Flipkart Complaints & Reviews

I bought MOTO X PLAY (Order Id: OD[protected] on 20th September, from Flipkart​ and within a week it started misbehaving, it got heated itself when idle, while charging, playing game, calling someone, watching movie. And when I asked them to give a replacement for the product they asked for smart check. Their representative called and said to get another phone to do smart check. They asked to reset the phone and also asked to do the factory reset instead. And then they rejected the replacement, without knowing that the problem isn't resolved yet. I again mailed them in this regard, they again asked for the same via mail and when they called I was unable to pick the call and they gave the time 6:00pm for next call. But they didn't do so and again rejected the replacement request. We concerned MOTO Care and they said that #Flipkart have the policy to replace it within 30 days and they will do so. But still they are not doing this. Earlier also they did the same when I bought MOTO G (2nd GEN.) (Order Id: OD[protected] on from their site. There was battery issue in that set and they kept on saying that their representative will call me to resolve the problem but they didn't called and the time of 30 days got over like that only. They are ignoring my problem again in the same way.

I've ordered an "ASRock H 61 PRO BTC Motherboard" on 21st september 2015 and my order ID is "OD[protected]" and I've got the item delivered by 26th sep 2015. But after I've installed the item I came to know that it was a defective one. By then i've requested for a replacement and someone from flipkart called me and had a conversation regarding the problem and approved the replacement and promised the date for replacement by on or before 9th october 2015. After this i've waited patiently till yesterday (9th oct2015) and I havn't got any replacement. While I'm checking my orders page it shows that the return has been cancelled. I've tried to reach flipkart through mail but there is no response even after 24hrs hence I made a call to their customer care but they neither have a proper reason for cancelling the return nor a proper solution so I'm here now for some help..

I purchased a Blackberry Z10 mobile from flipkart. They had given a defective charger and also no warranty was mentioned anywhere in the product or the invoice. The product in the website showed a 1.5 years warranty. But after repeated request and query no resolution was made. Kindly do the needful to provide the warranty in the invoice and to get my charger replaced.

HI i have order 32VU LED order#OD[protected] through flipkart on Aug 15th. They have sent me defect product and asked to raise replacement order.Still id didn't get the item.Every time CC people are taking 4 days time and unable to resolve the issue. there is no use after sending the emails to flipkart heads, [protected]@flipkart.com and [protected]@flipkart.com. i don't what these stupid guys doing this type o[censored]n ethical business and they are mainating very worst poor CC service to continue their cheating. Am requesting all the users to raise cash on delivery items and don't take the products then they will come to know the what is ethical business is. Regards Suji

I had ordered an ebook on flipkart for a friend on 5th October which she wanted to read before 7th Oct. The only reason i ordered the ebook was because flipkart website said it is 'AVAILABLE INSTANTLY'. When i ordered the ebook on 5th Oct and payment as made, to my horror i was neither able to download the ebook nor view library. SO i called FP call centre immediately. I was told my issue will be resolved before 9th Oct. I didn't know 'AVAILABLE INSTANTLY' for Flipkart meant 3 days. The story just begins here. On 6th Oct i receive an email saying my issue will be resolved before 10th Oct...On 9th Oct i receive an email saying my issue will be resolved before 11th Oct and on 12th October i receive an email saying my issue will be resolved before 12th Oct.

Flipkart ebook FAQ says below:
"Can I cancel an eBook order?
Yes. You can cancel as long as you haven’t already downloaded the book or read through the web reader."

I haven't been able to download the ebook since 5th October so i am eligible for a cancellation and refund. When i spoke to Flipkart call centre the lady was not aware of this and said can't cancel after ordering the ebook. I now no longer wish to read the ebook as my friend needed it before 7th Oct. I patiently waited till today (10th October) but now i want refund ASAP.

NEVER ORDER FROM FLIPKART. PATHETIC CALL CENTRE, UN RESPONSIVE SYSTEMS, CRAP WEBSITE

I ordered a puma ceylon II DP running shoe worth Rs 1999 on 5th August via Order no. OD[protected]. I received it on 17th Aug but due to small fit I requested for an exchange ( one size larger). I received the exchange on 27th Aug but found out that the pair consisted of both right foot. Then I called up customer care to hear that the return request will be updated n they will contact me in few days.The update showed replacement request rejected. What am I to do with a shoe pair consisting of both right foot? Now they say THE ORDER NUMBER CANNOT BE TRACKED! !

I purchased Moto x play handset with Order# OD[protected]. I am facing charging issues and hanging issues. I am requested for replacement. But they are rejected my request. Flipkart is cheating customers with defective products. please do needful to me.

My registered email id is [protected]@gmail.com Flipkart has not resolved my issue since last 2 months I registered complaint on last week of july 2015 and today is 10-oct-2015 I want to return my dell external hard disk to flipkart and they keep on saying that they have mailed to dell and dell is not responding to their mail so they cant help me. Now they are saying that they did not made any promise in written so they cant help me. Dell has denied their service to me because i am a flipkart customer check below link and search for neeraj deode in page https://www.consumeraffairs.com/computers/dell_svc.html?page=3 Flipkart and dell is not helping me So beware to all people if they are flipkart customer, I will suggest not to associate themselves with flipkart I suffered loss of more than Rs4200 and mental harassment from flipkart

Purchased asus zenfone 2 laser order no. OD[protected], phone is having proximity sensor issue and got replaced, same problem is still there in replaced phone also.. i am getting struggled with this issue and every time getting call from flipkart customer care and saying to check many thing and only data is getting watsed, almost 3 GB wasted for system updates. at last they are saying phone is ok and no issue, need to visit the asus store. issue facing is simple understanding and anybody can understand i.e. display is going blank whenever call is initated and as soon as keeping to ear but not getting back once you removed from ear which supposed to get back. but smart check it is getting pass. flipkart people not ready to recheck the issue with s/w and saying not possible,

by checking in net and seen with my friend, problem is there in most of the phones. simple flipkart is hiding the issue. need my money back or need to solve the issue and need penalty and my data charge.

Ordered asus zenfone 2 selfie on 2nd oct 2015 which is supposed to be delivered by 10th Oct.The product is pending at approval stage for last 7 days and flipkart is not providing resolution even after sending repeated mails, telephones, posting in facebook. I am not able to track the product and the company is only delaying it everyday by saying they are looking into it. I am first time this much frustrated with flipkart and I want to lodge complain and take it forward. Till 10th oct morning they have promised that I will get my product by 1.30 PM but now it is 1.40PM and I am helpless. Order ID: OD[protected] Regards Subhasish [protected]

2 months ago i buy th watch worths RS659 from flipkart in two months its display has gone so i have contact flipkart about warranty as my watch is in 6 months warranty you should to be repaired or give me contact about services center then after three they have mail me that in two days we will give you address of authorize services center, after two days they mail me we want more three days, i agreed but now i am mailing them and not giving any answer to me. and now they are sending me this non-scene word "soapapitemplatesoapapitemplate"

Message: dear sir/madam i have booked a moto x play from flipkart on 21st sept 2015 and made the payment of 19, 999 then and there and i was also promised to get the product by 5th oct 2015. Howevr due to unavailablity of the product they cancelled the product on 8 th october. Meanwhile one of my friend booked the order on 1st oct 2015 and got it by yesterday i.e. 9th oct 2015 so i dont understand y they did such disprepency with my order also i havent recieved any refund till now and i also tried contacting them in wvry possible way but no resolution provided. Prayer: i request you to kindly investigate and help me to get the phone also since they have wasted my time and energy i want compensation on the product.

I purchased a lumia 1020 on big billion day last year that is 2014, recently due to some problem i went to the service center and came to know that my warrant has been expired since 19 of November 2014 but i had bought the item on 13 of October 2014. Further when i mailed to flipkart regarding this they kept on delaying and finally no reply from their side. I mailed them again and still no solution.

I have bought ASUS Zenfone Selfie with the Order No.OD[protected], when bought online via APP on 25th Sep 2015. On APP there was an offer of Rs.3000/- of Goibibo gift voucher, however it was never delivered. Nor there were clear terms and conditions for the same on the APP. I had launched a complain regarding this on 29th Sep with Flipkart customer care and I got reply after 8 days with 18 points terms and conditions via email, which was never shown while procuring online. I must receive the voucher. I would like to lodge a complaint with consumer forum due to such irregularities with Flipkart.

My name is Aksshat Goel and no is [protected] I have received over 100sms from flipkart regarding downloading its app. I have switched off my mobile no in order not to receive any further messages. It has irritated me enough now. If messages do not stop now, I am going to lodge a serious complaint.

I have order honor holly phone worth 5999 rs on flipkart website on 5th october 2015 with

Order ID: OD[protected],

and i got confirmation the product will be delivered on 10 october 2015, but now they are saying product will be delivered on 14 october,

they have false promise me and delay in product, they are also not responding if i call them with the registered number to flipkart avoiding my call, and they are also cheating so many people and customers with " The Big Billion Days ‬ " sale

i want my product that i ordered for free,

because flipkart has mentally tortured me

i have attached the bill that i ordered

Hope i get justice

Thanking you sir

phanendra reddy

Hi Sir, this side is raj kumar, and live at Noida .And i was purchase online Nova Professional Hair NH-3767 Trimmer for men from delievery date 7th October 2015, and i received that but i have opened so, he is already using trimmer and first of fall when he show online the purchase thing is very good . but i taking wrong purchasing Item. Date : 7th October Client Number :[protected] FLIPKART NO :[protected] Request Refund : Order ID :OD[protected]

I have purchased around 4493 worth of eBook from flipkart. earlier it was opening from ebook ios app and from desktop but from last month they have stop support for ebook. When i called them and inform them that ebooks were not opening through app and from their website they just take one complaint and told me to wait for 24 hour and told that soon they will get back to me with an update but till no one had called me. I have called several time but every time same fake promise with no solution. Then i have mailed them for refund but they are not responding. My simple question if you people unable to solve my issue then refund my money but they haven't reply from past week. Flipkart customer support is worse and their service is pathetic now days Please help me out of this flipkart trap and helps me to get my money back. Some of ebook purchase id provided below for proof i) ODA[protected]UPSTX00 ii) OD[protected] iii) OD[protected] iv) ODA[protected]IDWQP00 v) ODA[protected]NKXGS00

Firstly flipkart assured me about courier delievry and after that they said pincode of panipat is wrong.they cancelled my order without confirmatiob, no delievry report...completly fraud..poor customer care service...n poor courier service...

I have ordered moto x play mobile last thursday, dated on 1st october 2015 and it was suppose to be delivered on or before 7pm on 8th october 2015 and same message was been sent from flipkart directory to me a day before from the delivery date and it has been not delivered, till now nor a customer's priorities are taken care when called over phone to the customer care centre. Its been where embarassing to see the current situation which was supposed to be gifted and so is the worst service provided by flipkart nor a call from their team of logistics has contacted me on the delay and sends me the message after six hours of delay stating that the delivery has been redirected by the flipkart and if that does not gets delivered today i.E., 9th october 2015 then this order would get cancelled by them, its so shameless behaviour of convey to a customer that even if the delay is caused by them (flipkart) even then the order seems to get cancelled. Has any of flipkart team been insane to send so meaning less points of their to a n customer after the payment is done previously to the delivery.