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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 976

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V
VEERLA SAISIVA YADAV
Jun 17, 2020
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Address: 521301

I recently purchased smart phone in flipkart, i requested for replacement or return of my mobile but as assured by the flipkart representative via call we will guide you for replacement of the product after two steps, 1) troubleshooting,
2) technician visit
After technician visit it is certified that the product is defective, replacement has been approved but i received an used mobile handset which they had got through some usage or return from some other customer, by making repairs complained by the other customer and reselling it to other customer again...
Flipkart customer support has been notified about the posted complaint.
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    ShreyAnamdev
    Jun 17, 2020
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    I ordered poco x2 on 10th june n u gave 16th june delivery date n then suddenly it is changed as 19th june and still there is no update about phone it is not even packed yet.. I need it urgently..
    Flipkart customer support has been notified about the posted complaint.
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      N
      Nitishkrsingh
      from Powai, Maharashtra
      Jun 16, 2020
      Resolved
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      Resolved

      I was placing an order of realme 5i on 16/96/2020 on flipkart app from my flipkart account [protected].
      I choose cash on delivery option but it is showing to pay rupee 500 in advance.
      So i paid 500 from my google pay.
      But my payment was successfully completed and 500 deducted but my order was not placed.

      After that i contacted to google pay customer care they told me that payment was successfully reached to seller but flipkart is saying that we didn't received money.

      Please help me to get refund.
      Aug 6, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2020
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble caused. We're writing to you about your Realme 5i (Forest Green, 64 GB)
      with order ID OD[protected]. We would like to let you know that seller has not received the payment for your order, this is because the payment for this order was unsuccessful due to the transaction has been declined by the bank. Hence, request you to get in touch with the bank for further assistance.
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        P
        Jun 16, 2020
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        Address: H No.1-22-466/1 Nath Nagar Nearby M.G.M. College Nanded 431602
        Website: [email protected]

        Sir i am use the flipkart and order the samsung mobile (Rs.26000/-)
        But this mobile add are flash lowest price rs.1999/- i am order the two mobile
        But sir no reply for your company.
        So plz send my parcel soon.
        Flipkart customer support has been notified about the posted complaint.
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          S
          sanjaywal
          Jun 16, 2020
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          Website: flipkart.com

          Date - 16th june 2020
          Order id - od[protected]
          I ordered a mi-a 3 from flipkart on 19th of march 2020, but due to nationwide lockdown the delivery date of product kept on moving till 6th june 2020. But, my product has not been delivered till date. I called flipkart tens of time but could'nt get any satisfactory reply, they kept promising the solution of my problem on future dates as 10th, 11th, 13th, 15th, 16th, 20th and now 22nd. The call operators don't know the status of my order themselves. Now, i have fed up calling them again and again. I have instinct that the company committed fraud with me. I purchased this phone to gift it to my son-in-law but due to flipkart's failure of delivery, i am facing a lot of insult. I have all the call recordings with me in which different dates are promised. Kindly look into into the matter and get me my order asap.

          Your faithfully
          Sanjay agarwal
          Flipkart customer support has been notified about the posted complaint.
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            G
            Geet Sahani
            Jun 16, 2020
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            Address: Surat Gj

            I ordered a mia3 phone that was delivered to me on 29th may, 2020. The phone stopped identifying any sim after 10 days of its purchase and am unable to get it repaired under warrenty because flipkart has not yet sent the invoice for the same. Without invoice copy am unable to get it repaired, i've been complaining flipkart sinceast 10 days but to no avail, they keep on lagging whereas i have serious problem without the phone.
            Flipkart customer support has been notified about the posted complaint.
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              A
              anveshmec
              Jun 16, 2020
              Resolved
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              Resolved

              Order ID - OD[protected] Purchased Air conditioner after installation onwards not working samsung technician also visited but not solved, I requested for return on 1 st June till now flipkart not responding very unhappy with flipkart, why flipkart is doing business I can't understand such a small & genuine issue is not able to solve very shameful, if not able to solve the issue why selling such bad products & cheating with coustemers. I am escalating the issue to consumer forum.
              Sep 11, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 22, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Siyon Lakra
                from Hyderabad, Telangana
                Jun 16, 2020
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                I have bought a product from flipkart which has 218 Rs mrp but seller have charged me 371 Rs instead of 218 Rs .invoice bill is also mentioned 371 Rs.
                Flipkart customer support has been notified about the posted complaint.
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                  K
                  Kansagra
                  from Ahmedabad, Gujarat
                  Jun 16, 2020
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                  My flipkart account is blocked.. I already requested a complaint at twitter and through email adress but they didn't reply or a lve my problem
                  Flipkart customer support has been notified about the posted complaint.
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                    J
                    Jeeban Kumar Jena
                    from Bengaluru, Karnataka
                    Jun 16, 2020
                    Resolved
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                    Resolved

                    Address: Flipkart, Bangalore

                    For the first time i found my self afraid for purchasing stuff from flipkart. Yesterday i ordered a mi box 4k streaming device from flipkart. Today morning while unboxing the package i found that i recieved i found in mi box 4k package i got a broken sony laptop order. I devasted and frustrated with such nasty work by flipkart seller. Because i had purchased this product with lot of hope and expectations all went in to wasted. While asking flipkart they said they will refund it and shared feedback to seller. Really is it the real justice by a big giant like flipkart. I want product desperately rather than refund. But they confirmed that sorry seller will do refund only. This is very injustice to a customer.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Jun 16, 2020
                    Updated by Jeeban Kumar Jena
                    Just to update for type mistake. I received a broken sony laptop adapter. Due to typo it mistakly typed as order.
                    Verified Support
                    Jun 17, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Shelly_chauhan2119
                      Jun 16, 2020
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                      I guess this is a fraud to me because my payment is done by online payment bt product is doesn't show in my order
                      Flipkart customer support has been notified about the posted complaint.
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                        H
                        hsingh31
                        Jun 16, 2020
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                        Please never buy any product from flipkart. I feel so much cheated.
                        I ordered hitachi 1.5 ton window ac from flipkart. It is mentioned on the installation details that wooden frame is included in standard installation, due to which my installation was cancelled, later they said it was a mistake and they can't do anything.
                        After that i requested them to get it installed, but they kept delaying it for more than 10 days even after repeated follow-ups and complaint from my side.
                        Finally i myself contacted hitachi and requested them to contact me, when the technician opened the box, it was found to be damaged, he even mentioned this on the job-sheet.
                        I requested flipkart to give me replacement, they said they can;t give replacement as its been more than 10 days post delivery, but on their website they mention replacement is valid till 10 days of installation, and i raised the complaint on first day of installation.
                        So first they made sure installation is delayed more than 10 days, when i myself contacted brand to get it installed, they denied to replace the damaged product.
                        They are just delaying my requests from 15 days and always asking me to wait more.
                        I feel so cheated and robbed, i request you all never ever buy anything from flipkart ever again.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 17, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 18, 2020
                        Updated by hsingh31
                        Such a bad behavior from your customer support..I was assured that since return is valid till 10 days of installation, they will replace it and will contact me for the same, but my complaints have been marked resolved without any resolution..they didn't even tried contacting me..and now my number seems to be blocked..overtime i call flip kart i get a response that all executives are busy..such a bad serivce guys..i have all proofs video, job sheet, screenshot..no help is being done..after selling the product they just leave it on customers fate..my product was defected and i have proofs then also they are just ignoring my replacement request..and closing the ticket without any resolution..everyone can see in image..I repeat guys never ever buy anything from flipkart..and flipkart I promise you guys I'll take u to the court if this thing is not resolved...

                        Jun 22, 2020
                        Updated by hsingh31
                        Just look at this guys..till now no response from Flipkart..I have done a very big mistake shopping from flipkart..even after having all the genuine proofs and job sheet..my requests are just being ignored..

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                          J
                          jishnu tk
                          from Payyannur, Kerala
                          Jun 16, 2020
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                          Order pending. payment not yet confirmed from the bank

                          I was booking realme 6 phone and using card to do the payment
                          Payment was done and cash was debited from my account. But the poratl didnt go throug and order was not done
                          When i look into my order section it says order pending and payment yet to confirm from bank
                          What will i do when i will get a refund how can i cancel it...
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                          H
                          Himanshu Singh 1989
                          Jun 16, 2020
                          Resolved
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                          Resolved

                          Ordered a phone and guaranteed delivery by 6/14/2020. Till now no sign and no updates of my product. Really disappointed this time.

                          See attached screenshot

                          Product received at dadri flipkart facility on 13 june 2020 8:48am.

                          Then again product was dispatched to new delhi @ bamnoli sort center on same day 10:49 am.

                          Even i have asked flipkart team for product current status but asusal they are also unaware about my product shipment details. After 13 june 2020 even they don't have any update or information related to my product.

                          Yet waiting for their updated.
                          Jun 16, 2020
                          Complaint marked as Resolved 
                          My complaint is not resolved I don't know why it's showing marked as resolved.
                          Flipkart customer support has been notified about the posted complaint.
                          Jun 16, 2020
                          Updated by Himanshu Singh 1989
                          My complaint is not resolved.
                          Verified Support
                          Jun 17, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Google Pixel 3a (Just Black, 64 GB)'' and will be delivered to you on or before "24th Jun 20''. Have a nice day!
                          Jun 17, 2020
                          Updated by Himanshu Singh 1989
                          3 days past the delivery date and the order isn't delivered yet. No contact no.to enquire about the status of the order..downright pathetic!!.
                          Even there customer support is not aware of product current status.
                          Jun 17, 2020
                          Updated by Himanshu Singh 1989
                          I don't why every time it shows complaint resolved. My complaint is still open.
                          3 days past the delivery date and the order isn't delivered yet. No contact no.to enquire about the status of the order..downright pathetic!! Even there customer support is not aware of product current status.
                          I don't why every time it shows complaint resolved. My complaint is still open.
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                            K
                            KannanBC
                            Jun 16, 2020
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                            My transaction id: p2006160713401897312686
                            I paid through phonepe successfully of inr.2499.
                            But i didn't get a msg/sms.
                            Want to know whether it is ordered or not.
                            And also how to track my product
                            Please answer..
                            Thank you
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              Mu-In Nasif
                              Jun 16, 2020
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                              I am unable to change my mobile number linked to the flipkart account.
                              On applying for the change i am prompted to enter otp from both numbers (Old and new) for obvious security reasons but my old number is lost and thus the account is stuck with the old number

                              Email id: muinnasif12.[protected]@gmail.com
                              Old mobile number: [protected]
                              New mobile number (Opted): [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                J
                                jankit311
                                Jun 16, 2020
                                Resolved
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                                Resolved

                                Address: No.313/18/1, 2nd Floor, 10th A Main, Jayanagar 3rd Block East, Bangalore - 560011 (Map)

                                I ordered mobile phone poco x2 on 10th june 2020 and the expected delivery date was 15th june 2020. They have stopped giving updates after 12th june 2020. And suddenly now they changed the delivery date from 15th june to 17th june 2020.
                                Jun 19, 2020
                                Complaint marked as Resolved 
                                Today I received my order
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                                  S
                                  Sahithi Channel
                                  from Mumbai, Maharashtra
                                  Jun 16, 2020
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                                  Due to technical problems i didn't get correct order. It was unsuccessful. Please help me they didn't respond please refund my money back please here are my transaction details below i'm giving please treach them a lession
                                  13 jun
                                  2020
                                  13 jun
                                  2020
                                  To transfer-inb flipkart
                                  Payments
                                  Tech_flipkartipl pay-
                                  [protected]igait
                                  Yqkl2
                                  Transfer to
                                  459
                                  376.00
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Sandhiya R
                                    Jun 15, 2020
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                                    Address: 34, Thirumalai vasan nagar, Puducherry -605007

                                    We have taken onida 23 l air fryer convection oven from flipkart.
                                    Its has been delivered on 12th of this month. They had given date of 16th of this month for installation and demo but now got a message that installation had been cancelled. Without any information how can they cancel and till now we didnt even got a call from demo person. Is this way flipkart will behave with customers need immediate response.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      P
                                      pranav522
                                      Jun 15, 2020
                                      Resolved
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                                      Resolved

                                      I have placed an order with Flipkart dated 26th May 2020 and made a payment for Rs 1859. Before placing the order the item which is for home gym combo was being shown as available order id - OD[protected] As per the customer care it was packed on 20th May and was shipped on 28th May, delivery was expected on 8th June 2020. On 8th June I called the customer care and they informed that by latest 12th June we will receive the same, on 12th June we called they said they have sent mail to the logistic department and the delivery will be received within 48hrs. Today, when I called again, I was informed that the product is at your location, when I asked them to give me the address so that I can pick up but he was unable to trace the loacation and told it has been dispatched through blue dart vide consignment number [protected]. till now I have not received the same.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 17, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      very very pathetic services still not responded and not to be trusted at all
                                      cheating case fill be filed in the consumer court so Flipkart advertise Product is available take money from customer has does not respond only give date upon date very very pathetic services
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