[Resolved]  Flipkart — Flipkart grievance not responding

Address:	411033
Website:	www.flipkart.com

I have raised concern on flipkarts grievance officer mail id grievance. [protected]@flipkart.com, till the time they have addressed the issue but now they dont have even time to revert on mail.
I request you do not buy from flipkart.
I have purchased motorola phone from flipkart on 25th june 2017, after i have noticed some issues in the same i have raised concerns to grievance team they assured for the resolution and asked me to do not communicate the issue with customer support team as this is escalated case will take care of it.
I really have doubt on your technicians knowledge, and not understanding within 20 min checking how he can make conclusion. On the top of that he have made a report in front of me stating that problem not resolved, but later on after 15 min again came back at my place and saying that he is changing report. I clearly said to him that i am not going to sign the new report. As without doinng any more deep inspection how he can change the report. I had got call from manjusha from flipkart yesterday and also updated her on the same. Your technician was not even appear to be professional and he was chewing some ghutka or something continuously spitting while interacting with customer.

I have shared the issues with your technician that battery draining, heating while charging, slow charging, sim 2 slot issues. He have just installed one app in my mobile without my consent and taken temperature, later on runs 10 min video on youtube and thats it... I wonder how he can make statement on just few checks. Along with the same when i say about charging issues he should asked me about the charger and connect and check the same, but he is not even asked for it. It seems like i made mistake by not writing all this yesterday only.

Most shocking part is flipkart is relying on the report submitted by this kind so called technician.