th itself and till now no one contacted me from flipkart and there is no resolution.. I called customer care multiple times but still no one resolved my problem.. As per message which i got on 17th eta for resolution was 20th june then they changed it to 22nd june and today is 23rd june but no action has been taken. The customer care is not taking any actions. Also, i asked them to transfer call to the team looking into that issue or to there senior but they denied. Now, i am trying to contact customer service by using call me back option but haven't got any call. This is highly frustrating and cost of the product is 5000 rs which is not a small amount. Order id - od[protected]

I am writing to you to raise an issue about: sports and fitness

The issue that i have experienced was: i have purchased one item which delivered on 8th.
This item was delivered on 8th and 9th june i raised a request for return due to poor quality. Till date no pickup done from flipkart side and false report to me about not pickup.
I have requested on 12th june, 15th june, 21st june about this issue, no response from flipkart. After days they message to me as per flipkart return policy it should be return within 10 days.

This is very serious about flipkart for poor service which needs immediate resolve.

Please take action and return ₹799.00 as soon as possible.

It occurred on: 9/06/2020

Return my amount of ₹799 to my account

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Subrajit nath

: order id - od[protected]

I have ordered an phone woth rs 37253 from flipkart vide order no. Od[protected] on same day they cancelled my order. But merchant claim amount from my bank. It showing refund upto 17 june but still today upto 23 june i have not recieved any refund. When i contact there customer care they are very irresponsive always says wait for 24-48 hours i have waited a long time. Kindly look in this regard so i get my amount refund as soon as possible. I will be very thankful for your coperation.

I was order an ac. I was applied for return and refund but they cancelled return and no response about order

My order : od[protected]
Requested refund id:[protected]

My mobile no is - [protected] or [protected]
@consumerreports @ndtv @flipkart @flipkartsupport

I was blocked from gamezone citing different device logins. Whereas i just updated my phones software. Please unblock me from playing games. With nothing more to do with supercoins, i donated them all.

My mobile number registered with flipkart has not been in use since 3 years. I want to update it to my current permanent number. But while updating on flipkart, it is sending otps to both my new as well as old number. Now how do i access otp on an old number which was deactivated 3 years ago??

Hello team,

I received a wrong item and when i reached the flipkart chat support, they denied to share the seller information. I asked, if the receive the same product in replacement, they just skip the question and keep on answering i answered. I know there won't be any refund but i just want to know if i get the same product in replacement, what would be the next process. They never answered my question and keep on skipping on my question. The prodcut details shold show, nilkamal 4 inch bed mattrices with 20 kg weight with coir and foam. The product i received is only a foam product and that is not even 2kg at all. Please find tye snippets of the chat support and product.

Flipkart had assigned me 5, 000 rupees as my paylater credit and upon checking my cibil score, i was shocked to fine that idfc had granted me 60, 000 worth of loan with a/c no 29785546 dated 19.01.2020 without my knowledge now i want close this account and get it cleared from my cibil report i would like to have a resolution on this as soon as possible

Ajay singh
Email [protected]@gmail.com
New idfc a/c no. 29785546

Toady i. E 23 june 2020 at 12:03pm i placed order for narzo 10a in flash sale through gpay but the order is not placed in my order and money i. E rs 8, 999 has been deducted from my bank i have screenshot of my gpay receipt too. I tried to contact flipkart but no one is picking call. Please help me. I trust flipkart it will do justice

One item ikitz e-m22 electric kettle chrome 1.8l worth rs 510.00 was ordered vide id no. Fmpp[protected]. While the item scarlett sc-20a 2.0l, a very poor local quality product is delivered instead on 22/06/2020 with any information from flipkart. This is in order and a satisfactory service by such a reputed company. The same may please be inquired from the related courier service.

I have created flipkart account 4-5 years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Hello team,

I have purchased a product from flipkart on jun 10. I checked the product and realize that the product was not the design that i requested. Also after checking the phone i found that the touch is not working for the phone.

Then i raised a return request and i waited for 5 days. On 14th jun i received a message that the technical person will visit today and i found the contact number of the technician. I was waiting for him to contact me. I didn't contact him because it was sunday i thought he will come on monday.

Unfortunately, i received a message from flipkart that the technician contacted and i informed him that the issue is resolved. But no one called me and no one messages me.

I called the technician he said from flipkart backend they have canceled the request.

I called flipkart customer service they said they escalated to concern team.

Pass 7, 8-day flipkart saying the same things.

I am attaching all the screenshots

I ordered this product to a 13 year's old child to join the online class. Past 2 weeks she is traveling to her cousin's house to attend the online class.

I am very disappointed by flipkart.

I purchased this product with the rs 3999/-

I request you to take action against flipkart.

Many thanks.
Please contact me
[protected]
[protected]
[protected]@gmail.com

I placed the order on may 28th for expected delivery 12th june. After order was placed, date of delivery was changed to june 16th. To my disappointment item was not delivered even on june 16th. Instead flipkart and home edge seller updated item as delivered on june 16th tues midnight. Once i raised complaint flipkart customer service was very shabby. Finally seller from jaipur called me and let me know item was damaged and not delivered and that i should pressurize flipkart for refund as he will lose his reputation if he says its his mistake. Till date its been a week i am waiting for resolution from flipkart for refund for an item that wasnt deivered. Never buy furniture from homeedge/flipkart

I want to reactive my flipkart account please solve my problem

On 18th june i cancelled my order of 338 before its shipped, they said that they refunded on 19th june but no refund received. Please investigate and refund my money asap
Order id - od[protected]

I have purchased this washing machine in the big billion day sales in october 2019 but the spinner of this machine is not working.
I did not test the spinner on the day of delivery and after contacting the flipkart team it was notified that no installation is required by any personnel for that and after almost 2 months it came to my notice that the dryer is not working when i had tried to use the dryer for the very first time. Since...

Flipkart account [protected]

Dear flipkart,

Not sure why all my orders are getting cancelled and it's truly unfair.
I can't buy a single phone for myself neither for my family.
If you invited us for sale to buy with a limited stock and you alot me one in that list with cod or card payment then you should deliver that product.
It doesn't make sense u cancelled all my orders even after taking the payment.
Here is the list of order details
Order id - od[protected] redmi 8- price 9499- online payment

Order id - od[protected]
Samsung galaxy a80 - price 21999 - cod

Order id - od[protected]
Vivo z1 pro - price 13990- cod - quantity 2

Order id - od[protected]
Vivo z1 pro - price 16990- cod - quantity 2

Order id - od[protected]
Vivo u10 - price 9990- cod - quantity 2

Order id - od[protected]
Poco x2 - price 17499- cod - quantity 2

Order id - od[protected]
Vivo u10- price 11990- cod - quantity 1

Order id - od[protected]
Vivo u10- price 11990- cod - quantity 2

Order id - od[protected]
Logitech key board mk 275- price 1521- online payment - quantity 1

Order id - od[protected]
Tinzum hdmi cable - price 170- cod - quantity 1

Order id - od[protected]
Vivo z1 pro - price 10791- online payment - quantity 1

Order id - od[protected]
Realme 6- price 15999- cod - quantity 1

Order id - od[protected]
Realme 6- price 14999- cod - quantity 1

Order id - od[protected]
Realme 6- price 12999- cod - quantity 1

Order id - od[protected]
Realme 6- price 12999- cod - quantity 1

Order id - od[protected]
Vivo z1 pro - price 11691- online payment - quantity 1

Order id - od[protected]
Redmi 7a - price 5999- cod - quantity 1

Order id - od[protected]
Vivo z1 pro - price 14990- online payment - quantity 1

I have other more cancelled item in my order list. Not sure why all item is getting cancelled.
Please let me know if you indirectly indicating to uninstall your app and use some other or you cheating people??

Please clarify. If you need other cancelled orders i shall sent email by copying consumer complaint head including other people.

You can reach me at [protected]

Flipkart is just showing fake offers to attract the customers. But not able to fulfill as given in the offers. I was trying to order the samsung a80 from 8 pm to 1 am midnight but it was continuously showing non deliverable sometimes not available. I have changed many locations to order but results was same. I just want consumer forum to ask flipkart that how many phones they sold in this 5 hours period and after how many pieces sell it becomes out of stuck? If they just given to attract people by giving so much price difference so that users see other items and buy. I am having hdfc credit card also so i thought i will get it in 21249 rs. I clearly saying to flipkart that give me the phone at 21249 rs else i will go and file rti for this and open all the details that how many phones are sold in this 5 hours. If no phone sold out then i will file a case for posting fake offers on flipkart. I need action as soon as possible.

I am trying to order a new vivo z1 pro 4gb ram 64gb rom mobile...…
But i am not able to place order to not only to my city but it is not deliverable to my nearby areas...
I will be very thankful to your company if you make this problem fine...