| Address: Sat lake kolkata |
| Website: Flipkart exchange offer |
Flipcart has now formed a racket to extract money from customer. Yesterday i am one of the victim of this racket. I ordered an iphone against their exchange offer. Before ordering i entered every details of the exchangeable iphone and then they accepted the order and i paid the amount (Which was quite high) online. Flipcart website clearly explains the condition of acceptance of the exchangeable iphone. Yesterday the delivery boy came (Whom. They name very polished way as ekart delivery executive) and just seeing the phone which i wanted to exchange, he said it can’t be taken and i have to pay the money against this exchangeable phone for which he will not give a receipt also. I asked what is the reason of rejection which he said he will not answer. I said as per flipcart norms the phone is perfect but he went on insisting for the money. I refused to pay and registered complaint with their customer care who said they will take more than one month to resolve. I have recorded the vdo of conversation with the ekart executive which is to my dismay a surprising cheating. Dear friends flipcart is running a big racket now, they take your money, don’t supply as per their conditions and rejects the exchange offer upfront through their delivery boy and asks money without receipt. Please refrain from any exchange offer deal with flipkart. I am taking up the issue in consumer govt portal. I am a senior citizen and perhaps they after seeing i am a senior citizen wanted to cheat more. Pls stop buying anything in exchange offer [protected]@flipcart... They are cheating and earning money through a racket. I attached photo of the delivery boy. Regards https://twitter.com/messages/media/[protected]
Aug 14, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.