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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 975

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S
Subratkumarpusty
Jun 3, 2020
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Address: [email protected]

Flipkart block my account due to maximum return but i fulfill all the terms and conditions of flipkart. My return is maximise due to lockdown but flipkart block my account. My email id is subrat. Pusty. [protected]@gmail.com.
My number is [protected]
Flipkart customer support has been notified about the posted complaint.
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    rajat8027
    from Kharagpur, West Bengal
    Jun 3, 2020
    Resolved
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    Resolved

    Booking ID: FF[protected]

    This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

    It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

    I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

    Treating loyal customers like this wasn't expected from their end.
    Jun 8, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jun 03, 2020
    Updated by rajat8027
    This is to inform that I have not yet received the refund amount initiated by GoAir for my canceled flight on March 20, 2020 (Date of Booking through FLIPKART) from CCU to JAI.

    It has been many months since and I expected the amount to have reached to me by now. I requested Flipkart to kindly look into this matter but they haven't responded to my emails yet.

    I have tried calling their travel customer care service but no one has responded. Tired of this, I called their regular customer care service and they have told me that they can't do anything regarding this matter. Such a pathetic service provided by one of the largest E-commerce platforms!

    Treating loyal customers like this wasn't expected from their end.
    Verified Support
    Jun 05, 2020
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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      Goonhenba
      Jun 3, 2020
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      I have ordered a Samsung 192 litre 3 star 2020 model refrigerator on 6/5/2020 and got delivered on 7/5/2020 with damaged product on back side of the refrigerator. On the same day I requested for return of the product as there was no replacement option from seller. After samsung technical team visited on 12/5/2010, return request finally approved by seller on 21/5/2020. The flipkart courier service scheduled the pick up on or before 1/6/2020. However till date flikart courier service have not contacted me to pick up the item. Flipkart it also not responding properly to the issue. I would like lodge a complaint against the flikart regarding delay in the service provided despite repeated email and chat to flikart customer care and grievance officer.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 05, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jun 17, 2020
      Updated by Goonhenba
      The refrigerator has been pick up on 8/6/2020. But till date pick up status ha not been updated in the system therby resulting in delay refund. Why is it taking so long ? It has been more than 9 days since the pick up. I'm enclosing the pick up acknowledgement slip. Kindly escalate the issue and resolve it at the earliest

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        S
        sid.saxena
        Jun 3, 2020
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        I have booked flight through flipkart but due to covid19 it was cancelled and amount goes to credit shell.. Now i am continuously calling on travel desk of flipkart and the number is not reachable and cutomer care also providing me false information and if today flight ticket was going to booked i want my amount refund
        Flipkart customer support has been notified about the posted complaint.
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          N
          nmangal
          from Noida, Uttar Pradesh
          Jun 3, 2020
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          Website: flipkart.com

          Flipkar has become a company of cheats ad liars.. They have all the policies for themselves and nothing for the customer..
          1. They dont deliver on time
          2. If delivered, they dont keep their promise of installation.. What good a product is if it is lying dead at my house!!
          3. They take money and do not delivery service
          4. They tell you only lies that this will be done today, today and today.. But never happens..
          5. Even if they donot install, they send you messages that the product has been installed.. This is only to cover the return period... They dont even return the product unless its faulty.. Now their engineer will certify the fault.. And the best oart is that engineer never comes... So, in all - its flipkart v/s flipkart and your money is gone... This is simply cheating and 420...
          6. They have no escalation mechanism and customer service...

          Can some one revert back when my washing machine will be installed.. If you cant do, then refund my money...
          Else i have to lodge a formal complaint of 420 against flipkart...

          Neeraj mangal
          [protected]
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2020
          Flipkart Customer Care's response
          We will revert on it.
          Mar 08, 2021
          Updated by nmangal
          Its more than 9 months, you have not got time to revert. Fake company
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            D
            Dinesh Kevin
            from Hyderabad, Telangana
            Jun 3, 2020
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            Before lockdown, i had purchased samsung bluetooth level u from flipkart. Which was bad and his sound is not good either. And it doesn't even look original that's why i requested for its return before lokdown but due to lokdown, these people were unable to take it back. And now these people have rejected the return request without any information. I request you to please resolve this issue as soon as possible.
            Order id - od[protected]

            Thank you!
            Flipkart customer support has been notified about the posted complaint.
            this is my no.[protected]
            please discuss
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              I
              Imdhanraj
              Jun 3, 2020
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              I am waiting for my order from a week but know Flipkart showing Delivery failed please help me 😔
              +1 photos
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                K
                Ketan Sawant
                from Mumbai, Maharashtra
                Jun 3, 2020
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                Website: www.flipkart.com

                Hello,
                I have ordered mobile poco x2, mobile on 1st june 2020, ordered id is od[protected], they took my order successfully, i booked the omobile n 6 month emi but after some timegot the massage "the order the cancelled due to limited stock" if they don't have stock they why they took my ordered.

                Currently i am at native place, i am ordered the mobile on my bother in law
                Shop address due to the near to highway and it is easy to delivery boy to delivered

                Next day i received mail from flipkart

                "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account"

                Then spoke with person subham and pratik flipkart support and told why you block my account and also i told him check my purchase history i have not so much ordered the product and also i am not reselling the product but they are not provided the proper explanation.

                Currently i am doing wfh from n my native place and my currently having battery and display issue with my phone and require new mobile for communicate with my office member and using hotspot for laptop, i waited for poco x2 mobile form 1 month.

                I disappointed with filpkart, i am flipkart plus member and using flipkart from since many years

                Requested to you, kindly take strong action again filpkart, i need my ordered back and unlock the account.

                Thank you,

                Ketan sawant
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused.
                We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                Jun 03, 2020
                Updated by Ketan Sawant
                but how would you can you explain, i have not purchase so many product from Flipkart, all product purchase for personal use, First you cancelled my and giving nonsense reasons for block account without any judgment.

                This is worst service i ever seen, I am not satisfied with your reply. Kindly provide the proper explanation.
                Jun 06, 2020
                Updated by Ketan Sawant
                can you update on this
                Jun 22, 2020
                Updated by Ketan Sawant
                waiting for update on this
                Nov 07, 2020
                Updated by Ketan Sawant
                Still not revert from Flipkart
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                  R
                  rites63
                  from Pune, Maharashtra
                  Jun 3, 2020
                  Resolved
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                  Resolved

                  I am writing this mail as an escalation because its been two months since my booking had been cancelled and i got confirmation mail from air india that pax entitiled for full refund.

                  Since then i have been chasing for the refund but still there is no success.

                  I booked the tickets through flipkart flights and flipkart is saying that they are waiting for the refund to come from airline.

                  Air india customer care says that refund has been given already to flipkart.

                  So i don't know where is my money stuck now.

                  Booking ids : ff[protected], ff[protected], ff[protected]
                  Pnrs : yf4md, jnglf, jng84
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Sajal Yaduwanshi
                    from Gurgaon, Haryana
                    Jun 3, 2020
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                    Address: Gorakhpur
                    Website: Consumercomplaints

                    Why i am not receiving my order on time its been 5 days. I am not getting any call. That is very bad experience with flipkart. Due to lockdown we are not able to go anywhere and purchased but if you guys do this type of service. I ordered four product one was returned that was local. One got cancelled i dont know how. One i didnot received delivery date was 30th may. One still pending its been 20days
                    Flipkart customer support has been notified about the posted complaint.
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                      B
                      BHAKAR MAYURKUMAR BALBIR
                      Jun 3, 2020
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                      I bought asus laptop od[protected]... Your team says that they have credited the money on 28th may... But i have not received the money... I have even sent the bank statement... Still you are helping me...72999 rs is huge amount... This is clear fraud from flipkart...
                      Flipkart customer support has been notified about the posted complaint.
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                        J
                        Jaydebb
                        Jun 2, 2020
                        Resolved
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                        Resolved

                        My name jaydeb my registered number - [protected] email - [protected]@gmail.com order id-od[protected]
                        Ordered poco x2 (6/64gb, matrix purple) on march 21, 2020 and it was delivered on may 23, 2020 (After a long wait). When i opened the package, the phone (Including all accessories) was missing from the box. I was shocked. (The brand seal on the mobile's box was broken). I immediately placed request by selecting item missing and attached my aadhar card copies in the email. But after sometime that got cancelled by stating a stupid reason that product was intact. Your customer care executive called me 1week ago and said your issue will be resolved by 5th june, but after that the date was changed to 10th june and no response received yet. After that, more than 3 times my requests were cancelled.in this pandemic situation i am totally frustrated. I am now scolding myself that why i choosed flipkart, it was my fault to choose flipkart, realizing right now.
                        So, i would like to request flipkart to please send me my product or money anyone which you are comfortable, otherwise i will forced to take further steps as i cant leave it like this.
                        Thanks
                        Jaydeb
                        +4 photos
                        Complaint marked as Resolved 
                        I am withdrawing my complain as i am not agreed for a FIR as flipkart was going to lodge it. So taking my complain back due to personal reason.
                        Flipkart customer support has been notified about the posted complaint.
                        Jun 03, 2020
                        Updated by Jaydebb
                        No response till now
                        Verified Support
                        Jun 03, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 03, 2020
                        Updated by Jaydebb
                        Just now got an email from Flipkart, asking my id card again (4th time). I sent it again. Will keep updated.

                        Jun 05, 2020
                        Updated by Jaydebb
                        No resolution till now
                        Jun 05, 2020
                        Updated by Jaydebb
                        Am getting fraud calls from flipkart from a personal number. He knows my all order details.i am calling him back and he is declining the call. What is this? First u deliver empty box and then share our details with fraudsters?
                        Jun 05, 2020
                        Updated by Jaydebb
                        Done
                        Just now got an email from flipkart asking my id card again (4th time). I sent it again. Will keep updated.

                        empty box received, no replacement/refund provided - Comment #3688990 - Image #0
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                          I
                          iasgautam
                          Jun 2, 2020
                          Resolved
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                          Resolved

                          Address: Flipkart, Bengaluru

                          My delivery has been cancelled stating that "the delivery partner was unable to deliver to this location". However, as per the shipment status, it seems that tv was dispatched from hyderabad and has also been reached to nagpur flipkart facility.
                          Due to rise in demand/new booking, it seems that my order has been deliberately cancelled unethically by flipkart in order to increase the price. Unwillingfullly i have to book tv again on rs. 3000 higher price (I. E. @rs 29999. Earlier order price was rs.26999). This practice was not expected by flipkart who promise best rates in the market. I am going to raise this complaint in online grievance platform/portal. Hence, i am expecting the discount of rs. 3000 in my current order, as a curtsey approach by flipkart which deemed to be multinational brand.

                          Neeraj singh gautam
                          Chief manager, powergrid, nagpur
                          [protected]
                          [protected]@powergridindia.com
                          +3 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 03, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            Sidd287
                            Jun 2, 2020
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                            Website: www.flipkart.com

                            Without knowing that flipkart pay later would reflect in my cibil report, i've given my details to it for activation. Later i came to know that flipkart has opened a personal loan account on behalf of me with idfc first bank without my notice. I've asked the bank to close the account and they've said that they can't do it and flipkart have to do it. When i asked flipkart, they're saying they don't have such option to close it. The problem is it is reflecting in my cibil report and i am not able to avail credit card services of any bank due to that. Another thing is that the organisation in which i am working is asking me to produce a clean cibil report but, how can l?. I don't have any pending debt in that account and still i'm not able to close my account. No one is responding, should i put my job at amidst of the worst scenario of job due to covid-19 pandemic and that's also because of their irresponsibility???
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 02, 2020
                            Updated by Sidd287
                            One more thing Flipkart has already blocked my account and still my Flipkart pay later account to be active. Is it my fault?
                            Verified Support
                            Jun 03, 2020
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                            Hope to hear from you soon.
                            Jun 08, 2020
                            Updated by Sidd287
                            I have contacted your customer support team regarding my problem but my loan account is still showing to be active on my cibil report. For reference I am attaching a screenshot have a look on it.
                            Jun 08, 2020
                            Updated by Sidd287
                            This is the proof of it.

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                              S
                              Shekharmaniac
                              from Mumbai, Maharashtra
                              Jun 2, 2020
                              Resolved
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                              Resolved

                              Address: Flipkart

                              I got a mobile honor 7a with order id od[protected] with the phone i got an insurance jppoffk1683638 my phone screen got broken and i was asked to deposit more 500 rupees that i wasnt told when i got the plan.. Moreover my phone is not picked up till now.. I am facing mental tension becoz of this and i want to file a case on flipkart.. Flipkart isnt listening jeeves company that they sold insurance of not listening moreover they took away money from me also.. Kindly help me my contact is [protected]
                              +1 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                D
                                David Aristo
                                Jun 2, 2020
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                                My old number is lost, if i want to change my mobile number i have to enter otp from old number, but i cant.. So please make way to change my number.
                                Old num:[protected]
                                New num:[protected]
                                Email: [protected]@gmail.com
                                Flipkart customer support has been notified about the posted complaint.
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                                  J
                                  Jaydeb Barman
                                  from Kolkata, West Bengal
                                  Jun 2, 2020
                                  Resolved
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                                  Resolved

                                  Website: www.flipkart.com

                                  My name jaydeb my registered number - [protected] email - [protected]@gmail.com order id-od[protected]
                                  Ordered poco x2 (6/64gb, matrix purple) on march 21, 2020 and it was delivered on may 23, 2020 (After a long wait). When i opened the package, the phone (Including all accessories) was missing from the box. I was shocked. (The brand seal on the mobile's box was broken). I immediately placed request by selecting item missing and attached my aadhar card copies in the email. But after sometime that got cancelled by stating a stupid reason that product was intact. Your customer care executive called me 1week ago and said your issue will be resolved by 5th june, but after that the date was changed to 10th june and no response received yet. After that, more than 3 times my requests were cancelled.in this pandemic situation i am totally frustrated. I am now scolding myself that why i choosed flipkart, it was my fault to choose flipkart, realizing right now.
                                  So, i would like to request flipkart to please send me my product or money anyone which you are comfortable, otherwise i will forced to take further steps as i cant leave it like this.
                                  Thanks
                                  Jaydeb
                                  +4 photos
                                  Jun 5, 2020
                                  Complaint marked as Resolved 
                                  Dont wanna create any scene, so taking back my complain
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 03, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jun 06, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    Suganya Navin
                                    Jun 2, 2020
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                                    Iam suganya arumugampillai. I losed my registered mobile number ([protected]) in flipkart account. I want to change my mobile number. I tried it, but otp was send to the old no. So i can't change the number. I want to change my number from [protected] to [protected]. My registered mail id is [protected]@gmail.com. Kindly do the same as much as possible.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      P
                                      Pavan NK
                                      from Bengaluru, Karnataka
                                      Jun 2, 2020
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                                      I purchased a whirlpool refrigerator on flipkart through seller bathla teletech pvt ltd. It got delivered on 22nd of may by evening. After the installation the refrigerator's cooling system is not working from the day one. I requested for replacement on 24th. Then they scheduled technician visit on or before 28th of may. Till today no technician visit or nothing is done. I am calling flipkart customer service from 29th. They are saying we will escalate to higher executives. But no solution. 2nd of june i called and asked for enquiring. They are you only rescheduled the technician visit. But no date mentioned for it. The technician team has not called me till today. But they are saying you rescheduled it. Daily they are saying our team will reach you before this day that day. They are saying like this only.
                                      +3 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jun 03, 2020
                                      Updated by Pavan NK
                                      An executive called me today at 3 o'clock around. He said that he called me by seeing this post on this website and he will call back tomorrow at the same time and promised he will solve the problem. Let's see what happens and for how many days they will drag this matter.
                                      Verified Support
                                      Jun 03, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jun 06, 2020
                                      Updated by Pavan NK
                                      Already 3 days are over. But no response nothing from Flipkart. It's better to do something other than calling or waiting for their calls, mails. I think they will me make to wait for months and says your replacement request is rejected.
                                      Hi,

                                      What is the status of your complaint ?

                                      Kindly let us know.

                                      I am also stuck like you.

                                      Kindly revert.

                                      Thanks,
                                      Sunil kumar
                                      I ordered one Samsung (32 inch) HD Ready LED TV from Flipkart on 11th of August 2020 and the seller was Bathla teletech Pvt Ltd.

                                      Unfortunately just after a month, the TV is not working properly, The screen becomes blurry after some time. It looks like a duplicate of Samsung. Now the picture quality also becomes very dull.

                                      I am trying to call Flipkart customer care ([protected]), but they are not responding properly. They are saying cos you completed a month your complaint is in 4th stage and you should direct contact to Bathla as they were the seller.

                                      Now I started calling both, but not getting any positive response from anyone. I am requesting you all, please stay away from Flipkart as this is a fraudulent company, who don't care about their customers.

                                      Thanks,
                                      Brij M Prijwan
                                      [protected]@gmail.com
                                      I have received damage product by seller after complaint not any action taken for flipkart side .I am very disappointed by flipkart customer support

                                      Whirlpool refrigerator not working - Comment #3847112 - Image #0
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                                        sindo
                                        Jun 2, 2020
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                                        I have ordered one of product in flipkart and the product has reached. But one of the item is missing in the box. So i tried to return the product but my account is blocked. I have taken pay later option in flipkart for the product on the time of ordering my product. But now they are asked to pay the amount of the product which is missing parts. When i tried to contact the cutomer care of flipkart they just saying that my account is blocked. But they are not giving a correct information about returning of that product.
                                        Flipkart customer support has been notified about the posted complaint.
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