Flipkart Complaints & Reviews

Flipkart team delivered a defective washing machine and they admitted that they will pickup the product and refund the money. As per their promise it supposed to be picked up in march and i was given with multiple dates for pickup may14, 31, june8, 9, 10, 29, 30, july 8, 9. I got a below message on july 2nd "return update: pickup services have resumed and your bosch 7 kg fully automatic front load silver is scheduled to be picked up by 09 jul 2020. Please keep all items received ready in the product box, along with the tags, accessories, and the invoice for a seamless pickup experience. Kindly note, the pickup date is subject to change based on the government guidelines for your zone. Thanks for your patience. Regards, flipkart" but in their website, they have cancelled the pickup on july 3rd. I have lost in flipkart company, i have almost spent 32000 rupees and mentally under depression for more than 4 months starting from march 7th to till date. Please consumer forum, interfere into this situation and do the justice or else i have to take weird decision like commit suicide. Being a middle class family, i know what is the value of 32000 especially during corona pandemic. I have already detailed everything in ticket 2073373. Company replied that they have tried to connect me and asked for alternative number. I have almost raised 42 complaints and in every complaint i have provided my alternate numbers but they didn't provide any resultion. I have tweeted around 60 tweets to flipkart ceo but there is no resolution. One of the tweet is https://twitter.com/Pradeep42978737/status/[protected]?s=09

As i'm purchasing a mobile for my friend. Due to flash sale i ordered it to his address. And after that they blocked my account. Even complaining they still didn't unblock it.
Kindly help me regarding this. Supercoins were pending in that account.

Sir,

I had purchased a Huami Amazfit GTS Smartwatch with Order Id is OD[protected] in flipkart online merchant on 08.03.2020 for an amount of Rs.9999/- and transferred the amount through my debit card EMI. On the same day I was cancelled the item duly requesting my money back. Further, The flipkart was accepted my cancellation request and they given a refund reference No. IN[protected] and message to as "We’d like to confirm that the seller has refunded Rs 9999/- to your State Bank Of India account on 08 Mar 20 with the reference number: IN[protected]. This amount should have been credited to your account by now"

But, the amount was not credited to me...

Further, I was contacted to flipkart merchant through customer care department which is amount not refunded to me. They were suggested to me as "You may contact the bank and raise a dispute form in "Charge back" and the same was done myself in bank.

In this movement, the bank was opened a loan account which i transferred through debit card EMI pre-approved loan for an amount of Rs.9999/- and charge the interest to me and deducted EMI from 04/2020.

So many times, I went to the bank as well as contacted to the flipkart, but my problem has not solved till to date.

Finally, the bank authorities had checked and verified of my bank account and its confirmed as "the amount was not credited from 08.03.2020 to till to date i.e. 05.07.2020 and also the provided refund reference No. IN[protected] is invalid and its a fake reference". Further I was closed my pre-approved loan account from my OWN FUNDS. and paid including Interest of 2 months.

In the above circumstances, totally the flipkart is a very fraud and failed to refund my money even lapse of 5 months... it is very negligence of the flipkart and not perused, not verified, not initiate the refund my money..

I am suffering and facing much difficult with the flipkart, because I am very poor as a financial problems..

So, please verify and take action against the flipkart to refund my money including my damages also

I am providing all the details and the same are herewith attached which is I was done in these 5 months

Further it is also informed that, I was complained in your Consumer forum website previously...

Thanking you sir,
Y/f
M.Sravan Kumar
Ph.No. [protected] and [protected]
mail.ID: [protected]@gmail.com

I have been purchase a IFB 6 KG washing machine.On 26th june Installation person came and make the installation then when I use it make noise. Then I call to the installation person he says he will come tomorrow. On 27th june come to me and find the product is damaged from outside back. He told me return the product because it's a damaged. I make return the product and there was given a time to technical person will visit on 2nd july but no one came and then give a date on 4th july. Still now no one came to approve the return. I call to customer care many time but they tell me only for waiting. In this time my EMI will be start and O have to pay extra interest also. My money also engeged and I can't utilities the product. Now I get a message my problem will be short out on 9th july. It's too much for waiting and I feel tension that they will not return my money. There have also no exchange option. Request you to kindly take step on it. My mobile no is [protected]. Email address ghosh.[protected]@gmail.com.

Hi team,

Date of order:-23/06/2020
Date of the incident:-28/06/2020
Client name:-suraj acharya-contact no:-[protected]/[protected].
Reason for compliant:- i have order product from flipkart on 23rd july bcoz good offer for product seen, after ordering product i have started tracking product (Also attached pic of delivery track for reference), later product reach to nearest hub, and also tracking details showing same, i was waiting for delivery agent boy contact number with pin but neither msg receive form delivery agency nor no call and product got cancel on 28th june without informing. Need reason for this
Also product was prepaid, if i want to cancel my order than y i should order prepaid, payment mode was by credit card which i converted the amount in emi with processing fees for same.
Tried calling many time spoke to many people (You can check call history in system, ans also way i talk to them after this bad service) but they cannot provide any solutions told sorry sorry sorry but they are sorry cant pay my processing fee and emi and apart from them y i didnt told to transfer my money
For an example:- if i buy a product from market than that product is mine, not the seller. So seller should give the product to mine, i will see what to do with my product not an seller.
Please i need revert on this... Flipkart is doing fraud with me... And i am regular buyer of flipkart if this doesn't resolve i will circular this in review...

I am mayur tandel, on 4th july order id:- od[protected]
While doing google pay transaction some error came and payment got debited from my account but order not placed
From the yesterday i have been raising complaints about this i called both sbi bank and flipkart customer care but nobody responding properly. Bank has given transaction id and said amount is delivered to the other party.
Flipkart customer care told me that your amount will be refunded in 24 hours but it still not done yet.
This is my transaction no. Pzt[protected]t45a201

Hi team,

Date of order:-23/06/2020
Date of the incident:-28/06/2020
Client name:-suraj acharya-contact no:-[protected]/[protected].
Reason for compliant:- i have order product from flipkart on 23rd july bcoz good offer for product seen, after ordering product i have started tracking product, later product reach to nearest hub, and also tracking details showing same, i was waiting for delivery agent boy contact number with pin but neither msg receive form delivery agency nor no call and product got cancel on 28th june without informing. Need reason for this
Also product was prepaid, if i want to cancel my order than y i should order prepaid, payment mode was by credit card which i converted the amount in emi with processing fees for same.
Tried calling many time spoke to many people (You can check call history in system, ans also way i talk to them after this bad service) but they cannot provide any solutions told sorry sorry sorry but they are sorry cant pay my processing fee and emi and apart from them y i didnt told to transfer my money
For an example:- if i buy a product from market than that product is mine, not the seller. So seller should give the product to mine, i will see what to do with my product not an seller.
Please i need revert on this... Flipkart is doing fraud with me... And i am regular buyer of flipkart if this doesn't resolve i will circular this in review...

My flipkart account number is [protected] an my order it is OD[protected] . Realme buds air of 3999. I have ordered realme buds air on 1st July and it is delivered on 3rd July. I am shot a unboxing video .After unboxing I will open the buds box then after I will see that the colour of the buds is different then what I ordered. I will call immediately to the customer service that I will ordered the buds in white colour and received in yellow colour . Then they do not do anything that they are unavailable to put refund or replacement request. As there is a technical issue. And they said that you will do yourself in the my order section . On my order section I will be unable to do anything as it's as that for any query contact your branch authorised service centre. then I will call brand authorised service centre and side that I will ordered white colour buds but I will receive yellow colour. then decide jewel contact your shop for any merchant where you want to purchase the buds. And said they will do when there is a defect in the item not in the case of different colour received. Then I am call again to Flipkart customer service there again said that there is a technical issue after 2 days so I am unable to do anything and the customer service is also unable to do anything so tell me that what I do now.o am in strees

I have ordered 2 pairs o[censored]nisex blue flip flops slippers size 7 along with one boat 235v2 bluetooth headset and crocs reviva women blue flip flops. All items have been delivered except 1pair o[censored]nisex blue flip flops slippers as mentioned above.

Hey flipkart team, it's 4 months for today that my account was banned from playing games... I know that seller is disabled my account from playing games...! For how many days 😒 it's already 4 months... I never expected such cheap, poor decisions taken by a big platform like flipkart 👎🏻👎🏻... Flipkart is losing their value by taking such cheap decisions... I hope you unblock my game zone account... 😒...

My account - [protected]@gmail.com

Dear Sir,
in my log in user id [protected]@gmail. i am trying to purchase laptop with gift card vouchers and creidt card. but above error is showing.transaction was declined on the basis of risk checks flipkart. please resolve as soon as possible.

FILP CARD ORDER ID OD[protected]
Delivered on 05.07.2020
by EKART [protected] (PIN 175)
COMPLAINT NO. [protected]

Please collect your item IMMSZZ TRADING AK 47 TOY

brokent toys received SMS NOT RECEIVED FOR RETURN GOODS

The dimension of the table that is ordered show different details in 3 different places.

1. In the images it shows 45Inches (84cm) X 30 In X 30 In.
But 45 Inches is not 84 cm !!! This is so wrong

2. In the Specifications section
"Table dimension" it says

Table Width : 84 cm
Table Height : 76.2 cm
Table Depth : 76.2 cm

3. But also, the the same "Table dimension" section it says:
Other Table Dimensions : Dimensions:- Table: Length 46 inch x Width 35.4 inch x Height 29.9 inch

My mistake was to take image reference and order the table thinking its 45Inch table.

Now since Im seeing different details in different places, Im confused and deeply worried what to expect on delivery.

The seller information is not available to check the correct dimenstion.
As this item does not have cancel option after 24Hr of booking its such a bad transaction.

Thanks for understanding.
Vishnu
[protected]

I had placed order for roadster shirt on 27th of june and I had not recieved my delivery even till yesterday
I had raised my complaint many times and support agent at flipkart promised me that my order will be delivered before 9th of July and when I contacted them again yesterday they cancelled the order themselves without my permission. I've wasted my time and internet to select a good shirt for my dad and waited for flipkart sale to begin and placed the order when the sale started! Today the same shirt is priced more than double, and they just cancelled it! If I contact the customer care they said we cannot do anything for that we're really sorry, we cannot give you compensation or for same price it's upon the seller! If that is the case then does flipkart has no responsibility? Is it just a platform for sellers to sell and make money and chest people by sending used products or is it on the side of consumers?
I am being so cheated by flipkart that they made me waste my time and everything to select my product and without notice they cancelled the order and they are so helpless and desperate to play with consumers, I asked the support agent to connect me to their higher authority or manager and they said no we cannot do that and cut the call!

Ordered a brand new iphone thru flipkart with 7 days replacement policy, the product is defective, am unable to activate, flipkart doesn’t have replacement option, expect me to deal with apple

I have ordered small washing machine which is only washer no dryer included and the top of the machine was not fitted, so we wanted to return the product and get the refund amount but the flipkart customer support said that only defective product can be returned and we didn't see the total product completely, and they said it cannot be returned, our money wll b wasted, please help regarding this issue

I am pravin from Dindigul, I have health issues and working Online from home. I also do online surveys for which I get Amazon or Flipkart gift vouchers Payment it's validity for 1 year from the date of Received Payment. I started adding vouchers from February 2020 in Flipkart wallet "afer my previous voucher balance is over". Total 45 cards net worth 24500₹ out of 45 cards 44 cards validity expired only after February 2021 only one card value 500₹ expired October 2020 till 23rd June my balance remains 24500₹ but on 24th June when I chrck my balance they debited 4700₹ from 7 vouchers without any purchase done at Flipkart out of 7 Voucher 6 worth 700₹ each & onewone worthvworth 500₹ All 7 tvouchers validity remains till jan - june 2021.

I complaint about the issue in customer support one lady called me 4 days back ask full details about my issue then ask card numbers & said cardi still in validity it's midtake from Flipkart end we will activate the card within 48 Hrs & then I call you & assist to add card agsin in wallet. They didn't call me more than 3 days afterwards I raised a complaint again same person called me and said contact the provider . I said money is in Flipkart wallet for more than 2 months how could you say to ask provider. She said again give as 48 hours but when check my status ofsof my complaint she closed my complaint as issue resolved . I need to log a complaint against Flipkart I have full evidence even voice record of the conversations. Plese take further action. Here the conversation voce record google drive link

https://drive.google.com/folderview?id=1xsDN_mG9aASf2LtjTD03ORW9MxpuFPw9

I also share the screenshots of my balance amount in June 4th which I shared with my friend on whatsapp at that time my balance is 21109₹ afterwards I add 11 gift vouchers worth 3400₹ (8 cards worth 500₹ each, 1 card worth 200₹ & 2 worth 100₹ each ).
I purchased things using Credit card or debit card or Flipkart pay later options but d"purchase any products busing Wallet Money I saved this money for further purchase". But they detected my money for nothing even validity remains till 2021 .

Also added screenshots of my lost cards from my wallet

Please log s complaint against them and take necessary action. I think most of them affected by the same issue but Flipkart not taking any steps to solve it.

Just before this lockdown i booked my flight from flipkart app in air asia. The flight got cancelled by airline and i requested refund.
Booking id - lzys7p
Got an email from airline on 14th april 2020 that the refund was successful.
Since then i have been continuously contacting flipkart till today i. E 5th july 2020 and all they say is "money will be refunded in 8-10days"
They just keep playing with someone's time and hard earned money like it's a piece of cake. I need my refund.
While typing this i contacted flipkart care again. We talked over the phone and it went on for 15minutes and more and the call got disconnected automatically. Great.
Flipkart booking id - ff[protected]

Hi flipkart,

I received boat rockerz 255f bluetooth headset on 30th jun '20 and i found there is a voice delay in the headset so i applied for refund on 1st july '20 so there is no response from your side for the refund process. According to your timeline there is a call with the executive is expected by 2nd july '20 but i did not get any call regarding refund from your side, so please help me this.

Refund id:[protected]

Thanks
Yuvraj rathod

Order no od[protected]

We have been delivered a product which is not as per our order. We have asked for return but ekart person has refused to take back the cup sets saying there is no brand name. We cannot insert a brand name now because we have received without the brand name. We have regularly ordered and accepted products from flipcart and we have no reason to lodge a false complaint. Please stop this harrasment, which amounts to fraud by flipcart