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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 971

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K
kusum goel
Jun 11, 2020
Resolved
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My relative (Sh. Virender gupta) ordered one mobile handset redime 8 for rs. 8000/- on 21.03.2020 vide order id od[protected] and payment was made online while booking mobile handset. However, due to national lockdown the product could not be delivered. Now, when lockdown has been lifted up, my relative talk to customer care of flipkart with regard to delivery of mobile. Flipkart customer care people asking him to cancel the order and get the refund. But now the same mobile handset is costing for rs. 10000/-. My relative wants delivery of the product as after keeping the money for more than three months they want him to take refund.

Desirable: delivery of product or refund along with compensation so that the same product could be ordered with increased price because default was on part of flipkart in delivery.
Aug 9, 2020
Complaint marked as Resolved 
Flipkart did not delivered the product. We finally had to cancel our order.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]

We have been trying to contact you on your number [protected]. However, there was no response.

We would like to inform you that your Redmi 8 (Ruby Red, 64 GB) order with order ID OD[protected] can't be delivered. We request you to kindly cancel the order.

We sincerely apologize for the trouble this might have caused. Your patience & understanding will be highly appreciated in this related.

Thank you for shopping with Flipkart, we value your presence.
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    J. Joshi
    Jun 11, 2020
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    I have booked the flight via flipkart for the travel dates in the month of april. Due to covid-19 lockdown, all the flight were cancelled. I requested for refund via email and tried contacting them over the call. But there is no way i am getting any response. The airlines has provided the credit shell but while booking the new flight, that credit shell is not working as it is saying to contact the travel booking agency i. E. Flipkart.

    When i go to flipkart website, my trip says completed. I have been trying to reach flipkart via phone and email but the call is getting disconnected and they are not respondoing to emails. This is harassment with the customer and taking advantage. Please refund my money!
    Flipkart customer support has been notified about the posted complaint.
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      P
      Param Kaur sidhu
      Jun 11, 2020
      Resolved
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      Resolved

      I had paid 938 for huggies diapers paint for my son. Amount was debited from my account no 8th of april. But order was not placed. And my money was not returned yet. I didn't received any revert back from this company yet. It has 2 months ago. But my query still is in pending. And the have marked it resolved. But it' is not. I request you to please see this matter and resolve it as soon as earliest.
      Jul 28, 2020
      Complaint marked as Resolved 
      it's not solved yet. They marked on their behalf not on mine. Because u didn't received my refund yet.
      Flipkart customer support has been notified about the posted complaint.
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        K
        kusum goel
        Jun 11, 2020
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        My relative has ordered one mobile phone red me 8 for rs. 8000/- on flipkart on 21.03.2020. However, due to national lockdown delivery of the above product not received by me during lockdown. Now, when the lockdown has been lifted up still they are not ready to deliver the product. Payment has already been made online while booking the product. On contacting flipkart customer care they are asking him to cancel his order and get refund for same. But, now the price of the product is rs. 10000/-. When he ordered the product with price rs. 8000/-, he want the delivery of above product. After lapse of three month they want him to take the refund of amount.

        Desireable. Delivery of order without further delay/ compensation alongwith refund so that same product can be purchased by him with increased price.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 12, 2020
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
        Jun 29, 2020
        Updated by kusum goel
        OD[protected] order id
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          S
          Sathish Sammy
          Jun 11, 2020
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          Address: india
          Website: flipkart

          Hi, so i had paced an order request for a bluetooth earphone and my order was getting cancelled and when i called the customer executive, they gave me a reason, saying the seller is not able to process the order, so i ordered in different companies brand through different sellers, still the order was getting rejected, i was using a gift card from slice pay, now either i need the product or i need refund to my bank acc not to my gift card acc
          Please resolve this issue
          Flipkart customer support has been notified about the posted complaint.
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            S
            Srinivas Chowdary Kuchipudi
            Jun 11, 2020
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            I had not received my product pocox2 which i ordered on 1st june it has reached the nearest hub on 6th june today is 11th june and not yet delivered and called flipkart customer care and they are saying they too dont have any information
            +1 photos
            Bhai aya apka mobile?
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              E
              Enamul01
              Jun 11, 2020
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              Realme bluetooth headset missing from flipkart package box.
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
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                Rahul_singh07
                Jun 11, 2020
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                I am rohan singh i have ordered a laptop for rupees 56400 on 7th june 2020 which endup showing bank error but 50000 amount was deducted from my account on 8 th june 2020. Order is cancelled but my money didn't refund. Payment was through othpg 101627 flipkart [protected]. Please refund my amount.
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
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                  J
                  Jagdish Gohel
                  Jun 11, 2020
                  Resolved
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                  Resolved

                  Address: 6, Chamunda Society, Opp. Raghuvir, G.D.Road, Saijpur, Ahmedabad, Gujarat

                  Dear sir,

                  I have been purchase dell laptop on 24th may 2020, and my order no is od[protected], invoice no - # fadzxf[protected] and i pay through credit card.

                  I have been received same delivery on 31st may 2020 and when open laptop and checked i have seen the laptop battery is not take charge. Then after i complain for same on 1st jun 2020 and give replace request. Then after i have received information the technical person visit on 8th jun 2020 and he approved return request then after i received my new laptop. Today is 11th jun 2020 still technical assistant not visit. For this i complain on phone [protected] to flipkart for technical assistant visit they give me many different time for technician visit but no one come for that.. Yesterday i have been received call and the persone said we not come for visit but give online resolution they give me mail and i try same steps suggested in email. But after that my laptop battery not take charge.

                  Sir today after 18 day i have not been received my proper product when i give money in advance.

                  Kindly exchange my dell laptop as early as possible.

                  Thanks

                  Jagdish gohel
                  Ahmedabad
                  Gujarat
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 12, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Aug 09, 2020
                  Flipkart Customer Care's response
                  Hi,

                  Order ID : OD[protected]

                  Product : Dell Vostro 3000 Core i3 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) vos 3581 Laptop

                  We would like to let you know that the seller has refunded Rs.28490/- on 01 Jul 20 to your bank account and it will be credited by 13 Jul 20, as per standard banking procedures. If you do not see the refund in your account by this time, please check the previous statement before reaching out to the bank.

                  Your initial product will be picked on or before 06 Jul 20

                  Please keep the initially delivered item ready along with all the accessories and price tags in the original product box.
                  The courier service provider will not be able to complete the pickup if any of the items present in the original package are missing. Please collect the acknowledgement receipt from the Wishmaster once the item is handed over.

                  If you face any issues/concerns about this query you can contact us on Flipkart toll-free number[protected].

                  Hope this helps.
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                    amanp94
                    Jun 11, 2020
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                    I ordered a tv on may 22nd. Tv got delivered on 26th. Technician came on 30th may to install. Tv was damaged, he marked a replacement, since then i am waiting to have either replacement or refund. But no body is giving me right resolution. It been 20 days. My 25000 is stuck in this tough times. Please help me out. I understand things are delayed due to covid situation but even flipkart is offering faster services in original shipment. I expect a 4-5 days but a straight 10 days is a way too long wait. I waited but still no resolution. Pick up date night was 9th june. Now i don’t know will they bring the replacement product along while coming to pick up the damaged one. Please need some clarity and quicker services.
                    Flipkart customer support has been notified about the posted complaint.
                    Pathetic service
                    Frustating

                    refund/replacement not received - Comment #3691503 - Image #0
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                      A
                      ankitbha0420
                      from Mumbai, Maharashtra
                      Jun 10, 2020
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                      Bajaj fan received body brown and blades green. Last 10 days I request 3 time for change but .U rejected my replacement request why. Now I go to consumer court against ur seller and u.
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        Sk365007
                        Jun 10, 2020
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                        Address: Gurudwara road,Narkatiaganj,Bihar,Pincode-845455

                        I took a washing machine from flipkart to the 23rd of march, and today I was getting more than 2 months old, and I 've got stuff broken. I' m calling for 2 months to get stuff back, but there 's no problem going on, and the executives are not providing the right information. I' m lying every day. Please treat this.
                        +1 photos
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                          C
                          chandra ravi
                          from Bengaluru, Karnataka
                          Jun 10, 2020
                          Resolved
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                          Resolved

                          I would like to raise compaint on flipkart on my recent order which is headphones. I received headphone on 2nd june and after listening to it i was not satisfied with performance and want to return it and claim refund. But flipkart associated one technical visit from jeeves where one person visited home and took picks of the product. He tested it and he only decided it is working fine and simply rejected my refund. I told him performance is very bad and that guy didn't had any testing kit itself and he simple tested headphones by connecting to my phone and listening one song and finally said it is fine. What the ### testing is that ? These jeeves service and flipkart guys are simply playing with people and return policy is worst compared to other online platforms example Amazon. I would request to file a complaint against flipkart and refund my amount as soon as possible as i have packed the product with out missing single tag. Attached order images
                          +1 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 12, 2020
                          Flipkart Customer Care's response
                          Hi, We're sorry to hear that you're facing issues with your JBL T450BT Extra Bass Bluetooth Headset (Black, Wireless over the head). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
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                            S
                            Sreekanth SS
                            Jun 10, 2020
                            Resolved
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                            Resolved

                            I have ordered a treadmil on "mar 14" and received a "dead on arrival" machine and i have filed return request immediately, but they delayed in response by 3 days and then told to wait for 3 more days. Finally they said return request is approved and due to covid lockdown, they will take it after lockdown.
                            But after lockdlown when i have reopened the request, they told it will be taken in one week or so for 4 times multiple times.

                            Finally to my surprise, they are telling since it has already crossed return time, they won't be able to take it back. What is planned cheating strategy which was never expected from a brand like this?

                            Order number: od[protected]
                            Ticket number: incident: in[protected]

                            I hope this will reach to high personnel of flipkart and hope i will get justice.
                            Jul 15, 2020
                            Complaint marked as Resolved 
                            Flipkart has responded with resolution. Thanks for all.
                            Flipkart customer support has been notified about the posted complaint.
                            Flipkart Support Team, Please check the attached image..!

                            flipkart cheated on my order taking covid as advantage - Comment #3691437 - Image #0
                            No response from flipkart yet..!
                            No response from flipkart still!
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                              J
                              Jyotirmoy Talukdar
                              Jun 10, 2020
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              They said that they have refunded my money to the bank account on 26 may but till now the money hasnt been credited to my account. The flipkart team told me to file a complaint on sbi complaint support where the bank asked me for the reference number but the reference number flipkart provided me was shown invalid. I am requesting a call from them but they arent calling me after that. I have even emailed them but i got no response. I purshed the phone on 13 may and cancelled it that day. I had paid them using my sbi debit card. Flipkart is not responding now. It was totally a wrong decision to trust them.
                              +3 photos
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 12, 2020
                              Flipkart Customer Care's response
                              Hi, We are sorry for the trouble caused. We're writing to you about your POCO X2 (Atlantis Blue, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 13 May 20 with the reference number P2005132004502690035312. You can see the refund amount in your PhonePe wallet by now and you can check the available balance here: http://fkrt.it/bqrfRzNN. You can transfer this money to your bank account any time using the ‘WITHDRAW’ option under 'PhonePe Wallet' and the amount will be credited to your account instantly. For more details on your PhonePe account click here: http://bit.ly/2n8QtcH. Hope this helps.
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                                Akangmongla Lio
                                Jun 10, 2020
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                                OD[protected]. the delivery date was 26th May and days of postponing the delivery till 10th June, they just cancelled. I did not even say yes to be refunded and they just did.
                                +1 photos
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                                  S
                                  Satish polinati
                                  Jun 10, 2020
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                                  I order realme 5 pro mobile on 1 jun 2020 from flipkart, which was reached my nearest hub at 8 jun but not delivered, so i have raised many compliments towards flipkart, i have to my nearest hub to collect percel but they didn't gave me it.
                                  +2 photos
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                                    Jagriti46
                                    Jun 10, 2020
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                                    Address: India

                                    There is a website https://vimilmantjayshi130.clickfunnels.com/instagram-template[protected]?fbclid... it asks for address and mobile number then will let you pay via upi on gyan singh account but won’t send any tracking order details
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Rachna1307
                                      from Delhi, Delhi
                                      Jun 10, 2020
                                      Resolved
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                                      Resolved

                                      Order id: od[protected]
                                      Seller: supercomnet
                                      I placed an order amounting 3918 (2×1959) of as it is whey protein 2 kg (2 in quantity) on 1st june. On 3 june when wishmaster came to deliver, i asked him to swipe the card, but he was not having swipe machine, then i asked him to wait for 10 mins so that i can arrange the cash for the same, but he was too unsupportive to wait, in 4-5 mins or so he started saying that he cannot wait, i asked him to reattempt then, he went & placed the cancellation request. When flipkart called me to confirm whether i want to cancel, i said "no, i didn't asked him to cancel at all". I was then assured of reattempt. On 4th june, i contacted the support as no reattempt was made, they assured me that ur order will be delivered by 8 june as there is some unexpected delay, on contacting support on 8 june, they asked to wait till 9 june stating that on 9 june it will surely reach me, when i contacted on 9 & filed a complaint against flipkart on consumer forum, they reverted back stating issue will be resolved by 11 june. On 10 june ie today, when i woke up, i saw the status of my order stating "as per ur request ur order is being cancelled".

                                      I mean is it a joke, in these 10 days i contacted support almost 8-9 times to ask the whereabouts of my order.

                                      Issues:
                                      1. Behavior of wishmaster very unsupportive, refused to wait & placed cancellation without my approval. Action should be taken
                                      2. Flipkart support was providing dates only 4th june, 8th june, 9th june, 11 june.
                                      3. When today support transfered the matter to senior authority, they too had nothing to say except sorry.
                                      4. Why should i reorder as i waited for that order from 10 days, never asked for cancellation. & if there is no option other than reordering, i should be provided the items in same price as i ordered on 1st june, it is costing me 600 rs more now.
                                      5. I will surely take this matter to consumer court, if not resolved as if flipkart do this to a flipkart plus member. I have ordered for about[protected] rs in last 2 months only, still if i am facing these issues it is a matter of concern.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 11, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Aug 09, 2020
                                      Flipkart Customer Care's response
                                      Hi,

                                      Order ID - OD[protected]

                                      We are sorry to inform you that the order has been cancelled due to unforeseen reason.

                                      Your understanding is appreciated.
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                                        Gayathri3nair
                                        Jun 10, 2020
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                                        I ordered a mobile set of 1399 in the sale from najra begum, at [protected]@ybl, and i think its a fraud
                                        +1 photos
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