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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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A
Abdul401
Mar 21, 2020
Resolved
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Resolved

Address: Kurnool, Andhra Pradesh, 518002

I ordered wwe 2k19 ps4 game cd in flipkart which costs 2385 rupees and order number is od[protected].

After opening the package i found grand theft auto game cd instead of wwe 2k19 ps4. I tried calling to flipkart customer care[protected], but no one is picking. I tried help care in flipkart app, but that too no use. I will return this wrong product and kindly provide me full refund immediately.

Thanks
Apr 24, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
Flipkart Customer Care's response
We will revert on it.
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    V
    Vijayvijju7890
    from Jajpur, Odisha
    Mar 21, 2020
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    Resolved

    Address: Hyderabad, Telangana, 500097

    I'm vijay. I purchased flipkarts perfect home mattress as it is owned by flipkart. I got defective product then i raised a complaint then they sent a technician and he also agreed that it's a defective product and forwarded the same to their tech support but he rejected, same thing happened three times so far. I would like to approach consumer court. Please help me.
    +1 photos
    Apr 24, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      G
      govi_1984
      from Bhubaneshwar, Odisha
      Mar 21, 2020
      Resolved
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      Resolved

      Address: Kolkata, West Bengal, 700064

      I have bought shirt, received, just saw and placed order for return, pick up man comes and refuses to pick up, as per pick up man reason for return should be stain, as per customer care poor fabric quantity is a valid reason, the same pick man comes, he understands neither Hindi nor English, he is not ready to listen to customer care explanations, total 4 return orders got canceled automatically,
      Even customer care personnel are horrible, their patent dialogues are " we understand your concerns Sir, you don't worry, we will do 100% to help you, " but their support is zero, and at end of call of call, they will ask for good feedback,
      I have placed return request for 5th time with Order ID - OD[protected].
      I have left shopping with Flipkart 2 years ago, this is biggest mistake I did shopping with Flipkart,
      Other online sites are much better,
      " Shopping with Flipkart is horrible "
      Flipkart has to understand, spending money on advertisements is not enough, spending money on celebrities for promotions will futile if your ground level employees are working this way,
      Customer care personnells are only modest to lilsten to, but not able to resolve the problems.
      Pick up man not potent enough to understand.
      If it was Amazon, i would have order new shirt after having got the refund.
      Even customer care personnells don't try escalate the problems to their seniors after having been not able to resolve the problems.
      Apr 25, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        U
        ukkypatel
        Mar 21, 2020
        Resolved
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        Resolved

        Address: Vadodara, Gujarat, 391410

        I have been using flipkart for a long time so i have long purchase history in my account. Now i am living abroad but my family is still using electronic appliances in india. Flipkart blocks my account due to some unknown reason. I ask them in every possible way on twitter, emails (Which are not working), chat, etc. But nobody could give me a proper reason. Finally they sent me an email that we have canceled your order for irregularities in payment. But surprise is i have not ordered anything from flipkart!!!
        So now they have possession of all bills and credit card details and they dont allow me to my account.
        +1 photos
        Apr 26, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 22, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          R
          rkbharat
          Mar 21, 2020
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          Address: Thiruvananthapuram, Kerala, 695008

          Hey, i'm a regular costumer of flipkart. More over a plus member and sadly the cod option is disabled for my account. I had to cancel some of my orders due to quality reasons. I've called the help centre. Still, they haven't cleared the issue. So, i request it to be cleared asap. For confirming i've checked with most of the products to ensure i'm true and yes, the same products are available via cod for the same address provided.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2020
          Flipkart Customer Care's response
          Hi,

          Greetings from Flipkart!

          We are sorry for the trouble caused.

          We are unable to find your account details. Request you to get in touch with our customer support number[protected].

          Your kind understanding and cooperation are appreciated.
          Mar 23, 2020
          Updated by rkbharat
          [protected]@gmail.com
          This is my account ID
          [protected]@gmail.com
          Please note that this is my account.
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            M
            Mansukh Bhola Ahir
            from Surat, Gujarat
            Mar 20, 2020
            Resolved
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            Resolved

            Address: At-meghpur, Ta - Veraval, Dist- Gir Somnath, Pin 362268, 362265

            My order big issue
            I have been experiencing problems for the last 15 days but my problem has not been resolved yet. Please pickeup my product and return it to me. Did not and it gave flipkart incorrect information or canceled the pickup because the product was damaged so my product is not a jbl brand different brand and totally local brand speaker received by me but not solved my complain
            There is no company name written on the speaker. The wishmaster said that this is not a jbl speaker so we could not remove it and later show the wrong reason that the item is dameg.
            If you can, i request flipkart to refund me. I want a refund. Because you are no longer trusted.
            Apr 21, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 21, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Suyash Lamture
              Mar 20, 2020
              Resolved
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              Resolved

              not able to change my registered mobile number

              Address: Pune, Maharashtra, 411046

              I am not able to change my flipkart account registered mobile number as it says the "identifier is already in use". My current no registered number is 7400* and i want to change it to 9029*. But according to customer support i have an another flipkart account registered on 9029* number. So i have deactivated that number. But then too their customer support says once the number is saved into database it cant be deleted. I want 9029*. I want...
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              M
              Molletiumesh
              Mar 20, 2020
              Resolved
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              Resolved

              I have bought a product from flipkart on the 26th of february 2020 and received the same on 28th february 2020. Due to quality issues i wanted to return the product, thus requested for return on 3rd march. But flipkart canceled my return request without even informing me. So i filed for return request again on 9th march, but flipkart again canceled my request. On 9th march, my return period got over as seller provided only 10 day return policy. So i contacted flipkart to resolve the same, again they took a week time to answer my query, but no response at all. They are not taking the product from me neither returning my money. I have paid 4654 inr for the product, which is not a small amount. Flipkart is showing full negligence and not helping me at all. They locked my money. I have paid the money through credit card and waited for 3 weeks, still no response. Why should i pay for a product which i do not want by my credit card. Flipkart has completely violated consumer rights and hurting me through the delay in returning my money. I have spent hours of time for calling and talking the same to the flipkart consumer care, where there is no solution given. They took my money, time and peacefulness. I request the concerned authorities to take firm action on the incident and help me in getting my money as quickly as possible.
              +1 photos
              Apr 24, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                S
                shubham302
                from Kaithal, Haryana
                Mar 20, 2020
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                This is to informed to you that i have ordered wonderchef chopper from flipkart and they delivered local chopper of rs;- 50 instead of original product then i have applied for replacement and after 2-3 days they deleivered the same local chopper of rs;- 50 instead of original chopper. Please take action as soon as possible and i want refund as well as necessary compensation.

                Order id :- od[protected]
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Mar 20, 2020
                Updated by shubham302
                Local product delivered i want necessary compensation.
                Verified Support
                Mar 21, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Mar 21, 2020
                Updated by shubham302
                I want necessary compensation.otherwise the same will be forwarded to higher authorities
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                  B
                  Bryan Fernandes
                  from Mumbai, Maharashtra
                  Mar 20, 2020
                  Resolved
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                  Resolved

                  Constantly fooling customers around.
                  Laptop issue order id - od[protected]

                  I still haven't got my refund of emi in my hdfc debit card account.

                  I paid 1796 rs as first emi and now the bank officials are telling me i will be getting 1268 only with 528 rs cancellation charges.

                  I was told by your senior that there will be no cancelation charges applied on emi.

                  Why is your team giving constant fake updates.

                  I want strict action to be taken against this fake updates by your team members.

                  Flipkarts grievance and senior team is of no use.

                  I have called flipkart three times today and all three times call was disconnected.

                  It's seriously irritating to call flipkart again and again.

                  I hd canceled the product on 16th dec 2019 and still no update.
                  Apr 21, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Ashish_kaithwas
                    Mar 20, 2020
                    Resolved
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                    Resolved

                    Hi, i am ashish kaithwas, i want purchase mobile realme 6 and booked it from running sale on flipkart (19th march to 22 march 2020) but after successful order placing the seller vision star has cancelled my order immediately. This happened four times and were cancelled all my orders. I request u to take hard action against flipkart for bad services.
                    +1 photos
                    Apr 23, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2020
                    Flipkart Customer Care's response
                    Hi,

                    Greetings from Flipkart!

                    We are sorry for the trouble caused.

                    We are really sorry to let you know that your order has been cancelled OD[protected] due to an unforeseen error that has now been fixed. Please place a new order and it will be delivered to you.

                    Your kind understanding and cooperation are appreciated.
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                      V
                      Vampabhay
                      Mar 19, 2020
                      Resolved
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                      Resolved

                      Address: Bhojpur, Bihar, 802163

                      I have ordered 2-3items on flipkart and i dnt find it good so i return it. After my return request they blocked my account and i have some amount dues on paylater in flipkart which i am not able to pay now because my id had been blocked. I had mail and call so many times in flipkart but they don’t give me a proper reason or solution. If i doesn’t pay amount in paylater its degrade my credit score because my pan card is added in paylater. So, can u please look after this and open my account on flipkart.
                      Apr 24, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 21, 2020
                      Flipkart Customer Care's response
                      Hi,

                      Greetings from Flipkart!

                      We are sorry for the trouble caused.

                      We would like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                      Your kind understanding and cooperation are appreciated.
                      High number of returns. I have return more items then which you r making an issue. Its not mention anywhere in your clauses that i don’t return this number of items. If i doesn’t find anything good i have to return it and its my customer right. How can you may this a issue and blocked my account. If you don’t open my account its degrarde my credit score because i have some dues on paylater. I will go to higher authorities to pay you for this.
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                        R
                        Mar 19, 2020
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110051

                        Today on 19th mar 2020, i have checked a phone on flipkart and the expected delivery date was 20th mar 2020 but after placing the order it changed from 20th to 29th. Now the company representatives are not giving me any resolution. No response is received from the company why my order is not getting delivered on time. I have called them many times. Attached are some proofs in which it is clear that the delivery was needed to be done by 20th. Please help.
                        Apr 24, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        I deactivate my account but now I want activate my account.
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                          M
                          M.kundu
                          from Chennai, Tamil Nadu
                          Mar 19, 2020
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                          Address: 721147

                          I need my hard money refund. Flipkart selling the product with High price and removing the price tag invisible to customer.

                          I ordered hand Dettol handwash from Flipkart which cost me 699 Rs, 2 bottles 200+900ml . Now i see on flipkart price is 149 which might be actual price but i see out of stock. When i received my product today i observed that price tag scratched. That means they are selling the product more than actual price. I want this kind of things to be stopped.
                          +4 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 21, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Mar 30, 2020
                          Updated by M.kundu
                          what's the update here ?
                          Oct 13, 2020
                          Updated by M.kundu
                          Is this complain site real ?
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                            I
                            Isha Ambasta
                            from Hyderabad, Telangana
                            Mar 19, 2020
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                            Address: Krishna, Andhra Pradesh

                            Hindustan Ayurveda Speed Growth Height Increase Chocolate Flavor 100-gms I received this product today and when i unpacked the outer cover i saw the container was open in fact the cover inside it was opened too as if somebody has either checked it or taken some amount out of it . this was really unexpected from Flipkart.
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                              Á
                              Áwáñīsh ßâřñwăļ
                              Mar 19, 2020
                              Resolved
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                              Resolved

                              Address: Mau, Uttar Pradesh, 275101

                              I bought mi band 3 i from flipkart by flipkart pay later and i paid that afterthat i replaced the item for refund now they are saying that they have refunded my balance but i didn't get that they tell me to contact the bank but they said they not forwarded any money what can i do now when i call the customer care they always giving me different excuses they are not resolving my issue i m trying to contact them by 13 march
                              Apr 20, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 19, 2020
                              Flipkart Customer Care's response
                              Hi,

                              Greetings from Flipkart!

                              We are sorry for the trouble caused.

                              We would like to inform you that the seller has confirmed the refund has been completed on March 12, 2020, and the same should have been credited to your Phonepe account by now. However, if the refund is not reflecting in your account, request you to contact the Phonepe support team for further assistance.

                              Your kind understanding and cooperation are appreciated.
                              But i the refund is not reflected in my phone pe or bank account
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                                G
                                Gaurav Sekhar
                                Mar 19, 2020
                                Resolved
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                                Resolved

                                I have lost the number that was previously registered with flipkart, now when i want to change the registered number to my current phone number it sends an otp to the old number which i don't use anymore. Becauseof this i am not able to use the super coins. I would like to request the customer care to resolve my issue as i have been a customer of flipkart for last 5-6 years constantly and regularly buying stuffs from it.
                                Apr 24, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 19, 2020
                                Flipkart Customer Care's response
                                Hi, '

                                Greetings from Flipkart!

                                We are sorry for the trouble caused.

                                We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                                Your kind understanding and cooperation are appreciated.
                                Hi

                                Realme 5 pro 6gb 64 gb amount is showing on add 10499 when we open that the amount is 12999 kindly check once,

                                Regards
                                Nadaf

                                I lost my registered number. and I want to update my new number. - Comment #3665631 - Image #0
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                                  J
                                  Jaipal perjapt
                                  Mar 21, 2020
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                                  सर/मेम नमस्ते। मेरे को घङी का खाली बाक्स प्राप्त हुआ है और मेने 4497 रुपए दिये थे। मैंने कस्टमर केयर से बात की है और मेरी मदद नहीं की गई है और मेरे अकाउंट को भी नहीं खोल पा रहा हूं। मुझे खाली बाक्स प्राप्त होने के कारण मैं दुखी हूं। मुझे मेरे रुपए वापस करने की कोशिश करे। मेरा अकाउंट नंबर [protected] हैं मेरा आर्डर आइडीOD[protected] है।
                                  Mar 21, 2020
                                  Updated by Jaipal perjapt
                                  Empty is box
                                  Mar 21, 2020
                                  Updated by Jaipal perjapt
                                  Empty is box order id OD[protected]
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                                    S
                                    sonia1512
                                    from Mumbai, Maharashtra
                                    Mar 19, 2020
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    Order id: od[protected] maxima watch amount rs. 724.
                                    Firstly the send me the totally different product and that too is defective. When i tried to place the return request, these people reject my return again and again without clarification and without resolving my issue. They don't even call me to ask wht issue i am facing. Whenever i contact flipkart customer executive through chat or call, they just only tell me one thing that wait for some days and issue will get resolved but till now none of my issue is resolved. They did not even contacted me once. I want my refund back. And i will never buy any costly product from flipkart and i will also tell my friends to not buy any high cost product from flipkart becoz these people cheat us and also deliver different, duplicate and used product.
                                    +1 photos
                                    Apr 25, 2020
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Mar 19, 2020
                                    Updated by sonia1512
                                    email id related to flipkart: shukla.[protected]@gmail.com
                                    Verified Support
                                    Mar 19, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We would like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Your kind understanding and cooperation are appreciated.
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                                      N
                                      narenjangra
                                      Mar 19, 2020
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                                      Address: Hisar, Haryana, 125033

                                      Hello sir my account was blocked by flipkart in last year its one year gone but it not recovered and my payment in wallet also not send to my account. I have mail to flipkart too many times but no resolution done by flipkart. I am a plus member of flipkart from last 6 years plz solve the proble or return my money back to my account if flipkart account not recovered.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 19, 2020
                                      Flipkart Customer Care's response
                                      Hi,

                                      Greetings from Flipkart!

                                      We are sorry for the trouble caused.

                                      We are unable to find your account details. Request you to get in touch with our customer support number[protected].

                                      Your kind understanding and cooperation are appreciated.
                                      Mar 23, 2020
                                      Updated by narenjangra
                                      My account details are email [protected]@gmail.com and phone no is [protected] and there are no response from customer support i have tried many times plz make my account active and refund my wallet money back to my account.
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