[Resolved]  Flipkart — breach of contract completion within time limit

Address:781001

Respected sir
I ordered mi redminote 5 pro from flipkart site and where other e-commerce sites were delivering in a time span of 1-2 days, flipkart was delivering it within 5-6 days. But still i chose to trust flipkart as previously i was very satisfied with the service. However inspite of the time span of 6 days my product was about to get delivered yesterday i. E 30th october 2018. But the product has not been received till now.in addition to that the courier boy is not picking up the call.in case of complaining to toll free number they are saying that the product is just about to reach you, but nothing has been received till now. The payment was made by debit card and the payment was made earlier only because of the reason that i was about to get the product by 30th october 2018. If the product has not reached within the promise time i should definitely be compensated for the same as due to late delivery of the product i had to go through various problems. Also yesterday a message was received that the delivery boy is out for delivery and will be reaching you. Because of that i had to cancel my work and wait for him. But no one actually showed up. Please look into it and make them compensate for breaching of the promise. If they would have earlier disclosed the real time of delivering i definitely wouldn't have order from the site.in addition to that i received a mail stating that the issue would be resolved by 3rd november 2018. So kindly take a strict action on this
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Dec 10, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

The package i recieved from flipkart is completed open (not sealed) anyone take the product from the package and can replace with stones

PLEASE SEE THE ATTACHED IMAGES

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