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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1160

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M
Manali Dhanu Pagdhare
from Ahmedabad, Gujarat
Sep 10, 2019
Resolved
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Address: Mumbai City, Maharashtra, 400016

Product not deliver by flip kart which was ordered on 29th Aug and now they telling day to day you will receive the parcel today only. But I am following up on daily basis from the 3rd Sept but still not received my parcel.
Customer care persons also lying with customers for delivery status they do not give docket details also of product.
Oct 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Flipkart Customer Care's response
Hi,
Thanks for writing in.
We are sorry for the trouble you had to go through.
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 10 Sep 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
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    S
    Shyamreddy1999
    from Chennai, Tamil Nadu
    Sep 10, 2019
    Resolved
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    Resolved

    Address: 600068

    Madavaram today i had return pickup request for 2 products with the correct reason stating that i have received different product and different brand and different style which i have ordered though myntra but ekart logistic person sarfi (Courier boy) did not accept my product telling that we did not get any reason from myntra what i think manager and sarfi (Courier boy) both of them or cheating that all the customers taking written after a day giving back telling that product as failed in quality and telling me you can raise a complaint whatever you want to just do it from your site we don’t accept the product i just want both of them you to suspend from the job and treat a good lesson and tell them the behaviour of the customer to speak politely if this repeat again the both of people will get bang from me and ekart manger at madhavaram branch telling all time you only getting different products and stating like i’m cheating flipkart and telling me wait i will raise legal complaint how come you can get all time different product and different colour style i want you take action on ekart manger or else i will scold him from side give suspension order for the both the people
    Oct 18, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 11, 2019
    Flipkart Customer Care's response
    Hi,
    Thanks for getting in touch.
    We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
    You can also check your order status here: http://fkrt.it/bqWLi~NN
    Hope to hear from you soon.
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      S
      Surekha Vanaye
      from Pune, Maharashtra
      Sep 10, 2019
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400086

      I given a order in flipkart grocery. My order no. Is od[protected] on dated 30/8/19.
      In my order on saffola gold oil 5ltr can having scheme 1 ltr free each. I order two 5 ltr cans.
      On dated 4/9/19 i received this order, but in that free 1 ltr pouch not received.
      In received can also mention this scheme i. E 1 ltr free.

      Then i call to flipkart customer care they told me it is in the pack. But it is not available. After that i confirm this thing with saffola customer care, they clearly told me if it is mention on can then coming separtely 1 ltr pouch/ jar.

      After i again call to flipkart customer care & given a complaint. They send me message i. E your query solve on dated 7/9/19 on 4pm. Then second message come on dated 7/9/19 we resolved on dated 9/9/19 at 4pm.
      But not any call coming from flipkart. Then i send a mail on their customer care mail id but no feedback.

      Again i called to customer care no on dated 9/9/19. Their excutive listen the query i transfer the phone to seniors but no one pickup the call. Only ring was going. I'll wait half n hour after transfer the call but no one pick up the call.

      Flipkart customer care misleading to customers. Very worst service they given & also doing this type of fraud with customer.
      Oct 11, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 10, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        S
        Surbhi Sachar
        from Delhi, Delhi
        Sep 10, 2019
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110092

        My order id is od[protected].

        Ordered the toy on 1st sept. Received used/second hand toy on 3rd sept wherein the box was broken/kinked. Wheels of toy were dirty. Requested for replacement on same day. Got the replacement date as 5th sept. Waited the entire day but no one turned up. Had to gift it to someone on 6th. Called 3-4 times to customer care number but the executives are useless and asked me to wait. Tried to send written complaint but your server was not working and not taking written complaint. Got message from flipkart that my issue will be resolved by 10th and got message on 9th that replacement got cancelled. Then eventually i had to opt for return. Person came to pick up the item and told that he cannot take it as balls were 5 and there are 3 in the box. Tried explaining to him that we did not open the box and received as it is. But he did not listen and cancelled my return. Please let me know what should i do that you either provide me brand new item or give my money back. Because i already committed mistake by ordering from flipkart and not from amazon even though the price was same. Pathetic service. First you guys dared to sell old product then cancelled the replacement and return both. I will tell everyone not to order from flipkart ever. Please resolve this else i will take an extreme step wherein you guys will be in trouble.
        +2 photos
        Oct 11, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Sep 10, 2019
        Updated by Surbhi Sachar
        A
        Verified Support
        Sep 10, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          S
          Sanketk713
          from Mumbai, Maharashtra
          Sep 10, 2019
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          Address: 110068

          Was using flipkart pay later till oct 18, and due to some issues was not able to pay the dues on time. Have made the full payment of the dues along with the late fees after 15 days since the actual due date.

          After that they blocked my pay later account.

          What sort of nonsense is this? Even after paying the full amount my account is blocked.

          Now it is showing that i have 3000 in my pay later account, but i am not able to use it. Unable to place any order with the pay later.

          Please re-activate it asap.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 10, 2019
          Flipkart Customer Care's response
          Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
          Hope to hear from you soon.
          Sep 10, 2019
          Updated by Sanketk713
          Hi,

          Thanks for the response. I do not have any order Id as this is not related to any order. This is related to my account. And the registered email Id is [protected]@gmail.com
          Sep 17, 2019
          Updated by Sanketk713
          Have not got any response even after a week. This is so pathetic from Flipkart.
          Product is not working, charging is draining and LED stopped working
          My account block without any reason
          I already contact 1000 time to Flipkart with email but Flipkart says one language
          DUE TO HIGH NO OF RETURN YOU WILL BE NO LONGER TO LOGIN FLIPKART ACCOUNT
          What is the language
          Please tell me clearly what is the problem
          Flipkart says me I cannot never access my account but why
          Please unblock my account.
          My email used to login to flipkart is [protected]@gmail.com but I can't
          sign in anymore. I would like to know the cause of this issue and hopefully get it resolved as soon as possible. If it can't be resolved, at least delete the account.
          My product was not delivered. The delivery date were already finished.
          I am a regular and valuable customer of flipkart but flipkart has blocked my account without any notifications, there i have rupees of rs15000 in my gift card wallet..
          I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone.
          I ordered 20th iphone xr through Flipkart.. but I received diffrent item. Immediately i cal to Flipkart and they tel me replacement wil be given .. today is 25th Flipkart is cancelled my account and I can’t access my account.so please help me.
          I have deactivated my flipkart account and now i want to reactivate it but i am unable to do it.. Kindly help and reactivate my account.
          Thank you
          Dikshita Nath's reply, Aug 25, 2019
          I have a numbet and email id connected.. Kindly help and contact me at [email protected]
          I pay my bills on time, but now my flippant pay later isn't accessible
          My flipkart pay later stopped working inbetween kyc submission it is not opening after pan card submission I can't move to next step
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          19 found this helpful
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            A
            apoose141
            from Varanasi, Uttar Pradesh
            Sep 10, 2019
            Resolved
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            Resolved

            I purchased an item on flipkart-a mobile,
            But i accidentally booked wrong colour after knowing that i cancelled the product and reorder the same in the colour i need i bought this item using a gift card of 3000 and 4999 by debit card
            The payment through gift card has been refunded instantly but i didn't receive the payment through debit card
            When asked about it they said the amount is refunded by seller on 1st august and it will be credited to my account on or before 9th august but till now i didn't receive the payment
            When i contacted them the executive asked to wait till 12th august which isn't possible because i have urgent needs with that cash
            Please help
            +1 photos
            Sep 16, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 10, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Sep 11, 2019
            Updated by apoose141
            Customer service executive said that they got the confirmation for the refund and i need to contact my bank
            For contacting my bank i need a reference number when i asked about this he said i will get a mail with relevant information but i didn't got one
            After that i chatted with their customer care and he said they don't have a reference number
            Then how can i contact my bank

            Verified Support
            Sep 17, 2019
            Flipkart Customer Care's response
            Hi Akshay,
            We would like to inform you that the seller has initiated refunded ₹ 300 on 01 Sep 19 and it will be credited to your EGV Wallet. The seller has initiated refunded ₹ 4999 on 01 Sep 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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              M
              Mrityunjay_Ravi
              Sep 9, 2019
              Resolved
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              Resolved

              Address: 122001

              Hi team,
              I had received apple iPhone XS MAX on 06-Sept-2019, inside flipkart package as following issues
              1. Wrapper of phone box open
              2. Phone already on inside package
              3. Charger unable to plug socket. Outside charger provided.
              4. Outside India SIM inserted
              5. SIM PIN device missed in box
              6. When I changed SIM card from JIO, then phone activation error comes on screen and try to activate and failed.
              7. Invalid SIM card message displayed. After that I updated software from connection of WIFI but same issue persists.

              I don't know, why this wrong product delivered by flipkart. I verified after purchased of product from customer care. They assured me, that is flipkart assured product.

              Customer care didn't reply valid answer. Request you to please help for same.

              Thank you
              Mrityunjay Ravi
              Oct 17, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 11, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Saibal108
                from Kolkata, West Bengal
                Sep 9, 2019
                Resolved
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                Resolved

                Address: South 24 Parganas, West Bengal, 700144

                I Bought a Vivo Z1 pro from Flipkart..When i receved i saw initially Screen was flikkering, Hanging too much then i found there was faulty headphone port..I create a Replacement Request 2 times, everytimes request got cancelled automatically without any update to me.Then i called customer care they presurise me to follow the nonsense troubleshooting process and told me that your problem will be solved and wait for 72 hours.That was the 9th day of policy so i remembered him that the policy will end the next day he assured that time will b extened ..dont worry..but nothing new happened ...Now i called them they misbehaving with me and denied..Please someone help me..I will go consumer forum tomorrow to lodge my complain..i have call recording also..my phone no. [protected]
                +2 photos
                Sep 9, 2019
                Complaint marked as Resolved 
                Its not a resolved problem.here its shown as resolved.Call me on 7980252451
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 11, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  Shadys5
                  from Mumbai, Maharashtra
                  Sep 9, 2019
                  Resolved
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                  Resolved

                  Address: India, Mumbai City, Maharashtra, 421203
                  Website: Flipkart

                  I had ordered the product on 04/09/2019 where in i had a promised date of the next day but it was delayed and again promised to deliver today the 09/09/2019 but not yet received and again delayed by tomorrow. Very disappointed also have files a lawsuit against the company on consumer court where in you have to face the consequences dealing with the law so please do call me so i can take this issue further. Thank you.
                  Oct 20, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 10, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  I am using Flipkart late 6 months but right now im getting a big issue and already given complaint many times but nobody taking seriously very bad service of flipkart paylater

                  i have order using flipkart pay later but i have recieved on Rs.928 amount
                  now i got statement of 1043
                  I ordered 2 books which was to be delivered by 31st August but today is 3rd September and non of them are delivered.
                  Order id is OD[protected] . I has called so many time but no positive
                  response one lady flipkart customer care babita disconnect my call.please resolve my issue as soon as posible
                  I have ordered maybelline fit me foundation but i got a fake product.i want to return it.plaese i kindly request you to help me for returning this product and to get original one.
                  Verry worest service Huarrsing like anything customer service verry woredt product not yet delivered as of now the date of delivery is [protected]@st aug
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                    K
                    kiran gangadhar
                    from Hyderabad, Telangana
                    Sep 9, 2019
                    Resolved
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                    Resolved

                    Address: Kuduregere, Alur Post, Dasanpura Hobli, Bengaluru North, 562123

                    Detail of issue: i had a failed transaction on jan 30, 2019 for which amount was debited from my credit card after inputting the otp.
                    I raised the issue with both flipkart and icici, issue was resolved within 20days and my failed transaction amount was credited back to me on feb 24.
                    Again on july 26th the same amount was deducted from my card for jan 30 failed transaction.
                    After contacting icici, i raised a complaint with flipkart with incident number
                    In[protected]
                    In[protected]
                    I had shared all the information regarding the issue like bank statement, credit card number but without resolving the issue they've closed it and they've not even informed me.

                    Please look into the issue and resolve the issue asap.
                    Oct 11, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 10, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Sir my picked up has been completed on 27 august but no refund has been iniciated oder I'd OD[protected]
                    [protected]@gmail.com
                    [protected]
                    Only day by day time of resolution is given to me but no refund has been given to me
                    Please help me in this matter
                    My id blocked my id no purchases any itm please my id login
                    I wish to change my email address from existing one ar.[protected]@sbi.co.in to [protected]@ymail.com and request that OTP be sent to my registered Mobile no [protected].
                    My Flipkart account unable to access... Error.
                    Login unsuccessful. Please retry in a minute..
                    Mail : hari.[protected]@gmail.com
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                      R
                      R sejwal
                      from Noida, Uttar Pradesh
                      Sep 17, 2019
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110030

                      I used flipkart pre paid feature to purchase a number of grocery items for myself a while ago now last date of payment is coming closer but I am unable to access my account, I am not even able to contact customer care.

                      I dont understand whats wrong, I wanna pay the amount but I cant find any way to pay it. Flipkart keeps adding penalty to my account I dont wanna pay that penalty because its not my fault, I have been trying to log into my account for more than 2 weeks now and I even contacted their customer service person and they still did not help me.

                      My account name is rohit sejwal.
                      Oct 19, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 18, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        rknewton
                        from Mumbai, Maharashtra
                        Sep 9, 2019
                        Resolved
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                        Resolved

                        Dear all,
                        I am unable to login in my flipkart account and i don't even know the reason for this. Today i switched to a new mobile from my older device and i then tried to login in flipkart app but it shows unable to login please try after some time and i am trying it since last 5-6 hrs but still unable to login. I even tried it in the browser as well. I haven't received any kind of mail regarding my account as well. I think i am logging in flipkart account after a long time (3-4 months of gap). So please look into the matter and resolve asap.
                        Account details:
                        Name: ranjan kumar
                        Mobile no: [protected]
                        I have more that 50+ plus coin in flipkart account which is now known as k supercoins equivalent to 500+ supercoins.

                        Please do the needful and revert asap.
                        Thanks
                        Oct 12, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 10, 2019
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                        Hope to hear from you soon.
                        I have order a TV unit (Make: MI Samet 32inches) on 27th August 2019 and promised delivered date was on 28th August 2019 but till date i.e. 5th September 2019 the same not delivered. Even after several reminder call.

                        This is completely ridicules service
                        When i try to reset my password, It says " unable to process the request" . So, take appropriate action to reset my account. My phone number is :- [protected]
                        Voice not clear, not supporting with my phone. Very bad product. I want a return and refund of it, completely.
                        Order ID - OD[protected] my order trimmer philips man
                        My product brand different and damage
                        My product not pickup last 11 days why?
                        Again and again reference number not resolve my problem
                        My Flipkart account hacked. Suddenly I got email about Changing my email and mobile number in Flipkart account. When I tried to login is says invalid login credentials.
                        I am trying to login with my phone number. but everytime "something went wrong " error pops up.
                        Hii my name is deepak my fraind vinod send me a 1000rs flipkart gift card on 8 august but I didn't received yet I have done many time complaint to flipkart costumer service but they didn't solve my problem I am satisfied with the flipkart i am so much puzzled please help me to refund my gift card

                        Mobile [protected]
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                          I
                          Ishan_0007
                          from Jammu, Jammu and Kashmir
                          Sep 9, 2019
                          Resolved
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                          Resolved

                          Good day my self Aman Mahajan had requested the replacement of product on 6th of september as the product was not working properly. After lodging the request With flipkart they are not helping with all this things as i have to leave the country which was mentioned to flipkart supervisor team and its urgent to get replaced . There was no positive reply so i decided to head to consumer forum and i finally visited to national consumer
                          My order id :OD[protected]

                          Relaced order iD :[protected]
                          Oct 20, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 11, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            Moeen Ekbal
                            from Mumbai, Maharashtra
                            Sep 9, 2019
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                            Address: Taj kirana, Indra gandhi chock, Osmanabad, Maharashtra, 445401

                            Sir i want to buy a mobile from flipkart through my voucher, when i am trying to buy its automatically canceled. Shipment is cancelled by seller. I take the voucher with zest money to buy a mobile but i don't able to buy the mobile and i also called flipkart customer care and i am not satisfied with them they were telling me that you buy different product accept mobile. And i want to buy a mobile that's why i take a lone. Please kindly help me regarding this issue
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              Akash Kumar Jatav
                              from Aurangabad, Maharashtra
                              Sep 9, 2019
                              Resolved
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                              Resolved

                              Address: 462001

                              Recently i bought jbl t160 earphone after 5 days left ear bud stop working. So i raised a complaint against order no. Od[protected] dated 02 sep 2019 an then flipkart locked my account and telling me that due to high number of return is the reason. But i have bought many thing from them. There is no service center of jbl in my city.

                              Flipkart account id - [protected]@gmail.com
                              Oct 11, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 10, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              I want to reactive my inactive flipkart account. My flipkart account which is connected with my email, when i enters my password and mobile no. It says account is inactive please contact customer support to reactive it.
                              Sir refond my money back and
                              My account not working
                              Not respond Flipkart office please my money back and then my order delivery
                              I'm reten my order delivery date 29/08/2019
                              Sir
                              Thomson smart Tv b9 pro 43 incb. Is under warranty as informed and mentioned on it's exclusive seller Flipkart.

                              Thomson's customer care is joke as well as the product turned off within 3 months.

                              Flipkart is promoting Thomson but cheating customers. Fake promotion of guarantee when there is no customer care.
                              I ordered one acer aspire 5750z battery but they sent some other series which is not compatible with my laptop. I want to return that product. I am trying from last one week but company is not providing any solution. Kindly help me to return that product as soon as possible.
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                                S
                                Supravash Das
                                from Kolkata, West Bengal
                                Sep 9, 2019
                                Resolved
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                                Resolved

                                Address: 743357

                                Dear sir,
                                I have ordered fuhrende flip cover for oppo neo 3 r831k (Black) from flipkart. Today a delivery boy contact no [protected] stated that he will not deliver my product at my address because it is not in to his delivery area.
                                This thing is happening from last 6 months.
                                If you can not deliver the product at the address then don't charge delivery charge.
                                This is a clear fraud case.
                                Oct 17, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 10, 2019
                                Flipkart Customer Care's response
                                Hi Supravash, We are sorry for the trouble caused.
                                However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Fuhrende Flip Cover for OPPO Neo 3 R831K" was delivered to you on "09 Sep 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
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                                  M
                                  Mohanjadaro
                                  from Ponnur, Andhra Pradesh
                                  Sep 9, 2019
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, flipkart

                                  On 30th july i booked a powerbank on 1sep they blocked me saying that the product is not available. I called customers care they promise me to reactivate my account on/before 3 sep.. Till now i cannot login my account.. I got mail from flipkart "we'd like to let you know that your recent order (Od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account."
                                  What should i do.. I have flipkart balance in it please help me. It would be great help... I will be thankful to you if you help me to reactivate my account
                                  Thanking you
                                  +1 photos
                                  Oct 21, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 10, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  I ordered a product of above mentioned and thay send me the different on that worth of below 50rs
                                  Thay send me fake product
                                  I requested to refund you regeted it .

                                  I need my money back
                                  Please refund it

                                  i booked powerbank for my brother who lives in other state but flipkart cancelled my order and blocked me - Comment #3530431 - Image #0
                                  i booked powerbank for my brother who lives in other state but flipkart cancelled my order and blocked me - Comment #3530431 - Image #1
                                  i booked powerbank for my brother who lives in other state but flipkart cancelled my order and blocked me - Comment #3530431 - Image #2
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                                    G
                                    Glory Darlong
                                    from Mumbai, Maharashtra
                                    Sep 9, 2019
                                    Resolved
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                                    Resolved

                                    Address: Tripura University Suryamaninagar, West Tripura, Tripura

                                    I returned my product recently but there's nothing changes which i have to pay the amount kindly work on it. I complaint twice but still the same, there is no trustable regarding on this i will post it on social media and tell some news for this corruption flipkart i can't trust you more so sorry though m a plus member there is alot of disrespect on me.
                                    +1 photos
                                    Oct 13, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 10, 2019
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share with us the order details or get in touch with our customer support number[protected].
                                    Hope to hear from you soon.
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                                      M
                                      Mou316
                                      from Mumbai, Maharashtra
                                      Sep 9, 2019
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                                      Address: Bangalore, 560084

                                      Hi all,

                                      I had purchase dell laptop from flipkart but when i had placed replacement for that product due to slowness. I had received totally different laptop with other specifications and instead of 15.2 inches i got less than 14.5 inches it's been more then 2 months m following but no response whatsoever.

                                      Please help to resolved this issue.

                                      Thank
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2019
                                      Flipkart Customer Care's response
                                      Hi,
                                      We are writing to you about your recent order for the Product Dell Inspiron 15 5000 Ryzen 3 Dual Core - (4 GB/1 TB HDD/Windows 10 Home) 5575 Laptop
                                      We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
                                      Sep 09, 2019
                                      Updated by Mou316
                                      Dear All,

                                      Here my concern is not about product was intact or not.
                                      I have received different laptop and moreover I have all details to prove that and am keeping complaining almost 2 months and you people are least bother about it.

                                      As you have mentioned that seller had confirmed with delivery partners product was being intact.

                                      It's clear that product what I had received is different laptop then which I had order.

                                      Look either you can refund, replace the product

                                      I had requested many times that send your technician to cross verify products .

                                      Looking forward with positive solution for this issue.

                                      Thank you.
                                      Sep 11, 2019
                                      Updated by Mou316
                                      Any update?
                                      Sep 13, 2019
                                      Updated by Mou316
                                      Can I have update on this.
                                      Sep 17, 2019
                                      Updated by Mou316
                                      Hello
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                                        A
                                        Anil Gol
                                        from Mumbai, Maharashtra
                                        Sep 9, 2019
                                        Resolved
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                                        Resolved

                                        I placed order of mobile for my friend's son on flipkart, i placed the same order three time and the payment was also debited from credit card, but without any reason it was canceled by the seller. Flipkart block my account saying that i am not buying this for personal use. I mailed him many time that i ordered all type of things for my group friends and relatives but they are not checking the reality and giving the same reply. Please take strict action and active my account.
                                        Sep 14, 2019
                                        Complaint marked as Resolved 
                                        Thanks and I am happy that my account have been active now and problem is solved by flipkart. Thanks for your action and help.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Sep 09, 2019
                                        Updated by Anil Gol
                                        I am flipkart plus member and flipkart pay later customer.I am losing my plus member benefits and my super coin balance also.And I want to pay my flipkart pay later payment of last month and due date is 10/09/2019.But this time I won't be able to pay my payment.This impact on my reputation.I request for all above mentioned things but they are not understanding anything.please take action as soon as possible.
                                        Verified Support
                                        Sep 10, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 10, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Sep 14, 2019
                                        Updated by Anil Gol
                                        My Problem is Solved, Thanks
                                        Verified Support
                                        Sep 15, 2019
                                        Flipkart Customer Care's response
                                        Hi Anil,
                                        We to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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