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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 977

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K
Kamaldeep Duseja
Jun 1, 2020
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Tried calling toll free no and also e mailed the invoice that clearly shows discrepancies but e mail was not received as the add has changed and customer care is sending msgs of not being able to contact which is just a sham
Kindly resolve the matter
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    sachin_baluni
    Jun 1, 2020
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    Hello sir,

    My name is sachin baluni i have registered my flipkart with [protected].

    Flipkart block my account and give a reason to me that i return products, one thing i want to clear with all the marketplace that if we don't get the thing which i paid for then obviously we are able to return the product with in the return policy days.

    Thanks and regards
    Flipkart customer support has been notified about the posted complaint.
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      Anusuya Tudu
      from Muzaffarpur, Bihar
      Jun 1, 2020
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      Address: Raigarh

      I have done payment twice, first one being technical error transaction named orthpg 365287flipkart mumbai. Please look into the matter. And return the money.
      Flipkart customer support has been notified about the posted complaint.
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        HarshTomar
        May 31, 2020
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        I ordered a bajaj majesty mx3 1250 w steam iron for 1049 with cash on delivery feature i received the order but did not like did so i appiled for returning the order and the flipkart person came and took the back but since then i have not got my refund and now the order is also not showing in my orders. I have no clue as to what happened to my order and my refund. Please help.
        Flipkart customer support has been notified about the posted complaint.
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          Sujanta Pal
          May 31, 2020
          Resolved
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          Address: Flipkart
          Website: www.flipkart.com

          Sir

          I have not received the refund of around[protected]from flipkart for products returned in the duration of oct nov 2019.when i cal the customer care they ask to contact bank and state bank says contact seller.its been 7 months i m struggling fr refunds pls help me.

          I am attaching pictures o[censored]nrefunded items and also bank statemnt with no refund on these products.
          +9 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          May 31, 2020
          Updated by Sujanta Pal
          All order Ids not refunded.

          1.OD[protected]VAN HEUSAN CHECKERED MENS SHIRT rs 1349.

          2.OD[protected]METRONAUT WOMENS JACKET, RS 514/-

          3.OD[protected]BATA CADUALS FOR MEN, RS324/-

          4.OD[protected]BATA WOMANS BEIGE HEELS, RS 779/-

          5.OD[protected]LAXMI GANESH TEA LIGHT HOLDER, RS170/-

          6.OD[protected]RARS WOMAN BLUE TOP, RS 281/-

          7.OD[protected]DRYSTATE SOLID WOMAN ROUND NECK TSHIRT, RS299/-.

          8.OD[protected]KOTTY SKINNY WOMANS BLACK JEANS, RS559/-
          Verified Support
          Jun 02, 2020
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID or contact number in order to assist you further. Hope to hear from you soon.
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            Sachinv079
            May 31, 2020
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            Address: Flipkart

            I was recently purchased an l. G split a. C from flipkart.
            During installation it was seen that inter connecting wire in outdoor unit was missing out of the box.
            I was called flipkart for the same but they did not provided me any solution. At that time the service engineer fitted the indoor unit of ac after cutting the wall and mounted that but when he opened outdoor unit it was seen that inter connecting wire was missing in box. Flipkart executive suggested that lg will inform to flipkart for same but lg service engineer confirm from office then lg service centre confirm that they have no mode to communicate with flipkart.
            My only indoor unit was mounted on wall and outdoor unit becomes useless in absence of inter connecting pipe. Service engineer inform me for extra 2400/- for this interconnecting unit.
            I want my money back of 2400/- or provide me missing inter connecting unit
            Flipkart customer support has been notified about the posted complaint.
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              saktiranjan
              May 31, 2020
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              My Flipkart Login ID: [protected]
              I was facing some issues while purchasing Electronics items through Flipkart. I have raised complaint several times through their customer care executive but all efforts went in vain. Then I took the help of social media platform Facebook and Twitter to know the root cause of the Order cancellations from Flipkart side. In response, they assured me that issue will be resolved in few days time. But what they did is, They blocked my Flipkart account permanently by stating the quoted reason "our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account." I don't understand the point of blocking my account by mentioning a false reason which I had never intended to. Then I tried to connect with them through Customer care number but the it's saying NOT A Valid NUMBER. Then I tried to contact with them through Twitter again. Instead of providing solution they are providing the same reason again and again and upon asking for more clarifications they were simply ignoring my tweets and messages.

              I have attached screenshot of all the tweets and private messages with Flipkart.
              +6 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 02, 2020
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
              Jun 02, 2020
              Updated by saktiranjan
              Order ID: OD[protected]
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                Amol Dargude
                May 31, 2020
                Resolved
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                Hi, i have ordered samsung s9+ on 21st march'2020. And govt annouced lockdown due to which delivery of product get extended. I underatand the govt policies n guidelines very well n that was the reason i was waiting for delivery if the product. But now the restrictions has been taken back n all the non essential items are also allow to deliver. However flipkart is not trying to deliver my product till now nor any of the customer care excut8ve giving me true picture of delay in delivering my product some is saying your product is in nearest hub only, someone is saying its misplaced and someone is saying its in mumbai. Its been almost 2 months n 10 daya now n still im waiting for the delivery. However i had ordered realme band from my brother's account (Pankaj dargude) on dt.23rd may'2020 and received the delivery of the product within the 5 days only. This band also dispatched from the gurgoan n my previous order which is samsung s9+ also dispatched from gurgoan. If band can reach here in 5 days then what are the challenges flipkart is facing to deliver product which is ordered on 21st mar'2020. It seems like you have received the amount for the samsung s9+ n that is the reason now u r not worried about the product n now u r concentrating on the cash on delivery order. So that u will earn some more amounts. I had sent an email to to flipkart ceo as well, consumer forum and cmo maharashtra was marked in cc on that mail.
                Request to please look into this n provide resolve my query at earliest.
                To check my order my flipkart account's registered mobile no. Is [protected]
                Product order : samsung s9+ amt. 24, 999/-
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 01, 2020
                Flipkart Customer Care's response
                Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Samsung Galaxy S9 Plus (Midnight Black, 64 GB)'' and will be delivered to you on or before "6th Jun 20''. Have a nice day!
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                  D
                  dim Ojha
                  May 31, 2020
                  Resolved
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                  Address: ANNAYA CREATIONS, H.NO 3070 NEW HOUSING BOARD COLONY OPP KATRIA LAND PANIPAT-132103

                  Sir/madam

                  I had orded a jokey varsity women maroon track pants 1305rplgm (Order id: od[protected] sold by annaya creations, h. No 3070 new housing board colony opp katria land panipat-132103) on 25th may 2020 and today (31st may 20) i got that package. Unfortunately, that package had nothing but some hard papers. After opening i immediately informed the delivery boy and he told me to send an email. I am taking this kind of irresponsibility very seriously. I am really confused, whether i should continue the service flipkart or not. I need the that product as soon as possible

                  This is my complain and in future, i will send you three reminders, i hope i will get the help from you otherwise i have to take legal action.
                  +1 photos
                  Aug 18, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 01, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Aug 09, 2020
                  Flipkart Customer Care's response
                  Hi,

                  As per your telephonic conversation with the team, we would like to let you know that the seller has refunded the amount of Rs.749/- on 3rd of June and will be reflecting back to source by 11th of June.

                  Kindly revert to the mail for quick assistance.
                  I also got wrong product from this seller. Flipkart should band this type of seller. I ordered a laptop hard disc but I got Ghadi Detergent Soap.My OrderId : OD[protected]
                  Seller Info:
                  ANAAYA CREATIONS, H.no 3070 new housing board colony opp katria land, , PANIPAT - 132103

                  received empty package - Comment #3743499 - Image #0
                  received empty package - Comment #3743499 - Image #1
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                    Pradipmishra88
                    May 31, 2020
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                    Address: 37/2 anand flat, near police station, bapunagar, Ahmedabad-380024

                    I have ordered ac from flipkart vide order no. Od[protected] on 19 th may.
                    But till date i have not received any valueable updates from your executives. They are useless. I feel cheated and harrassed by you. You had a good faith in your company but now i will never order again from your company.
                    My number [protected]
                    [protected]
                    Please resolve this is as soon as possible and deliver it to my house.
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry to let you know that your order for the product 'Hitachi 1.5 Ton 3 Star Split AC - White' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Jun 20 and it will be reflecting in your account by 10 Jun 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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                      awadesh1402
                      May 31, 2020
                      Resolved
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                      Resolved

                      Address: Banglore

                      I was purchased a mobile phone on 25 may 2020 and it was delivered on 26 may 2020.
                      But mobile is deftected item. It's not performing well and suddenly shut down on 27 may 2020. I was trying to do switch on many time but unable to swith on.
                      Then i was make a return request on flipcart portal and still no response from flipcart side.

                      It's a very bad experience with flipcart and executive who is taking care my complaint.

                      Request to please replace my order or refund my money. Otherwise i'll complain again flipcart in consumer court.

                      My order details is - order od[protected]

                      Thanks,
                      Awadhesh yadav
                      [protected]
                      [protected]
                      +1 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Aug 09, 2020
                      Flipkart Customer Care's response
                      Hi,

                      Order ID - OD[protected]

                      We would like to inform you that the replacement product has been delivered on 06 June 2020.

                      Hope this helps.
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                        K
                        keep in touch
                        from Hyderabad, Telangana
                        May 31, 2020
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                        Iam mallesh my mobile number [protected], i ordered microoven and received on 14th may, they said they provide service engineer for installation but not provided, if we install they said warranty not covered, it's order id_od[protected]. They misleading customers. Please take action w
                        Flipkart customer support has been notified about the posted complaint.
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                          mohammad.sahil
                          May 31, 2020
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                          I received a dead product from flipkart, the trimmer neither charges after keeping on charge for 5 hours nor it trims even when put on power. Its totally useless, i reported the issue on next day of delivery but the product has neither been replaced nor the amount refunded.

                          After talking to customer support flipkart says that product has no return policy, but this policy is totally one sided. This should be applicable only for working products, and not on dead products that we receive. This is completely misused by sellers to send dead/discarded products to gullible customers. I have anyway decided to stop using flipkart and use amazon instead if this issue us not resolved.

                          I want the refund for the product.
                          Flipkart customer support has been notified about the posted complaint.
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                            Taher Siddiqui
                            May 31, 2020
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                            Address: Flipkart hub Hitecity
                            Website: Flipkart

                            I ordered on 21of may pocox2 purple 8gb ram 256gb memoru still haven't on daily basis i requesting to flipkart customer care they didn't solve my issue many time i raise please requesting on urgent solve my issue
                            +1 photos
                            On Flipkart, Moto g8 plus is unavailable for my pincode . Its showing out of stock for my pincode .Please make it available soon.
                            Pawan11 kumar's reply, May 22, 2020
                            My pincode is a orange zone110059, yet 90% of products on Flipkart including moto g8 plus is showing out of stock for my pincode
                            Have you got the product yet
                            Have you got the product yet
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                              Sknims
                              May 31, 2020
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                              Address: 12/Q PATWAR BAGAN LANE, Kolkata 700009

                              Respected sir

                              I am nimsha ali from kolkata. Last time is used my super coin for purchase shemaroo one year subscription pack but the code i received it was invalid not entered into shemaroo apps.

                              I will contact previous but my issues is not resolved yet.

                              So it's a humble request from my side do a needful to me.

                              My contact number:[protected].

                              Thanks you

                              Warm regards
                              Nimsha
                              Flipkart customer support has been notified about the posted complaint.
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                                dinesh8403
                                May 30, 2020
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                                Hi sir

                                I am proplus member and i bought one superdry tshirt but when i opened i got different superdry tshirt so i raised return request but your team rejected my return request and blocked my account. Please unblock my account and refund my amount.

                                If you can not unblock my account then atleast refund my account. I am not rich person like you. Please refund my amount.

                                Thanks
                                Flipkart customer support has been notified about the posted complaint.
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                                  Kumar Alap
                                  May 30, 2020
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                                  Address: G-2, 6/155, Media Enclave, Sector-6, Vaishali

                                  I am a highly dissatistifed customer who is feeling harassed by the unprofessional behavior of flipkart and its employees yet again. I have been a victim of flipkart before and stopped using its services for online shopping way back in 2017 but thought i should give another try hoping things have improved but i was wrong. If wish to check, my account is on name kumar alap (Registered mobile number: [protected])

                                  This is regarding a recently placed order o[censored]berlyfe two seater sofa cum bed (Order id od[protected], order placed on may 09, 2020 that costs inr 8199. Got advised that order will reach me on may 19 and was even shipped on time to reach nearest 'ghaziabad_central hub' on may 16, the district i stay in. Since then i have got in touch with customer service team of flipkart three times and each time, they suggest they have escalated my issue to the concerned team and i will get an update within 48 hrs. I have not been advised on any tentative date of delivery and no other update on the issue all three times. When i called 2nd time (May 24-25), i suggested that i[censored]nable to deliver by 30th may, i will cancel my order. No when i tried to connect with customer service executive (Shubnam) on 30th may, i was again given the same response and when request to cancel my order, i was advised that i can't cancel my order since its in transit and an excuse that my area is in containment zone, where as they have themselves delivered 3 other products in last 10 days, leave other e-commerce companies who have delivered more than 15 items to my address in last 1 month. This puts me in a fix of a situation because for 20+ days, i am not able to receive an order, not getting an update on tentative delivery date, not getting a response from team on possible reason for delay, not allowing me to cancel my order so i can place the order with other a much reliable platform for e-commerce. Please sort this matter and close this issue so i can get relieved of the displeasure caused by flipkart yet again.

                                  Also, its amazing, how there is no email id to connect with for an issue from flipkart. Kudos! God knows how you all are still in business and no doubt your arch rivals (Amazon) are prospering. Does your management ever pay attention towards customer issues, social media is full of it.

                                  Kumar alap
                                  [protected] 
                                  Flipkart customer support has been notified about the posted complaint.
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                                    tet club
                                    May 30, 2020
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                                    Address: VILL- MADHUCHHAPRA, PO-MINAPUR, PS-MINAPUR, DIST-MUZAFFARPUR

                                    Sir,... I have account on flipkart with no [protected] with username as rahul kumar. As i have lost this number, so i want to change with my new number i. E. — [protected]... And also there is no email id registered on this account.. So also help me registering the account with email id i. E. — [protected]@gamil.com. Please do this kind act asap..
                                    Flipkart customer support has been notified about the posted complaint.
                                    Issue has not been resolved yet.
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                                      Abhiparna
                                      May 30, 2020
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                                      Why not delivered my product..
                                      They also have seen to kolkata and kolkata for 3 months
                                      +1 photos
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                                        MUNENDRA SETH
                                        May 30, 2020
                                        Resolved
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                                        Resolved

                                        Address: Indira Rajpoot

                                        Dear sir
                                        I have place a order to flipkart order id-od[protected] for two bottle of farganic acv honey 500-1 vineger 500. I received the order on dated 28.05.2020 but there is only one (01) bottle in that packet. I complain same time to delivery boy he told that cancel your order, then your money will be back.
                                        1-i order for two bottle
                                        2- i paid amt for two bottle
                                        3- i received only 01 bottle in packet.
                                        Kindly arrange to send one bottle as early as possible. Other wise i will go to consumer forum, also write to pm modi ji and others.

                                        I have already booked a complain on 29.05.2020

                                        Your's
                                        Indira rajpoot
                                        Near narayan dharamshala
                                        Jhokanbagh jhansi -284001
                                        Mobile no [protected]
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Aug 09, 2020
                                        Flipkart Customer Care's response
                                        Hi,

                                        order ID - OD[protected]

                                        We would like to inform you that the replacement product has been delivered on 05 June 2020.

                                        Hope this helps.
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