Flipkart Complaints & Reviews

I bought "moto e4 plus" n got on 5th september. But the product comes with defect that the touch does not work while it is on charging. I lodged complaint against and got the solution but didn't work. Again i lodged the same issue, the second an engineer visited and he cited that this is not an issue, its the manufacture who made the phone like this. So 3rd time i raised the issue stating for the replacement of the product as it covers the replacement policy but they are saying that i can not get the phone replaced even if it under the policy. Is this what you promised to the consumer before buying from the site.
I just wanna ask why i can not get my phone replaced even if it covers the replacement policy?

Received non working dead battery.
I have requested for replacement.
Initially replacement accepted.
But after few days replacement cancelled for no reason.
Then i have called for support.
Again replacement requested accepted 2nd time.
But 2nd time replacement cancelled again for no reason.
And there is no refund of money.
Totally bad service

Dear concern team,

I subham chanda, resident of maligaon, baripara near purva namghar had plaaced an order of nikon d3400 dslr in flipkart on 09th of sep 2017' through online via order no - od[protected].

On 11th of sep 2017' i had received the placed order on my official address - hdfc bank ltd, ganeshguri branch, dispur, guwahati - 781006 through courier person of e-kart. After opening the parcel i was stunned and surprised to see that camera was missing from the parcel box only lenses and other accessories were seen.

Immediately i lodge a complaint via phone through the information of the invoice no - faaagf[protected] which was available above the parcel box.

On 12th of sep 2017' i called up to know the status of the complaint no - in[protected] but didn't find and response from them.
Thereby i request you all to kindly look into the matter at the earliest with proper justification and solution. If need i will register a fir against flipkart and e-kart.

Looking forward for your support and help as state above.

Thanks and regards
Subham chanda
+91 [protected]
E-mail - [protected]@gmail.com

I ordered a car as mentioned above and i paid for it by phonepe wallet but the order did not aarive even after eleven days then i went to check the status of the order and i found the order cancelled on its own. The money is still processing. Today 9 days have passed since the order is cancelled ant my money is still not with me. Please, help it out. Its the 5th complaint about flipkart i have got since i am using it.

I am purchase mobile (Infinix note 4) on flipkart 31.08.2017 after 2 days it is restart when use social side (You tube, facebook etc.) already mail send & register complaint regarding our mobile problem (Automatic restart when use social side - you tube, facebook, etc) but no reply & no body come for checking, i am going to out of mumbai on 13.09.2017, kindly give refund/replacement if you are unable to response.

Od[protected] this my order its this damage it
This order missing the remote
And flowing in the current through screw

And cannot on the power supply

I am go to complaint the online in your flipkart shopping

With media support

So i need to the refund in my order or replacement my product

Because i am very angry your flipkart shopping deals

Kindly refund this order id and send my gmail account

I am ordered by using with my gmail account but now time i can't log in the social account

Please send the link my details the flipkart account

Important complaint

It's not here the option in my flipkart order
Please help me
Show the product image

Dear support my I'm your valuable customer for along time.my account has been blocked by Flipkart due to high number of returns or cancellations.i request to you plz unblock my account because I want use my wallet and I will make sure this in future never this happen again.

Here is my details:
My registered mobile no-[protected]

Regards,
Nikhil pratap

Worst customer service after following up for more than a week, not even a single agent knows the process and everyone promised for a refund and finally someone else called and rejected the request only manufacturing defects will be considered even if its a fake product. Does that make any sense.

The product that i received was a complete messup and totally fake. The description that was given on the website was totally irrelevant to the product received. It's a matter of rs.17948 and the product is not even worth for even more than 10k.
Products like this really takes down the reputation of flipkart.

The next moment we received the product on sep 8th, we raised a return request on the same day. This was on hold for more than 3 days and i was asked to call every 24 hrs to check the status. (Od[protected]
I was told that since the return was raised on the same day of delivery, it was on hold and we have to raise a new return request. Not sure what difference it made.
The new request raised again has the same case.
Why am i bounced back here and there after so much of frustration on the product at the first place.

Flipkart is accountable and responsible for all the products that are shown on their website. Then why do you have a return policy.
We don't buy products based on the seller/vendor. We buy trusting flipkart.
Fake promises by every tech
There is no other go to file a case to get this issue resolved if none can help
To fix this issue.

I order two product on 1 id from flipkart app.
And once i got the delivery of the product i was not happy with it so i put return request immediately. Flipkart arrange the delivery, and e-kart logistic courier guy collected both the product on 2nd day of deleivery.
Anad from 21st august i am continuously making followup for the same about my refund. And i know flipkart claiming that hair-bliss curler is not returnable item. But what if the product is not working properly as per the commitments by the seller.in that case refund should be initiated.
This is really pathetic experience i had with flipkart. I was there customer since long. But due to this no more using flipkart and i will suggest other guys too.

And to consumer complaint forum pls take this request on high priority as product is really fake not working properly.
Order id - od[protected].

Thanks,
Pallavi
[protected]@gmail.com

I received lenovo k6 power on june 19, 2017 from flipkart. And from starting it was little slow. But initially i though lenovo phones are little slow in performance like opening app/dailing number/unlocking phone etc.

But eventually i found that lenovo k6 power after 15 days became very slow and for unlocking only through fingerprint it takes 30-40seconds.

The phone is very very slow and keeps on hanging all the time. I have been raising issue with flipkart but they have only once reply. Below is the my email conversation with them.

Hi,

Thanks for writing in.

Order id - od[protected]

We're sorry to know that you're facing issue with your 'lenovo k6 power (Dark grey, 32 gb)'.

Since the product was delivered to you on june 19, 2017, it has crossed the seller's 10 day replacement period. Due to this, the seller will not be able to help you out in this request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand/authorized service center and they'll be able to help you out in case of any product related issues.

The invoice for this product has been attached with this email. This can be used to avail any service at the brand's authorized service centers within the warranty period.

Here is the brand support link: https://support.lenovo.com/in/en/documents/ht118678

Hope this helps.

Regards,
Naveen a
Flipkart customer support

So, basically i am frustrated and depressed that after paying 10000rs for this phone its so slow that i feel either flipkart gave me faulty phone or second hand phone.

I am not suppose to go back and ask lenovo for service. I deserve replacement or refund. Also i want to bring flipkart's lie in notice where they say its a flipkart assured product and done all the product checks.

Also, asked to please share the policy details anyhow i will be bring this in facebook/twitter as flipkart is big fraud company. I will back flipkart to consumer court if necessary steps are not takesn within 24hrs.

My email address is srounak. [protected]@gmail.com

I purchased redmi note 4 mobile, delivered on 04.09.2017.. My order id : od[protected].. I informed returned order on 06.09.2017.. I am not satisfied with mobile.. So my simple logic is... I not impressed by this mobile.. I dont want this mobile... I am not using this mobile.. I kept in box only.. I planned to buy other mobile... I requested for return this order.. I am having all the box with original accessories.
I dont know what the problem to those people..
What the meaning of 10 days replacement policy..
This is starting journey in the flipkart... If you are not satisfy or solve this problem.. This is a last shopping on your flipkart... Loosing valuable customer..
Please solve this problem,..

Fake delivery time promised for an item which i have order for my personal medical use which is diabetes glucose meter... Social Media team is also not concerned and not aware of what is happening here.

Very un-professional service.. just felling cheated and harassed as it is medical instrument i have order and delay in this order is seriously not acceptable. Even the product is not yet dispatched...

Order ID
OD[protected] item)
Order Date
Sat, Sep 9th '17 4:14 PM

Hi team,

I have purchased a mobile from flipkart moto e4 plus on 29 august 2017 order id (Od[protected], on the very next day i received the mobile at my home. On the same day i put my mobile on charge and it got over heated badly. Next day again i faced the same issue and this time it was too much heat. Since that day i am afraid of charging my mobile bcz it seems like it will explode. I initiate the return request itself on 31 aug 2017. On the first 6 days nobody tries to call me or contact me. On 6 sep'17, i called on toll free no and discussed the issue again and then only they booked me a technician visit. Next day technician visited my place and that time he was agree with the issue i am facing. He didn't provide me any solution. He charged the mobile for 10 mints and made a report on the basis of that. I asked him twice and thrice to charge the mobile for 20-30 mints bcz i initiate the complain that its getting while charging but he didn't cares. And now, my issue is not solved yet, its still pending and flipkart cancelled my return request. Flipkart is mostly known in the market for there customer oriented service but this time i am not satisfied at all. My phone is totally unused bcz i am afraid of charging. Please do some needful action as earliest as possible. It is not possible to charge the phone in 10 mints everytime. Today i again called toll free no. And the representative told me the issue has been escalated to higher authority. Kindly initiate my return process as earliest as possible. I am so worried after this purchase bcz if i try to give 50% charge or more than that, it seems it may explode.

+91 [protected]

Their was no price tag when i opened my product bought from flipkart. Now when i request for return it is processed but wish maste rejects it by saying that we cant accpet it.
Like this 8 9 times same process takes place
No solution from the customer care person too.
Im really upset.
I did online payment.
I still have 10 12 days left for return so kindly help me as soon as possible.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Phone:[protected]
Email - [protected]@gmail.com

Hi i want a samsung galaxy s8 plus to review in youtube and share with my friends so they can buy. I will promote the sell of it i promise. Please give one so that i will be grateful to you. Any variant is fine with me and/or seal broken is also fine with me. Please reply back so that i can give you my address for product delivery.
Thank you very for being a great site.

We requested to replace the mobile within 10 days of the delivery of product.
We wanted to return the mobile as it has many issues but they said it can't be returned, only exchange is there. We agreed on their terms.
Flipkart need to pick the product from the provided postal address, but nobody came in 20 days. My father went to the courier person to gave the product.

Could you please let me know when will i get the replaced product or should i think i lost my full money.

I never expected this type of irresponsibility from flipkart.

Registered phone no is [protected]
Order id: od[protected]

I look forward to your reply.

Hello,
I booked "smart shelter adjustable washing machine trolley" sun, 3rd sep.
Order : od[protected]

Today i received that product has been delivered.
But i didn't receive any product today. This is really disappointed me.
I never expect such things from a big organization.

Do track my order and respond it immediately.

Subash raja

Sir,
It highly regrettable that a wrong product has been delivered to me. I had booked sujanil nok - 99- jumbo against the order id od[protected]. However it very surprising that wood shield (Termite killer) a very poisnous item which has been delivered to me today 11.09.2017.

It is further very regretable that return option button-/ portal is deactivated. Hence it can not be returned. It is a very serious matter that a poisonous item has been delivered to me. Hence i kindly request you to take necessary action in this regard.
Awaiting your reply. Thanking you.

I had placed. Demand of sonata watch and delivered on 09 sept 2017. When i opened the packet, i become surprise that the itemproduct delivered was different brand and non functional. The strip was also broken. Immediately i contacted customer care through phone and mentioned the fault on its. The customer. Care assured. Me the item would be taken back on next working and money would be refunded in my account. My account no and bank ifsc code of bank also noted by them. For a moment letter msg received from flipcart that the item would be collected on monday i. E 11 sept 27. The delivery boy who is vary bad service assured me to collect the item at 5.30 pm i was patiently waited for half an hour at our premises gate despite my frequent call to him. At last around 6.30pm he collected the product. After approx 20 min later msg recd that "pick up cancelled" saying that brand was different. I repeatedly complaining that the item is different and non functional so why is this non since comments recd and rejected the pick up? I am serving. As. Defence in this country such a shameful objection is hurt me. 1135 rupees is. Not matter for me but your prestigious company is being hampered due to these illminded staff. So i request you to consider my complaint once. Again and refund my. Money at the earliest.
My cancelled order id no is fmpr[protected]
Rup raj gurung

Bank account no [protected]
Ifsc code - sbin0000739