Flipkart Complaints & Reviews

I ordered quaker oats amounting to rs. 255/- from flipkart on 10/04/2020. Item was delivered on 14/04/2020. When i opened the box i found the packet in damaged condition. I tried calling the customer care on the same day i. E on 14/04/2020 to lodge the complaint about the damaged product received. However, due to nationwide lockdown no customer support executive was available on telephone and the recorded message was requesting to raise the compliant from my orders on the app itself.

I tried to raise the compliant through my orders however, that services also were unavailable due to lockdown. I tried to contact through my chats on 14/04/20, 15/04/20, 19/04/20, 21/04/20, 24/04/20, 28/04/20, 03/05/20 & 06/05/20. Attached are the screenshots of my chats. On 06/05/20 while chatting i got reply saying to write e-mail for your queries. Immediately on the same day i. E 06/05/20 i wrote e-mail informing about the damaged product issue and requested to collect it and refund my money. However, i was shocked to see the reply stating that the product has no return policy and hence the seller cannot fulfill your return request.

Again i sent e-mails stating all the facts and attaching all the relevant screen shots of my chats/proof on 07/05/20, 08/05/20, 09/05/20 & 10/05/20 and even called the customer care twice informing that i was trying to contact but your services were unavailable due to lockdown. Inspite of explaining the whole issue and sending the relevant proof/screen shots of chats still they are not ready to accept their mistake and are saying that the product has no return policy and i am complaining about the issue after 10 days of product delivery and hence we cannot consider the refund request.in past also i received damaged product that was an cat food item and the same was also not having any return policy but since i received the item in damaged condition flipkart has collected the item and refunded my money.

It is indeed very much incorrect to blame the customer when the party knows that the customer was trying to contact so many times but their services were unavailable. If there was no customer care support to take the complaints than why flipkart have started the delivery of essential items. They should have not started the delivery of essentials if they don’t have sufficient staff to take complaints of the customer. I highly object to the replies of flipkart and want my refund at any case.

The order was cancelled but emi was generated never got the refund.
Then Flipkart scammed me and deleted my order history.
Transaction ID is 565724.
I have paid 30000 now but no solution is provided from Flipkart scammers side

Hi i ordered item from flipkart the delivery executive delivered wrong item first on telling him that i have received different item i want my ordered item he return to pickup first item & to deliver correct item. I got my delivery upon checking i find few items bikano navratan mixture& catch turmeric powder missing so i told him instantly but he refused to come to deliver my order told me that he will update missing item at office now flipkart has blocked my account & not given refund of my missing item, 2 packet of bad quality milk for proof pics of bad quality sent to their customer support. I have recordings of talk with delivery guy of incorrect order. Today after my payment of rs. 1250 to them they blocked my account. I want my refund of missing item, bad quality milk & my upi payment refund which flipkart have initiated for amount rs 1250. I am ready to take this matter to district consumer court if not resolved. Kindly take strict action against flipkart for harrashing customer.

My reg mobile no [protected]
Mail id [protected]@gmail.com
I ordered apple macbook air 128/8 gb... On 28-4-19 but i got the another product (Apple iapd) i call to ur team and inform this problem ur team arranges replacement..in replacement time i got the again another product received (Air pods) what i ordered what u provided i dont know?.. I call again and raised the complaint.. Ur team call to me within 24 hours. And...

My account blocked due to unknown rrasons.please fix its been 6 months..and ith now lockdown period.iwant lurchase some products from flipkart.kindly support

Dear Sir,

I Placed order for Ryan Spin Bucket Mop on 1st may. The same was delivered on 6th May but the product was entirely different and very low quality.
i requested for replacement and the same was approved. I got massage that the product will get replaced by 11th May but in the morning Delivery boy informed me that the product received at his office but got instruction from Flipkart not to deliver.
I contacted Flipkart Customer care and they confirmed that no such message given by Flipkart. Product delivery date shifted to 12th May then after 13th May but I not received any delivery intimation via SMS.
Today I contacted Customer Care twice, they committed that product will be delivered by today before 7:00 PM but still not delivered.
I am getting pathetic experience.
Please ensure product should get delivered by 14th May afternoon in any case.
Please arrange a call back of senior executive to whom I can discus about
Reason for delivery of low grade product.
Reason for postponing replacement after commitment.

Regards

Alok Srivastava
[protected]
srivastava.[protected]@gmail.com

I am unable to play any games in flipkart since last 2 months.. flipkart blocked it deliberately for no reason. Please fix this issue at the earliest.

I ordered a set of 12 bottles (1 litre each) of mustard oil from Flipkart. The courier delivered a packaging containing only 1 bottle. When I disputed the delivery with the courier he said such a concern should be raised with Flipkart as he does not know the contents of the box being delivered.

I raised the concern with Flipkart - it has been more than 2 weeks and now Flipkart has said it cannot process the refund as the courier has confirmed that the shipment was delivered in tact. Of course the 1 bottle was delivered in tact... the ### doesnt understand that 11 items were missing.

Flipkart is a total fraud. Save yourself and dont order from Flipkart. Their customer service is pathetic and their agents are ###. They dont even understand the issue. Sellers on Flipkart are fraudsters.

Hlw sir
I have ordered poco x2
On 5th may it was shipped that that day bt afterthat i was not able to track my product that was from flipkart and it was being delivered by ecom express
Pls help me soon

I haven't received my winning Gift Card of 1000 Rs for the playing Kya bolti public quiz program. How can get it please contact me on my phone
[protected]

Mera naam aslam ahamad mere phone pe 30 april ko ek aad aya jisme bahut sare phone per discount dikha ker online kharidne ke liye dikhaya gaya maine us me se ek phone kharid liya jiske liye maine phonepe app se 1800 rupaye katbaker online phone kharid liya na to phone abhi tak aya na hi koi phone aya transaction id hai p2004302034174185873549 hai or phonepe account per naam hai ramesh kol or mobile number hai [protected] jo call kerne per lag nahi raha hai

All i get is dates extended
Date after dates they neevr give solution and all i get is dates in flipkart

Order number od[protected]

All 31 items cancelled as seller was unable to deleiver items

It;s been 30 days now floip kart customer keeps on giving excuse
I fifn;t got refund nor produts

This was there offical email that on 8th i will get money refund
It;s 8th 7:30 pm no refund yet

Hi rahul,

Order id: od[protected]

We are sorry for the trouble, we realize the importance of the issue and i understand this is not what you expected, rest assured, we are working hard to help you with your request.

The seller has initiated refund of rs 7, 934/- and the amount will be refunded in 8 business days and information of order cancellation will be conveyed through sms and mail.

We would like to thank you for your understand and patience in this regard!

Your safety comes first for us and here's what we're doing as a part of preventive measures against covid-19: http://bit.ly/fksms0316

We would love to hear from you, please share feedback about your experience by completing the email survey you'll get shortly.

Thank you for your valuable time.

Hope this helps.

Thanks,
Mohammed naveed n
Flipkart customer support

Hi i a flipkart affliate partner for a long time since 2018. I have already earn some amount in flipkart it will be transfer to me through evg on 28 august, 2018. After that i have earned 2700+ rupees as approved payment. But that payment will not received for a long. I preferred evg payment only. More than 8 months they don't sent the payment. The approved amount will be showing 2700+. After 9 to 10 months i am checking the approved amount will be showing 979 rupees only. I check my payment history no payment they have done for me. I am not receving any evg. Kindly give my payment. My afflicate id is dgupdatei

I am using flipkart since 3 year i used it for my daily needs such as grocery, garments, mobile, electronics etc.
In these year i thought i can trust this and i started putting money in its wallet everything thing was fine but today morning when i tried to login into my account it show me that my account is blocked.
Now there is no way to withdraw my money from the flipkart wallet.
I think that flipkart don't have the right to block it's customers hard earned money illegally.
Please help me in this regard.

I have ordered a mobile phone on 4th may, the expected delivery for that was 9th of may, without any updates the date for changes to 12th of may, today is 12th may neither my device is delivered and also there is no updates regarding the delays.

I was a regular shopper from flipkart so i got lot of coins.. I saved the coins to redeem it some day.. When is was about to redeem.. My account was blocked. I dont know the reason. No email notification came. I contacted customer executives since last 2019. I was at many cities amd ordered many things.. But now they are asking what you baought,, area pincode id proof.. I submitted everything.. Even now my account is blocked..

Purchased an electric razor. Payment was successful but it does not show up in the orders section.
The razor purchased is this Philips S1070/04 Shaver For Men (Blue)

Payment was made through Debit card

Tracking OD[protected]

Please help resolve this error so that the order can be seen in my orders section.

The material is not as described and it full opposte to description.
Problems against described.
1 it is not thick meterial and not three thred stich.
2 it is not water proff and uv protect.
3 they not used good buckel. It is not 2inch as mentioned.
4 mirror pocket is not available only but they mentioned in cover descriptin.
5 it is full loos to vehicle not fit.

I ordered a realme phone 4g crystal blue, 128 gb on 24th march, 2020. It shown the expected delivery date is 15th may, 2020. But there is no update till now. My flipkart order id - od[protected]. Please inform me that can i get this product on time or not. If i not get it, i have to cancelled this order. Look forward into it & give a reply as soon as possible. Thanking you.

I ordered jeans on 22nd of october 2019 through the mode of net banking in which amount was deducted but the order wasn't placed so i placed the order again on the mode of cod of the very same day but on the date of delivery i was out of station so i canceled the order but the earlier ordered amount of inr 598.00 has yet not been credited to my account and now i just have the details of debited amount on my net banking history but not in flipkart. Since i have been suffering a lot because of it so i need a solution asap