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Flipkart Complaints & Reviews

2.8
Updated: May 15, 2026
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Flipkart reviews & complaints page 971

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T
theravijain20
from Hāora, West Bengal
Jun 23, 2020
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I have ordered realme rarzo 10a but when i paid the amount. Suddenly it's showing out of stock and cash has been deducted. But order is not placed neither i received the order id. Please let me know the resolution.

I have all the payment deduction details. It will be furnished if you need it

Thanks!
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    Lovely Dk
    Jun 23, 2020
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    Address: Flipcart india

    I had ordered 2 saris, 2 saris were also written in the packet, but i got 1, sari and other 1 is missing. Order id - od[protected] no action was taken even after order that complaint in my repeated calls
    Flipkart customer support has been notified about the posted complaint.
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      T
      thesmartestonearth
      from Powai, Maharashtra
      Jun 23, 2020
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      Address: India

      I have been trying to use the gift card for my orders, but unfortunately they all failed because of some bank issue. Now, when i check my gift card balance it has been reduced to zero.
      I am helpless.
      Please help me out
      Flipkart customer support has been notified about the posted complaint.
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        A
        amitsingh1350
        from Hāora, West Bengal
        Jun 23, 2020
        Resolved
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        Resolved

        Address: Flipkart.Com Corporate Office Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

        I have ordered an Acer gaming laptop on 7th June 2020 from flipkart.
        Order ID: OD[protected].
        Registered Email: [protected]@gmail.com
        Registered Phone Number: [protected], [protected].
        I have received a defective laptop that crashes after using some time. I have lodged a replacement request on 11th June, a day after getting this laptop. So there has been a technical visit on 13th June, in which technician update the drivers, I used the laptop and the problem is as it is. I called the technician again, so he visited again on 16th June, and hard reset the whole PC, but still the problem persists. Laptop crashes after using it for some time.
        I contacted Flipkart on 16th June told about the problem I am facing even after the technical visit, they said to wait for 24hours as the information has not been updated in their systems. Again I called on 17th the same replay is given to me, on 18th also the same replay.
        On 19th June I was told to wait till 23 June, we will resolve your complaint.
        Still, no resolution has been provided to me.
        As the laptop is defective and not fixed after two technical visits and it is in 7-day replacement policy, so I request a replacement of this defective unit from Flipkart asap.
        Jun 25, 2020
        Complaint marked as Resolved 
        I have submitted the technical visit documents to the company. They have provided me the replacement. Thank you for your service 🙏
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 25, 2020
        Flipkart Customer Care's response
        We will revert on it.
        Jun 25, 2020
        Updated by amitsingh1350
        Issue has been resolved. Company has provided replacement. Thank you all for you fast response.
        Verified Support
        Jun 26, 2020
        Flipkart Customer Care's response
        Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "Acer Predator Helios 300 Core i5 9th Gen - (16 GB/1 TB HDD/256 GB SSD/Windows 10 Home/6 GB Graphics/NVIDIA Geforce GTX 1660 Ti) ph[protected]mw Gaming Laptop'' was delivered to you on "25 Jun 20''. Have a nice day!
        Verified Support
        Aug 09, 2020
        Flipkart Customer Care's response
        Hi, We would like to inform you that we tried reaching you on your registered number 88XXXXXX02 on (08 Jul 20) at (06:17 PM) but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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          N
          Nv_kumar63
          Jun 23, 2020
          Resolved
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          Resolved

          Address: Ulli 635813, gudiyatham taluk vellore
          Website: Www.flipkart.com

          I ordered apple AirPod in Flipkart, last Sunday it was reached my nearest hub Ambur, but till Monday afternoon it was not delivered so I have raised a complaint because of that end of the day I simply mention order cancelled as per government order, but on the same day I got two other products delivered from gudiyatham hub. I already raised some many complaints Regarding the delivery from Ambur hub, they are delivery the product properly. Now simply canceled the order with name sake of government order, if that is the case how other two products are delivered.

          Order ID - OD[protected] Not delivered.
          Order ID - OD[protected]
          Order ID - OD[protected]
          Delivered products

          Almost 8years I am purchasing from Flipkart, but hereafter I won’t buy anything from Flipkart.

          Regards
          Naveen kumar K
          [protected]
          [protected]@gmail.com
          Aug 12, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 24, 2020
          Flipkart Customer Care's response
          We will revert on it.
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            C
            Checkthisout
            Jun 23, 2020
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            Update video flipkart fraud

            Bycott flipkart 😱😱😱😱😱 save your hard earn money 🥵🥵🥵🥵🥵🥵
            Share this video 🙏🙏🙏🙏🙏

            https://youtu.be/jbtItM-ZwPs

            #flipkart #flipkartfrauds #bycottflipkart #flipkartscams #onlinefrauds #onlinescams #flipkartsupport
            Flipkart customer support has been notified about the posted complaint.
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              T
              tkjagannath
              from Bengaluru, Karnataka
              Jun 23, 2020
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              I am a regular customer of flipkarti.
              Flipkart services were excellent even during the covid time.
              But it is degrading
              Two of my orders were accepted - money by debit card collected and then they were voluntarily cancelled without assigning any valid reason.
              Refund is promised in ten days.
              Od[protected]. Dated june 20th
              Od[protected]. Dated june 23rdÂ
              How can a corporate giant accept payment which means entered into a contract and one sidedly cancell.Â
              It is illegal as i am not getting any response from customer service company to investigate and correct the system to be user friendly to seniors of my age 78 - not that tech savys to keep track of payment refunds etc tkjagannathan+91 [protected]
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2020
              Flipkart Customer Care's response
              Hi, We're sorry about the cancellation of your order. We were trying to sort this out with the courier service provider. However, we see that the order was canceled by the seller as the bulk order.If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
              Jun 24, 2020
              Updated by tkjagannath
              I am rather disappointed with your reply.
              Already two payments are pending with you.
              You should Refund the amount instantly as we pay instantly in advance on trust.
              This is just a breach of trust
              If I do not receive the refund immediately I will have no alternative except to file a consumer case with a claim of compensation for the mental harassment, to a senior citizen and wastage of time
              TKJagannathan
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                L
                Lakshika Seth
                Jun 23, 2020
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                I raised request for return on 3rd june and it got cancel on 17th june.. Then i raised escalation incident on 17th itself and till now no one contacted me from flipkart and there is no resolution.. I called customer care multiple times but still no one resolved my problem.. As per message which i got on 17th eta for resolution was 20th june then they changed it to 22nd june and today is 23rd june but no action has been taken. The customer care is not taking any actions. Also, i asked them to transfer call to the team looking into that issue or to there senior but they denied. Now, i am trying to contact customer service by using call me back option but haven't got any call. This is highly frustrating and cost of the product is 5000 rs which is not a small amount. Order id - od[protected]
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jun 24, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Jun 27, 2020
                Updated by Lakshika Seth
                @flipkart can you please provide update regarding my return request.
                I got email from flipkart on 24th june at 10:24 am and they mentioned that they will revert in 3 business days. Today it is 3rd day and its 10:52 pm right now and I haven't heard back from them .. I've the email as well . I raised return request on 3rd june and today its 26th june .. in 24 days flipkart couldn't fulfil my return request.
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                  S
                  Subrajit Nath
                  from Hyderabad, Telangana
                  Jun 23, 2020
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                  I am writing to you to raise an issue about: sports and fitness

                  The issue that i have experienced was: i have purchased one item which delivered on 8th.
                  This item was delivered on 8th and 9th june i raised a request for return due to poor quality. Till date no pickup done from flipkart side and false report to me about not pickup.
                  I have requested on 12th june, 15th june, 21st june about this issue, no response from flipkart. After days they message to me as per flipkart return policy it should be return within 10 days.

                  This is very serious about flipkart for poor service which needs immediate resolve.

                  Please take action and return ₹799.00 as soon as possible.

                  It occurred on: 9/06/2020

                  Return my amount of ₹799 to my account

                  I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                  Yours faithfully,

                  Subrajit nath

                  : order id - od[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    M
                    mohit94
                    Jun 23, 2020
                    Resolved
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                    Resolved

                    I have ordered an phone woth rs 37253 from flipkart vide order no. Od[protected] on same day they cancelled my order. But merchant claim amount from my bank. It showing refund upto 17 june but still today upto 23 june i have not recieved any refund. When i contact there customer care they are very irresponsive always says wait for 24-48 hours i have waited a long time. Kindly look in this regard so i get my amount refund as soon as possible. I will be very thankful for your coperation.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 24, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      K
                      krishnapatel
                      Jun 23, 2020
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                      I was order an ac. I was applied for return and refund but they cancelled return and no response about order

                      My order : od[protected]
                      Requested refund id:[protected]

                      My mobile no is - [protected] or [protected]
                      @consumerreports @ndtv @flipkart @flipkartsupport
                      Flipkart customer support has been notified about the posted complaint.
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                        akky22
                        Jun 23, 2020
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                        I was blocked from gamezone citing different device logins. Whereas i just updated my phones software. Please unblock me from playing games. With nothing more to do with supercoins, i donated them all.
                        Flipkart customer support has been notified about the posted complaint.
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                          V
                          Vardan Mishra
                          Jun 23, 2020
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                          My mobile number registered with flipkart has not been in use since 3 years. I want to update it to my current permanent number. But while updating on flipkart, it is sending otps to both my new as well as old number. Now how do i access otp on an old number which was deactivated 3 years ago??
                          Flipkart customer support has been notified about the posted complaint.
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                            Vamshi0405
                            Jun 23, 2020
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                            Address: Hyderabad

                            Hello team,

                            I received a wrong item and when i reached the flipkart chat support, they denied to share the seller information. I asked, if the receive the same product in replacement, they just skip the question and keep on answering i answered. I know there won't be any refund but i just want to know if i get the same product in replacement, what would be the next process. They never answered my question and keep on skipping on my question. The prodcut details shold show, nilkamal 4 inch bed mattrices with 20 kg weight with coir and foam. The product i received is only a foam product and that is not even 2kg at all. Please find tye snippets of the chat support and product.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 24, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
                            Jun 25, 2020
                            Updated by Vamshi0405
                            Now they have cancelled my return request without informing me. This is not at all fair.
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                              A
                              ajay chib
                              from Mumbai, Maharashtra
                              Jun 23, 2020
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                              Flipkart had assigned me 5, 000 rupees as my paylater credit and upon checking my cibil score, i was shocked to fine that idfc had granted me 60, 000 worth of loan with a/c no 29785546 dated 19.01.2020 without my knowledge now i want close this account and get it cleared from my cibil report i would like to have a resolution on this as soon as possible

                              Ajay singh
                              Email [protected]@gmail.com
                              New idfc a/c no. 29785546
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 24, 2020
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                              Hope to hear from you soon.
                              Jun 27, 2020
                              Updated by ajay chib
                              My account operate with phone no. [protected]

                              Kindly check and help me deactivate my pay later account
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                                J
                                Jay97
                                Jun 23, 2020
                                Resolved
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                                Resolved

                                Website: www.flipkart.com

                                Toady i. E 23 june 2020 at 12:03pm i placed order for narzo 10a in flash sale through gpay but the order is not placed in my order and money i. E rs 8, 999 has been deducted from my bank i have screenshot of my gpay receipt too. I tried to contact flipkart but no one is picking call. Please help me. I trust flipkart it will do justice
                                Jun 24, 2020
                                Complaint marked as Resolved 
                                Customer care called and they said the order was not updated and give us 24hrs and within this time either product will be updated in my order and delivered or i will be refunded soo the next morning when I woke up i saw money was refunded.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Pavan_1jan1964
                                  Jun 23, 2020
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                                  Address: Meerut (UP) - 250005

                                  One item ikitz e-m22 electric kettle chrome 1.8l worth rs 510.00 was ordered vide id no. Fmpp[protected]. While the item scarlett sc-20a 2.0l, a very poor local quality product is delivered instead on 22/06/2020 with any information from flipkart. This is in order and a satisfactory service by such a reputed company. The same may please be inquired from the related courier service.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    faiz_shams
                                    from Hāora, West Bengal
                                    Jun 23, 2020
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                                    I have created flipkart account 4-5 years back with a mobile number few months ago i lost my mobile phone and the number.

                                    The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                                    Please do suggest me to update my new mobile number to my flipkart account.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Krishnanunni6161
                                      Jun 23, 2020
                                      Resolved
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                                      Resolved

                                      Address: kooniyara house po p vemballur, thrissur - kerala

                                      Hello team,

                                      I have purchased a product from flipkart on jun 10. I checked the product and realize that the product was not the design that i requested. Also after checking the phone i found that the touch is not working for the phone.

                                      Then i raised a return request and i waited for 5 days. On 14th jun i received a message that the technical person will visit today and i found the contact number of the technician. I was waiting for him to contact me. I didn't contact him because it was sunday i thought he will come on monday.

                                      Unfortunately, i received a message from flipkart that the technician contacted and i informed him that the issue is resolved. But no one called me and no one messages me.

                                      I called the technician he said from flipkart backend they have canceled the request.

                                      I called flipkart customer service they said they escalated to concern team.

                                      Pass 7, 8-day flipkart saying the same things.

                                      I am attaching all the screenshots

                                      I ordered this product to a 13 year's old child to join the online class. Past 2 weeks she is traveling to her cousin's house to attend the online class.

                                      I am very disappointed by flipkart.

                                      I purchased this product with the rs 3999/-

                                      I request you to take action against flipkart.

                                      Many thanks.
                                      Please contact me
                                      [protected]
                                      [protected]
                                      [protected]@gmail.com
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 24, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        sreelakshmi4
                                        from Gurgaon, Haryana
                                        Jun 23, 2020
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                                        I placed the order on may 28th for expected delivery 12th june. After order was placed, date of delivery was changed to june 16th. To my disappointment item was not delivered even on june 16th. Instead flipkart and home edge seller updated item as delivered on june 16th tues midnight. Once i raised complaint flipkart customer service was very shabby. Finally seller from jaipur called me and let me know item was damaged and not delivered and that i should pressurize flipkart for refund as he will lose his reputation if he says its his mistake. Till date its been a week i am waiting for resolution from flipkart for refund for an item that wasnt deivered. Never buy furniture from homeedge/flipkart
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 24, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Jun 28, 2020
                                        Updated by sreelakshmi4
                                        Its been 12 days since item was marked as delivered but not delivered and 5 days since I raised complaint here. Still not resolved, what are you promising here? I have spoken to 12 different flipkart useless customer teps and a pathetic seller who agreed item wasnt delivered but says cant refund as its flipkart problem. I will be complaining to cyberpolice as its online fraud taking money and not delivering both flipKart and Homeedge jaipur.
                                        Jul 06, 2020
                                        Updated by sreelakshmi4
                                        Its been more than a month since i placed the order and 20 days since tye seller wrongfully updated the item as delivered. STILL flipkart hasnt resolved. I want refund for Item not delivered. Thank you.
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