Claimed

Flipkart Complaints & Reviews

2.8
Updated: Aug 19, 2026
Complaints 47364
Resolved
25501
Unresolved
21863
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 971

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Somen chandra
Jul 7, 2020
Report
Copy

Website: www.flipkart.com

Dear sir, i have ordered a 3 piece cookware set. I got it on 4th july 2020 but when i opened it i was shocked. There was an one product (Kadhai) is missing and the handle of tawa is also broken. So i request for return on the spot. But in night i got a mail from flipkart and they are asking for my adhaar.
Here is the point that i cannot sale my data for a 1000 rs. Product. Now it's been 72 hours as i said that i didn't provide them any type of id proof so the marked as resolved my issue. Shame on you flipkart.
My order id:-od[protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2020
Flipkart Customer Care's response
We will revert on it.
Jul 08, 2020
Updated by Somen chandra
After I post a complaint on consumercimplain.in, there was a mail comes from flipkart that we will contact you in 24 hours. But still I didn't get any mail or calls from flipkart. This is the service of flipkart to the customer. I request you to take necessary action.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    atulsharma2004
    from Coimbatore, Tamil Nadu
    Jul 7, 2020
    Report
    Copy

    I puschased a zoomcar coupon on the flipcart site the coupon stats 50 %flat off and 70 %cashback now when i tried to use that coupon it says expired but the coupon expiry is after 30 july 2020. When i contacted the customer care on 28 june 2020 they told me that it would be resolved till 1st july but on 2nd july they message me that it would be solved till 2nd july till 09.00pm but not solved after this i agin contacted customer care again they told me it would be solved in 24 hr or 48 hr then i waited but no result after this i again tried on 6th july the same reply i got from the flipcart customer care no proper response from them just same answer which is of no use
    I have tried 3 times to contact and my problem is not solved till date kindly help me regarding this. My number is [protected]
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
    Jul 07, 2020
    Updated by atulsharma2004
    atulsharma2004.[protected]@gmail.com is my email id
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bijupara
      Jul 7, 2020
      Report
      Copy

      Delivery address
      Benny thomas parackathottiyil h
      Parackathottiyil (H), chanokund, taliparamba via, kannur (Dt), kerala thadikkadavu, karunapuram, st. Jude church, karunapuram pariyaram - 670581, kerala
      Phone number
      [protected], [protected]
      Your rewards

      50 supercoins
      Go to the supercoin zone to know more
      More actions
      Download invoice
      Download

      Hp 14-r053tu notebook (4th gen ci3/ 4gb/...
      Seller:
      Retailnet
      ₹30, 990
      ?
      Ordered
      Delivered
      Return rejected
      Cancelled on jul 03 as issue resolved by troubleshooting
      Delivered on jun 20
      Rate & review product
      Need help?
      Refund rejected refund id:[protected]
      We're sorry. We are unable to process your refund request.
      Return policy ended on jun 27
      Your issues with this item
      I hope i will get justice from your company...
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ankitrewa
        Jul 7, 2020
        Report
        Copy

        Dear sir,
        I had ordered a back cover which i did not like. So i want to return it, but ecom excutive not coming in my home.
        If you have delivered the order then you will come but your delivery excutive not come for pickup return order...

        Kindly find order details:-
        Order id:- l28c8ze61tyjrtnwu4o0

        Best regards.
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          himanshu1786
          Jul 7, 2020
          Resolved
          Report
          Copy
          Resolved

          Website: flipkart.com

          On 23 jun, i paid for an order of a mobile mi mix 2 from flipkart website through my indian bank debit card, after one day, the order got cancelled, and i got a message that refund has been processed by seller on 24 jun. And flipkart support told that the money will be credited by jul 2, now it has been 7 july and i haven't received any refund from the flipkart seller.

          I tried contacting the flipkart customer support but they told me that the money has been credited by the seller to your account, and i raised an issue from their support center. Then i got a mail that you need to contact your bank to get your refund. Then i contacted my bank, they told me that they need the arn no, as the transaction was made using indian bank debit card. Then i contacted flipkart support but they didn't tell me anything more. Now i have been stuck in this situation where i haven't got any refund for my payment. Please help me in this issue because both flipkart and indian bank are not hearing my complaint. I have attached the proofs below. If this complaint reaches to flipkart, then please send my money back. The bank is not raising my issue so i expect if flipkart could help me by giving the detail of payment done by seller
          Aug 12, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2020
          Flipkart Customer Care's response
          Hi, We are sorry to let you know that your order for the product Mi Mix 2 (Black, 128 GB) was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 24 Jun 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your understanding is appreciated.
          Okay can you provide me any more details about the transaction
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aviaashpati
            Jul 6, 2020
            Report
            Copy

            Hi.
            I had purchased the mi led from flipkart which was delivered last thursday. I had contacted flipkart several times but they failed to do so. But till date it's installation is not completed. I would like to request installation of the product asap, on or before 7th july is much preferred, since i would need some time to fully test out the tv for any defects else initiate a refund for the same.

            Flipkart order - od[protected]
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashwani Bhatti
              Jul 6, 2020
              Report
              Copy

              Dear sir
              My name ashwani i have a order odelee eco swing musical swings and order number order id - od[protected]
              Courier throw ekart. This order reach in ludhiana 3 july 2020. But not reach on my home yet. You tell me the reason why not deliver. Tell me answer asap. I waiting for your reply.
              Thanks & regards
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deblina13
                Jul 6, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Bengaluru
                Website: www.flipkart.com/home-improvement/link~brand/pr?sid=h1m

                From past 15 days i am being harrassed by a pickup of wrong product delivery by flipkart. Whenever i speak to the flipkart customer service about it they tell me to wait for 24 to 48 hours for resolution. But so 15 days have passed like this yet they are not resolving this issue of refund and puck up.
                Sep 6, 2020
                Complaint marked as Resolved 
                Resolved
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deblina13
                  Jul 6, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bengaluru is there office location. And my location is Kolkata

                  From more than half a month (more than 15days) i am waiting for the pickup of a wrong order delivered to me by flipkart. Every time whenever i speak to the customer service they say me to wait for 24 to 48hours for the puck up for my refund to happen. But over 15days has past like this which consists of so many 24 and 48 hours yet the product pickup and refund didn't happen. And they are not responding with an authentic resolution.
                  Sep 6, 2020
                  Complaint marked as Resolved 
                  Resolved
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jul 07, 2020
                  Updated by Deblina13
                  I am still waiting
                  Verified Support
                  Aug 09, 2020
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your Venus V-20 V Cup Mask Respirator with Is 9473 Approval (PACK OF 2) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    champakonline
                    Jul 6, 2020
                    Report
                    Copy

                    I placed the order on 12 th june'20 and it has been more than 24 days and no update regarding dispatch /delivery date from flipkart.

                    With repeated interaction to the customer service team i'm getting only resolution dates, that too are getting postponing and no concrete updates.

                    I ordred the item based on their estimated delivery and such a long waiting is not serving my purpose of buying.

                    If the seller is not responding flipkart should take action and forced them to cancel the order. Keeping the customer waiting for such a long time is not acceptable at all.
                    Since there is no shipment and no update in the last 24 days from the seller, flipkart should interect with the matter with priority.
                    I am facing this type of problem second time with flipkart.

                    Sorry but response from flipkart is so poor and this is true.

                    Pl act and cancel my order asap..
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
                    Jul 16, 2020
                    Updated by champakonline
                    Today 15th July and no action from flipkart. This is total disappointment. Surprised, why flipkart is not able to resolve this issue.
                    I ordered this item with some specific purpose and since flipkart is not cancelling this order, my money has stuck and I’m not able to order from others good.
                    Do act flipkart.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      arunabha mukhopadhyay
                      Jul 6, 2020
                      Report
                      Copy

                      I had purchased an MI android TV from flipkart, that got delivered on 30th of june, 2020. But even though the TV installation was scheduled on 2nd of july, as notified by flipkart, the installation didn't take place, and it has now been 6 days, that the TV is sitting there without any installation.

                      I would like to request installation of the product asap, on or before 8th july is much preferred, since I would need some time to fully test out the tv for any defects.

                      the order id related to the issue is OD[protected], the service request number, that was meant to take place on 2nd july, is FINM-1COA1Z-50ORNL-7S9Z9T-RPWY4QN.
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ruhi Ahmed
                        from Mumbai, Maharashtra
                        Jul 6, 2020
                        Report
                        Copy

                        Address: kalyan garden view apartment,flat no.809,indira, nagar,infront of swarn jayanti park

                        Sir/ma'am,
                        I don't understand those who are following all rules and regulations still suffering from your customers care executive and courier boys. Due to covid 19 effect, if flipkart has tightened it rules for them so they are doing fake complaints, extra marked complaints due to that we customers are getting marked as blocked. Few days back i had called, email to you and time was provided 6 jun20'..4:00 p. M. Bt i didn't receive a single response. So shameful and mismanagement of huge chain.
                        Please i request u to unblock my account because it was not my fault... Most of the time i got my courier opened or non flipkart packing or sometimes it was single piece or broken. Whenever i complained to delivery man, he forwarded wrong remarks like unmatched, different item. Already i didn't get my huge money back from previous orders bt whenever i complained.. I don't know what showed in systems that they blocked my account... Still i m sitting quietly and writing mail... Bt if i will get no loyal judgement and response from your side so i can knock the doors of consumer forum that without my fault as a customer i am suffering for a long time and besides of hearing my problem flipkart had blocked my account.
                        Hope will get positive response.
                        Thanks.
                        Ruhi ahmad
                        [protected].
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2020
                        Flipkart Customer Care's response
                        Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                        Jul 08, 2020
                        Updated by Ruhi Ahmed
                        Bt it was not my fault, wat about my super coins...and wat about my second account which was BLOCKED cz there is not showing any unusual number of returns then why did you so...I need my another account should be unblocked
                        Jul 16, 2023
                        Updated by Ruhi Ahmed
                        Not resolved...thet are still
                        cheating
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          PRASANNA R N
                          Jul 6, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          1. Order placed on ~15th jun 2020.
                          2. Delivered on 17th jun 2020
                          3. Samsung technician visit and unboxing on 18th jun 2020
                          4. Damaged item was cancelled on 18th jun 2020
                          5. Still my item is lying idle as on 30th jun 2020
                          6. It was informed that technician will visit on 7th jul 2020
                          7. Today i see that my replaced order expired on return policy ended on 27th jun, wherein i have rejected the damaged item on 18th jun 2020

                          Support us in this regard, we require replacement and cash of 2.00.000 lak for making customer go to these hardship.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 07, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shivam99750
                            Jul 6, 2020
                            Report
                            Copy

                            Website: www.flipkart.com

                            Sir,
                            I had ordered infix hot 9 today. With taking all my efforts as i was unable to place order in last sale. But all my efforts gone in vain. You cancelled my order just saying that my account already purchased mobile.
                            I am really getting disheartened 😭 by your service. And will surely boycott your flipkart, if next order also got cancelled.
                            Already had an issue with return related.
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              Utsav chawda
                              Jul 6, 2020
                              Report
                              Copy

                              Address: Banglore

                              Dear ma'am / sir,

                              Name : utsav mohan chawda
                              Location : mumbai, 400066
                              Today i tried to buy -"moto one fusion plus" at 12:00 pm.
                              The amount is deducted from my account but no order is generated / placed.
                              Kindly help me with the same.
                              Attached is the screenshot of the same.
                              Money is deducted but, didn't received any order related message.
                              Amount deducted : ₹16, 999/-

                              Email : [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kiranmaia
                                from Hyderabad, Telangana
                                Jul 6, 2020
                                Report
                                Copy

                                I ordered 2 sarees and they delivered only one saree and they are not ready to refund the missed product money.
                                I have the received packet and saree as a proof.
                                This is not a small issue, they are just cheating customers.
                                Each saree worth 1088, that's not a small thing in this carona time.
                                It's clearly showing that packet won't sufficient for 2 sarees.
                                I am ready to fight against flipkart/seller in court as well.

                                Order id : od[protected]
                                Seller : krishnacreationsurat
                                Item : mansvi fashion embroidered bollywood net saree
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jul 10, 2020
                                Updated by kiranmaia
                                I am not sure why Flipkart people are requesting me to share voter Id, Pan card, Aadhar card?
                                Here issue is very simple and if they send any executive then also i will show him the package cover and product. It's clear that seller sent only one product instead of 2.

                                I can say one thing if flipkart entertain this kind of fake sellers then some day they will also be like Snapdeal for sure.

                                Flipkart customer support is just worst, they are not even responding. I am not sure how they can cheat people like this?
                                Jul 16, 2020
                                Updated by kiranmaia
                                Till now no one from the customer support reached me, Flipkart CCARE is not at all useful towards customers, they are helping fake sellers. If like this happen then one day for sure they will be like snapdeal.
                                Jul 27, 2020
                                Updated by kiranmaia
                                i am contacting flipkart from a month and till now they didn't responded. I called them emailed them but no use. Flipkart also not trust worthy.

                                Can any one help me how to file a complaint/case on flipkart.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abraham Tony
                                  Jul 6, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I ordered my laptop on 26th june, 2020 and promised date of delivery was 3rd july. I didn't receive on that date and changed to 4th. Again i didn't receive then i registered a complaint. They told yesterday i will get by 11th july. Today they are telling i will get by 13th july. What is happening. I need my product to be delivered asap
                                  Tracking id: fmpp[protected]
                                  Jul 27, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Please deliver as i am going through depression stage because of this delay.

                                  My product has reached nearest hub still its taking time to deliver. Please deliver it tomorrow itself.

                                  I'm in depression stage I don't know what i will do without getting my product delivered
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Parth Timani
                                    Jul 6, 2020
                                    Report
                                    Copy

                                    Address: India

                                    I joined flipkart affiliate program in 2018, and the have have their own payments rules like if you need egv (Electronic gift voucher) then minimum amount is 2500 and if you need money in bank account then you need minimum 4500 inr to transfer amount for the same.

                                    And recently in march i just made it to 2200 inr (Approved payments) in flipkart affiliate, after lockdown i just checked my affilate marketing stats and i realized that flipkart affiliate marketing program is not showing any previous payments reports and other details and my account balance in flipkart affiliate marketing program is zero!,

                                    I think flipkart affiliate program is fraud, i mailed their team so many times and they havent replied. I think flipkart affiliate program theft my approved payments.

                                    I have already uploaded documents which is required.

                                    For reference you can check the screenshot i have attached.

                                    I am hopeless and helpless. Kindly take the necessary actions against them. I have worked very hard and now i'm not getting my earned money.

                                    Please help me to receive my approved payments back in flipkart affiliate program.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2020
                                    Flipkart Customer Care's response
                                    Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end.
                                    Jul 07, 2020
                                    Updated by Parth Timani
                                    No, you can't close this application till i get the solution...
                                    i have already mailed them so many times but their is no response from your team.
                                    Solve my query ASAP.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sanjeevkumar010203
                                      Jul 6, 2020
                                      Report
                                      Copy

                                      I am not able to log in my flipkat account. It is showing "login unsuccessful please retry in a minute" help me please, what is problem wih my account.
                                      My phone no is [protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nitishme2010
                                        from Unnao, Uttar Pradesh
                                        Jul 6, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I have ordered Lotto shoes with order ID OD[protected]. But what I received was completely different model and size which was of no use to me. I files replacement request but was cancelled. I again talked to customer care and again raised replacement request but again was cancelled by flipkart. When I raised comolaint, everything was in order. like raised the complaint same day I received order and my request was genuine. I urge everyone not to use flipkart as they don't value your hard earned money.

                                        Nitish Sharma
                                        [protected]@rediffmail.com
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 07, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit