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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1775

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A
asgupta_13
from Delhi, Delhi
Sep 4, 2017
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
Website: www.flipkart.com

It is about the order id od[protected].. This is worst experience in flipkart that i ordered one mattress on 6th august 2017 and the promising date of delivery was on 26th august. The order was not delivered yet even i didn't get any tracking i'd. Despite of having severe communication with the customer care no results has come out. They said that talk to the seller and they even don't know the seller no. I don't even able to cancel the order i paid the money and it's about one month. Please resolve the issue.
+1 photos
Oct 23, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 15, 2017
Flipkart Customer Care's response
The customer complaint about delay in delivery. We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account. Once pick up gets completed. Closing the complaint from our side.
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    A
    AnuragClancy
    from Ludhiana, Punjab
    Sep 4, 2017
    Resolved
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    Resolved

    Address: 160071

    Hello, i just received a call from delivery guy. His contact info is : [protected]. Since i was not able to pick up the delivery, i asked him politely to come at 6 pm instead. He responded a cold heart "no" and when i asked for any other solution he refused to respond in any way. He threatened me with harsh voice by saying if i refuse to pick up right now, my product will go to industrial area from where i will have to pick up myself. After a long conversation i tried to convince him to come back tomorrow instead. Please guide me on whether this behavior is normal or not. And does a customer deserve harsh words whenever he got a delivery?
    Oct 10, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 04, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Sep 07, 2017
    Updated by AnuragClancy
    I hope you will do what is needed. IF you need some suggestions, let me give you one.
    What Uber does with its drivers is let the customer rate after he reaches the destination.
    This helps in making the driver alert as well on his behaviour.
    If you can implement this type of service with the delivery guys, it will suppress any tension or any anger and make then focus on ratings instead.
    Verified Support
    Sep 08, 2017
    Flipkart Customer Care's response
    Customer raised a complaint for wish master not delivered the product in appropriate time. We found that product delivered to customer and he raised a return request because product is not fitting. Refund has been provided to customer hence we are closing the complaint from our end.
    Dear Sir,
    I have paid 949 for Ambrane Power bank on date 22 August
    but I didn't got .
    Please refund payment or delivered power bank .
    Please find the attached file.

    Thanks & Regards
    Chandan Kumar
    [protected]
    Size not mathched
    I have a problem with the mode of payment. flipkart is not accepting the bank account details for the refund there is showing only phonepe wallet refund mode i dont have phonepe account what to do...i feel like this is not fair to do bussiness
    Hi there...
    My self palak trivedi, from Vadodara, Gujarat.as I have lost my bill of mi 3s prime, (silver) which was purchased on 9-11-16.from flip cart.as I need it, can I get it's copy through mail? My contact details are...
    No.[protected].
    Mail id.- palak.[protected]@gmail.com
    Thanks.. Regards
    Waiting for your kind reply...
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      S
      Snoww
      from Mumbai, Maharashtra
      Sep 4, 2017
      Resolved
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      Website: Flipkart

      This product we bought had leakage issues i requested for refund. The uninstallation was done its been more then 20 days nobody turned up to pick the product. Twice the replacement was done for this product but still it had water leakage problem so i requested for refund.
      Why do you send damage products and and when customer's request for the refund you keep delaying. The worst company i have ever seen. Very much disappointed. Flipkart is a #.
      Oct 22, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2017
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        H
        hitendra mehta
        Sep 4, 2017
        Resolved
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        Resolved

        Dear sir,
        Re : order no : od[protected]

        I had ordered for nike sport shoes. But fake nike shoes have been supplied.

        I tried to return the shoes through my flipkart account. It asked me how i would like to have refund. Two option pops up :
        A) credit to pay wallet account, b) transfer to bank account.

        On choosing first option, the site does not send 5 digit otp to complete the procedure. I tried at least three times but no otp was sent, as claimed in caption that otp sent on [protected].

        I therefore tried second option of bank. Submitted all details of bank account and bank was successfully added and registered too. But when i opt for bank option, it asks me to select bank. However, there is no provision on screen to select the bank. Transaction fails again.

        I believe that flipkart is avoiding the registration of reason (Fake supply) for return.

        Flipkart owes a compensation for :

        1) causing harassment to customer, first by dispatching fake product and second by not granting refund as per return policy.
        2) causing wastage of time and energy pursuing simple transaction involving refund of rs 805.

        Regards,
        Hitendra mehta
        India
        [protected]
        +1 photos
        Oct 18, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Sep 15, 2017
        Flipkart Customer Care's response
        The customer complaint about fake product received. Hence refund is processed and closing the complaint.
        Jan 07, 2018
        Updated by hitendra mehta
        Dear Flipkart,

        Refund is granted. I had to opt for wallet credit. Bank transfer of refund amount was not done by Flipkart.

        Refund is one part of cplaints larger part is that you have sold a fake Nike sports shoes. For return, while giving reason for return, the options of choosing fake was NOT acceptable on website. The field if selected used to put me out of whole Return process. So it is by design that you force customers to select a reason that makes Flipkart vulnerable to litigation.

        Flipkart is accountable for breach of customers trust. You should liable to be sued for cheating customers by offering cheap fakes through online web marketing. You need to pay damages on this front but instead you made the refund process also difficult.

        Regards,
        Hitendra Mehta
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          V
          Virk Mandeep
          from Mohali, Punjab
          Sep 4, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 148028
          Website: Flipkart.com

          Humne sanyo led 123.5cm flipkart se order ki thi last month jiski delivery date 25 august thi but humara pass na toi koi call na koi msg na koi mail aya oh humne 31august tak wait kia but jab humne 31tarik ko customer care pe call ki to ohna ne kia ki apka order cancel ho chuka hai payment v humne order ke saath e krdi thi but flipkart ne apni consent se e order cancel kr dia sab se ghatia system and bhut e bekar company ah bacho veerio flipkart meri ehi. Complaint ah ja mera order deliver krwaia jawe ja fr sara paise interest naal wapis krwa jaan. Kio ki order kia ko 1months se jyada ho gya hai so... Thnks
          +1 photos
          Oct 29, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 18, 2017
          Flipkart Customer Care's response
          We would like to inform you that our seller has confirmed that the refund is already completed on[protected] as order has been cancelled due to logistic constraint. Closing the complaint from our side.
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            A
            Anand12455
            from Madhugiri, Karnataka
            Sep 3, 2017
            Resolved
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            Resolved

            return request rejected by flipkart

            Address: Bangalore, Karnataka, 673601
            Website: FLIPKART

            I brought a lenovo vibe k5 plus (Od[protected] for rs7499 on 25th august and i received a different product instead. So within a few minutes i requested a return ([protected]) and after 2 days they accepted it and i got the replacement product on 2nd september. Usually this time i was sure that i would receive the product which i payed for but i still got another product. So immediately i mailed flipkart customer care and...
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            P
            puuka
            from Dharmavaram, Andhra Pradesh
            Sep 3, 2017
            Resolved
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            Resolved

            Address: Krishna, Andhra Pradesh

            I purchased led bpl tv in flipcart 8 months back but suddently it has atopped i have called flipcart care executives they did not given proper information and also one of the executive tried to avoid me my call. Its not good for ur company. I am a telugu man. But telugu executives are not responding of my call. My no [protected]. My native place is vijayawada andhra pradseh. I have one year warranty. Next month my warranty will be expired pls attend and rectify my probelm. And also am middle class man. I[censored]r aslo behave like ur executives i am going to die. Please help me
            Oct 19, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Sep 14, 2017
            Flipkart Customer Care's response
            The customer complaint defect in the product. We see that the product was delivered to you on 20/Oct/2017 and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center/ brand.Closing the complaint from our side.
            Flipkart now making fool of customers, the suddenly stopped refundable option from the side, if purchase any thing u will have to keep it, even you don't want to keep, they remove option refundable scheme
            I have deactivated my flipkart account. Whenever I try to reactive the account it says email ID is inactive, contact us. What should I do? I really need this app.. Plz help me out
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              H
              Hariom Garg
              from Allahabad, Uttar Pradesh
              Sep 3, 2017
              Resolved
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              Resolved

              My registered mail i'd on flipkart is [protected]@gmail.com and i did order of nokia 150 douring big 10 sale in may month. At that time mmt voucher offer was running. But till now not received mmt voucher and flipkart is saying i am not eligible for mmt voucher. But according to t&c i am eligible for mmt voucher so its clearly a scam which is running by flipkart. They are fooling customers
              Oct 20, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Sep 08, 2017
              Updated by Hariom Garg
              You are not working just fooling me from past 4 months .This is your final chance either give me mmt egv today or wait for legal action
              Sep 11, 2017
              Updated by Hariom Garg
              No resolution till now
              Verified Support
              Sep 16, 2017
              Flipkart Customer Care's response
              We contacted customer and informed that voucher has been sent and same has been confirmed by customer . Hence, closing complain form our end.
              My flipkart account has been deactivated and now I want be activate it but it is not activating
              My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
              Pl solve this problem vastly

              flipkart is doing fraud by not giving me mmt voucher - Comment #2839402 - Image #0
              I deactivate my account from flipkart for some reasons but now I am trying to opening my account and it says account inactivate contact us. And now I am appealing to you. I want to reactivate my flipkart account
              So please accept my request and activate my account
              Ekart not delivered my parcel my tracking id no is FMPP[protected] please check and send as early as possible
              my number is - [protected]
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                A
                from Delhi, Delhi
                Sep 3, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110009
                Website: flipkart

                I book above mention product with order id - od[protected] on 29th july 2017 in cash on delivery mode but thereafter change the payment mode through sbi net banking on the link send by flipkart money of amount 1690 deducted from my account but on the flipkart site payment show failed. Thereafter i contact the flipkart customer support team they said that your money is credited to your account after 48 hour please you receive your product by paying in cash to the delivery boy. But after 5 times complains to flipkart my money is yet not credited to my account. I also enclosing the essentials screenshot with the complain.
                +4 photos
                Oct 20, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 15, 2017
                Flipkart Customer Care's response
                We informed customer that we've not received the amount kindly contact the bank for further assistance. Closing the complaint from our end.
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                  S
                  sujithra ks
                  from Mannarakkat, Kerala
                  Sep 3, 2017
                  Resolved
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                  Resolved

                  Address: Ernakulam, Kerala, 683562
                  Website: flipcart

                  I didn't get the ordered one i ordered morang anarkali but they delivered francy fashion. I didn't get the expected one. And it has less flair, it couldn't wear correctly. Please accept my complaint. So please help me flipcart, accept my complaint then help and accept the complaint. Please help me accept my complaint as you're wish. Please help and accept my complaint.
                  Oct 20, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Sep 03, 2017
                  Updated by sujithra ks
                  I didn't get the ordered one
                  Verified Support
                  Sep 13, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 14, 2017
                  Flipkart Customer Care's response
                  The customer complaint has received the different brand instead of Morang Anarkali, received Franky fashion. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer would be delivered on 23/09/2017. Hence, closing the complaint from our side.
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                    M
                    Mohit Dhaduk
                    from Mumbai, Maharashtra
                    Sep 3, 2017
                    Resolved
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                    Resolved

                    Address: 396230

                    Hello sir.
                    I have ordered motorola mobile (Moto g5) 4 months ago.
                    Imei1:[protected]
                    Imei2:[protected]
                    My contact info is [protected] / [protected].
                    I have lost my original bill.
                    Now my mobile set is not working properly and motorola customercare need copy of original bill to service my mobile. So please sir its a humble request to send me copy of bill.
                    My email id is [protected]@gmail.com, i want duplicate bill.
                    Please mail me as soon as possible.
                    Oct 25, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 13, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
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                      M
                      from Delhi, Delhi
                      Sep 3, 2017
                      Resolved
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                      Resolved

                      Address: Ghaziabad, Uttar Pradesh, 201016

                      This product is very much defective we have already raise a complain about this product this product has very bad quality they do not replace this product as we have requested to have a another producct, but they refused for this, this is not good if we can buy their products in a visual way so they also have that gurantee to replace this product without any confirmation, but they really cheated public in a very big scale.
                      Oct 15, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 14, 2017
                      Flipkart Customer Care's response
                      The customer complaint about defective product. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 03/Sep/2017 and it is delivered. Hence, closing the complaint from our side.
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                        K
                        khurshid ansari86
                        from Mumbai, Maharashtra
                        Sep 3, 2017
                        Resolved
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                        Resolved

                        Address: 400095

                        Hello sir,
                        I am a student i bought a laptop (I. E. Dell inspiron 5559) for study purpose.
                        But that laptop has several issue and not working properly.
                        The main issue is with headphone jack.
                        I lodge a request for replacement within 3 days of buy but i did not get any response from flipcart side.
                        So please sir help me out from this problem.
                        Ph no.[protected]
                        Orrder detail
                        Order id
                        Od[protected] item)
                        Order date
                        Fri, aug 11th '17 9:55 pm
                        +3 photos
                        Oct 14, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Sep 13, 2017
                        Flipkart Customer Care's response
                        We informed customer to contact the brand for further assistance hence closing the compliant from our end.
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                          H
                          Hunandareddy
                          from Hyderabad, Telangana
                          Sep 3, 2017
                          Resolved
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                          Resolved

                          My flipkart account has been deactivated and now i want be activate it but it is not activating
                          My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                          Pl solve this problem vastly

                          Phone no.[protected]
                          Oct 24, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 13, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 19, 2017
                          Flipkart Customer Care's response
                          Interacted with the customer Customer is able to log-into his account hence closing the issue.
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                            G
                            GovindrajN
                            from Ramapuram, Andhra Pradesh
                            Sep 3, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560037

                            Dear all,

                            On 2nd sep i received easybizz tempered glass guard for moto e4 plus, but the tempered glass is not smaller than the actual display. I called regarding this to flipkart but they are not taking any action. Please do some need full action on the same.
                            Order id:od[protected]
                            Order date thu, aug 31st '17 11:58 am

                            Regards,
                            Govindraj n
                            Oct 26, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 25, 2017
                            Flipkart Customer Care's response
                            interacted with the customer, provided the solution explained return terms and condition closing the issue
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                              N
                              Naau
                              from Delhi, Delhi
                              Sep 3, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              I wish to complaint about my moto e4 plus which i have purchased on 22august 2017 online from flipkart against order no. Od[protected].
                              I am complaining because of the mike problem which i came to know other starts complaining me about my low voice during call and a front camera capturing blur and dark pictures.
                              I request you to replace or refund me back as the earliest.
                              You may reply to me at this email.
                              Oct 6, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2017
                              Flipkart Customer Care's response
                              We will get back you on this case.
                              Verified Support
                              Sep 05, 2017
                              Flipkart Customer Care's response
                              We have already interacted with customer and requested customer to visit Service center as the 10 days replacement policy is over. Hence, closing the case.
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                                A
                                ashok travel vlog
                                from Indore, Madhya Pradesh
                                Sep 2, 2017
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                                Address: Mumbai City, Maharashtra, 400086
                                Website: www.flipkart.com

                                I am purchased SJCAM s6 legent action camera .
                                Today I have received camera and all accessories but still battery is not included.
                                After calling Flipkart I am not satisfying customer Care.

                                Something wrong.
                                So a have battery
                                +3 photos
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                                  R
                                  Rrajesh3056
                                  from Chennai, Tamil Nadu
                                  Sep 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600004
                                  Website: WWW.Flipkart.Com

                                  I have ordered totally 4 products in flipkart but i got other 3 products genuinely without any issue. But i'm really frustrated with flipkart courier service.

                                  I'm really ok with the product but the delivery guy asked me come down and wait in the road for 5 minutes. I waited and went back to the office. Then he came and called me come down again. I met him and got the product from him. He asked why you are not waiting for me. I was there in next street only. I asked whether your customer needs to wait or you. He asked me, why he need to wait, if you want the product wait and collect. I don't like such kind of behavior from the courier guy. Please give proper training to handle the customers or don't appoint such kind of persons.

                                  In future, if its happen the same. I really wont purchase any products from flipkart and i explain the same to my friends and neighbors regarding flipkart courier services. He really spoiled your brand name.

                                  Courier name: delivery e2e cod
                                  Courier awb no:[protected]
                                  Delivery date: 2nd sep 2017

                                  Regards
                                  Rajesh
                                  Oct 25, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    V
                                    vagmita chaudhary
                                    from Delhi, Delhi
                                    Sep 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110078
                                    Website: Flipkart.com

                                    I placed an order of redmi note 4 (Dark grey, 64gb) with order no od[protected] on 1st sept, 2017 which was delivered to me the next day i. E. 2nd sept, 2017. When i opened the package i was shocked to see a raised kink near the power button of the handset. It's crystal clear that the handset is opened and repaired. The screen or the power button of the phone is replaced or tampered. Flipkart is degrading it's services day by day and i don't want to order anything in future from them. I want my phone replaced or my money refunded. And please try to keep a check on your sellers who are actually frauds and delivering returned items to customers again.
                                    +2 photos
                                    Oct 26, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 13, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 14, 2017
                                    Flipkart Customer Care's response
                                    The customer complaint about the defective device received. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 02/Sep/2017, and it is delivered. Hence, closing the complaint from our side.
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                                      Praveen.x.soni
                                      from Noida, Uttar Pradesh
                                      Sep 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: www.flipkart.com

                                      Product - led tv (Vu) order no.- od[protected]
                                      Date of ordering - 11/08/2017
                                      Amount paid - 25, 824/-
                                      Register mobile no :- [protected]
                                      Problem details - i got wrong product from flipkart company, on13/8/2017, so i complained to flipkart on14/08/2017 and their technician visited at my place on16/08/2017 and told me that his led is wrong product, so they will replace my order then flipkart approved replacement on16/08/2017 and told me that i will get led tv till date-24/08/2017 but it was not deliver and till date flipkart is not providing me replace product and making excuses and telling me to wait for some time again and again. I have sent mail to flipkart many times but no response till now. Its been 20 days
                                      +1 photos
                                      Oct 19, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 14, 2017
                                      Flipkart Customer Care's response
                                      The customer complaint about the defective product. We would like to inform you that our seller has confirmed that the refund is already completed on 06 Sep 2017. We request you to get in touch with the bank. Closing the complaint from our side.
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