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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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S
Sadiq Ghazy
May 6, 2020
Resolved
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Dear Sir / Madam,

I am writing to you to raise an issue about: poor and slow service in picking up the return leading to more delays

The issue that I have experienced was: Order ID - OD[protected]

I paid for this TV on 27th FEB 2020, the TV turned out to be defective (switching off at random) so i placed a request for a replacement within 10 days. The technician sent by flipkart to diagnose the issue had no knowledge about the product and didn't know what was wrong with it. They arranged for multiple visits to my house, causing further delay and inconvenience at my expense and then wrongly cancelled my replacement after falsely updating remarks that the issue was software related.
Still within the 10 day return period, I immediately contacted Flipkart and arranged for another replacement, this time the TV was uninstalled and packed for return. The initial replacement request and the second request was still weeks before the lockdown was imposed and this could've been replaced in time had Flipkart and the seller: Omnitech Retail done their jobs in the promised time frame.

It occurred on: 5/03/2020

I am no longer seeking a replacement from the seller. Omnitech Retail had wrongly cancelled my request. Flipkart should not honour the seller's policies as they are not acting in good faith. Flipkart has admitted that my request was falsely cancelled since the issue was never software related but hardware related. I would also like Flipkart to compensate me for the subscription bills for the above mentioned platforms and I am seeking a complete refund for the product and that is the only resolution I will be satisfied with.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Sadiq Ghazy

: Order ID - OD[protected]
Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
Flipkart Customer Care's response
We will revert on it.
May 08, 2020
Updated by Sadiq Ghazy
i still haven't heard from Flipkart
May 10, 2020
Updated by Sadiq Ghazy
i still haven't heard from Flipkart
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused
We are glad to inform you about your return request of the product
Motorola 139cm (55 inch) Ultra HD (4K) LED Smart Android TV with Wireless Gamepad has been approved by the seller and the refund has been completed on 02 Jul 20 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance(P2007021722187329720190). If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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    Arsh Raghuvanshi
    May 5, 2020
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    unable to get delivery even after 2 months

    Sir I have ordered from past 2 month but even not delivery is not delivered due to over break of covid 19 I think it will be late but sir I am student how without phone I will attend online classes so please deliver my smartphone so I can study well.....
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    shaan369
    May 5, 2020
    Resolved
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    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898 Sell On Flipkart
    Website: flipkart.com

    Recently i ordered a 4K tv set from FLIPKART.COM on 22nd mar just before lockdown while a sale was going on. The product was supposed to be delivered by 28th mar, which never happened due the unexpected circumstances of covid19. Under the circumstances it would've been difficult to deliver the product they kept me on hold for a long time as of today is 5th may, they kept on telling the product will be delivered soon and nothing happened.And the final blow was that they themselves cancelled my order a few days back without my notice and kept on saying that they did that with my consent while they never asked me a thing, and finally all was gone the deal, the product everything.Moreover they kept my money on hold( a quite large sum bcoz of a tv) for more than 40 days and refunded without any kind of compensation.They literally gave me nothing other than trouble like countless hours of mailing them without any fruit. I dont even understand how can they survive against amazon(customer satisfaction at its peak).

    The day i ordered from flipkart there was an equivalent available on amazon too and now that is gone too, i really regret choosing flipkart. And its not my first my first bad experience from flipkart, they successfully disappointed me before too.

    In order to fix this provide me with some kind of compensation like vouchers nd all or at least provide me the deal i was getting.
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 06, 2020
    Flipkart Customer Care's response
    We will revert on it.
    May 06, 2020
    Updated by shaan369
    well they contacted me but just for nothing. They did absolutely nothing and were only concerned with getting their reviews corrected for doing nothing! They called me just to waste my time.
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    Hi,
    As per the telephonic conversation with the team, thank you for confirming that the refund of Rs 31898/- is received by you.
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      Patial yogesh
      May 5, 2020
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      I bought a wrangler shirt from flipkart but delivered me a wrong product.
      I put the issue for return and refund from 27 february 2020 to 27 march 2020.
      But no solution provided to me till this date.
      So please provide me refund of wrangler checkered shirt.
      Or i will go to the consumer court for refund and compensation.
      Thanks..
      Yogesh.
      My flipkart account...
      [protected]@gmail.com
      Mobile [protected]
      Bank account..[protected]
      Ifsc code punb0337600
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2020
      Flipkart Customer Care's response
      Hi,

      Greetings from Flipkart!

      We are sorry for the trouble caused.

      We would like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

      Your kind understanding and cooperation are appreciated.
      May 07, 2020
      Updated by Patial yogesh
      What type of HIGHER RETURNS.
      AND MY PURCHASE IS HIGHER THAN RETURNS.
      SO PLEASE UNBLOCK MY FLIPKART ACCOUNT.
      AND MAKE THE RETURN AND REFUND OF WRANGLER CHECKERED SHIRT WITH IN TIME.
      THANKS.
      YOGESH.
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        S
        Sravan Mudumba
        May 5, 2020
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        Address: H.No.2-4-1027/3, Gokulnagar, Hanamakonda, Warangal

        Sir

        The problem is not solved till to date...… and not refunded my money which I was purchased from flipkart….

        Kindly take action against the flipkart merchange and arrange to refund my money back at an earliest please

        I am suffering from 1 and half month...…..
        I was also loss the money with interest of EMI
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          Gurunath Palkar
          May 5, 2020
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          Address: 03,SUNIL CHAWL PASTHAL, NAKATARADUR RD,NR MILITRY SCHOOL, BOISAR PASTHAL TARAPUR APP

          My old mobile nuber [protected] lost on few day.please change my mobile number (new number-[protected])
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            N
            Naveen Nekkanti
            May 5, 2020
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            Flipkart account has blocked please help me Id [protected]
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              gyanendra nigam
              May 4, 2020
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              Hi,
              I purchased Syska mobile charger with order # OD[protected] on 04 February 2020.Item having 6 month warranty but it was not working since last month..
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                Tencho18
                May 4, 2020
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                Flipkart had assigned me 3, 000 rupees as my paylater credit and upon checking my Cibil score, i was shocked to fine that IDFC had granted me 60, 000 worth of loan, i have noticed a foul play here and would like to take this as high as possible if we just think about the masses of the people involved in flipkart paylater, we cam guess what big a scam this is. I would like to have a resolution on this as soon as possible.
                Flipkart customer support has been notified about the posted complaint.
                May 05, 2020
                Updated by Tencho18
                Still not resolved
                Verified Support
                May 05, 2020
                Flipkart Customer Care's response
                Hi,

                Greetings from Flipkart!

                We are sorry for the trouble caused.

                We regret to inform you that we are unable to find your account details with the information shared. Hence, request you to share your registered email ID and registered mobile number to check and assist you.

                Your kind understanding and cooperation are appreciated.
                May 05, 2020
                Updated by Tencho18
                Email id
                [protected]@gmail.com

                Mobile no. [protected]
                May 08, 2020
                Updated by Tencho18
                Still not resolved
                May 12, 2020
                Updated by Tencho18
                No resolution from Flipkart ..very disappointed
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                  G
                  Gal P
                  May 4, 2020
                  Resolved
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                  Resolved

                  I had placed an order of a mobile phone on 20th march 2020, the order number is od[protected]. The product was ordered through emi scheme, the product is shown as cancelled but i did not cancel it and the emi of this month has been cut and i haven't received the product. Please look into the matter please check will it be delivered or not if no when will the refund will be processed.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 05, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    Karra Manohar
                    May 4, 2020
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                    I've ordered poco x2 on march 20th...but the order not yet processed by the seller...when do I get my order...
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                      Amarnath Ramireddy
                      May 4, 2020
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                      I have ordered 1 plus 7t and made the payment thru phone pay. but i have not received any order confirmation and when i see in phone paay history it is showing paymet made against flipkat. Please help to provide the details.
                      Attached the screen shots for your reference.
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                        S
                        Sunilti59098249
                        May 4, 2020
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                        Address: Behind St. Paul's School
                        Website: Flipkart

                        No seller ship to this pin code
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                          A
                          amalsmenon
                          May 4, 2020
                          Resolved
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                          Resolved

                          Address: Flipkart India

                          Hi flipkart,
                          I had a pending amount of rs.3201 which i paid on 9th april 2020 through google-pay upi. My transaction had successfully in google-pay and bank transaction. This amount has been debited from my account, but not reflected in the flipkart account.
                          Now flipkart is charging fine by telling i did not pay. I logged this complaint in multiple times in flipkart help centreuntil now not resolved.
                          Please see my attachment to the bank passbook details and bank reply regarding this issue.
                          If this issue is not resolved within this week, as i have to contact the consumer court for further proceedings.

                          Regards,
                          Amal s
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 04, 2020
                          Flipkart Customer Care's response
                          Hi,

                          Greetings from Flipkart!

                          We are sorry for the trouble caused.

                          We regret to inform you that we are unable to find any details using the information available. Hence, request you to share your registered email ID or mobile to check and assist you further.

                          Your kind understanding and cooperation are appreciated.
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                            A
                            Aawaz-E Hind
                            May 2, 2020
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                            I am unable to play flipkart games in game zone, it shows error message that something went wrong, we encourage fair play of games with our TnC.
                            But I have never violated TnC of fair play of games.
                            My flipkart Account id is "[protected]@GMAIL.COM"
                            Please unblock my account immediately.
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                              H
                              hina sachdev
                              from Noida, Uttar Pradesh
                              May 2, 2020
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                              Hi
                              I ordered epilator but it came to be used one with all the hair inside

                              In this covid situation its so disgusting to get these product which could be so unhygienic
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                                U
                                upendraup087
                                May 2, 2020
                                Resolved
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                                Resolved

                                Address: www.flipkart.com

                                Flipkart registered email: [protected]@gmail.com
                                Registered mobile: [protected]

                                I had ordered canon eos 90 d on[protected] from www.flipkart.com and when i received order, in the product was missing. After complaining flipkart accepted replacement request and replacement was delivered on[protected].in replacement order only a box of different canon camera and a camera bag was available. Again product canon eos 90 d was missing. After complaining about this to flipkart customer care they requested for refund but sellers rejected refund request. After five times return request flipkart closed my flipkart account and also cancelled refund request. Yet neither refund or replacement has been provided by flipkart for the missing product. So take proper action and resolve my issue as soon as possible
                                May 7, 2020
                                Complaint marked as Resolved 
                                My issue has not been resolved yet. Flipkart is trying to close my case without resolution. So I am again writing here and complaining against flipKart so that company can Unblock My flipKart account and proccess Refund for the missing product Canon EOS 90D.
                                Flipkart customer support has been notified about the posted complaint.
                                May 02, 2020
                                Updated by upendraup087
                                My flipkart account has been blocked and also Refund has been cancelled. So activate my account and Refund my money as soon as possible
                                Registered Email: [protected]@gmail.com
                                Order Id: OD[protected]
                                Verified Support
                                May 03, 2020
                                Flipkart Customer Care's response
                                Hi,

                                Greetings from Flipkart!

                                We are sorry for the trouble caused.

                                We would like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                Your kind understanding and cooperation are appreciated.
                                May 03, 2020
                                Updated by upendraup087
                                What should I do if your computer has detected usually high number of returns in purchase history. You can check it and I assume you this is the first this types of return and the issues I am facing. Either Your computer is telling a lie or may be you. So Resolve my issue and unblock my account and refund my money as soon as possible for missing Canon EOS 90 D.
                                May 03, 2020
                                Updated by upendraup087
                                What should I do if your computer has detected usually high number of returns in purchase history. You can check it and I assure you, this is the first this types of return and the issues, I am facing. Either Your computer is telling a lie or may be you. So Resolve my issue and unblock my account and refund my money as soon as possible for missing Canon EOS 90 D.
                                May 04, 2020
                                Updated by upendraup087
                                Unblock my flipkart account (Reg. Email: [protected]@gmail.com) and Refund my money for missing product as soon as possible.
                                May 07, 2020
                                Updated by upendraup087
                                Unblock My flipKart account and also Refund my money for missing product
                                What should I do if your computer has detected usually high number of returns in purchase history. You can check it and I assume you this is the first this types of return and the issues I am facing. Either Your computer is telling a lie or may be you. So Resolve my issue and unblock my account and refund my money as soon as possible for missing Canon EOS 90 D.
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                                  mannu010
                                  from Gurgaon, Haryana
                                  May 1, 2020
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                                  Address: New Delhi

                                  I have purchased veet sensitive touch expert trimmer in april, 2020 from flipkart. Pfa screenshot of the product package where its clearly mentioned that the product needs to be used before 24 months from the date of manufacture.
                                  In the screenshot, you can also see the date of manufacture mentioned as january 2019. I have received an old product from seller which will get expired after 8 months. I have requested flipkart to kindly exchange it with a new one. I can't buy something worth rs. 1560 for just 8 months. Why iaflipkart selling old products to customers in this lockdown situation. When i asked flipkart for either exchange or some other solution then they are telling no way out is possible and i should speak to the brand i. E. Veet for my issues. Now why should i speak to the brand if i have bought it from flipkart. Its their mistake. Flipkart also asked me to mail them the screenshot of the package where date of manufacture and warranty is mentioned. When i am sending them mails its getting bounced. Also the bounce mail i am getting is from flipkart.com only. Now they don't have any solution to my problem. I am really feeling hopeless and i feel that my money ia wasted. Flipkart is selling old product in such tough situation of covid. I want justice by exchanging this product.

                                  Date of purchase:- 27th april 2020
                                  Mfd date:- january 2019
                                  Exp date:- december 2020

                                  Regards
                                  Somya shree
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Report
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                                    I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. Please resolve my query
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                                      Hmansu
                                      May 1, 2020
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                                      I have ordered a mop set on dated[protected] from flipkart of rs.1364 and paid by online payment and received a wrong product on dated[protected]. Then i call to flipkart customer care and told that a wrong product was delivered to me & their representative assured me that they will resolve it on priority and asked me for replacement or refund. Then i choose for replacement and requested her for providing me the product that i placed the order as soon as possible. Then the replacement request is accepted but later i. E on dated[protected] they have rejected the replacement request and not refunded the money.
                                      Order id-order id - od[protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 01, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      May 02, 2020
                                      Updated by Hmansu
                                      Till now I have not getting any revert from flipkart.
                                      May 06, 2020
                                      Updated by Hmansu
                                      Still not getting any response from Flipkart.
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