Flipkart Complaints & Reviews

I have ordered a flipkart assured product (Tempered glass) of rs 147. There was no return policy. Since it was a flipkart assured product, i have ordered it by keeping faith that they will give us the good product. But i received a totally broken tempered glass. Since they know there is no return policy, it does not mean that they will send the damaged product. Very bad experience. I want my money back as refund.

First of all, i ordered poco x2. They promised to deliver it on june 13, then delivery extended to july 16, still no update. Flipkart says issue will be solved by 23rd. I need the device as my old device is dead.

Escalation: order# od[protected]no response on my return and replacement request raised on 14th jun 2020. Note: flipkart support team is missguided/promised from the right beginning onwards.

Received wrong product and requested to return and replacement request on 14th jun 2020 and checking with flipkart team on daily basis. But there no proper updates or response from flipkart and seller till now and request sla is breached as well.

Inspite of repeated calls and reminders, flipkart has still not responded for the same. Now we would like the entire payment to be refunded back as they have still not replied on the complaint. So we would like to approach the consumer court for the same.
Order id - od[protected]

Plz change my cominication adress
Flipkart india🇮🇳 pvt limited
Khasra no 1132 near crpf camp vijnour road mati pincode 226002 lucknow

Dear sir

Subject: return rejected for order no 0d[protected] – samsung galaxy s9 plus

As mentioned in above subject, my return request for order no 0d[protected] – samsung galaxy s9 plus has been rejected without any reasons. This is very unprofessional from a reputed platform like flipkart which i never expected to occur at any time.

I have ordered my subject phone on 19th march 2020 from flipkart for rs. 23, 114 and i received the same on 23rd march 2020. After receipt i noticed that the phone is not in proper working conditions. The front camera of the phone is completely blurred which can be clearly recognized as a manufacturing default. I had filed for the return immediately on the same day of receipt ie;23rd march 2020. Return id reference[protected]. This return request has been rejected by flipkart on 30th march 2020 with no reasons mentioned. Then i have re-filed my return request on the same day 30th march 2020, return id reference[protected]. Thereafter i received an email from flipkart with a schedule for technical visit on 3rd april 2020. But unfortunately no visit happened by 3rd april hence i claimed help from flipkart helpdesk and thereafter i received an email from flipkart on 10th april 2020 clearing out that the locked down issue is the reason for delay and things will be sorted soon. After a while i got my technical visit done by 18th may 2020 from jeeves consumer service pvt ltd. And i got confirmation message from flipkart on 18th may itself by accepting the return request after technical survey done and cleared. Then my phone was scheduled for a return pick up by 6th june 2020 by flipkart. I received the email for the same on 21st may 2020.

Now on 1st june 2020, i noticed tracking on my flipkart account that my return request got cancelled and refund rejected for no reason. I tried calling with customer service and they are just giving stupid reasons that i cancelled by return request on 20th may. This is ultimate nonsense as i have already mail received from flipkart on 21st may for pick up schedule then how could they give such reasons that i cancelled my return request. I have not received any message or email from flipkart for cancelling the return request; i noticed it luckily while i was tracking my order.

Please make an urgent solution for this matter without delay. I need clarity on this matter as there is no fault i have done in this case. Please arrange for return pick up and my refund immediately.

I’m forced to make my emi payments for no reason. I need my refund immediately. Please do needful at earliest.

All proofs of emails and messages attached herewith for your reference.

—
Thanks & regards

Prince joseph

Order ID OD[protected]
I am very much disappointed this time since the seller vision star has sent me returned and second-hand product

First of all. the phone was packed and sealed manually photos attached
Green stickers were attached too many (Proves this phone is returned a lot of times)
After I opened the box, the phone had a lot of dust as shown in the unboxing video (luckily I took the video)
The box from inside is broken too you can see in this video the plastic box where the charger is kept that plastic is broken from corners

The phone doesn't have screen guard (missing) and also the screen has minor scratches which are not visible in the video flashlight is on

the cover also has dust inside and manually sticker kept on it
The charger is laminated but looks used but it's not visible in the video since the video has flashlight turned on
Watch the Unboxing video: [removed]
Also, check the above pictures:
I'm not able to show the phone scratches in the pictures Also on the back of the phone very minor patches not visible usually but closely yes

The item should deliver on[protected] and it still in hub i'm already paid for that iteam now the customer care ask me to cancel that order still not get that iteam

Dear Flipkart,

1. I ordered in Flipkart sale on 12 June 2020 (found flipkart sale advertise running on facebook)
2. Deal of the day (attached)
3. I logged in flipkart on my mobile by flipkart code I forgot my password so logged in by flipkart code 1879xx (attached)
let me know if you require further details.
4. I paid thorugh BHIM app for the order (attached)

But didn't received order yet. Please check and let me know about my order.

Thanks,
Tejas

(Mail is already sent to Sat, 13 Jun 2020 12:54:34 to didn't got reply yet)

I have lodged complaint earlier that I am not getting refund o[censored]ndelivered product from flipkart.For my refund I have raised several refund requests with flipkart but all got rejected.its been 18 days that I have not received my refund and when I am raising issue in flipkart regarding my refund they are marking my issue as resolved and closing it without giving me my refund.I couldn’t understand what type of customer service they are providing by taking customer’s money.They are also not responding.I think they are harassing me so that I would leave and not demand for my refund.Kindly help me to get my refund.

Hi Team,

Would like to raise a complaint regarding an item(Dr. Morepen Non electric two ltr. hot water bag, Seller is D.S. Medicos).

The said item(Order ID OD[protected]was ordered on 04/06/2020, and was delivered on 09/06/2020. On opening of the packet we discovered that the item was local made(but on the box it was mentioned Dr. morepen's), we raised a complanied thru the App for replacement, and the pick up for replacement was done on 11/09/2020.

Thereafter on 18/06/2020, we received the replacement, but unfortunately the product this time also was locally made and the packing says it to be of Dr. morepen.

This type of immoral act is not expected from a company (Flipkart) like yours. We are forced to file a complaint legally also .
This type of medical items should be delivered in urgent basis. The whole replacement process took around 14 days.

The item is of no use to me, hence I m giving it to charity.

The video of the packing and the product is attached herewith and also the screenshots related to the order are also enclosed.

Thanks and Regards,
Hemkant.
[protected].
[protected].

Every time same amount debit on the spot and delevery is lot time delay

Speakers return request was cancelled without any reason and information... Please reconsider it and take back this speakers as they are broken

OD[protected] and OD[protected], i have canceled 3 products in total they have not refunded my amount.. Please help..

I placed an order for a Samsung Galaxy M11 (Black, 64 GB)at 2:45 PM today. The amount was debited from my bank but in the order section of flip kart it says "Payment has not yet been confirmed from the bank".
Will i get a refund of the money or will the order be confirmed soon?

I received a mail and call that my below product marq ac is returning now but i want that please replace this items not return. Because in this ac i took 2 years of amc of rs. 2500/- and rs. 1500/- for installation. If you are returning this product please also refund my above amount (2500+1500 = rs. 4000). Otherwise replace this ac with fresh ac. If you are saying that it is not in stock than i have checked that this ac is available in stock. I already cart 1 pcs in my order list.

Order no: od[protected]
Order date:[protected]
Delivery date:[protected]

I have ordered "godrej 260 l frost free double door 4 star 2019 refrigerator" from flipkart on 22nd march 2020 and it was delivered on 27th may 2020.

On delivery day only, i observed the dent on the front door and right side. So on the same day, i have requested flipkart support team for returning the product.
br...

I was last month 30th ordered ibell ibl fl8336 dlx torch in flipkart and the product delivery date 10 jun 20 but the product is not shipment for the last 10 days and the delivery period of time is very long, so i have canceled the order 10 june -20, and the flipkart side has been told refund amount within 2 business, but till now i have not received my refund amount

Note: understand my complained

Order id : od[protected]
Product : realme 5 pro (6gb ram / 64 gb rom)
I cancelled my order by a mistake. Flipkart please sorry for my activity. I need my order back. Please resend me my order please

Hello. I placed an order at 6.12 am today morning for 4 items. Payment was debited from my bank, but order has not confirmed. A total amount of rs. 29854 has been debited for my order. Please confirm the order or refund the amount.

Varsha amin

Payment gateway: bhim upi for karnataka bank
Amount: 29, 854